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ITIL Expert Certification Program
ITIL Expert Certification Program
ITIL Expert Certification Program
ITIL Expert Certification Program
ITIL Expert Certification Program
ITIL Expert Certification Program
ITIL Expert Certification Program
ITIL Expert Certification Program
ITIL Expert Certification Program
ITIL Expert Certification Program
ITIL Expert Certification Program
ITIL Expert Certification Program
ITIL Expert Certification Program
ITIL Expert Certification Program
ITIL Expert Certification Program
ITIL Expert Certification Program
ITIL Expert Certification Program
ITIL Expert Certification Program
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ITIL Expert Certification Program

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This gives an overview of various ways to achieve ITIL Expert certification.

This gives an overview of various ways to achieve ITIL Expert certification.

Published in: Technology, Education
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  • Splash screen
  • Combines the ITIL v3 Intermediates certifications into one integrated package Offers the most-efficient and accelerated path to the ITIL Expert Level through a mix of self-paced online learning and instructor-led classroom sessions.
  • The ITpreneurs Expert Program provides tracks for those who are ambitious to grow into managerial or implementation oriented positions, and for professionals who would like to widen and deepen their knowledge
  • Please note: the structure can be customized as per the needs of the program participants
  • Please note: the structure can be customized as per the needs of the program participants.
  • The learning paths represent how the course is structured depending on the convenience and availability of participants. Flexible learning paths other than the standard ones above can be created for participants. Individual learning blocks can beconfigured in variousways (otherthanpre-definedoption) tomeettherequirements of theparticipant. ‘Virtual’ Classrooms can beconductedthat are delivered online in real-time whentravelisnotanoptionfortheparticipant, makingtheExpertProgram more cost-effective.
  • Transcript

    • 1. Advancement. Accelerated. ©2012 Plexent – All rights reserved.
    • 2. What is the ITIL Expert Program?The Plexent ITIL Expert Program is an innovative training curriculum that combines all of the ITIL v3 Intermediates certifications into one integrated package, and allows IT professionals to quickly advance from the Foundation level to the most sought-after qualification in the IT domain – ITIL v3 Expert. ITIL v3 Foundation certified ITIL v3 Expert IT professional ©2012 Plexent – All rights reserved.
    • 3. An efficient & accelerated pathLifecycle Intermediate course(SS + SD + ST + SO + CSI + MALC) Combines the ITIL v3 OR Intermediates certificationsCapability Intermediate courses into one integrated package(RCV + OSA + PPO + SOA + MALC)Uses a combination of self-paced onlinelearning and instructor-led classroom sessions ©2012 Plexent – All rights reserved.
    • 4. A blended program Basic building block of the Expert Program Online Online Classroom self-study Exam prep Learner-centric: Some material is best learned by self-reading for better retention, while other material is best learned in a classroom that equips participants to build their skills for immediate application in the workplace Flexibility: More power in the hands of user to do the online self-study at a suitable time and pace. Reduction in classroom time: Classroom time reduced by 50% = reduction in out-of-office training costs and lost employee hours ©2012 Plexent – All rights reserved.4
    • 5. Why become an ITILITpreneurs’ survey of more than 160 ITIL Expert?Experts reveals the Expert level as one ofthe most desired qualifications in the ITdomain that helped them achieve thefollowing top three career and performanceimprovements 1 2 3 On-the-job Performance Career Development Building skills to better perform the job and be more Improved Career advancement productive credibility inside and outside the organization Feel more valued among peers and management ©2012 Plexent – All rights reserved.
    • 6. Two distinct tracks to certification ITIL v3 Expert ITIL v3 Managing Across the Lifecycle (5 credits) Service Service Service Service Continual Service RCV OSA SOA PPOStrategy Design Transition Operation Improvement 4 4 4 4 3 3 3 3 3 ITIL v3 Lifecycle Modules ITIL v3 Capability Modules 10 days classroom / 50 hours online self- 12 days classroom + 50 hours online self-study study (21 credits) (20 credits) ITIL v3 Foundation (2 credits) ©2012 Plexent – All rights reserved.
    • 7. Lifecycle Vs. Capability TrackITIL Expert Program ITIL Expert Program– Lifecycle Track – Capability Track The Capability Track is for theThe Lifecycle Track is for the professional looking to gain intense,professional who seeks a leadership specialized, process-level knowledgerole requiring a broad management in one or more processes, with afocus of ITIL practice areas across focus on day-to-day execution of ITILteams. practices. IT Manager Process Owner Process Manager Operational StaffITSM Implementer ITIL Consultants Process Consultant IT Practitioners ©2012 Plexent – All rights reserved.
    • 8. Benefits of the ITIL Expert Program Accelerated path to certification Optimized course design for learning that lasts Experiential learning through intensive team experience ©2012 Plexent – All rights reserved.
    • 9. Optimized course design for learning that lastsA blended program combining three different learningcomponentsOnline self-studyClassroom learning Builds strong conceptual knowledgeDigital reference material Translate concepts into practical skills through application-oriented exercises and group-work Reinforce the presented concepts ©2012 Plexent – All rights reserved.
    • 10. Accelerated By combining ITIL v3 Intermediates into an path to integrated blended package, the program certification allows you to achieve the ITIL Expert Level in ½ the time it would take in a traditional classroom setting.Traditional path to ITIL Expert 25 days ITIL Expert Program 12 days ITIL v3 Expert ©2012 Plexent – All rights reserved.
    • 11. Accelerated pathThe reduced classroom time offers toadditional benefits including reduced certificationout-of-office hours and travelexpense. ©2012 Plexent – All rights reserved.
    • 12. Experiential learning through intensive teamThrough the energy-packed classroom experiencesessions with peers for the application ofknowledge, the program transformsindividuals to a high-performing IT ServiceManagement team.This allows the professionals to build andmaintain a network, enabling the sharing ofbest practices for professional andorganizational benefits long after theprogram is over. ©2012 Plexent – All rights reserved.
    • 13. Why take ITIL Expert Program instead of Individual Intermediates?One Integrated Less time Build an maintain aProgram out-of-office network of like-minded professionalsBy offering one tightly integrated Achieving the Expert Level by taking As a team you are working throughpackage, the Expert Program offers individual Intermediate courses individual challenges and groupa consistent look & feel and requires 25 day (Capability) or 20 assignments and help each other along thestructure across all Intermediate days (Lifecycle) of classroom way. This intense group learning programmodules, that helps the IT sessions. The ITIL Expert Program builds new friendships and extends yourprofessional build the big picture achieves the same in 12 or 10 network for the rest of your lifeand connect effortlessly across the classroom days respectively,ITIL Service Lifecycle. reducing time out-of-office or away from client engagements. ©2012 Plexent – All rights reserved.
    • 14. Expert Program The 12-week Classic (sample path) Capability Track Block A Block B Block C Online 5-day Exam prep Online 5-day Online self- 2-dayKick-off Exam prep Exam prep self-study classroom SOA & self-study classroom study classroom call RCV & OSA MALC SOA & PPO SOA & PPO PPO RCV & OSA RCV & OSA MALC MALCWeek 1 Week 2-3 Week 4 Week 5 Week 6-7 Week 8 Week 9 Week 10 Week 11 Week 12 Virtual instructor support/virtual group support Total 12 days of classroom (1 week of 5 day classroom for SOA & PPO + 1 week of 5 day classroom for RCV & OSA + 1 week of 2 day classroom for MALC) 50 hours of online self-study ©2012 Plexent – All rights reserved.
    • 15. Expert Program The 12-week Classic (sample path) Lifecycle Track Block A Block B Block C Online self- 3-day Online self- 5-day Exam prep Online 2-dayKick-off Exam prep Exam prep study classroom study classroom ST, SO & self-study classroom call SS & SD MALC SS&SD SS&SD ST, SO &CSI ST, SO &CSI CSI MALC MALCWeek 1 Week 2-3 Week 4 Week 5 Week 6-7 Week 8 Week 9 Week 10 Week 11 Week 12 Virtual instructor support/virtual group support Total 10 days of classroom (1 week of 3 day classroom for SS & SD + 1 week of 5 day classroom for ST, SO & CSI + 1 week of 2 day classroom for MALC) 50 hours of online self-study ©2012 Plexent – All rights reserved.
    • 16. Flexible Program Samples 1 2 3 4 The ‘Classic’ The ‘Classic Virtual’ The Boot Camp The Weekend Warrior (12-week program) (12-week program) (10-week program) (15-week program)This is the default option for the Same as the default option, The Boot Camp requires you to You’ve got a busy calendar andExpert Program. (See sample in but all classroom sessions take complete all self-study modules prior really cannot take much time forprevious slide). In this option you place in real time in a Virtual to coming to the classroom. The training. After work, there are sowill meet your fellow students Classroom environment led by classroom part is organized as many other things to do so the3-times over a period of 12 weeks the Instructor. consecutive days for all modules in weekends are left. the track and then followed by• Online self-study: MALC • Online self-study Lifecycle: Five modules of a few weeks later. Same as Classic, but relevant 8-hours each + 10-hours for modules to be completed on MALC. • Online self-study weekend before classroom Same as Classic, but all modules session for same Capability: Four modules of to be completed before classroom 10- session • Classroom session hours each + 10-hours for Every week there is a full 1- MALC • Classroom session day physical or virtual of 8 (Lifecycle) or 10 (Capability) classroom session, eg: every• Classroom sessions: consecutive days including Monday Lifecycle: 10 days weekends. Followed by a Capability: 12 days separate 2-day session for MALC (Check previous slide to classroom structure) ©2012 Plexent – All rights reserved.
    • 17. ITIL Expert Program Features Online self-study High-energy Digital Officially (now available for iPad) classroom reference Accredited• Compatible with iPad and • Intensive classroom material Program laptop sessions dedicated to Participant receives Meets all requirements group work and additional reference• Can be taken at a time and of the official ITIL scheme practical applications material for each module pace that suits the learner and is accredited by to reinforce concepts in PeopleCert and LCS • High quality printed an iPad or e-reader, or• Available for 2 years after material (Student digital format for completion of course for handbook, Sample computer repeated reference exams)• Includes exam preparation ©2012 Plexent – All rights reserved.
    • 18. How can you get started?To find out more about the ITIL ExpertProgram visit www.plexent.com/training. ©2012 Plexent – All rights reserved.

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