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Pinstripe Healthcare Presents Transformative Hiring Change Your Game for Better Results
Pinstripe Healthcare Presents Transformative Hiring Change Your Game for Better Results
Pinstripe Healthcare Presents Transformative Hiring Change Your Game for Better Results
Pinstripe Healthcare Presents Transformative Hiring Change Your Game for Better Results
Pinstripe Healthcare Presents Transformative Hiring Change Your Game for Better Results
Pinstripe Healthcare Presents Transformative Hiring Change Your Game for Better Results
Pinstripe Healthcare Presents Transformative Hiring Change Your Game for Better Results
Pinstripe Healthcare Presents Transformative Hiring Change Your Game for Better Results
Pinstripe Healthcare Presents Transformative Hiring Change Your Game for Better Results
Pinstripe Healthcare Presents Transformative Hiring Change Your Game for Better Results
Pinstripe Healthcare Presents Transformative Hiring Change Your Game for Better Results
Pinstripe Healthcare Presents Transformative Hiring Change Your Game for Better Results
Pinstripe Healthcare Presents Transformative Hiring Change Your Game for Better Results
Pinstripe Healthcare Presents Transformative Hiring Change Your Game for Better Results
Pinstripe Healthcare Presents Transformative Hiring Change Your Game for Better Results
Pinstripe Healthcare Presents Transformative Hiring Change Your Game for Better Results
Pinstripe Healthcare Presents Transformative Hiring Change Your Game for Better Results
Pinstripe Healthcare Presents Transformative Hiring Change Your Game for Better Results
Pinstripe Healthcare Presents Transformative Hiring Change Your Game for Better Results
Pinstripe Healthcare Presents Transformative Hiring Change Your Game for Better Results
Pinstripe Healthcare Presents Transformative Hiring Change Your Game for Better Results
Pinstripe Healthcare Presents Transformative Hiring Change Your Game for Better Results
Pinstripe Healthcare Presents Transformative Hiring Change Your Game for Better Results
Pinstripe Healthcare Presents Transformative Hiring Change Your Game for Better Results
Pinstripe Healthcare Presents Transformative Hiring Change Your Game for Better Results
Pinstripe Healthcare Presents Transformative Hiring Change Your Game for Better Results
Pinstripe Healthcare Presents Transformative Hiring Change Your Game for Better Results
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Pinstripe Healthcare Presents Transformative Hiring Change Your Game for Better Results

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  • 1. Transformative HiringChange your game for better results Thursday, April 19, 2012 Content Property of Pinstripe, Inc. 1
  • 2. Introductions & Agenda • Introductions • Why Talk Innovation Now? • Innovation Myths Debunked • Time to Change Your Game • Partnering for TransformationMike SoissonVice President • Q&APinstripe Healthcare Content Property of Pinstripe, Inc. 2
  • 3. Why Talk Innovation Now? Content Property of Pinstripe, Inc. 3
  • 4. 2011 Feature Film Moneyball http://www.youtube.com/watch?v=WNlCBy07z08 Content Property of Pinstripe, Inc. 4
  • 5. Content Property of Pinstripe, Inc. 5
  • 6. 10 Types of Innovation 1. Business model 5. Product performance how the enterprise makes money basic features, performance and functionality 2. Networking 6. Product system enterprise’s structure/ extended system that surrounds an offering value chain 7. Service how you service your customers Finance Process. Offering Delivery Business Networking Enabling Core Product Product Service Channel Brand Customer model process process performance system experience 8. Channel how you connect your offerings 3. Enabling process to your customers assembled capabilities 9. Brand how you express your offering’s 4. Core process benefit to customers proprietary processes that add value 10. Customer experience how you create an overall experience for customersLarry.Keeley@doblin.com Content Property of Pinstripe, Inc. 6
  • 7. Innovation MythsDebunked Content Property of Pinstripe, Inc. 7
  • 8. Innovation Myth“Innovation Fact:comes frompeople who Innovation is far more likely to come from aare creative.” disciplined approach. Content Property of Pinstripe, Inc. 8
  • 9. Innovation Myth“Innovation is Fact:expensive, Innovation is moredemanding correlated with resourcea lot of scarcity. And failure toresources.” innovate is truly costly. Content Property of Pinstripe, Inc. 9
  • 10. Innovation Myth“Innovation is Fact:creating a hot New products are quicklynew product.” copied and rarely enjoy sustained profits or success. Content Property of Pinstripe, Inc. 10
  • 11. Innovation Myth“Innovation Fact:must be Minor innovations areradical to often more successfulcreate real and transformationalchange.” than “big idea” that never comes to fruition. Content Property of Pinstripe, Inc. 11
  • 12. Healthcare Organizations Must Innovate• Creating an experience for the savvy healthcare consumer• Designing a system that educates and moves us away from “sick care” to truly “health care”• Transitioning to organizations rewarded for volume to one rewarded for value & quality• Meeting the demands of the new hospital financial incentives Content Property of Pinstripe, Inc. 12
  • 13. Change Your GameThe Rules Already Changed Content Property of Pinstripe, Inc. 13
  • 14. Formula for Fostering Innovation People Collaborative Customer Service Driven Innovative Ideas & ResultsProcesses Systematic Challenges Culture Flexible Take smart risks Content Property of Pinstripe, Inc. 14
  • 15. Focus on People First…Discovery-driven Delivery-driven• Associating • Analyzing• Questioning • Planning• Observing • Detail-oriented• Idea Networking • Implementing• Experimenting • Self-disciplined Different Talents in Balance Content Property of Pinstripe, Inc. 15
  • 16. …Then Give Them the Tools to Succeed. People Processes Culture• A workforce that • Truly embracing • Teamwork focuses on: integrated care – Communication – Service – Removal of silos – Patient-centered – Teamwork – Understanding – Development – Technology indicators – Efficiencies The rules have changed. Playing the new game requires the “right” talent. Content Property of Pinstripe, Inc. 16
  • 17. New Essential SkillsYour workforce must be made-up of individuals who are: Passionate Team & Engaged Players Customer- Critical Focused Thinkers Content Property of Pinstripe, Inc. 17
  • 18. Hiring for InnovationBuilding a Team that will Succeed Content Property of Pinstripe, Inc. 18
  • 19. Building an Innovation Team Distinct Cognitive TypesMixed Conformists Creatives Detail-Oriented 10% 25% 50% 15% Source: Harvard Business Review, March 2012 Content Property of Pinstripe, Inc. 19
  • 20. Leading Innovation1. Work across the organization Content Property of Pinstripe, Inc. 20
  • 21. Leading Innovation1. Work across the organization2. Encourage experimentation and adaptation Content Property of Pinstripe, Inc. 21
  • 22. Leading Innovation1. Work across the organization2. Encourage experimentation and adaptation3. Source, attract, screen and assess for the right talent Content Property of Pinstripe, Inc. 22
  • 23. Leading Innovation1. Work across the organization2. Encourage experimentation and adaptation3. Source, attract, screen and assess for the right talent4. Reach outside of your organization and industry Content Property of Pinstripe, Inc. 23
  • 24. Leading Innovation1. Work across the organization2. Encourage experimentation and adaptation3. Source, attract, screen and assess for the right talent4. Reach outside of your organization and industry5. Seek out partners that will accelerate your innovation Content Property of Pinstripe, Inc. 24
  • 25. Taking a Fresh Look New ways of:• Who are you holding accountable? • Sourcing talent• How do you find people? • Screening talent• How do you hire? • Assessing talent • Onboarding talent• How do you know they are right?• How are you integrating them? Content Property of Pinstripe, Inc. 25
  • 26. Discussion & Conclusion • Make a commitment to drive“We’ve got to innovation.think • Challenge your HR leaders to find the right talent.differently.” • Challenge your operational leaders to change their hiring - Billy Beane criteria. Content Property of Pinstripe, Inc. 26
  • 27. Thank you! Pinstripe Healthcare • Deep healthcare experienceMike Soisson • Clinical Centers of Expertisemsoisson@ • 2012 RPO Star Performerpinstripehealthcare.com according to Everest Group(717) 795-9010 • Top RPO Provider as recognized by HRO Todaypinstripehealthcare.com • Partner with nationally recognized, innovative brands Content Property of Pinstripe, Inc. 27

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