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Mobile Technology and Disabilities presentation

Mobile Technology and Disabilities presentation

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  • 1. Mobile Technology & Disability 5/19/2011
  • 2. Presenters
    • Matthew Mead
      • Redpoint Technologies
      • Managing Director & CTO
      • [email_address]
    • Keith Franklin
      • MPS Partners
      • Director of Cloud and .NET Services
      • [email_address]
  • 3. About Redpoint and MPS Partners
    • Strategic solution-based companies from SPR Companies
    • Redpoint
      • Focus on custom application development
      • Heavy emphasis on agile approach
      • Incorporate rich user interface from desktop to mobile
    • MPS
      • Focus on enterprise application development and Integration with the Microsoft platforms
      • Windows Azure to Windows Phone experiences
      • Enterprise Business Intelligence and Data solutions
  • 4. Eating our own dogfood…
  • 5. Agenda
    • Background
    • What is mobile computing?
    • Computer assistive technology
    • Mobile assistive technology
    • Discussion
  • 6. People with disabilities
    • Bureau of Labor Statistics regarding the disability workforce from March 2011
    • 21% of workforce in the US has a disability
    • 16% of people with disabilities that are able to work and actively seeking to work are unemployed
      • Near double that of the people without a disability (9.8%)
    • We believe that technology can be a major factor to help level the playing field
  • 7. Global mobile
    • 6.92B people in the world (US Census Bureau)
    • 60-71% are mobile subscribers
    • Feature phones outnumber smartphones 4:1
    • Mobile device most common web access device by 2013
    • Mobile phones outnumber toilet seats
  • 8. Goals for this presentation/discussion
    • Developers get a better understanding of the challenges and opportunities for users with disabilities
    • Mobile device hardware/software to reconsider their audience and UX to better include people with disabilities
    • Consultants bring more educated perspective to software development
    • Let's raise the bar around software quality!
  • 9. Agenda
    • Background
    • What is mobile computing?
    • Computer assistive technology
    • Mobile assistive technology
    • Discussion
  • 10. History of mobile Gen1 Gen2 Gen3 Gen4 the brick! digital network Inet, 3G All IP cellular small battery email, SMS, netbook
  • 11. Mobile in the US
    • Four players for mobile devices:
    • Microsoft Windows Phone 7 and Windows 7
    • Apple iOS
    • Google Android
    • BlackBerry RIM
  • 12. What is a mobile device?
    • Phone
      • Feature phone
      • Smart phones
    • Traditional computer
      • Highly portal laptops (e.g. netbooks) that are highly mobile
    • Slate and tablet devices
      • Windows slate devices
      • Tablet devices
  • 13. Usage patterns – Phone
    • Used typically while people are on the go
    • Might use while walking 
    • Used in short bursts
    • Use your fingers as input devices using natural gestures
    • Used for single and focused tasks
      • make call, check calendar, view text
  • 14. Usage patterns – Highly portable laptop
    • Used while seated, more traditional computing 
    • Location varies
    • Large screen and sophisticated UI that allow multiple paths/approaches to do work
    • Multi-tasking hardware/software with programs running simultaneously
    • Mouse as pointer device
  • 15. Usage patterns – Slate/tablet
    • Heavy use of touch interface, less reliance on input devices (e.g. mouse/stylus)
    • Use your fingers as input devices using natural gestures
    • Use "on the couch" for long period
    • Use on-the-go destinations, maybe not over a traditional computer if available
    • Changes in UI design such as lack of concept of right click and hover over
  • 16. Agenda
    • Background
    • What is mobile computing?
    • Computer assistive technology
    • Mobile assistive technology
    • Discussion
  • 17. What is computer assistive technology?
    • To assist the person with a disability to perform work on an equal basis as those without a disability
    • Over 4000 products on market for people with disabilities
  • 18. Assistive Technology – Blindness/Low Vision
    • Refreshable braille and synthesized speech output
    • Screen readers (e.g. JAWS, Window-Eyes)
    • Large key software/hardware keyboard
    • Screen magnification for TV/LCD (3rd party & OS)
    • Speech recognition software (Via Voice, Dragon Naturally Speaking)
    • Computer tethered magnifier
    • Document reader
  • 19. Assistive Technology – Deaf/Hard-of-Hearing
    • Visual vs. audible alerts on computer
    • Telephones with amplification
    • Email and instant messaging
    • Video/IP phones for signing
    • Personal amplifiers
  • 20. Assistive Technology – Physical/Learning Disabilities
    • Oversize monitors
    • One-handed or other keyboards
    • Head pointers and pop-up (software-based) keyboards
    • Alternative mouse (trackball, trackpad, etc.)
    • Predictive software (dyslexia, learning disabilities)
    • Macros and hot key functions to eliminate typing
    • Screen review software/voice synthesizer
    • Augmentative and Alternate Communication
      • Speak what you type, save key phrases, word completion, voice synthesizer
  • 21. Agenda
    • Background
    • What is mobile computing?
    • Computer assistive technology
    • Mobile assistive technology
    • Discussion
  • 22. Assistive Technology – Blindness/Low Vision
    • Screen reader (read and navigate phone)
      • Mobile Speak and Mobile Magnifier
    • Bluetooth wireless braille
    • Voice control
    • Zoom (within apps and mobile OS)
    • High contrast options for low vision
    • Minimal hardware buttons
    • Audible and vibrating alerts
    • Customize ringtones for different contacts 
  • 23. Assistive Technology – Deaf/Hard-of-Hearing
    • SMS/email integration with smartphone
    • TTY compatible mobile phones
    • Hearing aid compatibility phones
    • Visual and vibrating alerts
    • Mobile video apps for signing (e.g. Microsoft Skype)  
  • 24. Assistive Technology – Physical/Learning Disabilities
    • Wireless and wired headset or speakerphone (RC200)
    • Automation software - things controlled by your phone - your new universal remote
    • Augmentative and alternate communication
    • Natural user experiences
      • Voice control & motion control
  • 25. Agenda
    • Background
    • What is mobile computing
    • Computer assistive technology
    • Mobile assistive technology
    • Discussion
  • 26.
    • Discussion