Efqm 4a raluca maria angelescu


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Efqm 4a raluca maria angelescu

  1. 1. 4a Partners and suppliers are managed for sustainable benefit<br />1/15/2011<br />1<br />Raluca Angelescu, IB, HR Management<br />
  2. 2. Outline<br /><ul><li>Introduction to topic 4
  3. 3. Introduction to subcriteria 4a
  4. 4. Types of partners and suppliers
  5. 5. How to fiind the right partners and suppliers
  6. 6. Relevance for HRM
  7. 7. Linkages
  8. 8. International relevance
  9. 9. RADAR</li></ul>1/15/2011<br />2<br />Raluca Angelescu, IB, HR Management<br />
  10. 10. 4. Parnerships and ressources<br />Excellent organisations plan and manage external partnerships, suppliers and internal resources in order to support strategy and policies and the effective operation of processes. They ensure that they effectively manage their environmental and societal impact.<br />4a. Partnerships and suppliers<br />4b. Finances<br />4c. Buildings, equipment, materials nad natural ressources<br />4d. Technology<br />4e. Information and knowledge<br />1/15/2011<br />3<br />Raluca Angelescu, IB, HR Management<br />
  11. 11. Partners and suppliers<br />“a working relationship between 2 or more parties creating added value for the customer”<br /> stakeholders<br />1/15/2011<br />4<br />Raluca Angelescu, IB, HR Management<br />
  12. 12. Types of partnerships<br />Key suppliers<br />Educational bodies<br />Companies which provide certain services for our company ( like consulting, trainings for the employees, financing etc)<br />Non-Governmental Organisations<br />Strategic (international) alliences<br />Ventures<br />1/15/2011<br />5<br />Raluca Angelescu, IB, HR Management<br />
  13. 13. How to fiind the right partners and suppliers?<br />Adress the companies needs<br />Allined to the organisation`s strategy<br />Indentify the companies needs and set priorities<br />Adopt appropiate policies and processes<br />Be opened-minded, offer respect, get information <br />Seek partners who enhance the capabilities and ability to generate stakeholder value<br />1/15/2011<br />6<br />Raluca Angelescu, IB, HR Management<br />
  14. 14. Relevance for HRM<br />Strategy-fundamental in planning human ressources<br />Benefit from new flow of information<br />Leaders and employees are those in contact with partners and supplierstherefore should be trained and informed about the partners, mutual goals and results<br />1/15/2011<br />7<br />Raluca Angelescu, IB, HR Management<br />
  15. 15. Linkages to other criteria<br />Leaders (1c, 1a)<br /><ul><li>engage with partners and suppliers
  16. 16. develop approches
  17. 17. anticipate and responde to needs</li></ul>Strategy (2)<br />partners allined to strategy<br />1/15/2011<br />Raluca Angelescu, IB, HR Management<br />8<br />
  18. 18. Linkages to other criteria<br />Criteria 4e ( Information and knowledge are managed to support effective decision making)<br />provide suppliers and partners with relevant and up-to-date information<br /><ul><li>get new information from them</li></ul>Criteria 5e (Processes)<br />Procesess are designed and managed to optimise stakeholder value<br />1/15/2011<br />Raluca Angelescu, IB, HR Management<br />9<br />
  19. 19. Customer results(6)<br /> partners and company work together to create value for the customer<br />1/15/2011<br />Raluca Angelescu, IB, HR Management<br />10<br />
  20. 20. International relevance<br />Flexibility<br />Regard cultural norms<br />Effectiveness<br />Positive reputation<br />Develop intercultural competence<br />1/15/2011<br />Raluca Angelescu, IB, HR Management<br />11<br />
  21. 21. RADAR<br />1/15/2011<br />Raluca Angelescu, IB, HR Management<br />12<br />
  22. 22. Results<br />Build a sustainable relationship<br />Value enhancement<br />Delivery of enhanced value<br />Mutual benefit- expertise, resources and knowledge<br />Achieve shared goals<br />Organisational growth<br />Reputation<br />1/15/2011<br />Raluca Angelescu, IB, HR Management<br />13<br />
  23. 23. Approches and deployment<br />Identity companies needs, goals, get information and a clear view<br />Establish extensive networks to enable the company to identify potential partnership opportunities<br />Organise meetings, presentations, get and offer information, present your company<br />Observe your potential partners<br />1/15/2011<br />Raluca Angelescu, IB, HR Management<br />14<br />
  24. 24. Assesment and refinment<br />Get feedback from your partners and customers<br />Also offer feedback<br />Regular meetings with partners to discuss problem or strategy deployment<br />1/15/2011<br />Raluca Angelescu, IB, HR Management<br />15<br />
  25. 25. Sources<br />http://sites.google.com/site/myfirststepwithefqmmodel2010/home/4-partnerships-resources<br />http://www.slideshare.net/pludoni/<br />http://www.business-wissen.de<br />http://www.efqm.org/en/Home/aboutEFQM/TheEFQMExcellenceModel/RADAR/tabid/171/Default.aspx<br />http://en.wikipedia.org/wiki/Stakeholder_%28corporate%29<br />1/15/2011<br />Raluca Angelescu, IB, HR Management<br />16<br />