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Humans, Robots
     and the Digital Panopticon




Benjamin Joffe | Plus Eight Star | PICNIC, Amsterdam, 2009.09
Benjamin Joffe
 ベンジャミン
   벤자민
   本杰明
4 years

          1 year
                   4 years
www.plus8star.com
“Innovation Arbitrage”
  China | Japan | Korea
Social Networks
 Virtual Worlds
 Online Games
 Communities
       Etc.
mobilemondaybeijing
     the mobile professionals community
Social 3D Apps   Team
Why is Asia interesting?
General assumption #1

Everything from USA is   great
General assumption #2

Everything from Asia is    weird
          (and sometimes funny)
IT Infrastructure
           100%

                                                  Avg. 7 Mbps
           80%

                                                                Avg. 15 Mbps
           60%
3G users




           40%              C
                            hi
                            n
           20%              a Avg. 4 Mbps


                                                                www.plus8star.com
            0%
                  0%         20%            40%          60%                   80%
                       Internet connections measured above 5Mbps
                                  (Source: Akamai, 4Q08)
Internet               Mobile
1.3 billion            3.3 billion




         Asia > Europe + USA
                             Source: Morgan Stanley, 2007
Digital Population



   Country         USA      China     Japan    Korea
Internet users   225 mln   340 mln   100 mln   35 mln
 Mobile users    260 mln   650 mln   100 mln   45 mln



 Internet                  Total       X2
  Mobile                               X3
Asia can help predict
 part of the future
Agenda


1.   Two Curious Cases
2.   Humans & Robots
3.   The Digital Panopticon
4.   What Next?
Two Curious Cases
The curious case
of Andrew Chen
Andrew Chen
Revenue: The Internet Wants to Be
  Free, but You Need to Get Paid

      Andrew Chen presentation
 Follow
hi! Saw you added me- thanks! What are you
working on these days? Would love to hear it,
     email me Andrew_Chen@gmail.com
Automatic Reply!


hi! Saw you added me- thanks! What are you
working on these days? Would love to hear it,
     email me Andrew_Chen@gmail.com
The curious case
of Thomas Crampton
http://www.thomascrampton.com/
Direct message from Thomas Crampton
When are you coming down to HK? Be great
        to do another interview!
Direct message from Me:
Hehe sounds like a Twitter-bot ;-)
    Hope to see you soon~
@benjaminjoffe Just accused me of being a
  Twitter bot! Didn't realize I was that
          predictable/boring.

      6:57 PM Mar 15th from twhirl
Wondering whether I was mentioned by the
 "real" @benjaminjoffe or his tweet bot.

 3:39 PM Mar 16th from twhirl in reply to
             benjaminjoffe
Humans & Robots
“On the Internet, nobody knows
         you’re a dog.”




                      The New Yorker, 1993
Poker
“On the Internet, nobody knows
         you’re a bot.”




                        Wired, 2005
“Glider is a tool that plays your
  World of Warcraft character
 for you, the way you want it.”
Games Only?
Single   Multiple   Use of   Shared
account   accounts    Bots    account
Shared account
  Use of Bots




Whose persona?
Global Voices
“My Twitter friend for 2 years…
…was a Robot!”
Twitter AI workshop in Tokyo
Twitter human bot

Twitter: donsuke and ha_ma
HOW?
How?

1.   Picture & name
2.   Timely responses
3.   Connectors (“BTW”, “indeed”, “!!”)
4.   Language twists (“, you see?”)
5.   Random words in structured phrases
6.   (Intentional spelling mistakes)
Is it robots mimicking humans...?
…or humans being robotic?
Daily Conversations
• Small-talk (“Phatic” / “noise”)   a%

• Repeat of daily news              b%

• Repeat of previous stories        c%

• Original new ideas                d%
Call Center =
Human Interface to an AI?
Could we pass a Turing Test?
Idea #1
Identities are becoming
multiple and fragmented
Idea #2
Human & Robot Hybrids
The Digital Panopticon
BRAND
Panopticon
(Prison Concept, 1785)
Creates a sentiment of an
 “invisible omniscience”
Digital Panopticon
          YOU
Dark Age of Transparency
“Overreaction Man”
In Korea
Broadcasting Jockey goes to bed
True Names
(Vernor Vinge 1981)
Korea
Minerva: Economist Blogger arrested
China
“Human Flesh Search”
      (人肉搜索)
In China: “Human Flesh Search”
                       (人肉搜索)


• Cruelty to animals

• Insensitivity to Sichuan Earthquake victims

• Judging a marital affair

• Corruption case

• Reckless driving
Invisible Killer
    (无形杀)
   August 2009




Who killed Yin Lan?
“On the Internet, everybody
   knows you’re a dog.”
“123people.com is a free real-time
people search tool that looks into
 nearly every corner of the web.”
Public Place?
Google Street View
Google Street View in Japan

• 2009.02 - Japan: Municipal opposition to Street View
•   2009.02 - Japan: Tokyo gov't invites Google to discuss Street View
•   2008.12 - Japan: Fukuoka Bar Association requests halt to Street View
•   2008.11 - Japan: Suginami Ward proposes removal of Street View images
•   2008.11 - Japan: Street View and the Burakumin
•   2008.10 - Machida city council requests regulation of Street View
•   2008.10 - Japan: Street View and Public Space
•   2008.10 - Japan: Google, the anti-social corporation
•   2008.09 - Japan: The true revolution of Google Street View
•   2008.09 - Japan: Street View's Missing Streets
•   2008.08 - Japan: Debate over Google Street View continues
• 2008.08 - Japan: Letter to Google about Street View
Privacy = Momentary Anomaly?
What is your country’s definition
       of a Public Place?
Idea #1
      Online reputation
is the currency of the decade
Idea #2
“Privacy” is being constantly redefined
Idea #3
Be part of the process
(since you’re involved anyway)
What’s Next?
Hope #1
   Multiple identities
will support free speech
    (not only real-name)
Hope #2
Transparency can bring Empathy
     (we’re all humans, after all)
Contacts

www.plus8star.com

benjamin@plus8star.com
                                       +81 | Japan
benjamin0123                           +82 | Korea

http://twitter.com/plus8star           +86 | China

                                    Telecom & Internet
www.linkedin.com/in/benjaminjoffe
                                      + Added Value

www.slideshare.net/plus8star          * High quality

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Humans, Robots and The Digital Panopticon