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Glossary of 
Soc i a l 
Media 
Terms 
m HotPotatoSocialMedia.com
Social Media Terms 
AddThis: social bookmarking service that can be integrated into a website as a 
standard button for bookmarking and sharing. 
App: (short for application) typically a small program designed for a mobile device or 
tablet. 
Ast roturfing: the posting of false reviews or opinions on social media sites to 
improve the image of a product or company. 
Avatar: an icon (image) that represents a person online. 
Bitly: a URL shortening service commonly used on Twitter. 
Blog: (web log) a type of website or a part of a website that allows users to reflect, 
share opinions, or discuss various topics in the form of an online journal. 
Blogger: a person who has and updates a blog. Also, Blogger is a free blogging 
platform owned by Google. 
Blogosphere: the collection of blogs on the Internet and its community. 
Blogroll: a feature on blogs that allows the author to share a list of recommended or 
similar external blogs that viewers may be interested in reading. 
Cash Tag: clickable stock symbols within tweets on Twitter (ex: $AAPL) that will take 
users to search results (tweets) regarding the company’s finances and stocks. 
Channel: a YouTube user’s homepage/collection of videos. Channels can be 
customized with your company’s logo, colors, description, etc. 
Circles: a Google+ feature that allows users to put people into specific groupings or 
lists. You can share content with all your circles or only specific circles. 
Hot Potato | Glossary of Social Media Terms 2
Connections: the people who are part of your network on LinkedIn. To connect with 
someone, you are required to invite the person to join your network and they must 
accept. Similarly, if someone wants to connect with you they are required to invite 
you and then you must accept. There are three levels of connections; 1st degree 
connections are people you actually have in your network. 2nd and 3rd degree 
connections are not connected directly to you, but are connected to your first 
degree connections. 
Cover Photo: the large banner photo located at the top of your Facebook timeline 
above your profile picture. Cover photos have to be at least 720 pixels wide. 
Crowdsourcing: tasks that are typically performed by employees are outsourced to a 
large group of people or community through an open call, often executed on 
social networks. 
Del.icio.us: social bookmarking web service that is used to store, share, and discover 
web bookmarks. 
Digg: social news website. Members can submit stories or links and then vote, or 
“digg”, stories they like and “bury” stories they don’t like. 
Direct Message: (DM) private message from one Twitter user to another. Direct 
Messages can be automated, for instance an automatic thank you message when 
someone follows you. 
Embed: Place something inside of something else by adding code. For instance, you 
can embed a YouTube video into your blog. 
Endorsements: a LinkedIn feature that allows you to recognize the skills and 
expertise of your connections. Users can endorse their connections for skills they’ve 
listed on their profile, or make skill recommendations. 
Facebook: social networking website. 
Fanpage: a page within Facebook that represents a topic or company that you have 
the ability to ‘like’. This is the Primary location of businesses on Facebook. 
Flickr: an image and video hosting website used to share personal 
photographs/videos and used by bloggers to host images they embed in their blogs. 
Hot Potato | Glossary of Social Media Terms 3
Following: subscribing to peoples tweets or updates on Twitter that you are 
interested in. 
Follower: people who are subscribed to your Tweets on Twitter. 
Forums: online medium where discussions take place. 
Foursquare: a location based social networking website. Users “check-in” at locations 
and are then awarded points, badges, etc. 
Friend: a social connection between two Facebook users. A friend must be 
requested, and the recipient of that request must accept. 
Geotagging: location-based data that is provided with a tweet, status update, photo, 
or video that identifies where the content was posted. 
Google+: social networking platform that allows you to create a Google+ profile 
page, add your friends and family, follow people you find interesting, and share with 
your circles. 
Google Places: location based search results on Google that gives you a place to list 
your business to appear in those local search results. 
Hangout: a Google+ feature that allows you to video chat with people in your circles. 
Hashtag: a hash or pound sign (#) used to add a subject keyword or categorize 
your tweet. 
Hootsuite: A website and online brand management service that allows an individual 
to monitor, manage, and schedule social media activity. 
Huddles: a Google+ feature that allows you to send a group message to people 
within your circles. You select the group you want and everyone can chat with 
each other. 
Instagram: a photo-sharing program and social network. Instagram allows a user to 
take a photo, edit it with a filter, and then share it with users on Instagram and other 
Hot Potato | Glossary of Social Media Terms 4
social networking websites. 
Klout: measures the social influence a person/company has. 
Like: a term on Facebook to show that you are interested in a given Fan Page, topic, 
or content. Often times you will see ‘like’ buttons across the Internet that allow you 
to show off your interests by clicking them. Supports social sharing and ultimately, 
search authority. 
Like-Gated: certain elements of a Facebook wall are only visible after you have “liked” 
the page. 
LinkedIn: social networking site that is business-oriented and typically used for 
professional networking. 
Meme: image, video, or phrase that is passed electronically from one Internet user to 
another. 
Microblogging: posting frequent, but brief, updates on one’s activities. Twitter is 
often referred to as a microblogging site because it only allows people to Tweet with 
140 characters. 
Moblog: a blog published from a mobile phone or other handheld device. 
MySpace: early social network for children and teenagers, largely replaced by 
Facebook. 
News Feed: located in someone’s Home screen when they first log into their personal 
Facebook account. Updates of Friends and Pages come up on the news feed. When 
you post a status update, this is where a user will see it. 
Permalink: (permanent link) static link to an individual blog entry on the Internet. 
Photoblog: photo sharing and publishing in the form of a blog. 
Photosharing: publishing digital photos online, on websites like Flickr or Facebook. 
Permalink: direct link to a blog entry. 
Hot Potato | Glossary of Social Media Terms 5
Pinterest: a social photo sharing website that allows members to “pin” images and 
organize theme-based image collections. 
Profile Page: the main destination for personal Facebook pages. Someone’s profile 
page highlights his or her picture, user information, and interests. When you view 
other profile pages you first see their wall. 
Reddit: social news website that allows users to post links to content on the web. 
Then, the community shares and comments on stories. 
Retweet: to repost someone else’s Tweet (RT). 
Skype: software application that allows for webconferencing and audiconferencing. 
SlideShare: online slide hosting service that allows users to share presentations and 
documents as PowerPoints, PDFs, or OpenOffice presentations on social networks like 
LinkedIn. You may upgrade your account to also share videos. 
Social Bookmarking: a method for Internet users to share, organize, and manage 
links to content through tools such as Delicious, StumbleUpon, Digg, Reddit, 
Facebook, and Twitter. 
Social Media Monitoring: the observation of social media dialogues, for instance, 
monitoring for specific keywords in relation to your organization. 
Splogs: spam blogs. Spam blogs may contain irrelevant text and a large quantity of 
links to a single website in an effort to boost search engine results. 
StumbleUpon: social bookmarking site that recommends the best of the web to each 
unique user based on their interests. Users can rate pages to get results more 
tailored to their interests. 
Subject Matter Expert: (or SME) a person who is an expert on a particular topic. 
Blogs are often written by subject matter experts. 
Tag Cloud: (word cloud) visual depiction of the word content of a site. Commonly, 
color and font size are used to differentiate between the frequencies of the words 
found within the content of the site. 
Hot Potato | Glossary of Social Media Terms 6
Thread: a group of messages on the Internet that have a similar subject or theme. 
Timeline: an update to the original Facebook wall that allows you to highlight photos, 
posts, and life events. 
Trackback: (linkback) notifies a website when someone else has linked or referred to 
their content, commonly for blog entries. 
Tumblr: micro-blogging platform that allows users to post text, images, video, links, 
or audio files in addition to text. 
Tweet: 140 character message or update posted on Twitter. 
TweetDeck: desktop application that allows you to manage multiple users and 
multiple Twitter accounts or feeds. 
Twitter: microblogging and social networking service that allows users to send 140 
character Tweets and read the tweets of others, where users have followers and 
follow others. 
Twitter Chat: interactive chat at a specific time on Twitter. Chatters use specific 
hashtags (see: hashtags) to join in on the conversation and respond to others. 
Twitter Handle: twitter username (@_______) up to 14 characters. 
Twitterverse: term describing the Twitter community. 
Verified: prominent Twitter users who have had their identity confirmed. 
Vimeo: video sharing service that allows users to embed, share, store, and comment 
on videos. 
Viral Marketing: marketing techniques that utilize social networks to get people to 
tell their friends about it. Advertisements propagate themselves, which is analogous 
to the spread of a virus. 
Vlog: video blogs 
Hot Potato | Glossary of Social Media Terms 7
Webinar: making presentations via Internet (short for web-based seminar). 
Wiki: a website that permits the easy creation and editing of its content and structure 
by users. 
WordPress: free web software that allows you to create and update a blog or 
a website. 
Yelp: a social networking, user review, and local search website that allows users to 
find places to eat, shop, drink, etc., based on reviews. 
YouTube: video-sharing website that allows users to upload, share, and view videos. 
About Hot Potato 
Based in Naperville, IL outside of Chicago, Hot Potato Social Media is a full service 
social media marketing agency that helps companies and brands implement and 
manage social media and other inbound marketing programs for measurable, and 
often profound sales results. For more information, check out the website at 
www.HotPotatoSocialMedia.com, or call 630-868-5062. 
Hot Potato | Glossary of Social Media Terms 8

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Hot Potato Social Media Glossary

  • 1. Glossary of Soc i a l Media Terms m HotPotatoSocialMedia.com
  • 2. Social Media Terms AddThis: social bookmarking service that can be integrated into a website as a standard button for bookmarking and sharing. App: (short for application) typically a small program designed for a mobile device or tablet. Ast roturfing: the posting of false reviews or opinions on social media sites to improve the image of a product or company. Avatar: an icon (image) that represents a person online. Bitly: a URL shortening service commonly used on Twitter. Blog: (web log) a type of website or a part of a website that allows users to reflect, share opinions, or discuss various topics in the form of an online journal. Blogger: a person who has and updates a blog. Also, Blogger is a free blogging platform owned by Google. Blogosphere: the collection of blogs on the Internet and its community. Blogroll: a feature on blogs that allows the author to share a list of recommended or similar external blogs that viewers may be interested in reading. Cash Tag: clickable stock symbols within tweets on Twitter (ex: $AAPL) that will take users to search results (tweets) regarding the company’s finances and stocks. Channel: a YouTube user’s homepage/collection of videos. Channels can be customized with your company’s logo, colors, description, etc. Circles: a Google+ feature that allows users to put people into specific groupings or lists. You can share content with all your circles or only specific circles. Hot Potato | Glossary of Social Media Terms 2
  • 3. Connections: the people who are part of your network on LinkedIn. To connect with someone, you are required to invite the person to join your network and they must accept. Similarly, if someone wants to connect with you they are required to invite you and then you must accept. There are three levels of connections; 1st degree connections are people you actually have in your network. 2nd and 3rd degree connections are not connected directly to you, but are connected to your first degree connections. Cover Photo: the large banner photo located at the top of your Facebook timeline above your profile picture. Cover photos have to be at least 720 pixels wide. Crowdsourcing: tasks that are typically performed by employees are outsourced to a large group of people or community through an open call, often executed on social networks. Del.icio.us: social bookmarking web service that is used to store, share, and discover web bookmarks. Digg: social news website. Members can submit stories or links and then vote, or “digg”, stories they like and “bury” stories they don’t like. Direct Message: (DM) private message from one Twitter user to another. Direct Messages can be automated, for instance an automatic thank you message when someone follows you. Embed: Place something inside of something else by adding code. For instance, you can embed a YouTube video into your blog. Endorsements: a LinkedIn feature that allows you to recognize the skills and expertise of your connections. Users can endorse their connections for skills they’ve listed on their profile, or make skill recommendations. Facebook: social networking website. Fanpage: a page within Facebook that represents a topic or company that you have the ability to ‘like’. This is the Primary location of businesses on Facebook. Flickr: an image and video hosting website used to share personal photographs/videos and used by bloggers to host images they embed in their blogs. Hot Potato | Glossary of Social Media Terms 3
  • 4. Following: subscribing to peoples tweets or updates on Twitter that you are interested in. Follower: people who are subscribed to your Tweets on Twitter. Forums: online medium where discussions take place. Foursquare: a location based social networking website. Users “check-in” at locations and are then awarded points, badges, etc. Friend: a social connection between two Facebook users. A friend must be requested, and the recipient of that request must accept. Geotagging: location-based data that is provided with a tweet, status update, photo, or video that identifies where the content was posted. Google+: social networking platform that allows you to create a Google+ profile page, add your friends and family, follow people you find interesting, and share with your circles. Google Places: location based search results on Google that gives you a place to list your business to appear in those local search results. Hangout: a Google+ feature that allows you to video chat with people in your circles. Hashtag: a hash or pound sign (#) used to add a subject keyword or categorize your tweet. Hootsuite: A website and online brand management service that allows an individual to monitor, manage, and schedule social media activity. Huddles: a Google+ feature that allows you to send a group message to people within your circles. You select the group you want and everyone can chat with each other. Instagram: a photo-sharing program and social network. Instagram allows a user to take a photo, edit it with a filter, and then share it with users on Instagram and other Hot Potato | Glossary of Social Media Terms 4
  • 5. social networking websites. Klout: measures the social influence a person/company has. Like: a term on Facebook to show that you are interested in a given Fan Page, topic, or content. Often times you will see ‘like’ buttons across the Internet that allow you to show off your interests by clicking them. Supports social sharing and ultimately, search authority. Like-Gated: certain elements of a Facebook wall are only visible after you have “liked” the page. LinkedIn: social networking site that is business-oriented and typically used for professional networking. Meme: image, video, or phrase that is passed electronically from one Internet user to another. Microblogging: posting frequent, but brief, updates on one’s activities. Twitter is often referred to as a microblogging site because it only allows people to Tweet with 140 characters. Moblog: a blog published from a mobile phone or other handheld device. MySpace: early social network for children and teenagers, largely replaced by Facebook. News Feed: located in someone’s Home screen when they first log into their personal Facebook account. Updates of Friends and Pages come up on the news feed. When you post a status update, this is where a user will see it. Permalink: (permanent link) static link to an individual blog entry on the Internet. Photoblog: photo sharing and publishing in the form of a blog. Photosharing: publishing digital photos online, on websites like Flickr or Facebook. Permalink: direct link to a blog entry. Hot Potato | Glossary of Social Media Terms 5
  • 6. Pinterest: a social photo sharing website that allows members to “pin” images and organize theme-based image collections. Profile Page: the main destination for personal Facebook pages. Someone’s profile page highlights his or her picture, user information, and interests. When you view other profile pages you first see their wall. Reddit: social news website that allows users to post links to content on the web. Then, the community shares and comments on stories. Retweet: to repost someone else’s Tweet (RT). Skype: software application that allows for webconferencing and audiconferencing. SlideShare: online slide hosting service that allows users to share presentations and documents as PowerPoints, PDFs, or OpenOffice presentations on social networks like LinkedIn. You may upgrade your account to also share videos. Social Bookmarking: a method for Internet users to share, organize, and manage links to content through tools such as Delicious, StumbleUpon, Digg, Reddit, Facebook, and Twitter. Social Media Monitoring: the observation of social media dialogues, for instance, monitoring for specific keywords in relation to your organization. Splogs: spam blogs. Spam blogs may contain irrelevant text and a large quantity of links to a single website in an effort to boost search engine results. StumbleUpon: social bookmarking site that recommends the best of the web to each unique user based on their interests. Users can rate pages to get results more tailored to their interests. Subject Matter Expert: (or SME) a person who is an expert on a particular topic. Blogs are often written by subject matter experts. Tag Cloud: (word cloud) visual depiction of the word content of a site. Commonly, color and font size are used to differentiate between the frequencies of the words found within the content of the site. Hot Potato | Glossary of Social Media Terms 6
  • 7. Thread: a group of messages on the Internet that have a similar subject or theme. Timeline: an update to the original Facebook wall that allows you to highlight photos, posts, and life events. Trackback: (linkback) notifies a website when someone else has linked or referred to their content, commonly for blog entries. Tumblr: micro-blogging platform that allows users to post text, images, video, links, or audio files in addition to text. Tweet: 140 character message or update posted on Twitter. TweetDeck: desktop application that allows you to manage multiple users and multiple Twitter accounts or feeds. Twitter: microblogging and social networking service that allows users to send 140 character Tweets and read the tweets of others, where users have followers and follow others. Twitter Chat: interactive chat at a specific time on Twitter. Chatters use specific hashtags (see: hashtags) to join in on the conversation and respond to others. Twitter Handle: twitter username (@_______) up to 14 characters. Twitterverse: term describing the Twitter community. Verified: prominent Twitter users who have had their identity confirmed. Vimeo: video sharing service that allows users to embed, share, store, and comment on videos. Viral Marketing: marketing techniques that utilize social networks to get people to tell their friends about it. Advertisements propagate themselves, which is analogous to the spread of a virus. Vlog: video blogs Hot Potato | Glossary of Social Media Terms 7
  • 8. Webinar: making presentations via Internet (short for web-based seminar). Wiki: a website that permits the easy creation and editing of its content and structure by users. WordPress: free web software that allows you to create and update a blog or a website. Yelp: a social networking, user review, and local search website that allows users to find places to eat, shop, drink, etc., based on reviews. YouTube: video-sharing website that allows users to upload, share, and view videos. About Hot Potato Based in Naperville, IL outside of Chicago, Hot Potato Social Media is a full service social media marketing agency that helps companies and brands implement and manage social media and other inbound marketing programs for measurable, and often profound sales results. For more information, check out the website at www.HotPotatoSocialMedia.com, or call 630-868-5062. Hot Potato | Glossary of Social Media Terms 8