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RPO in Healthcare: Driving Business Outcomes
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RPO in Healthcare: Driving Business Outcomes

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The Aberdeen Group shares how healthcare organizations are adopting the RPO model to help with their top talent priorities and help them focus on quality of hire and compliance.

The Aberdeen Group shares how healthcare organizations are adopting the RPO model to help with their top talent priorities and help them focus on quality of hire and compliance.

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  • 1. RPO in Healthcare: Driving Business Outcomes #TalentMindset April 2013 1
  • 2. Meet Our Presenter Madeline Laurano Research Director, Talent Acquisition Solutions, within Aberdeen’s Human Capital Management research practice. 2
  • 3. 3
  • 4. Aberdeen Maturity Class Framework P A C E  Best-in-Class Industry Average Laggard What you need to do to become Best-in-Class  What processes you should have in place  What you need to measure  Organizational changes you might want to make  Data / Knowledge management considerations  Technologies you should evaluate 4
  • 5. Our Agenda  Current State of Healthcare  Challenges  Investing  Best  Key in HCM in RPO Practices Recommendations 5
  • 6. Current State of Healthcare 6
  • 7. The Modern Healthcare System  Care Providers  Insurance Providers  Biotech organizations 7
  • 8. Challenges Driving Healthcare Organizations 8
  • 9. Top HCM Priorities in Healthcare  Talent acquisition – includes sourcing, hiring, and onboarding (65%)  Strategic workforce planning – planning for headcount or skills requirements in 18 months or longer (45%)  Succession planning / leadership bench strength (40%) 9
  • 10. RPO is Gaining Momentum…  43% of Healthcare organizations are investing in RP 10
  • 11. Two Goals in a RPO Investment VS. 11
  • 12. Impact of RPO on the Business 12
  • 13. The Use of RPO for Healthcare 13
  • 14. RPO Priorities  Care Providers  Insurance  Biotech 14
  • 15. Key Elements of RPO 15
  • 16. Sourcing  68% of healthcare organizations are leveraging social media in their recruitment efforts    70% of Care Organizations 69% of Insurance 64% of Biotech Organizations 16
  • 17. Screening  Incredibly complex  Varies from state to state  A Top Priority for every area of healthcare: care providers, insurance and biotech 17
  • 18. Key Recommendations  Workforce Planning  Employer Branding  Trusted Partnership  Measuring the Process  Deep Domain Expertise 18
  • 19. Workforce Planning 70% of the healthcare organizations investing in RPO cited identifying gaps between the supply and the demand for talent as a top priority. 19
  • 20. Employer Branding Fast Fact 25% of Best-in-Class organizations outsource employer branding practices to RPO providers compared to only 9% of Industry Average and 6% of Laggards. 20
  • 21. What to Include in an SLA? 21
  • 22. Key Criteria for Selecting the Right Provider 22
  • 23. Thank you! Madeline Laurano Research Director madeline.laurano@aberdeen.com 617-854-5304 23
  • 24. Save the Date! Successfully Transitioning Your RPO Provider Wednesday, May 22 at 11 ET http://www.hroa.org/RPOWebinarSeries 24

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