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Saascon Deck
Saascon Deck
Saascon Deck
Saascon Deck
Saascon Deck
Saascon Deck
Saascon Deck
Saascon Deck
Saascon Deck
Saascon Deck
Saascon Deck
Saascon Deck
Saascon Deck
Saascon Deck
Saascon Deck
Saascon Deck
Saascon Deck
Saascon Deck
Saascon Deck
Saascon Deck
Saascon Deck
Saascon Deck
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Saascon Deck

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  • 1. Patrick Murphy, VP. Bus. Dev. P Partnership Overview ©2009 Network Enhanced Telecom, LLP. All rights reserved.
  • 2. Who are we? Jaduka is a SaaS (CaaS) company that enables system integrators/BPO partners to increase process quality, decrease costs and human delays by connecting business processes, financial transactions and people in the Telco 2.0 market ©2009 Network Enhanced Telecom, LLP. All rights reserved.
  • 3. Company Highlights Founded in 2007 as subsidiary of NetworkIP • Revenues = $2.4M (2009) : $180 million total • Partners: IBM, Serena • 2 Patents issued: “call quality routing” • Connections to 500k POS • SAM: $87.5B • ©2009 Network Enhanced Telecom, LLP. All rights reserved.
  • 4. Senior Management Thomas Howe, CEO • – Senior Management at PictureTel, Aware, Comverse – Software Architect for Aware, IPO $134M – Netcentrex US Turnaround Team, increased revenues 4x in 1 year – Netcentrex acquired by Comverse for $164M – Wrote first H.323 client, commercialized first SIP stack • Jack Rynes, COO – 9+ years at NetworkIP, ATT, Sprint, GTE’s first long distance network – NetworkIP profitable 10/11 years, steady 25% growth • Trevor Baca, CTO – 10+ years telephony development, Simplified, multiple patents ©2009 Network Enhanced Telecom, LLP. All rights reserved.
  • 5. Business Communications Every company communicates with their customers and own ecosystem. Traditionally, this is expensive, dificult and outside of the 80% of projects are unreachable company’s core due to competency. integration costs ©2009 Network Enhanced Telecom, LLP. All rights reserved.
  • 6. Solution Communications Enabled Business Process (CEBP) ©2009 Network Enhanced Telecom, LLP. All rights reserved.
  • 7. Integration: Serena and IBM Serena Business Mashups: Disaster Recovery • – Response delays network outages in disaster and incident recovery – Collaboration required with colleagues, dificult to setup – Compliance and auditing mandates IBM Sametime Unyte: Conferencing • – Instant conferencing and collaboration with key sta – Triggered from automatic process ©2009 Network Enhanced Telecom, LLP. All rights reserved.
  • 8. Competitive Analysis: Voice Solutions ©2009 Network Enhanced Telecom, LLP. All rights reserved.
  • 9. Competitive Analysis: Voice Solutions Low Soundbite Jaduka Voice Expertise Carrier API Required Twilio Avaya Voxeo High High Low Integration Eort ©2009 Network Enhanced Telecom, LLP. All rights reserved.
  • 10. Revenue Model Enterprises pay for each transaction (call, notification, • conference, etc) Revenue sharing arrangements with system integrator/BPO • partners Rough target per transaction; • – Cell phone models of prepayment with overage Multitude of payment options for risk mitigation • – Pay as you go, prepaid, event based Over 100k ports of purchased equipment in three national co- • location facilities, no debt, highly operationally eficient Minute sharing relationships with 23 of top 25 international • carriers Relatively small number of SIs/BPO partners with high fan out • ©2009 Network Enhanced Telecom, LLP. All rights reserved.
  • 11. Go To Market IBM Oracle SI/BPO MSFT Fortune 2000 Web Sales Serena Strikeiron $87.5B Market ©2009 Network Enhanced Telecom, LLP. All rights reserved.
  • 12. Defensible Technology $40M investment into development of network and technology • • $20M direct RD • $20M capital expenditures • 3 co-location facilities, fully redundant Two granted patents on call control and quality • IBM award for use of Informix for transactional processing • Scaled architecture with 1M API calls each day • Organizational scale : regulatory group • Aggressive collection of hard to replicate, customer specific data • • Provides sales tool for system integrator partners • Comprehensive analytics for customers, system integrators ©2009 Network Enhanced Telecom, LLP. All rights reserved.
  • 13. Why Partner with Jaduka Low Management Risk • – Seasoned and complete management team, MA and IPO Experience – Core team together for ten years Low Technology Risk • – Deployed and scaled technology and organization – $40M investment into technology and network – 2 Patents granted Low Market Risk • – Large market with external validation Low Business Risk • – Brand name integration partners ©2009 Network Enhanced Telecom, LLP. All rights reserved.
  • 14. Core Functionality and Services ©2009 Network Enhanced Telecom, LLP. All rights reserved.
  • 15. Technology Overview Four fundamental CEBP services • – Notification, Diary, Click-and-Connect, Instant Conference Integrated seamlessly with popular Enterprise software • frameworks – Advanced Technology Partner with IBM, Hosted oering in production today • Proven Scale: • – 500K POS in NA, 1M API calls a day, 1B user accounts, 6B minutes each year Three co-location facilities : LA, Longview, Atlanta • IBM Informix Database, Nortel DMS 250, Stratus, 100K active • voice ports ©2009 Network Enhanced Telecom, LLP. All rights reserved.
  • 16. Click-and-Connect® Personalize the Web experience through phone support. •Click-and-Connect enables users to initiate a telephone call from virtually any Internet application. •By simply clicking a button on a Web page, email, newsletter, electronic greeting card, ad unit or other HTML document, Jaduka places calls to each person and seamlessly bridges the phone call. •Enterprises using Click-and-Connect enhance the impersonal Web with voice and personal connections. 17 ©2009 Network Enhanced Telecom, LLP. All rights reserved.
  • 17. Notification Send time-sensitive notifications to one or more persons. •When a pre-determined event or condition is set to quot;triggerquot; the application within the enterprise, Jaduka Notification Service sends a personalized voice alert to a recipient's phone using Text-to-Speech or .wav/mp3 files. •In cases where notifications need to be sent to larger groups within a short timeframe, such as alerting an internal department or customer group of a breaking development, Broadcast Messaging is also available. 18 ©2009 Network Enhanced Telecom, LLP. All rights reserved.
  • 18. Conferencing Schedule group calls or hold impromptu conferences. •Conferencing enables you to customize a feature-rich conferencing application that tightly integrates into existing business processes. •A simple Web interface enables you to automatically schedule calls, invite participants and manage permissions. •Companies can choose between Ad-hoc Conferencing (800 local number dial-in), Scheduled Conferencing (calls to specific people at a pre-defined time) or Web-Initiated Conferencing (calling participants into a conference from a Web page). 19 ©2009 Network Enhanced Telecom, LLP. All rights reserved.
  • 19. Diary Gather information in real time. •Jaduka Voice Diary is a Web-initiated voice recording service that enables companies to post voice messages to any electronic medium, including emails, Web sites, blogs, social networking sites, and more. •Perfect for marketing and communications purposes. 20 ©2009 Network Enhanced Telecom, LLP. All rights reserved.
  • 20. Case Study : Operational Eficiency The Problem • – BPO has critical management points – People tied to workstations but require responsiveness – Poor visibility from outside stakeholders who are mobile. The Solution • – Voice notifications on status changes – Instant conferencing for instant decisions 25-30% increase in operational – Triggered from automatic process eficiency to a Benefits • business fulfillment – Releases managers and workers from desk operation by – Better management of work flow integrating voice – Better customer service ©2009 Network Enhanced Telecom, LLP. All rights reserved.
  • 21. Market Opportunity Source : STL Partners ©2009 Network Enhanced Telecom, LLP. All rights reserved.
  • 22. Go To Market Shared Success : System Integrator/BPO Partnerships • – Provide opportunities to make current projects larger – Provide ways to repeat projects between customers – Provide paths to recurring revenue models Existing partnerships with enterprise software vendors • – IBM, Serena – More to be announced soon Proprietary collection and analytics of enterprise data • – Assists sales force and eectively eliminates customer churn – Improves service delivery Afiliate relationships, Web 2.0 Model • – Several now inked, including Oddcast, Agendize ©2009 Network Enhanced Telecom, LLP. All rights reserved.

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