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Don’t Blow Your Interview
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Don’t Blow Your Interview



Interviewer types, the interview process, common questions and the do's and dont's from one hiring professional's point of view!

Interviewer types, the interview process, common questions and the do's and dont's from one hiring professional's point of view!



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    Don’t Blow Your Interview Don’t Blow Your Interview Presentation Transcript

    • Don’t Blow Your Interview
      Phillip Bergquist, Michigan Primary Care Association
    • First Things First
      Your resume, cover letter and initial correspondence with anyone looking to hire will get you an interview or a trip to the trash can
      Your interview and references will get you a job or a rejection
      Your interview follow-up will “seal the deal” or make the hiring professional think twice
    • The Types of Interviewers
      Gut Instinct Interviewers
      Personal and Feeling Interviewers
      Conversational Interviewers
      Behavior-Based Interviewers
    • Gut Instinct Interviewers
      They are quick to make a decision about you
      They don’t speak much about the job requirements
      They want to know if they like you and if you’ll fit in
      They will finish interview quickly if they don’t like you
      Perfect Your Appearance
      Be Confident
      Make an Excellent First Impression
    • Personal & Feeling Interviewers
      They want to know more… your values, your feelings, how you think and how you react to situations
      They will probe your character and ask a lot of questions on your personal qualities
      They want to know if your values and personality fit with the company and the team
      Know Your Values
      Know How They Can Contribute
    • Conversational Interviewers
      They move from topic to topic quickly
      They are easy going, conversational and informal
      They will ask general questions about your career and background
      They will make the interview sound like an easy going conversation
      Think Quickly on Your Feet
      Don’t Drop Your Guard
    • Behavior-Based Interviewers
      They will ask detailed questions and take notes
      They will use assessment tools to
      They are objective and fact-oriented
      They want to know how your experience and skills will directly help the company
      Know Your Competencies / Skills
      Communicate How they Will Benefit the Company
    • Interviewer Awkwardness
      Group Activity- Understanding the People Asking the Questions
      Your Best Friend
      The Interrogator
      The One Who Has Better Things to Do
      The Inappropriate One
      The Rule Follower
      The Joker
      The Weirdo
      The No-Nonsense One
      The Blank Slate
      The Mafia
    • Interview Teams
      You’re very likely to get interview with a team of professionals
      Size them up just as they are sizing you up
      Answer their questions in a manner consistent with the type of interviewer they are
      Address and make eye contact with everyone in the room, even if some are only listening or taking notes
    • Key Steps
      Interview Scheduling
      Interview Preparation
      The Waiting Room
      The Interview Room
      The Interview
      Interview Follow-Up
    • Interview Scheduling
      Check your email and phone often
      Respond promptly
      If at all humanly possible accommodate the interviewer’s schedule, not your own
      Don’t use lack of transportation or child care issues as reasons you can’t make an interview time, those are major red flags
      Don’t use your current job as a reason either, use a sick day or vacation time to be there when the interviewer requests
    • Interview Preparation
      Review the company’s website in detail
      Programs and Services
      Two Most Recent Annual Reports
      Recent Press Releases
      Key Staff (especially those in the job department, team or program)
      Virtually memorize the position description and job responsibilities
      Map out how your experience and skills fit the job in advance
      Write down questions to ask the interviewers in advance
      Bring extra copies of anything you’ve provided including your resume and references
      Anticipate and have answers mentally prepared for common interview questions
    • Questions Types
      Most interviews have a mix of several varieties of questions, recognize the type and provide an appropriate answer
      Open-Ended- Give more than a yes or no answer
      Close-Ended- Provide brief and specific information
      Hypothetical- Ask follow-ups before answering, show your problem solving skills
      Leading- Give a positive, unassuming answer that points out how you match their needs
      Multi-Barreled- Make quick notes so that you can quickly remember to hit all facets
      Behavioral- Describe the situation, the problem, the action you took and the result- be honest (STAR)
    • Interview Questions
      Group Activity- Coming Up With Good Answers
      I’m going to ask many of you a question, you’ll have one minute to answer- get ready!
    • The Waiting Room
      Arrive 10 minutes early
      Don’t arrive too early, interviewers are busy
      Arriving late is virtually a guarantee you won’t get the job- no matter what the excuse
      Look Impeccable!
      Fill out the forms they ask you to complete politely, no matter how annoying or redundant
      Don’t make phone calls or text and make sure your devices are in silent mode
      Read something about the company that is sitting around in the waiting area
      Have your “shaking hand” free and ready
    • The Interview Room
      Pay attention to how the room is laid out and sit in the appropriate place
      Make sure you are sitting in a seat that allows for comfortable eye contact with the interviewers
      Politely accept their offer of something to drink
      You’ll be happy you have a glass of water later
      Have copies of your materials, paper, penand schedule organized and readily accessible
      Don’t fidget, tap or chew and sit up straight
    • The Interview
      Remember or write down and use the interviewer’s names in conversation
      Remember that most initial interviews are scheduled for 30 minutes or less
      Make sure your answers are complete but keep them concise, no exchange should last longer than 3-4 minutes
      You have to be yourself under pressure, “diagnose” your anxiety and work through it before you’re in the room
      Use examples that illustrate your strengths at work and personally
      Speak about things that you feel really strongly about, if you feel strongly about it you will sound enthusiastic, authenticand engaged
    • Interview Follow-Up
      Send a follow-up email the day after your interview
      Most of us think of clever things to say after the fact, include one or two of those, referring to something specific from the interview
      Send a hand-written interview thank you note as well
      Since snail mail will take several days to arrive it will give you another chance to make a good impression, often as they are making important decisions
      Monitor your email and phone closely, answer follow-ups promptly
      One follow-up phone call is allowable, but never more than one and never less than a week from the interview
    • The Biggest Don’ts
      Some of the Worst…
      Being Late
      Not Being Dressed Appropriately (Glitter, Flip Flops, Overbearing Perfume…You Name It!)
      Failing to Research the Company
      Asking No Questions
      Being Unprepared for Standard Questions
      Answers More than 3 Minutes Long
      “You Know”, “Like”, “I Guess”, “Um”
      Oversharing (Personal or Previous Professional)
      Bringing Along Someone Else (Mother, Kid, “Ride”)
      Asking about Salary/Benefits Upfront
      Ridiculous Email Addresses
    • Even More On Twitter
    • Final Thoughts
      You've got through the door. They want it to be you. The job is yours to lose… the process you're in now is a test
      Their starting point will be this: "Well, it all looks good on paper, let's get them in and see how they do in person.”
      Be the right person!