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The	
  Myths	
  of	
  Innova/on	
  
Benjamin	
  Joffe	
  |	
  CEO,	
  Plus	
  Eight	
  Star	
  
Ins/tute	
  of	
  Innova/on	
  &	
  Entrepreneurship,	
  Singapore	
  Management	
  University	
  |	
  2010.11	
  
Introduc/on	
  
@benjaminjoffe	
  
4	
  years	
   1	
  year	
   5	
  years	
  
•  CEO,	
  Plus	
  Eight	
  Star	
  |	
  www.plus8star.com	
  
– Best	
  prac/ces	
  from	
  Asia’s	
  digital	
  space	
  
– Research,	
  Strategy	
  &	
  “Innova/on	
  Arbitrage”	
  
•  Speaker	
  
	
  100+	
  talks	
  in	
  16	
  countries	
  
•  Advisor	
  
•  Investor	
  in	
  Asia-­‐based	
  global	
  companies	
  
Angel	
  Investor,	
  Advisor,	
  Keynote	
  Speaker	
  
My	
  Interests	
  
•  Technology,	
  Sociology	
  and	
  Anthropology	
  
•  Virtual	
  economies	
  
•  Digital	
  third	
  places	
  
•  Ar/ficial	
  ar/ficial	
  intelligence	
  (AAI)	
  
•  Online	
  social	
  dynamics	
  
The	
  Myths	
  
1.  Entrepreneurs	
  have	
  original	
  ideas	
  
2.  It’s	
  all	
  about	
  execuEon	
  
3.  The	
  vision	
  is	
  clear	
  from	
  day	
  1	
  
4.  Entrepreneurs	
  make	
  millions	
  
5.  Innova/on	
  always	
  wins	
  
Bonus:	
  the	
  West	
  does	
  it	
  beaer	
  
Innova/on’s	
  Cultural	
  Bias	
  
Common	
  Assump/on	
  #1	
  
Everything	
  from	
  USA	
  is	
  great
Common	
  Assump/on	
  #2	
  
Everything	
  from	
  Asia	
  is	
  strange
Common	
  Assump/on	
  #2	
  
Everything	
  from	
  Asia	
  is	
  strange
(and	
  some/mes	
  funny)
Western	
  Framing	
  
of	
  Innova/on	
  
Famous	
  Examples	
  
•  Ceramics 	
   	
  (“Deleware?)	
  
•  Prin/ng	
  Press	
  	
   	
  (Gutenberg?)	
  
Arts,	
  religion,	
  poli/cs…	
  
•  “Innova/on”	
  
•  “Democracy”	
  
•  “Roman/c	
  love”	
  
•  “Chris/anity”	
  
•  “Freedom”	
  
•  “Crea/vity”	
  
•  etc.	
  
Thee	
  of	
  history!	
  
•  The	
  Western	
  reframing	
  
	
  even	
  convinced	
  Asia!	
  
Magnificent	
  Seven	
  
(1960)	
  
Seven	
  Samurai	
  
(1954)	
  
The	
  Matrix	
  
(1999)	
  
Ghost	
  in	
  the	
  Shell	
  
(1989/1995)	
  
Kimba	
  the	
  White	
  Lion	
  
(Japan,	
  1965)	
  
The	
  Lion	
  King	
  
(US,	
  1994)	
  
“Even	
  our	
  lawyers	
  are	
  not	
  that	
  good”	
  
–	
  a	
  Disney	
  animator	
  (rumor)	
  
It’s	
  not	
  always	
  simple	
  copies…	
  
Ideas	
  go	
  back	
  and	
  forth!	
  
•  Nike	
  (USA)	
  and	
  Asics	
  (Japan)	
  
•  Feiyue	
  (China)	
  popular	
  in	
  Europe!	
  
(now	
  served	
  in	
  Japan	
  too!)	
  
California	
  Rolls	
  
Durian	
  Strudel	
  
Beard	
  Papa’s	
  
•  “Fresh’n	
  natural	
  cream	
  puffs”	
  
•  250	
  stores	
  in	
  Japan,	
  300+	
  worldwide	
  
•  1999	
  |	
  First	
  store	
  in	
  Osaka,	
  by	
  Yuji	
  Hirota	
  
•  Stores	
  in	
  Japan,	
  China,	
  Korea,	
  Taiwan,	
  
Indonesia,	
  Australia,	
  Singapore,	
  Malaysia,	
  
Canada,	
  UK,	
  US,	
  El	
  Salvador,	
  Guam	
  –	
  Italy	
  and	
  
Saudi	
  Arabia	
  coming	
  soon!	
  
•  “Wired”	
  –	
  ranking	
  by	
  “Wired”	
  in	
  June	
  2008	
  
BreadTalk	
  
BreadTalk	
  
•  Bakery	
  founded	
  in	
  Singapore	
  in	
  July	
  2000	
  
•  24	
  retail	
  outlets	
  in	
  Singapore	
  
•  13	
  countries,	
  300	
  bakeries,	
  5,000	
  employees	
  
•  Singapore	
  (24),	
  Indonesia	
  (14),	
  China,	
  Kuwait,	
  
Oman,	
  Philippines,	
  Malaysia,	
  Hong	
  Kong,	
  
India,	
  Thailand,	
  South	
  Korea,	
  Vietnam,	
  Bahrain	
  
•  Maintains	
  80%	
  of	
  its	
  product	
  range	
  and	
  adapts	
  
20%	
  to	
  the	
  local	
  palate	
  
Strip	
  –	
  Ministry	
  of	
  Waxing	
  
Strip	
  –	
  Ministry	
  of	
  Waxing	
  
•  Body	
  waxing	
  concept	
  store	
  founded	
  by	
  The	
  
Spa	
  Esprit	
  Group	
  with	
  HQ	
  in	
  Singapore	
  
•  Founded	
  in	
  2002	
  
•  27	
  stores	
  in	
  7	
  ci/es	
  (Singapore,	
  NYC,	
  Jakarta,	
  
KL,	
  Bangkok,	
  Manila,	
  London,	
  Shanghai,	
  HK)	
  
•  HSQ:	
  Hygiene,	
  Speed,	
  Quality	
  
•  Thelma	
  &	
  Louise,	
  Batman	
  &	
  Robin	
  combos	
  
•  2	
  million	
  bushes	
  and	
  coun/ng…	
  
Summary	
  
•  Ideas	
  are	
  everywhere!	
  
•  Asia	
  contributes	
  too	
  
•  Stereotypes	
  get	
  in	
  the	
  way	
  
If	
  you	
  missed	
  the	
  previous	
  episode…	
  
3	
  Stages	
  for	
  Innova/on	
  
Idea	
  
(e.g.	
  Durian	
  +	
  Strudel)	
  
Inventor	
  
(Prototype)	
  
Entrepreneur	
  
(Business)	
  
Digital	
  Evolu/on	
  or	
  “Techno-­‐Darwinism”	
  
a)  Replica/on	
  
b)  Muta/on	
  
c)  Natural	
  Selec/on	
  
Dodo
(extinct)
Ecosystem	
  Factors	
  for	
  Evolu/on:	
  5C’s	
  
1.  Copy	
  
2.  Compe//on	
  
3.  Combina/on	
  
4.  Constraints	
  
5.  Context	
  
The	
  Race	
  to	
  Success	
  
Who’s	
  Success?	
  Iden/ty	
  Crisis	
  
15th	
  Century	
  Entrepreneur	
  
郑和 |	
  Zheng	
  He	
  
Chinese	
  (Muslim)	
  Entreprenaute	
  (1371-­‐1435)	
  
Zheng	
  He’s	
  Ship	
  
1.	
  	
  	
  Zheng	
  He	
  Sells	
  His	
  Boat	
  
2.	
  	
  	
  Much	
  later…	
  
Replace	
  old	
  boards,	
  mast,	
  sails…	
  	
  
Everything!	
  
Zheng	
  He’s	
  “Renovated”	
  Ship	
  
Replace	
  old	
  boards,	
  mast,	
  sails…	
  	
  
Everything!	
  
3.	
  	
  	
  Later	
  again…	
  
Replace	
  old	
  boards,	
  mast,	
  sails…	
  	
  
Everything!	
  
Re-­‐use	
  old	
  boards,	
  mast,	
  sails…	
  	
  
Everything!	
  
Zheng	
  He’s	
  “Refurbished”	
  Ship	
  
Replace	
  old	
  boards,	
  mast,	
  sails…	
  	
  
Everything!	
  
Re-­‐use	
  old	
  boards,	
  mast,	
  sails…	
  	
  
Everything!	
  
Ques/on	
  
Replace	
  old	
  boards,	
  mast,	
  sails…	
  	
  
Everything!	
  
Re-­‐use	
  old	
  boards,	
  mast,	
  sails…	
  	
  
Everything!	
  
Which	
  is	
  Zheng	
  He’s	
  Ship?	
  
…Or	
  Zheng	
  He’s	
  New	
  Ship?	
  
Case	
  Studies	
  
Examples	
  from	
  Asia	
  
#1	
  SNS	
  in	
  Korea	
  
US$100M	
  in	
  2009	
  
#2	
  SNS	
  in	
  China	
  
Raised	
  US$500M	
  
#1	
  SNS	
  in	
  Japan	
  
US$200M	
  in	
  2009	
  
Changing	
  riders	
  
#2	
  SNS	
  in	
  China	
   #1	
  SNS	
  in	
  Japan	
  
Yong	
  Hyoung	
  
Founder	
  
Cyworld	
  
#1	
  SNS	
  in	
  Korea	
  
Changing	
  riders	
  
#2	
  SNS	
  in	
  China	
   #1	
  SNS	
  in	
  Japan	
  
Gave	
  most	
  
shares	
  to	
  
keep	
  going	
  
Yong	
  Hyoung	
  
Founder	
  
Cyworld	
  
#1	
  SNS	
  in	
  Korea	
  
Changing	
  riders	
  
#2	
  SNS	
  in	
  China	
   #1	
  SNS	
  in	
  Japan	
  
Wang	
  Xing	
  
Founder	
  
Xiaonei	
  
#1	
  SNS	
  in	
  Korea	
  
Changing	
  riders	
  
#2	
  SNS	
  in	
  China	
   #1	
  SNS	
  in	
  Japan	
  
Wang	
  Xing	
  
Founder	
  
Xiaonei	
  
#1	
  SNS	
  in	
  Korea	
  
Sold	
  for	
  US
$2mln	
  
in	
  2006	
  
2005	
   2007	
   2008	
   2009	
  
Wang	
  Xing’s	
  Projects	
  
Ques/ons	
  
1.  What	
  did	
  he	
  do	
  in	
  2006?	
  (no	
  company	
  created!)	
  
2.  What	
  went	
  wrong?	
  
3.  How	
  did	
  he	
  select	
  his	
  models?	
  
4.  What	
  kind	
  of	
  changes	
  did	
  he	
  make?	
  
5.  Is	
  it	
  going	
  to	
  work	
  this	
  Eme?	
  
Today’s	
  Deal!	
  
Changing	
  riders	
  
#2	
  SNS	
  in	
  China	
   #1	
  SNS	
  in	
  Japan	
  
Batara	
  Eto	
  
CTO	
  
Mixi	
  
#1	
  SNS	
  in	
  Korea	
  
Changing	
  riders	
  
#2	
  SNS	
  in	
  China	
   #1	
  SNS	
  in	
  Japan	
  
Started	
  Mixi	
  
as	
  an	
  intern!	
  
Batara	
  Eto	
  
CTO	
  
Mixi	
  
#1	
  SNS	
  in	
  Korea	
  
Changing	
  riders	
  
#2	
  SNS	
  in	
  China	
   #1	
  SNS	
  in	
  Japan	
  
Now	
  invests	
  
in	
  Indonesia	
  
Batara	
  Eto	
  
CTO	
  
Mixi	
  
#1	
  SNS	
  in	
  Korea	
  
A	
  Caucus	
  Race?	
  
What	
  is	
  a	
  Caucus	
  Race?	
  
From	
  “Alice	
  in	
  Wonderland”	
  
•  Why,	
  said	
  the	
  Dodo,	
  the	
  best	
  way	
  to	
  explain	
  it	
  is	
  to	
  do	
  it.	
  
•  First	
  it	
  marked	
  out	
  a	
  race-­‐course,	
  in	
  a	
  sort	
  of	
  circle,	
  (the	
  
exact	
  shape	
  doesn't	
  maWer,	
  it	
  said,)	
  
•  and	
  then	
  all	
  the	
  party	
  were	
  placed	
  along	
  the	
  course,	
  
here	
  and	
  there.	
  
•  There	
  was	
  no	
  One,	
  two,	
  three,	
  and	
  away,	
  
•  but	
  they	
  began	
  running	
  when	
  they	
  liked,	
  and	
  lee	
  off	
  
when	
  they	
  liked,	
  so	
  that	
  it	
  was	
  not	
  easy	
  to	
  know	
  when	
  
the	
  race	
  was	
  over.	
  
•  […]	
  At	
  last	
  the	
  Dodo	
  said,	
  EVERYBODY	
  has	
  won.	
  	
  
Dodo
(extinct)
Winner	
  Bias	
  
They	
  talk	
  but	
  don’t	
  race	
  
Winner	
  Bias	
  
We	
  don’t	
  keep	
  track	
  of	
  how	
  many	
  start	
  
DNA	
  Bias	
  
“You	
  don’t	
  change	
  horses	
  mid-­‐race”	
  
He	
  changed	
  his	
  ride!	
  
DNA	
  Bias	
  
“You	
  don’t	
  change	
  horses	
  mid-­‐race”	
  
(and	
  started	
  mid-­‐race!)	
  
DNA	
  Bias	
  
“You	
  don’t	
  change	
  horses	
  mid-­‐race”	
  
(This	
  one	
  has	
  no	
  rider)	
  
DNA	
  Bias	
  
“You	
  don’t	
  change	
  horses	
  mid-­‐race”	
  
Nobody	
  knows	
  the	
  track’s	
  shape	
  
Case	
  Studies	
  
Changing	
  diet	
  
Ads 	
  CPA 	
  Virtual	
  goods	
  Ini/al	
  business	
  model?	
  
#1	
  Mobile	
  SNS	
  in	
  Japan	
  
US$1	
  billion	
  
in	
  2010!	
  
Changing	
  playorm	
  +	
  business	
  model!	
  
#2	
  Mobile	
  SNS	
  in	
  Japan	
  
US$400M	
  in	
  2009	
  
S/cking	
  to	
  it	
  
Tencent	
  
#1	
  SNS	
  in	
  China	
  
US$1.8	
  bln	
  in	
  2009	
  
90%	
  From	
  Virtual	
  Goods	
  
(40%	
  Net	
  Margin)	
   Market	
  cap	
  
US$43	
  bln	
  
(more	
  than	
  eBay)	
  
S/cking	
  to	
  it	
  
IM	
  was	
  not	
  making	
  money	
  and	
  our	
  
compe/tors	
  moved	
  to	
  other	
  
ventures.	
  I	
  did	
  not	
  have	
  other	
  ideas	
  
so	
  I	
  stuck	
  to	
  it.	
   Pony	
  Ma	
  
Founder	
  &	
  CEO	
  
Tencent	
  (QQ)	
  
Tencent	
  
#1	
  SNS	
  in	
  China	
  
US$1.8	
  bln	
  in	
  2009	
  
90%	
  From	
  Virtual	
  Goods	
  
(40%	
  Net	
  Margin)	
   Market	
  cap	
  
US$43	
  bln	
  
(more	
  than	
  eBay)	
  
Alibaba	
  |	
  China’s	
  #1	
  e-­‐Commerce	
  Playorm	
  
•  1999 	
  Alibaba	
  by	
  Jack	
  Ma	
  +	
  17	
  others	
  
– Mission:	
  “To	
  make	
  doing	
  business	
  easy”	
  
•  2001 	
  Savio	
  Kwan	
  hired	
  as	
  COO	
  
– 17	
  years	
  GE	
  Medical	
  Systems	
  
– Target:	
  “Sustainable	
  long-­‐term	
  cash	
  flow”	
  
•  2010 	
  More	
  GE	
  than	
  GE?	
  
– “The	
  GE	
  spirit	
  is	
  alive	
  and	
  well	
  at	
  Alibaba”	
  
	
   	
   	
  David	
  Wei,	
  CEO	
  of	
  Alibaba.com	
  
Myths	
  of	
  Entrepreneurship	
  
The	
  Myths	
  of	
  Innova/on	
  
1.  How	
  many	
  talked	
  but	
  did	
  not	
  start?	
  
2.  How	
  many	
  started?	
  
3.  Change	
  in	
  product/service	
  
4.  Change	
  in	
  business	
  model	
  
5.  Change	
  in	
  market	
  condi/ons	
  
6.  Change	
  in	
  ownership!	
  
Case	
  Study:	
  Farmville	
  
Quiz:	
  Who	
  Created	
  the	
  First	
  Farm	
  Game?	
  
•  Game 	
   	
  MAU	
   	
  Dev. 	
   	
  Country	
  
•  FarmVille 	
  61.6M 	
  Zynga 	
  USA	
  
•  Farm	
  Town 	
  18.6M 	
  Slashkey 	
  USA	
  
•  Country	
  Story	
  	
  	
  8.1M 	
  Playfish 	
  UK	
  
•  Barn	
  Buddy 	
  	
  	
  6.8M 	
  TheBroth 	
  USA	
  
•  Happy	
  Farm	
   	
  	
  	
  2.5M 	
  5	
  Minutes	
  China	
  
•  Happy	
  Harvest	
  	
  	
  	
  .6M 	
  Elex 	
   	
  China	
  
Source:	
  Appdata	
  and	
  Facebook,	
  2009.10.26	
  
Answer:	
  “It’s	
  Complicated”	
  
1.  Five	
  Minutes	
  (China)	
  
2.  Slashkey	
  (US)	
  
3.  Zynga	
  (US)	
  
4.  Playfish	
  (UK),	
  Elex	
  (China),	
  etc.	
  
The	
  Mother	
  of	
  all	
  Farming	
  Games?	
  
or	
  “where	
  is	
  the	
  innovaBon?”	
  
•  Harvest	
  Moon	
  (1996)	
  
–  On	
  Super	
  NES,	
  by	
  Victor	
  Interac/ve	
  
–  Inspired	
  Happy	
  Farm	
  
•  Sim	
  Farm	
  (1993)	
  
–  On	
  PC,	
  by	
  Maxis	
  
•  Where	
  is	
  the	
  innova/on?	
  
•  Not	
  in	
  the	
  game	
  concept,	
  but	
  in	
  viral	
  
&	
  social	
  mechanics	
  
The	
  Mother	
  of	
  all	
  Farming	
  Games?	
  
or	
  “where	
  is	
  the	
  innovaBon?”	
  
•  Harvest	
  Moon	
  (1996)	
  
–  On	
  Super	
  NES,	
  by	
  Victor	
  Interac/ve	
  
–  Inspired	
  Happy	
  Farm	
  
•  Sim	
  Farm	
  (1993)	
  
–  On	
  PC,	
  by	
  Maxis	
  
•  Where	
  is	
  the	
  innova/on?	
  
•  Not	
  in	
  the	
  game	
  concept,	
  but	
  in	
  viral	
  
&	
  social	
  mechanics	
  
The	
  Mother	
  of	
  all	
  Farming	
  Games?	
  
or	
  “where	
  is	
  the	
  innovaBon?”	
  
•  Harvest	
  Moon	
  (1996)	
  
–  On	
  Super	
  NES,	
  by	
  Victor	
  Interac/ve	
  
–  Inspired	
  Happy	
  Farm	
  
•  Sim	
  Farm	
  (1993)	
  
–  On	
  PC,	
  by	
  Maxis	
  
•  Where	
  is	
  the	
  innova/on?	
  
–  Not	
  in	
  the	
  game	
  concept,	
  but	
  in	
  
viral	
  &	
  social	
  mechanics	
  
Quotes	
  from	
  Elex	
  
•  High	
  producEvity	
  	
  
–  “Anyone	
  is	
  able	
  to	
  develop	
  social	
  games	
  at	
  Playfish	
  
level”	
  
•  12	
  languages	
  versions	
  
–  “We	
  can	
  localize	
  our	
  game	
  in	
  different	
  language	
  
versions	
  in	
  1	
  day”	
  
I’m	
  loving	
  it!	
  
Conclusion	
  
•  Aggressive	
  teams	
  can	
  do	
  it!	
  
•  “Ramen	
  Profitability”	
  reachable	
  
•  “Fast	
  followers”	
  can	
  trump	
  innovators	
  
Shanzhai	
  Innova/on:	
  Mass	
  customiza/on	
  
Innova/on	
  Awareness	
  Test	
  
PHOTO:	
  MOBILE	
  PHONE,	
  BEIJING,	
  APRIL	
  2010	
  
©	
  Benjamin	
  Joffe	
  /	
  Plus	
  Eight	
  Star	
  Ltd.	
  
PHOTO:	
  MOBILE	
  PHONE,	
  BEIJING,	
  APRIL	
  2010	
  
©	
  Benjamin	
  Joffe	
  /	
  Plus	
  Eight	
  Star	
  Ltd.	
  
Hardware	
  InnovaEon:	
  “Shanzhai”	
  (山寨)	
  
PHOTO:	
  MOBILE	
  PHONE,	
  BEIJING,	
  APRIL	
  2010	
  
©	
  Benjamin	
  Joffe	
  /	
  Plus	
  Eight	
  Star	
  Ltd.	
  
QQ	
  Farm	
  
Hardware	
  commodi/za/on	
  
•  Change	
  your	
  iPod	
  into	
  a	
  phone!	
  
“Shanzhai”	
  Spirit?	
  
•  Cheap	
  
•  Fun	
  
•  Flashy	
  
•  Fast	
  
Cmune’s	
  Story	
  
UberStrike	
  |	
  World’s	
  First	
  Social	
  FPS!	
  
www.facebook.com/paradisepaintball	
   	
   	
   	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  www.cmune.com	
  
The	
  straight	
  story	
  
•  FPS	
  make	
  billions	
  
•  Nobody	
  has	
  made	
  an	
  FPS	
  on	
  Facebook	
  
•  “Let’s	
  make	
  one	
  and	
  make	
  billions!”	
  
Startups	
  are	
  not	
  straight	
  stories	
  
•  Our	
  star/ng	
  point	
  in	
  2008	
  was…	
  
“Online	
  3D	
  collaboraEon	
  made	
  simple”	
  
Go	
  that	
  way…	
  Really	
  Fast	
  
Cmune’s	
  Evolu/on	
  
1.  Powerpoint	
  stage	
  
2.  Technology	
  selec/on	
  
3.  From	
  ideas	
  to	
  prototypes	
  
4.  Valida/ng	
  concepts	
  
5.  Finding	
  the	
  business	
  
6.  Building	
  the	
  service	
  
7.  Evalua/ng	
  markets	
  
Powerpoint	
  stage	
  
•  Showing	
  around	
  to	
  people	
  and	
  friends	
  
•  Get	
  feedback	
  
•  Get	
  started!	
  
Technology	
  Selec/on	
  
•  Our	
  CTO	
  wrote	
  the	
  reference	
  book	
  on	
  Virtools	
  
•  Evalua/on	
  of	
  tech	
  features	
  &	
  licensing	
  
– Browser-­‐based?	
  
– Per-­‐desk?	
  
– B2B	
  or	
  B2C	
  focused?	
  
– Cool	
  team?	
  
•  Eventually	
  pick	
  of	
  the	
  young	
  “Unity3D”	
  tech	
  
V1:	
  Mid-­‐2008	
  
Prototyping	
  
•  Social	
  network	
  visualizer	
  
•  Virtual	
  space	
  (TED	
  scene!)	
  
•  Web-­‐based	
  apartment	
  
•  And…	
  a	
  small	
  FPS	
  game	
  
Showing	
  around:	
  Business	
  
•  Adver/sing	
  agencies	
  
–  “We	
  could	
  use	
  that	
  cool	
  3D	
  thing.”	
  
–  Upside:	
  people	
  are	
  interested,	
  but	
  it’s	
  a	
  gimmick	
  
–  Downside:	
  reference	
  price	
  =	
  Flash	
  
•  Virtual	
  world	
  companies	
  
–  “Let’s	
  use	
  your	
  tech	
  to	
  build	
  a	
  prototype.”	
  
–  Upside:	
  validates	
  tech,	
  finances	
  team	
  
–  Downside:	
  slows	
  down	
  and	
  distracts	
  
•  Investors	
  &	
  Experts	
  
–  “I	
  don’t	
  see	
  your	
  business.”	
  “And	
  the	
  tech,	
  is	
  it	
  Flash?”	
  
–  Upside:	
  show	
  the	
  need	
  explain	
  beaer	
  &	
  find	
  market.	
  Puts	
  on	
  radar.	
  
–  Downside:	
  no	
  money,	
  /me	
  consuming	
  if	
  too	
  oeen	
  
Showing	
  around:	
  Users	
  
•  FPS	
  put	
  on	
  Apple.com	
  as	
  a	
  widget…	
  
•  #1	
  worldwide	
  in	
  1	
  week!	
  
•  Do	
  we	
  have	
  a	
  winner?	
  
Pick	
  your	
  market!	
  
Service	
   Market	
  scale	
  (MUSD)	
   Business	
  model	
  
3D	
  Tools	
   1	
  x	
   B2B	
  
Virtual	
  worlds	
  &	
  Spaces	
   10	
  x	
   B2B,	
  B2C	
  
Social	
  networks	
  &	
  games	
   100	
  x	
   B2C	
  
Online	
  games	
   1,000	
  x	
   B2C	
  
Pivot:	
  Clarified	
  purpose	
  
•  Mission:	
  “digital	
  third	
  place”	
  
– First	
  place:	
  your	
  home	
  
– Second	
  place:	
  your	
  workplace	
  
– Third	
  places:	
  crea/ve	
  &	
  social	
  places	
  
•  Is	
  the	
  market	
  ready?	
  
– Only	
  gaming	
  is	
  
– Path	
  of	
  least	
  resistance	
  
Which	
  game?	
  
•  3D	
  has	
  to	
  make	
  sense!	
  
•  FPS	
  
•  Racing	
  game	
  
•  Dance	
  /	
  Music	
  game	
  
V2:	
  Late	
  2008	
  
Our	
  pick:	
  FPS	
  
•  Limited	
  assets:	
  2	
  guys	
  and	
  a	
  gun	
  ^_^	
  
•  Huge	
  market	
  
– Billions!	
  
•  But…	
  most	
  difficult	
  technically	
  
– Lag	
  
– Fun	
  
How	
  to	
  build	
  an	
  FPS	
  
•  Benchmark!	
  
•  Free-­‐to-­‐play	
  FPS	
  from	
  Korea	
  successful	
  
•  Best	
  prac/ces	
  in	
  dual	
  currency	
  &	
  pricing	
  
•  Business	
  model	
  &	
  virtual	
  economy	
  were	
  
(almost)	
  no	
  brainers	
  
V3:	
  Mid-­‐2009	
  
Valida/ons	
  Summary	
  
•  Tons	
  of	
  users,	
  many	
  passionate	
  
•  No	
  compe//on	
  
•  Huge	
  FPS	
  market,	
  untapped	
  in	
  the	
  browser	
  
•  Tech	
  partners	
  impressed	
  
•  Presenta/ons	
  at	
  events	
  
V4:	
  September	
  2010	
  
Evalua/ng	
  markets	
  
•  GDP/capita	
  
•  Channels	
  
•  Usage	
  
•  IT	
  infra	
  
•  Payments	
  systems	
  
•  Cultural	
  peculiari/es	
  (FPS	
  in	
  Japan?)	
  
Results	
  
•  Game	
  portals	
  >	
  Social	
  networks	
  
•  Korea,	
  Japan,	
  Russia	
  >	
  China	
  
•  Convincing	
  social	
  gamers	
  <<	
  Aarac/ng	
  gamers	
  
Conclusions	
  
1.	
  
Inspira/on	
  is	
  everywhere	
  
2.	
  
Innova/on	
  is	
  acceleraEng	
  
3.	
  
Global	
  success	
  can	
  be	
  built	
  in	
  Asia!	
  
How	
  could	
  you…?	
  
1.	
  
…	
  leverage	
  proven	
  models?	
  
2.	
  
…	
  make	
  use	
  of	
  the	
  “Shanzhai”	
  spirit?	
  
3.	
  
…	
  and	
  create	
  your	
  own	
  success!	
  
More	
  about	
  “Innova/on	
  Arbitrage”	
  
Thanks!	
  
www.plus8star.com	
  
benjamin@plus8star.com	
  	
  
benjaminjoffe	
  
hap://twiaer.com/benjaminjoffe	
  	
  
www.linkedin.com/in/benjaminjoffe	
  	
  
www.slideshare.net/plus8star	
  	
  
+81	
  |	
  Japan	
  
+82	
  |	
  Korea	
  
+86	
  |	
  China	
  
Telecom	
  &	
  Internet	
  
+	
  Added	
  Value	
  
*	
  High	
  quality	
  

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The Myths of Innovation

  • 1. The  Myths  of  Innova/on   Benjamin  Joffe  |  CEO,  Plus  Eight  Star   Ins/tute  of  Innova/on  &  Entrepreneurship,  Singapore  Management  University  |  2010.11  
  • 4. 4  years   1  year   5  years  
  • 5.
  • 6. •  CEO,  Plus  Eight  Star  |  www.plus8star.com   – Best  prac/ces  from  Asia’s  digital  space   – Research,  Strategy  &  “Innova/on  Arbitrage”  
  • 7.
  • 8. •  Speaker    100+  talks  in  16  countries   •  Advisor   •  Investor  in  Asia-­‐based  global  companies   Angel  Investor,  Advisor,  Keynote  Speaker  
  • 9. My  Interests   •  Technology,  Sociology  and  Anthropology   •  Virtual  economies   •  Digital  third  places   •  Ar/ficial  ar/ficial  intelligence  (AAI)   •  Online  social  dynamics  
  • 10. The  Myths   1.  Entrepreneurs  have  original  ideas   2.  It’s  all  about  execuEon   3.  The  vision  is  clear  from  day  1   4.  Entrepreneurs  make  millions   5.  Innova/on  always  wins   Bonus:  the  West  does  it  beaer  
  • 12. Common  Assump/on  #1   Everything  from  USA  is  great
  • 13. Common  Assump/on  #2   Everything  from  Asia  is  strange
  • 14. Common  Assump/on  #2   Everything  from  Asia  is  strange (and  some/mes  funny)
  • 15. Western  Framing   of  Innova/on  
  • 16. Famous  Examples   •  Ceramics    (“Deleware?)   •  Prin/ng  Press      (Gutenberg?)  
  • 17. Arts,  religion,  poli/cs…   •  “Innova/on”   •  “Democracy”   •  “Roman/c  love”   •  “Chris/anity”   •  “Freedom”   •  “Crea/vity”   •  etc.  
  • 18. Thee  of  history!   •  The  Western  reframing    even  convinced  Asia!  
  • 19.
  • 20.
  • 21. Magnificent  Seven   (1960)   Seven  Samurai   (1954)  
  • 22.
  • 23. The  Matrix   (1999)   Ghost  in  the  Shell   (1989/1995)  
  • 24. Kimba  the  White  Lion   (Japan,  1965)   The  Lion  King   (US,  1994)   “Even  our  lawyers  are  not  that  good”   –  a  Disney  animator  (rumor)  
  • 25. It’s  not  always  simple  copies…  
  • 26. Ideas  go  back  and  forth!   •  Nike  (USA)  and  Asics  (Japan)   •  Feiyue  (China)  popular  in  Europe!  
  • 27. (now  served  in  Japan  too!)   California  Rolls  
  • 29.
  • 30.
  • 31. Beard  Papa’s   •  “Fresh’n  natural  cream  puffs”   •  250  stores  in  Japan,  300+  worldwide   •  1999  |  First  store  in  Osaka,  by  Yuji  Hirota   •  Stores  in  Japan,  China,  Korea,  Taiwan,   Indonesia,  Australia,  Singapore,  Malaysia,   Canada,  UK,  US,  El  Salvador,  Guam  –  Italy  and   Saudi  Arabia  coming  soon!   •  “Wired”  –  ranking  by  “Wired”  in  June  2008  
  • 32.
  • 34. BreadTalk   •  Bakery  founded  in  Singapore  in  July  2000   •  24  retail  outlets  in  Singapore   •  13  countries,  300  bakeries,  5,000  employees   •  Singapore  (24),  Indonesia  (14),  China,  Kuwait,   Oman,  Philippines,  Malaysia,  Hong  Kong,   India,  Thailand,  South  Korea,  Vietnam,  Bahrain   •  Maintains  80%  of  its  product  range  and  adapts   20%  to  the  local  palate  
  • 35.
  • 36. Strip  –  Ministry  of  Waxing  
  • 37.
  • 38.
  • 39. Strip  –  Ministry  of  Waxing   •  Body  waxing  concept  store  founded  by  The   Spa  Esprit  Group  with  HQ  in  Singapore   •  Founded  in  2002   •  27  stores  in  7  ci/es  (Singapore,  NYC,  Jakarta,   KL,  Bangkok,  Manila,  London,  Shanghai,  HK)   •  HSQ:  Hygiene,  Speed,  Quality   •  Thelma  &  Louise,  Batman  &  Robin  combos   •  2  million  bushes  and  coun/ng…  
  • 40. Summary   •  Ideas  are  everywhere!   •  Asia  contributes  too   •  Stereotypes  get  in  the  way  
  • 41. If  you  missed  the  previous  episode…  
  • 42. 3  Stages  for  Innova/on   Idea   (e.g.  Durian  +  Strudel)   Inventor   (Prototype)   Entrepreneur   (Business)  
  • 43. Digital  Evolu/on  or  “Techno-­‐Darwinism”   a)  Replica/on   b)  Muta/on   c)  Natural  Selec/on   Dodo (extinct)
  • 44. Ecosystem  Factors  for  Evolu/on:  5C’s   1.  Copy   2.  Compe//on   3.  Combina/on   4.  Constraints   5.  Context  
  • 45. The  Race  to  Success  
  • 46.
  • 49. 郑和 |  Zheng  He   Chinese  (Muslim)  Entreprenaute  (1371-­‐1435)  
  • 50.
  • 51.
  • 53. 1.      Zheng  He  Sells  His  Boat  
  • 54. 2.      Much  later…   Replace  old  boards,  mast,  sails…     Everything!  
  • 55. Zheng  He’s  “Renovated”  Ship   Replace  old  boards,  mast,  sails…     Everything!  
  • 56. 3.      Later  again…   Replace  old  boards,  mast,  sails…     Everything!   Re-­‐use  old  boards,  mast,  sails…     Everything!  
  • 57. Zheng  He’s  “Refurbished”  Ship   Replace  old  boards,  mast,  sails…     Everything!   Re-­‐use  old  boards,  mast,  sails…     Everything!  
  • 58. Ques/on   Replace  old  boards,  mast,  sails…     Everything!   Re-­‐use  old  boards,  mast,  sails…     Everything!   Which  is  Zheng  He’s  Ship?  
  • 59. …Or  Zheng  He’s  New  Ship?  
  • 61. Examples  from  Asia   #1  SNS  in  Korea   US$100M  in  2009   #2  SNS  in  China   Raised  US$500M   #1  SNS  in  Japan   US$200M  in  2009  
  • 62. Changing  riders   #2  SNS  in  China   #1  SNS  in  Japan   Yong  Hyoung   Founder   Cyworld   #1  SNS  in  Korea  
  • 63. Changing  riders   #2  SNS  in  China   #1  SNS  in  Japan   Gave  most   shares  to   keep  going   Yong  Hyoung   Founder   Cyworld   #1  SNS  in  Korea  
  • 64. Changing  riders   #2  SNS  in  China   #1  SNS  in  Japan   Wang  Xing   Founder   Xiaonei   #1  SNS  in  Korea  
  • 65. Changing  riders   #2  SNS  in  China   #1  SNS  in  Japan   Wang  Xing   Founder   Xiaonei   #1  SNS  in  Korea   Sold  for  US $2mln   in  2006  
  • 66. 2005   2007   2008   2009   Wang  Xing’s  Projects  
  • 67. Ques/ons   1.  What  did  he  do  in  2006?  (no  company  created!)   2.  What  went  wrong?   3.  How  did  he  select  his  models?   4.  What  kind  of  changes  did  he  make?   5.  Is  it  going  to  work  this  Eme?  
  • 69. Changing  riders   #2  SNS  in  China   #1  SNS  in  Japan   Batara  Eto   CTO   Mixi   #1  SNS  in  Korea  
  • 70. Changing  riders   #2  SNS  in  China   #1  SNS  in  Japan   Started  Mixi   as  an  intern!   Batara  Eto   CTO   Mixi   #1  SNS  in  Korea  
  • 71. Changing  riders   #2  SNS  in  China   #1  SNS  in  Japan   Now  invests   in  Indonesia   Batara  Eto   CTO   Mixi   #1  SNS  in  Korea  
  • 73. What  is  a  Caucus  Race?   From  “Alice  in  Wonderland”   •  Why,  said  the  Dodo,  the  best  way  to  explain  it  is  to  do  it.   •  First  it  marked  out  a  race-­‐course,  in  a  sort  of  circle,  (the   exact  shape  doesn't  maWer,  it  said,)   •  and  then  all  the  party  were  placed  along  the  course,   here  and  there.   •  There  was  no  One,  two,  three,  and  away,   •  but  they  began  running  when  they  liked,  and  lee  off   when  they  liked,  so  that  it  was  not  easy  to  know  when   the  race  was  over.   •  […]  At  last  the  Dodo  said,  EVERYBODY  has  won.     Dodo (extinct)
  • 74.
  • 75. Winner  Bias   They  talk  but  don’t  race  
  • 76. Winner  Bias   We  don’t  keep  track  of  how  many  start  
  • 77. DNA  Bias   “You  don’t  change  horses  mid-­‐race”   He  changed  his  ride!  
  • 78. DNA  Bias   “You  don’t  change  horses  mid-­‐race”   (and  started  mid-­‐race!)  
  • 79. DNA  Bias   “You  don’t  change  horses  mid-­‐race”   (This  one  has  no  rider)  
  • 80. DNA  Bias   “You  don’t  change  horses  mid-­‐race”   Nobody  knows  the  track’s  shape  
  • 82. Changing  diet   Ads  CPA  Virtual  goods  Ini/al  business  model?   #1  Mobile  SNS  in  Japan   US$1  billion   in  2010!  
  • 83. Changing  playorm  +  business  model!   #2  Mobile  SNS  in  Japan   US$400M  in  2009  
  • 84. S/cking  to  it   Tencent   #1  SNS  in  China   US$1.8  bln  in  2009   90%  From  Virtual  Goods   (40%  Net  Margin)   Market  cap   US$43  bln   (more  than  eBay)  
  • 85. S/cking  to  it   IM  was  not  making  money  and  our   compe/tors  moved  to  other   ventures.  I  did  not  have  other  ideas   so  I  stuck  to  it.   Pony  Ma   Founder  &  CEO   Tencent  (QQ)   Tencent   #1  SNS  in  China   US$1.8  bln  in  2009   90%  From  Virtual  Goods   (40%  Net  Margin)   Market  cap   US$43  bln   (more  than  eBay)  
  • 86. Alibaba  |  China’s  #1  e-­‐Commerce  Playorm   •  1999  Alibaba  by  Jack  Ma  +  17  others   – Mission:  “To  make  doing  business  easy”   •  2001  Savio  Kwan  hired  as  COO   – 17  years  GE  Medical  Systems   – Target:  “Sustainable  long-­‐term  cash  flow”   •  2010  More  GE  than  GE?   – “The  GE  spirit  is  alive  and  well  at  Alibaba”        David  Wei,  CEO  of  Alibaba.com  
  • 88. The  Myths  of  Innova/on   1.  How  many  talked  but  did  not  start?   2.  How  many  started?   3.  Change  in  product/service   4.  Change  in  business  model   5.  Change  in  market  condi/ons   6.  Change  in  ownership!  
  • 90.
  • 91. Quiz:  Who  Created  the  First  Farm  Game?   •  Game    MAU    Dev.    Country   •  FarmVille  61.6M  Zynga  USA   •  Farm  Town  18.6M  Slashkey  USA   •  Country  Story      8.1M  Playfish  UK   •  Barn  Buddy      6.8M  TheBroth  USA   •  Happy  Farm        2.5M  5  Minutes  China   •  Happy  Harvest        .6M  Elex    China   Source:  Appdata  and  Facebook,  2009.10.26  
  • 92. Answer:  “It’s  Complicated”   1.  Five  Minutes  (China)   2.  Slashkey  (US)   3.  Zynga  (US)   4.  Playfish  (UK),  Elex  (China),  etc.  
  • 93. The  Mother  of  all  Farming  Games?   or  “where  is  the  innovaBon?”   •  Harvest  Moon  (1996)   –  On  Super  NES,  by  Victor  Interac/ve   –  Inspired  Happy  Farm   •  Sim  Farm  (1993)   –  On  PC,  by  Maxis   •  Where  is  the  innova/on?   •  Not  in  the  game  concept,  but  in  viral   &  social  mechanics  
  • 94. The  Mother  of  all  Farming  Games?   or  “where  is  the  innovaBon?”   •  Harvest  Moon  (1996)   –  On  Super  NES,  by  Victor  Interac/ve   –  Inspired  Happy  Farm   •  Sim  Farm  (1993)   –  On  PC,  by  Maxis   •  Where  is  the  innova/on?   •  Not  in  the  game  concept,  but  in  viral   &  social  mechanics  
  • 95. The  Mother  of  all  Farming  Games?   or  “where  is  the  innovaBon?”   •  Harvest  Moon  (1996)   –  On  Super  NES,  by  Victor  Interac/ve   –  Inspired  Happy  Farm   •  Sim  Farm  (1993)   –  On  PC,  by  Maxis   •  Where  is  the  innova/on?   –  Not  in  the  game  concept,  but  in   viral  &  social  mechanics  
  • 96. Quotes  from  Elex   •  High  producEvity     –  “Anyone  is  able  to  develop  social  games  at  Playfish   level”   •  12  languages  versions   –  “We  can  localize  our  game  in  different  language   versions  in  1  day”  
  • 97. I’m  loving  it!   Conclusion   •  Aggressive  teams  can  do  it!   •  “Ramen  Profitability”  reachable   •  “Fast  followers”  can  trump  innovators  
  • 98. Shanzhai  Innova/on:  Mass  customiza/on  
  • 100. PHOTO:  MOBILE  PHONE,  BEIJING,  APRIL  2010   ©  Benjamin  Joffe  /  Plus  Eight  Star  Ltd.  
  • 101. PHOTO:  MOBILE  PHONE,  BEIJING,  APRIL  2010   ©  Benjamin  Joffe  /  Plus  Eight  Star  Ltd.   Hardware  InnovaEon:  “Shanzhai”  (山寨)  
  • 102. PHOTO:  MOBILE  PHONE,  BEIJING,  APRIL  2010   ©  Benjamin  Joffe  /  Plus  Eight  Star  Ltd.  
  • 104. Hardware  commodi/za/on   •  Change  your  iPod  into  a  phone!  
  • 105. “Shanzhai”  Spirit?   •  Cheap   •  Fun   •  Flashy   •  Fast  
  • 107. UberStrike  |  World’s  First  Social  FPS!   www.facebook.com/paradisepaintball                                www.cmune.com  
  • 108. The  straight  story   •  FPS  make  billions   •  Nobody  has  made  an  FPS  on  Facebook   •  “Let’s  make  one  and  make  billions!”  
  • 109. Startups  are  not  straight  stories   •  Our  star/ng  point  in  2008  was…   “Online  3D  collaboraEon  made  simple”  
  • 110. Go  that  way…  Really  Fast  
  • 111. Cmune’s  Evolu/on   1.  Powerpoint  stage   2.  Technology  selec/on   3.  From  ideas  to  prototypes   4.  Valida/ng  concepts   5.  Finding  the  business   6.  Building  the  service   7.  Evalua/ng  markets  
  • 112. Powerpoint  stage   •  Showing  around  to  people  and  friends   •  Get  feedback   •  Get  started!  
  • 113. Technology  Selec/on   •  Our  CTO  wrote  the  reference  book  on  Virtools   •  Evalua/on  of  tech  features  &  licensing   – Browser-­‐based?   – Per-­‐desk?   – B2B  or  B2C  focused?   – Cool  team?   •  Eventually  pick  of  the  young  “Unity3D”  tech  
  • 115. Prototyping   •  Social  network  visualizer   •  Virtual  space  (TED  scene!)   •  Web-­‐based  apartment   •  And…  a  small  FPS  game  
  • 116. Showing  around:  Business   •  Adver/sing  agencies   –  “We  could  use  that  cool  3D  thing.”   –  Upside:  people  are  interested,  but  it’s  a  gimmick   –  Downside:  reference  price  =  Flash   •  Virtual  world  companies   –  “Let’s  use  your  tech  to  build  a  prototype.”   –  Upside:  validates  tech,  finances  team   –  Downside:  slows  down  and  distracts   •  Investors  &  Experts   –  “I  don’t  see  your  business.”  “And  the  tech,  is  it  Flash?”   –  Upside:  show  the  need  explain  beaer  &  find  market.  Puts  on  radar.   –  Downside:  no  money,  /me  consuming  if  too  oeen  
  • 117. Showing  around:  Users   •  FPS  put  on  Apple.com  as  a  widget…   •  #1  worldwide  in  1  week!   •  Do  we  have  a  winner?  
  • 118. Pick  your  market!   Service   Market  scale  (MUSD)   Business  model   3D  Tools   1  x   B2B   Virtual  worlds  &  Spaces   10  x   B2B,  B2C   Social  networks  &  games   100  x   B2C   Online  games   1,000  x   B2C  
  • 119. Pivot:  Clarified  purpose   •  Mission:  “digital  third  place”   – First  place:  your  home   – Second  place:  your  workplace   – Third  places:  crea/ve  &  social  places   •  Is  the  market  ready?   – Only  gaming  is   – Path  of  least  resistance  
  • 120. Which  game?   •  3D  has  to  make  sense!   •  FPS   •  Racing  game   •  Dance  /  Music  game  
  • 122. Our  pick:  FPS   •  Limited  assets:  2  guys  and  a  gun  ^_^   •  Huge  market   – Billions!   •  But…  most  difficult  technically   – Lag   – Fun  
  • 123. How  to  build  an  FPS   •  Benchmark!   •  Free-­‐to-­‐play  FPS  from  Korea  successful   •  Best  prac/ces  in  dual  currency  &  pricing   •  Business  model  &  virtual  economy  were   (almost)  no  brainers  
  • 125. Valida/ons  Summary   •  Tons  of  users,  many  passionate   •  No  compe//on   •  Huge  FPS  market,  untapped  in  the  browser   •  Tech  partners  impressed   •  Presenta/ons  at  events  
  • 127. Evalua/ng  markets   •  GDP/capita   •  Channels   •  Usage   •  IT  infra   •  Payments  systems   •  Cultural  peculiari/es  (FPS  in  Japan?)  
  • 128. Results   •  Game  portals  >  Social  networks   •  Korea,  Japan,  Russia  >  China   •  Convincing  social  gamers  <<  Aarac/ng  gamers  
  • 130. 1.   Inspira/on  is  everywhere  
  • 131. 2.   Innova/on  is  acceleraEng  
  • 132. 3.   Global  success  can  be  built  in  Asia!  
  • 134. 1.   …  leverage  proven  models?  
  • 135. 2.   …  make  use  of  the  “Shanzhai”  spirit?  
  • 136. 3.   …  and  create  your  own  success!  
  • 137. More  about  “Innova/on  Arbitrage”   Thanks!   www.plus8star.com   benjamin@plus8star.com     benjaminjoffe   hap://twiaer.com/benjaminjoffe     www.linkedin.com/in/benjaminjoffe     www.slideshare.net/plus8star     +81  |  Japan   +82  |  Korea   +86  |  China   Telecom  &  Internet   +  Added  Value   *  High  quality