Plus91 Technologies Pvt. Ltd.Title: Electronic Medical Records: Providing Indian Doctors with an Edge: Vol. 2Authors: Nrip...
Plus91 Technologies Pvt. Ltd.Title: Electronic Medical Records: Providing Indian Doctors with an Edge: Vol. 2Authors: Nrip...
Plus91 Technologies Pvt. Ltd.Title: Electronic Medical Records: Providing Indian Doctors with an Edge: Vol. 2Authors: Nrip...
Plus91 Technologies Pvt. Ltd.Title: Electronic Medical Records: Providing Indian Doctors with an Edge: Vol. 2Authors: Nrip...
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EMR's: Providing Indian Doctors with an Edge: Volume 2

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EMR's: Providing Indian Doctors with an Edge: Volume 2 is the second in a series of articles by Nrip Nihalani, Amit Kumar and Aditya Patkar. This Article focusses on how Appointment Management using effective scheduling, communication and reminder services in Modern EMRs provides benefits to Indian Doctors

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EMR's: Providing Indian Doctors with an Edge: Volume 2

  1. 1. Plus91 Technologies Pvt. Ltd.Title: Electronic Medical Records: Providing Indian Doctors with an Edge: Vol. 2Authors: Nrip Nihalanihttp://www.plus91.inhttp://technology4doctors.blogspot.comElectronic Medical Records: ProvidingIndian Doctors with an Edge: Vol. 2by Nrip NihalaniSource: Technology for Doctors (http://www.technology4doctors.blogspot.com)APPOINTMENT MANAGERS FOR EFFICIENT TIME MANAGEMENTManaging time is a major issue for all professionals in today’s fast paced world. This iseven more so for many doctors, especially those who work at multiple locations: Clinics,Hospitals and Medical centers.Workshops on effective time management are regularly organized at different financialand IT firms to help hard working professionals. Gyan is imparted on setting Alerts forReminders, andTo Dos for Task management and the importance of diaries, blackberries and calendarreminders is emphasized here.Physicians have a slightlybigger problem. Theirschedules are majorlydependent on setappointments with patients.While they do have otherareas of concern, the majorityof their daily schedules arebuilt around patientappointments. Whatcomplicates this for a consulting doctor is that every day he may have different visitinghours at different locations. This makes Time management even more crucial forPhysicians.Effective Appointment Scheduling for Physicians thus becomes an extremely importantactivity, and many firms are trying to make an industry out of it alone. It makes moresense though to ensure that Appointment Scheduling is not taken up stand alone, but isan integral part of an EMR system. Add an effective Appointment Management Processto an EMR, and you have added a strong case with Physicians on adoption.The Appointment Management Process can be divided into 3 parts:1. Appointment Scheduling2. Scheduled Appointment Tracking3. Patient VisitPermalink: http://technology4doctors.blogspot.com/2011/05/emrs-providing-indian-doctors-with-edge.html ©2006-2011 Plus91 Technologies Pvt. Ltd
  2. 2. Plus91 Technologies Pvt. Ltd.Title: Electronic Medical Records: Providing Indian Doctors with an Edge: Vol. 2Authors: Nrip Nihalanihttp://www.plus91.inhttp://technology4doctors.blogspot.comMandatory Requirements for an Appointment Management System: • It should allow for different mediums of Appointment Scheduling o E.g. Via a Website, Via A Phone Call, Via SMS • It should permit Rescheduling • It should be able to handle Walk-In Patients • Besides the process, the screens should be simple – Non IT friendly users should be able to easily use it o Color Coded Entries: Pending, Completed, No Show, Bill Pending o Point And Click with Minimum Data Entry • Should be rigid enough to prevent Scheduling Errors • Should Support Multiple Doctors and Multiple Specialties • Maintain 2 Daily Calendar Views o Appointment View for Front Desk staff, Online Portal o Scheduled Visits View for PhysiciansAppointment Management WorkflowPermalink: http://technology4doctors.blogspot.com/2011/05/emrs-providing-indian-doctors-with-edge.html ©2006-2011 Plus91 Technologies Pvt. Ltd
  3. 3. Plus91 Technologies Pvt. Ltd.Title: Electronic Medical Records: Providing Indian Doctors with an Edge: Vol. 2Authors: Nrip Nihalanihttp://www.plus91.inhttp://technology4doctors.blogspot.comUseful Features in an Appointment Manager which add value to theAppointment WorkflowA Good Appointment Manager allows appointments and available spots to be displayedacross multiple locations ensuring quick coordination.It has a visit calendar that showcases the status of the patient’s appointment right fromthe initial booking stage to the consultation and finally to the bill payments post check check-up.It contains Smart Customization features that help the staff and doctors to configure theappropriate time slots, visit options and default visit duration.It offers Multiple Calendar Screens to View the Appointment Schedules Daily, Weeklyand Month wise.Sometimes patients forget appointments, which adversely affects the practice’s cashflow as well as adds Delays in the patients’ treatment. A Good Appointment Managerwill offer automated appointment reminders built into the Appointment manager. This tomatedwill help reduce No Shows as well as Reduce Confusions over time of ScheduledAppointments. These Reminders can be • Email Reminders • SMS Reminders • Automated Phone Calls Reminding the Patients of the Scheduled Appointment PatientsPermalink: http://technology4doctors.blogspot.com/2011/05/emrs http://technology4doctors.blogspot.com/2011/05/emrs-providing-indian indian-doctors-with-edge.html ©2006-2011 Plus91 Technologies Pvt. Ltd
  4. 4. Plus91 Technologies Pvt. Ltd.Title: Electronic Medical Records: Providing Indian Doctors with an Edge: Vol. 2Authors: Nrip Nihalanihttp://www.plus91.inhttp://technology4doctors.blogspot.comThe control center of a successful medical practice is an EMR with an efficient and user-friendly scheduling system. It will help your practice run smoothly with increasedproductivity and optimum patient satisfaction.In the next Volume we will take a deeper look at how EMRs can presciptionmanagement improves efficiency, patient safety and reduces the possibility of MedicoLegal IssuesAbout Plus91:Plus91 is a Healthcare Technology firm developing Innovative High Quality Solutionsfor the Indian Healthcare Industry. These vary in complexity from Simple PracticeManagement Suites to complicated Telemedicine Enabled EMRs. Plus91 is definingwhat the next generation of Healthcare needs to be. Maximized across locations, people,solutions and verticals; we cater to a growing mass of people in an integrated and everchanging environment.Disclaimer:All content of this Article is provided "AS IS." That means there is no warranty of anykind. This Article may have statements that talk about things that could happen in thefuture. These are called forward-looking statements. Forward-looking statements as arule are not historical. They are subject to certain risks and doubts. These could causeactual results to differ greatly from our past outcomes. Plus91 makes no claim that theArticle and Blogs information is appropriate in any jurisdiction or that the productsdescribed in the Article and Blog will be available for purchase in all jurisdictions.Permalink: http://technology4doctors.blogspot.com/2011/05/emrs-providing-indian-doctors-with-edge.html ©2006-2011 Plus91 Technologies Pvt. Ltd

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