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Mall Security_PLN9

Mall Security_PLN9

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  • To prevent these threats from becoming reality, physical security controls should be implemented.

pln9 presentation mall pln9 presentation mall Presentation Transcript

  • YOUR LIFE PARTNER FOR SECURTY SOLUTIONS © COPYRIGHT PLN9 SECURITY SERVICES PVT. LTD. ALL RIGHTS RESERVED
    • At PLN9 Security we provide a comprehensive spectrum of Manned Security Services and Security Solutions. From one man guarding, to a multi-manned security team.
    • PLN9 Security strives to exceed our client's expectations. The Service that we provide is based on continuous assessment and improvement.
    • 24 x 7, 365 days of the year – we stand committed to give our customer’s a good night’s sleep
    • PLN Security constitutes of a highly motivated team of security professionals and well trained guards.
    • With the global attention being drawn to this industry, PLN9 has included a very comprehensive services package that covers all client’s needs in the field of physical security.
    • OUR VISION
    • To be recognized as the most preferred security provider to the domestic and international clients , by winning their satisfaction.
    •  
    • OUR MISSION
    • The PLN9 team is committed to deliver a consistent level of product and service which is reliable, safe, innovative & customer driven. Our protection solution portfolio will enable our discerning clients to control and eradicate risk in their business environment. Our security personnel are best taken care , so that our clients are well served and satisfied.
    • Your core values lie at the very centre of who you are. Everyone has a unique set of core values and they act as an inner compass. “It's not hard to make decisions when you know what your values are.” Roy Disney
    • We show Concern for our People as we encourage, support and develop them. We work together, seeking ideas and sharing solutions. We respect others and treat them with decency at all times.
    • We focus on achieving Business Excellence in all spheres of our work.
    • We are Customer oriented and are committed to the success of our clients. We provide the highest level of value to our clients through outstanding, responsive, and efficient delivery of service.
    • Integrity runs through our character, our principles and our commitments so that we can earn trust and respect from others.
    • Transparency makes our actions understandable and supports goal oriented behavior in the company.
    • We exhibit Courage and Discipline and are ready to face up to any challenge and do what is right. We will maintain the highest standard of discipline so that others can rely on us.
    • Physical security describes both measures that prevent or deter attackers from accessing a facility, resource, or information stored on physical media and guidance on how to design structures to resist various hostile acts. It can be as simple as a locked door or as elaborate as multiple layers of Security Guards placement.
    • Physical Security is the measures used to provide physical protection of resources against deliberate and accidental threats.
    • To understand physical security, we first need to understand physical threats. There are three types of physical threats:
    • External physical threats: Flooding, lightning, earthquake, wind, tornado, hurricane, ice, fire, chemical
    • Internal physical threats:
    • Fire, environmental failure, liquid leakage, electrical interruption
    • Human physical threats:
    • Theft, vandalism, sabotage, espionage,terrorism
    • To prevent these threats from becoming reality, physical security controls should be implemented.
    • Nearly 45000 persons killed in terrorist attacks and anti-terrorist operations between 1990 and 2009.
    • Spread of Al Qaeda & LeT in India – Bangalore & Mumbai attacks.
    • Current political crisis in Pakistan raises a scary scenario – volatile security situation coupled with the recent attacks.
    • 9/11 and 26/11.
  •  
    • PLN9 is not just into Man Guarding , but a single desk for total security solutions.
    • There are scores of security companies providing similar services across the length and breadth of the country but we are different as our focus is on stringent selection process and quality training. Our team of professionals is able to customize the guarding duties to refine them to the specific needs of the customer.
    • We are 100% statutory compliant company , not restricting our pay scales to minimum wages.
    • We follow strict norms of recruitment to ensure the laid down educational, physical and medical standards for each employee. This is followed by a verification procedure to obtain comprehensive background check and verify the antecedents of each individual.
      • Quick Response Team vehicles.
      • We are a security group to be non-unionized , which means Our Guards would never go on a ‘strike’. The customer’s business comes first.
      • We not only provide high quality training to our employees, but also carry out on site training of our guards and supervisors to ensure that they develop a moral bonding with your organization.
      • 24 x 7, 365 days of the year – we stand committed to give our customer’s a good night’s sleep.
  • Managing Director Shobha Shandilya
    • Advisory Team Member
    • Col ASP Vinod a senior professional with over 15 years experience and competence in Security , Administration and HR. Worked in the capacity of Senior General Manager (Operations) , Chief Security Officer of all 39 highly sensitive Ordnance Factories and Vice President HR.
    • Alok Shandilya has a vast industry experience of 25 years . He has headed different departments at National level during his tenure with Modi Group. His experience in Corporate and Government department adds a value to our company and our core team.
  • Lt Col (Retd) Gurbrinder Singh has a vast 23 years experience in the Indian Army , having done both Operational, Instructional and Administrative tenures. He was d irectly responsible for maintenance and security of unit area, to include equipment, personnel and immovable assets . He was the first Chief Security Officer , Hotel RADISSON MBD, Noida. Has worked in the capacity of General Manager – Admin & Security (Pan India), DLF Hotel Holdings Ltd. He has a wide exposure of Conducting audits of security and facility and Standardization of security processes and procedures . Brig Alind Dayal was commissioned in the Indian Army, Corps of Signals on 27 June 1965. During the course of his approximately 31 years of service in the Army he held various command and staff appointments with distinction. In July 2000 he joined Group 4 Securicor (G4S), a multinational security company where he served for 8 years as a profit centre head as well as Senior Vice President (Operations). He had also worked with TerraForce Security Company (a member of the DLF family) in the capacity of Senior Vice President – Operations in that organization.
  • MALL SECURITY
  • MALL DEFINATION PLACE FOR PEOPLE TO SPEND TIME FOR GOOD SHOPPING. RESTAURANTS. PARTIES. EVENTS – LIKE CORPORATE EVENT , ETC. BUSINESS MEETINGS. A DRAWING ROOM AWAY FROM HOME. PROVIDE GOOD ENVIRONMENT FOR SHOPPING. GLAMOUR ‘ A MALL IS A PLACE WHERE THE MALL STAFF TRY AND MAKE THE CUSTOMER VERY COMFORTABLE AND PROVIDE ALL FACILITIES POSSIBLE’. ‘ VERY IMPORTANT FOR THE REPUTATION OF THE MALL TO HAVE A CLEAN AND HIGH STANDARD OF SERVICES’.
  • LIFE SAFETY OF THE INDIVIDUALS INSIDE THE MALL PROTECT THE PROPERTY OF THE MALL MAINTAIN AND OPERATE THE SAFETY APPLIANCES OF THE MALL DENY ACCESS TO UNDESIRABLE INDIVIDUALS PROVIDE ASSISTANCE TO GUESTS / EMPLOYEES, WHERE NECESSARY MAINTAIN A WATCH OVER SUSPICIOUS ACTIVITIES TIMELY REPORTING PARKING AREA – ENSURE VEHICLE SEARCH, KEEP A STRICT WATCH CHECKING OF EMPLOYEES WHEN LEAVING ‘ REMEMBER THE SECURITY IS THE FIRST AND THE LAST POINT OF CONTACT FOR THE GUEST- CREATES A LASTING IMPRESSION OF THE MALL AND THE SECURITY AGENCY’ MALL SECURITY
  • VULNERABLE AREAS
    • PERIPHERY
    • VALET DESK
    • LOBBY
    • RESTAURANTS
    • PARKING AREAS
    • PORCH
    • SHAFTS
    • ELEVATORS
    • FLOORS
    • SHOPS
    • GAS BANK
    • GARBAGE AREA
    • BANQUETS
    • BASEMENTS
    • KITCHEN
    • STORES
    • LOCKERS
    • MATERIAL RECEIVING AREA
    • PROPRIETARY (OF THE MALL)‏
    • 2. SECURITY AGENCY
    • ‘ PROPER CO-ORDINATION BETWEEN THE TWO VERY NECESSARY’
    • FUNCTIONS OF PROPRIETARY SECURITY
    • TO CARRY OUT INTERNAL PATROLLING.
    • TO INTERACT WITH GUESTS AND RESOLVING ISSUES.
    • TO CARRY OUT CRISIS MANAGEMENT
    • TO SUPERVISE THE FUCTIONING OF THE SECURITY AGENCY STAFF.
    TYPES OF SECURITY IN A MALL
    • RISKS / THREATS
    • LIFE
      • SUICIDE / MURDER / RAPE / DEATH / KIDNAP
      • ACCIDENTS
    • PROPERTY
      • BOMB THREAT
      • FIRE
      • THEFT (PUBLIC AREA, BACK AREA) ‏
    • UNION ACTIVITIES
  • SECURITY CONCERNS THEFT DRUNKEN GUEST UNWANTED VISITOR INJURY TO GUEST BOMB THREAT SINGLE LADY SHOPPERS DEATH / SUICIDE / MURDER / RAPE PARKING AREA RELATED SITUATIONS
    • EDUCATED AND INTELLIGENT
    • GOOD COMMUNICATION SKILLS
    • PLEASING AND CHEERFUL PERSONALITY
    • PHYSICALLY FIT
    • MENTALLY ALERT
    • EYE FOR DETAILS
    • FIRM AND DETERMINED
    • HELPFUL ATTITUDE
    • ALERT
    CHARACTERISTICS OF A GOOD SECURITY GUARD IN A MALL
    • City Centre , Gurgaon
    • Grand Mall, Gurgaon
    • Mega Mall, Gurgaon
    • City Centre, Shalimar Bagh
    • Galleria , Mayur Vihar
    • DLF Centre Point , Faridabad
    • City Centre , Chandigarh
    • DLF Place , Saket
    • Promenade, Vasant Vihar
    • Emporio , Vasant Vihar
    EXPERIENCE OF PLN9 OPERATIONS TEAM
    • Basic Course
    • Refresher Courses
    • Supervisors Course
    • On the Job Training
    • Specialized Courses – Computer , Monitoring etc
    • Capsule for Controllers
    • Armed Guards Training
    • English Speaking Course
    • Junior Supervisory Cadre
    • Physical Security
    • Hotel Security
    • Personality Development
    • Stress Management for Guards.
    • Emergency Evacuation
  •