Focussing On The Quality Not Just The Bugs Chris Ambler - QA Director Electronic Arts [email_address]

My Career In QA Over 20 years in the QA Discipline

A Potted History Of Testing Mainframe – Dumb Terminal – Internally Developed Client Server – Mixture of Packaged Software & Internal Development Web – Packaged Software £1m £100k £500k £150k £50k £250k £150k £25k Perception is that QA has become more expensive!! Not true – There is a larger proportion of the project is about testing TEST 10% DEVELOP 70% DESIGN 20% DESIGN 30% DEVELOP 40% TEST 30% DESIGN 30% DEVELOP 10% TEST 60%

QUALITY IS NOT JUST ABOUT BUGS !!

Quality Is Subjective Scenario 1: Drive 80 miles a day to work Most of it on the M25 Which would you choose ? Scenario 2: A car for the weekend Visiting friends Going to the coast (etc) Which would you choose ?

The Stability Component The Excitement (or Experience) Component Can you carry out the task without falling over? Does the task do what you expect and motivate you? The 3 Components of Quality….. The Progression Component Can you get from one end of the task to the other? The 3 Key Components Of Quality COST !!

20 + Languages World Wide Concurrent Release Instantaneous Response Times 1 st Time Delivery QA Challenge In The Games Industry Multiple Platforms

QA Process In The Games Industry

QA Roles In The Games Industry Management Roles Technical Roles Black Box Test Lead Black Box Test Manager Senior Black Box Test Manager QA Director Embedded (development) Tester Functional Tester Compliance Platform Specialist QA Tools Engineer

Focussing On The Quality Not Just The Bugs Chris Ambler - QA Director Electronic Arts [email_address] Any Questions ?