“ In a classic adventure of Star Trek, Dr. McCoy (the ship's Medical Officer) must restore Mr. Spock's brain to his body. McCoy, not having the knowledge to accomplish this task uses an alien learning device to impart the knowledge into his brain”
Knowledge conversion: tacit & explicit- the bread maker example individual +group + org creation of the new product enriched MEGAT and the team's TK base tacit individual +individual MEGAT training with the hotel’s baker group + organisation standardization of this K into a manual and embodying it in the product Individual + group sharing the TK with product development team tacit tacit tacit explicit explicit explicit explicit
conversion of knowledge + tech learning, training and mentoring I E to T conversion process facilitating tools and techniques T to T S e-meetings, chat, video conferencing T to E E sharing mental models, analyzing own understanding E to E C text searching, document categorization, capturing, collecting, sorting editing etc.
knowledge management technologies….there is more EXTRANETS KACA Knowledge Management DATA WAREHOUSE WEB CONFERENFING DOCUMENT MANAGEMENT WORK FLOW DECSION S.SYSTEM GROUPWARE KNOWLEDGE REFINEMENT INTRANETS