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Ticer Summerschool on digital libraries, 24th August 2012

Ticer Summerschool on digital libraries, 24th August 2012

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The new learning environment: impact on staff and students The new learning environment: impact on staff and students Presentation Transcript

  • THE NEW LEARNING ENVIRONMENT: IMPACT ON STAFF AND STUDENTS Ellen Simons (Learning and Innovation Centre)Summer School on Digital Libraries: Module 4: Connecting Students, Faculty and Resources 24th August 2012 1
  • Learning and Innovation Centre Click to start video!!! Avans University of Applied Sciences Connects people, Creates knowledge Vision on Learning and teachingSummer School on Digital Libraries: Module 4: Connecting Students, Faculty and Resources 24th August 2012 2
  • Learning and Innovation Centre Observations Four observations based on our own experience with a learning center over the last 6 yearsSummer School on Digital Libraries: Module 4: Connecting Students, Faculty and Resources 24th August 2012
  • Learning and Innovation Centre Observation 1 • Facilities and buildings should be designed based on the chosen policy of learning and teachingSummer School on Digital Libraries: Module 4: Connecting Students, Faculty and Resources 24th August 2012
  • Learning and Innovation Centre Observation 2 • “Learning and understanding” does happen (or not) in the student’s head • The university‟s task is to actively stimulate this process • The traditional way of whole class teaching is only one out of many ways to make this happenSummer School on Digital Libraries: Module 4: Connecting Students, Faculty and Resources 24th August 2012
  • Learning and Innovation Centre Observation 3 • Does the teaching-concept change?  change facilities accordingly! • Does the teaching-concept change fundamentally?  change the ‘experience’ by changing the facilities in an architectural striking way!Summer School on Digital Libraries: Module 4: Connecting Students, Faculty and Resources 24th August 2012
  • Learning and Innovation CentreSummer School on Digital Libraries: Module 4: Connecting Students, Faculty and Resources 24th August 2012 7
  • Learning and Innovation Centre Observation 4 • But do not copy other universities‟ successful choices blindly: your students may have different needs because their situation is different • (Example: experience Avans university)Summer School on Digital Libraries: Module 4: Connecting Students, Faculty and Resources 24th August 2012
  • Learning and Innovation Centre Example: experience Avans university Basic needs Avans students proved to be different from Sheffield students • Characterization Dutch students: – 70% still live at home – have excellent ICT facilities at home • Outcome – Avans Learning Centre never had nighttime opening hours – Only low interest for weekend opening hoursSummer School on Digital Libraries: Module 4: Connecting Students, Faculty and Resources 24th August 2012
  • Learning and Innovation CentreAvans University of Applied Sciences• 3 locations• 25.000 students• 100 bachelor‟s programs• 7 master‟s programs• 24 research groups• 2.200 staff• 1 Learning and Innovation Centre Den Bosch Breda TilburgSummer School on Digital Libraries: Module 4: Connecting Students, Faculty and Resources 24th August 2012 10
  • Avans University of Applied Sciences Learning and Innovation Centre Executive board Staff19 Schools Learning & 4 Support Units- Engineering & ICT Innovation - ICT & Facility- Business Centre management- Law - Finance & Student- Health administration- Education - Human Resources- Social studies - PR & Communication- Art Summer School on Digital Libraries: Module 4: Connecting Students, Faculty and Resources 24th August 2012 11
  • Learning and Innovation Centre Traditional Education • Teacher-centered • Passive role for the student in the classroom • Subject-oriented learning • Limited use of information resources (one or two textbooks) • Learning happens at home/outside the classroom/the institutionSummer School on Digital Libraries: Module 4: Connecting Students, Faculty and Resources 24th August 2012 12
  • Learning and Innovation Centre Modern Education • Student-centered • Active role of the student in the classroom (problem-based learning, project learning) • Students formulate their own learning goals • Students select their own learning resources • Learning also happens inside the institutionSummer School on Digital Libraries: Module 4: Connecting Students, Faculty and Resources 24th August 2012 13
  • Learning and Innovation CentreThe influence of the learningenvironment“We know that space can have a significant impact on teaching and learning. Exactly how we bring together space, technology, and pedagogy will continue to evolve.”Diane G. Oblinger, Space as a change agent in Learning Spaces, Educause, 2006“Spaces are themselves agents forchange. Changed spaces will change practice.” JISC, Designing Spaces for Effective Learning: Aguide to 21st century learning space design, 2006 Summer School on Digital Libraries: Module 4: Connecting Students, Faculty and Resources 24th August 2012 14
  • Learning and Innovation Centre Avans’ Vision on learning and teaching is leading (2006- ) • Connecting people: student – teacher – professional field • Recognising diversity • Creating knowledge • Establishing a dynamic learning environment physical and virtualSummer School on Digital Libraries: Module 4: Connecting Students, Faculty and Resources 24th August 2012 15
  • Learning and Innovation Centre Facility or Strategic instrument? “A learning space should be able to motivate learners and promote learning as an activity, support collaborative as well as formal practice, provide a personalised and inclusive environment, and be flexible in the face of changing needs.” JISCSummer School on Digital Libraries: Module 4: Connecting Students, Faculty and Resources 24th August 2012 16
  • Learning and Innovation Centre Key element in strategic vision: “What is important is that designs of physical spaces are linked to the institution‟s strategic vision for teaching and learning, and that this is articulated in every detail of the design and shared with all stakeholders, including learners.” JISCSummer School on Digital Libraries: Module 4: Connecting Students, Faculty and Resources 24th August 2012 17
  • Learning and Innovation Centre Consequences for Library • Adequate resources • Library staff becomes part of educational process • Library must change into a rich learning environmentSummer School on Digital Libraries: Module 4: Connecting Students, Faculty and Resources 24th August 2012
  • Learning and Innovation Centre From library to The New Learning EnvironmentSummer School on Digital Libraries: Module 4: Connecting Students, Faculty and Resources 24th August 2012 19
  • Learning and Innovation Centre Positioning of Xplora in Avans University Xplora as part of Learning and Innovation Centre: • Provides an integrated learning environment (physical and virtual) • Advisory role towards schools on the subject of educational programsSummer School on Digital Libraries: Module 4: Connecting Students, Faculty and Resources 24th August 2012
  • Learning and Innovation Centre Organizational consequences • Position: from side-line to centre • New role: information specialist • Role of information specialist comparable to educational policy advisors • Library merged into Learning and Innovation CentreSummer School on Digital Libraries: Module 4: Connecting Students, Faculty and Resources 24th August 2012
  • Learning and Innovation Centre Organizational chart Learning and Innovation Centre Educational policy advisors (13 fte) Researchers on Avans topics (5 fte) Policy advisors on quality management (6 fte) Director Multimedia staff and online training support staff (9 fte) Deputy Director Assistant librarians and librarians (27 fte) 90 fte’s Administrative staff 120 staff working in (11,5 fte) Breda, Den Bosch and Tilburg Information specialists (8 fte)Summer School on Digital Libraries: Module 4: Connecting Students, Faculty and Resources 24th August 2012 22
  • Learning and Innovation CentrePartner to education • Strong contacts with school faculty • Working-relations between Learning Centre and schools must be built and maintained • Important role for information specialistSummer School on Digital Libraries: Module 4: Connecting Students, Faculty and Resources 24th August 2012
  • Learning and Innovation Centre The New Way • Contact-persons for each school • A pro-active approach • Subject-teams • Close cooperation with educational policy advisors • User research and feedback groupsSummer School on Digital Libraries: Module 4: Connecting Students, Faculty and Resources 24th August 2012
  • Learning and Innovation Centre Consequences for Xplora Staff • Relationship to student changes • Relationship to teacher changes • Different competences needed • Special staff training-programmeSummer School on Digital Libraries: Module 4: Connecting Students, Faculty and Resources 24th August 2012
  • Learning and Innovation Centre Click to start video!!Summer School on Digital Libraries: Module 4: Connecting Students, Faculty and Resources 24th August 2012 26
  • Learning and Innovation Centre• Books, journals, etc. arranged by topic/subject• 2500 work places (70% for group study- and 30% individual study) divided over Breda (1100), „s-Hertogenbosch (1200), Tilburg (200)• 600 pc‟s, Wireless• Information and service desks• Teachers‟ desk• Multimedia studio• Print/Copier Units, scanners• Self-issue machines• Coffee corners• Internet café Summer School on Digital Libraries: Module 4: Connecting Students, Faculty and Resources 24th August 2012
  • Learning and Innovation Centre Xplora visitors per year 2007-2011 1.383.994 1.377.217 1,400,000 1.354.737 1.338.431 1,350,000 1,300,000 1,250,000 1,200,000 1.155.918 1,150,000 1,100,000 1,050,000 1,000,000 2007 2008 2009 2010 2011Summer School on Digital Libraries: Module 4: Connecting Students, Faculty and Resources 24th August 2012 28
  • Learning and Innovation Centre Learning Centre Staff 2005-2009 • New job descriptions set up with team members (2005) • Reorganization (July/October 2005) • Board approval of staff formation plan 2005-2008 (September 2005) New job descriptions Increase of staff in 2006/2007 of 18 fte’s (35 fte’s  53 fte’s) (opening Xplora’s in 2006 and 2007) • Training program for all staff (November 2005-today)Summer School on Digital Libraries: Module 4: Connecting Students, Faculty and Resources 24th August 2012
  • Learning and Innovation Centre Training programme 2006-2011 • 2006 Major training programme with Avans library school • 2006-2010 : Short courses on various topics • 2010/2011: Training programme based on Web 2.0: The 21 (23) thingsSummer School on Digital Libraries: Module 4: Connecting Students, Faculty and Resources 24th August 2012 30
  • Learning and Innovation Centre Training programme 2006: • FOBID* document as a starting point • Styled like conventional modern education • Includes the use of electronic learning products • Train the trainer concept • Two modules: – Customized Information – Digital Collection development * FOBID Netherlands Library Forum : national umbrella organisation and forum for co-operation between the national library organisationsSummer School on Digital Libraries: Module 4: Connecting Students, Faculty and Resources 24th August 2012 31
  • Learning and Innovation Centre Training programme 2006: Approach • The competences of the learner/librarian are central • Assignment very important tool in acquiring the skills • Assignment is leitmotiv for training and lecturesSummer School on Digital Libraries: Module 4: Connecting Students, Faculty and Resources 24th August 2012 32
  • Learning and Innovation Centre Training programme 2006 Module 1 : Customized Information • Individual assignment: – Perform a literature survey of Internet resources on a self chosen topic and make a report with a clear justification of the choices. • 7 sessions • Training in formulating questions, interviewing, reporting and information retrieval • Personal coaching throughout training processSummer School on Digital Libraries: Module 4: Connecting Students, Faculty and Resources 24th August 2012 33
  • Learning and Innovation CentreTraining programme 2006:Module 2: Digital Collection development • Group assignment: – Develop a collection of free accessible information for an academy with a group of fellow students – Evaluate outcome and make a preliminary project plan – Complete with a presentation of evaluation • Training in: – Project management, collaboration skills, meeting skills, presentation techniques, feedback techniques, – Identifying customer needs, digital collection development, copyright, etc. • 10 sessions • Group coaching throughout training processSummer School on Digital Libraries: Module 4: Connecting Students, Faculty and Resources 24th August 2012 34
  • Learning and Innovation Centre Training programme 2006-2010 : Short courses on various topics • Educational knowledge; • Culture shift from control-directed to student-directed; • Result-oriented and customer-directed; • E-learning; • Advisory skills and negotiating techniques; • Broader knowledge of the learning environment; • English; • Didactics; • Presentation techniques.Summer School on Digital Libraries: Module 4: Connecting Students, Faculty and Resources 24th August 2012 35
  • Learning and Innovation Centre Training programme 2010/2011 Web 2.0 training • „The 23 Learning 2.0 Things‟ of Helene Blowers* – a discovery learning program designed to encourage staff to explore new technologies and reward them for doing 23 Things. • Application to field of higher education in the Netherlands: „21 web 2.0 things for ICTO staff and teachers from Higher Education institutions‟ ** • Internal Avans coaches * Learning 2.0 / 23 things Helene Blowers / http://plcmcl2-things.blogspot.com •** 21e eDingen / Surfacademie http://www.21edingen.nl/Summer School on Digital Libraries: Module 4: Connecting Students, Faculty and Resources 24th August 2012 36
  • Learning and Innovation CentreTraining programme 2010/2011The 23 Learning 2.0 Things for librarians • Weblog • Microblogging (Twitter), office • RSS tools and chat • Copyright and plagiarism • Podcasting • Online photos editing and • Vodcasting sharing • Screencasting • Social bookmarking • Instant Messaging • Safety and privacy on the • Media literacy internet • Education 2.0 • Social networks • Make and share Online • LibraryThing documents • Webtools • WikisSummer School on Digital Libraries: Module 4: Connecting Students, Faculty and Resources 24th August 2012 37
  • Learning and Innovation Centre Training programme 2010/2011 Example 23 Learning 2.0 Things* Week 2: Blogging • Set up your own blog & add your first post. • Register your blog and begin your Learning 2.0 journey. Week 3: Photos & Images • Explore Flickr and learn about this popular image hosting site. • Have some Flickr fun and discover some Flickr mashups & 3rd party sites. • Create a blog post about anything technology related that interests you this week. * Learning 2.0 / 23 things Helene Blowers http://plcmcl2-things.blogspot.comSummer School on Digital Libraries: Module 4: Connecting Students, Faculty and Resources 24th August 2012 38
  • Learning and Innovation Centre Training programme 2010/2011 21 eThings: for ICTO staff, teachers and librarians! • Weblog • Creative Commons • RSS • Digital learning environments • Voting tools • Collaboration Environments • Searching and using videos • Chat • Making videos • Social networks • Calls via internet • Social bookmarking • Wiki‟s • Google Apps • Web lectures • Twitter and other • Screen casting microblogging tools • Repositories • Reference Programs • Information literacy • Plagiarism • Video communicationSummer School on Digital Libraries: Module 4: Connecting Students, Faculty and Resources 24th August 2012 39
  • Learning and Innovation CentreTraining programme 2010/2011Example 21 eThings Week 8 Web lectures 1. Find a Web lecture in your professional field. • Discuss on your blog: – What you see; how the technique works; how you navigate the web lecture. – What you like about the lecture; what you dislike about it; what your own approach would be. • Think up an assignment with the web lecture such that it makes students want to revisit the lecture; describe this assignment. 2. Explain why you would, or would not, create a web lecture for your own lecture. Would you actually use this lecture or do you feel there are reasons for not doing so?Summer School on Digital Libraries: Module 4: Connecting Students, Faculty and Resources 24th August 2012 40
  • Learning and Innovation Centre So what does the Learning and Innovation Centre do? 1. We advise Avans University on relevant developments; 2. We encourage and support innovation in learning and teaching; 3. We promote excellence in learning and teaching; 4. We provide a powerful learning and working environment.Summer School on Digital Libraries: Module 4: Connecting Students, Faculty and Resources 24th August 2012 41
  • Learning and Innovation CentreActivities by librarians/informationspecialists (2010)1. Advise– Host Group Decision Room (GDR) sessions: electronic meeting support system– Attend national and international conferences2. Innovate– Support innovation projects in faculties– Provide training for the ‘Master plan Virtualization’ for engineering faculties3. Excel– Organize annual Avans educational conference and several mini conferences for Avans university faculty and staff– Organize study days for Avans schools– Provide individual lecturer consultations– Provide information literacy workshops– Host visits from domestic and foreign guests– Present at national and international conferences Summer School on Digital Libraries: Module 4: Connecting Students, Faculty and Resources 24th August 2012 42
  • Learning and Innovation Centre Activities by librarians/information specialists (2010) 4. Learn – Host 1.4 million visitors/year in Xplora – Add books, subscriptions and databases to collection of educational resources – Lend out resources – Provide guided tours in Xplora – Provide introductions to Xplora – Provide publishing dissertation of students in the national repositorySummer School on Digital Libraries: Module 4: Connecting Students, Faculty and Resources 24th August 2012 43
  • Learning and Innovation Centre Conclusions (1): Student surveys 2008-2010:  8.000 responses/year • Primary use for group work and pc- applications • High occupancy rate • Environment described as attractive and inviting • Service level judged as high • High demand of teacher presence • Wish for more PCs and more outlets • Wish for more workspaces for quiet studySummer School on Digital Libraries: Module 4: Connecting Students, Faculty and Resources 24th August 2012
  • Learning and Innovation Centre Conclusion (2): Library merged into Learning and Innovation Centre Mutual benefit: • “Library staff” have more appreciation for educational processes • Educational policy advisors have improved understanding of the relationship between information and knowledgeSummer School on Digital Libraries: Module 4: Connecting Students, Faculty and Resources 24th August 2012
  • Learning and Innovation Centre Conclusion (3) Training • Staff Xplora can now better meet the needs of the schools • Staff Xplora now has improved understanding of each others work and of educational needs • Profile librarian/information specialist very different in 2011 compared to 2005 • Important: use experienced team members (experts) as trainers for colleagues • Important: train and re-train continuouslySummer School on Digital Libraries: Module 4: Connecting Students, Faculty and Resources 24th August 2012 46
  • Learning and Innovation CentreConclusion (4) Profile librarian/information specialist• Natural attitude of sharing knowledge with others• Cooperative attitude and networker• Customer-oriented and quality-oriented• Operates in relevant networks;• Communication and marketing skills• Curious about new technical possibilities• Develops through training, attends relevant conferences / symposia• Is familiar with content of curricula of schools• Innovative and pro-active• Think out-of-the box• Identifies relevant internal and external developments• Able to self-reflect and cope with criticismSummer School on Digital Libraries: Module 4: Connecting Students, Faculty and Resources 24th August 2012 47
  • Learning and Innovation Centre Conclusion (4) Profile librarian/information specialist • Look at it from a team standpoint: – Your team needs an adequate mixture of the competencies just listed – Each individual team member will have his and her own talents and abilities – Optimize your team in a functioning unit where individual team members with different competencies work together: the whole is larger than the sum of its partsSummer School on Digital Libraries: Module 4: Connecting Students, Faculty and Resources 24th August 2012 48
  • Learning and Innovation Centre Conclusion (5): General • Xplora is widely known even outside the professional field • Xplora is a highly successful concept (1,4 million visitors in 2009) • Staff involvement and training important • Continuous improvement • Student population increases from 19.000 to 25.000 students since opening new buildings in 2006Summer School on Digital Libraries: Module 4: Connecting Students, Faculty and Resources 24th August 2012
  • Learning and Innovation Centre New developments • Experimental Teachers Lab • Student Centre • Mobile Learning Support • Redesign of the Xplora buildings in Breda and „s-Hertogenbosch • Developing new approach information literacy • Rethinking strategy and organizationSummer School on Digital Libraries: Module 4: Connecting Students, Faculty and Resources 24th August 2012 50
  • Learning and Innovation Centre Observation 1 • Facilities and buildings should be designed based on the chosen policy of learning and teachingSummer School on Digital Libraries: Module 4: Connecting Students, Faculty and Resources 24th August 2012
  • Learning and Innovation Centre Observation 2 • “Learning and understanding” does happen (or not) in the student’s head • The university‟s task is to actively stimulate this process • The traditional way of whole class teaching is only one out of many ways to make this happenSummer School on Digital Libraries: Module 4: Connecting Students, Faculty and Resources 24th August 2012
  • Learning and Innovation Centre Observation 3 • Does the teaching-concept change?  change facilities accordingly! • Does the teaching-concept change fundamentally?  change the ‘experience’ by changing the facilities in an architectural striking way!Summer School on Digital Libraries: Module 4: Connecting Students, Faculty and Resources 24th August 2012
  • Learning and Innovation CentreObservation 4• But do not copy other universities‟ successful choices blindly: your students may have different needs because their situation is differentLEARNING CENTRES : VERS UN MODELE A LA FRANCAISE ? 7 december 2010
  • Learning and Innovation Centre "Makeover" requires investment in training and, above all, dedicated staff!Summer School on Digital Libraries: Module 4: Connecting Students, Faculty and Resources 24th August 2012
  • Learning and Innovation CentreFurther Information:  Ellen Simons E-mail: pmg.simons@avans.nl, twitter: @Ellen_Simons  Article : The New Learning Environment: Impact on Staff and Students / Ellen Simons Liber Quarterly, october 2010 http://liber.library.uu.nl/publish/articles/000507/article.pdf  Slideshare http://www.slideshare.net/pmgsimons  Website Learning and Innovation Centre http://lic.avans.nl/  Video “Xplora, Discover it yourself”: http://www.surfmedia.nl/app/video/QV1wz15xVfVrqwzfstEEcDNT/play?for mat_id=6pyORf6BDHfvNVuLSXWGI4Cj&mode=urlSummer School on Digital Libraries: Module 4: Connecting Students, Faculty and Resources 24th August 2012