Minkle for COURIER SERVICES<br />
STAKEHOLDER AND PROPSED APPLICATIONS<br />STAKEHOLDERS AND PROPOSED APPLICATIONS<br />2<br />
APPLICATIONS FOR  MANAGERS AND SUPERVISORS<br />APPLICATIONS FOR MANAGERS AND SUPERVISORS<br />PROPOSED FUNCTIONALITIES<br...
Service request summaries
Summarized reports on performance metrics, payment collections, deliveries,
Customer requests and feedback
Financials
Dashboard reports on accounts, disbursements
Suppliers and Vendors – Commissions, Purchases made etc.
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Minkle for Courier Services

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Minkle for Courier Services

  1. 1. Minkle for COURIER SERVICES<br />
  2. 2. STAKEHOLDER AND PROPSED APPLICATIONS<br />STAKEHOLDERS AND PROPOSED APPLICATIONS<br />2<br />
  3. 3. APPLICATIONS FOR MANAGERS AND SUPERVISORS<br />APPLICATIONS FOR MANAGERS AND SUPERVISORS<br />PROPOSED FUNCTIONALITIES<br /><ul><li>On-the-move Business Process Reports on the Mobile Phone
  4. 4. Service request summaries
  5. 5. Summarized reports on performance metrics, payment collections, deliveries,
  6. 6. Customer requests and feedback
  7. 7. Financials
  8. 8. Dashboard reports on accounts, disbursements
  9. 9. Suppliers and Vendors – Commissions, Purchases made etc.
  10. 10. Human Resource
  11. 11. Announcements to field force – Congratulatory, Motivational, Events
  12. 12. Grievance reports, Complaints redressing</li></ul>3<br />
  13. 13. APPLICATIONS FOR THE FIELD FORCE PERSONNEL<br />APPLICATIONS FOR FIELD FORCE<br />PROPOSED FUNCTIONALITIES<br /><ul><li>Community Building
  14. 14. Updates from Managers, Supervisors and Field Force Personnel
  15. 15. Congratulatory, motivational, general announcements to field-force
  16. 16. Referral Programs
  17. 17. Number of referrals, Compensation
  18. 18. Contests
  19. 19. “Best Employee” Contests
  20. 20. Continuous updates of Region, Best State
  21. 21. Results and announcements
  22. 22. About the Company
  23. 23. News and Updates
  24. 24. About the Company
  25. 25. Functional Reporting and Instructions
  26. 26. Dynamic Delivery Schedules, Pick-up Requests, Task Checklist
  27. 27. Real-time Data Updates – Delivery details, Pending deliveries
  28. 28. Performance Report – On-time deliveries, Wrong deliveries
  29. 29. Expense Tracker
  30. 30. Conveyance, Calls – Tracked and reported centrally, daily
  31. 31. Personal Details
  32. 32. Salary, Expense reimbursement calculator, Compensation report, Bonus calculator, Supervisor Ratings
  33. 33. Grievances reporting to managers</li></ul>4<br />
  34. 34. APPLICATIONS FOR END CONSUMERS<br />APPLICATIONS FOR END CONSUMERS<br />PROPOSED FUNCTIONALITIES<br /><ul><li>Service Requests
  35. 35. Track a consignment
  36. 36. Pick-up request
  37. 37. Delivery notification
  38. 38. Information and Tools
  39. 39. Price, Distance, Delivery time calculator, Prohibited Items, Delivery Rules and Guidelines, FAQs
  40. 40. Consumer Engagement
  41. 41. Updates of Special Offers - Festival delivery special offers
  42. 42. Loyalty Points and Assured gifts
  43. 43. Lucky draw contests
  44. 44. Feedback – Delivery ratings, Suggestions, Complaints
  45. 45. Contact Us
  46. 46. People and Phone Numbers of respective departments – Substitute for IVR
  47. 47. Careers
  48. 48. Submit a CV
  49. 49. Send a referral
  50. 50. About the Company
  51. 51. Vision, Mission, Management Profile
  52. 52. News Updates
  53. 53. Company Vision, Mission, Policies</li></ul>5<br />
  54. 54. APPLICATIONS FOR 3rd PARTY VENDORS<br />APPLICATIONS FOR 3rd PARTY VENDORS<br />PROPOSED FUNCTIONALITIES<br /><ul><li>Reporting
  55. 55. Purchases Made, Delivery Status
  56. 56. Dashboards
  57. 57. Performance metrics, competitive rates
  58. 58. Reimbursement Details
  59. 59. Profit calculator
  60. 60. Getting in Touch
  61. 61. People and Phone Numbers
  62. 62. Contests
  63. 63. Announcements, Recognitions and Accolades
  64. 64. About the Company
  65. 65. Vision, Mission, Management Profile
  66. 66. News Updates
  67. 67. Company Vision, Mission, Policies</li></ul>6<br />
  68. 68. BENEFITS FOR THE COMPANY<br />BENEFITS FOR THE BUSINESS<br />ADVANTAGES<br /><ul><li>Business Process Optimization
  69. 69. Sales and Service Leads – New channel to initiate service requests, Competitive advantage, reach
  70. 70. Managerial DSS – Instant and Continuous visibility enables timely actions to keep process under control
  71. 71. Unmatched agility to build and deploy applications – Continuous process improvement with the agility to improve what works and change what does not
  72. 72. Reaching out to a highly distributed field force – Better control and relationship building
  73. 73. Highly Scalable – For expansion of project – The tool that could make a difference in aiming high
  74. 74. Centralized data collection – Chances of errors being injected at each step minimized, savings on data entry costs
  75. 75. Savings on conveyance and calls
  76. 76. Brand Building and Corporate Social Responsibility
  77. 77. Reaching out to Consumers –Reaching out and touching customers’ lives
  78. 78. IT and Implementation Overheads
  79. 79. No additional Hardware
  80. 80. Separate apps for separate devices not required
  81. 81. Saving on in-house mobile application development costs
  82. 82. Savings on distribution and deployment costs
  83. 83. Upgrades and feature additions simpler instantaneous</li></ul>7<br />
  84. 84. ADVANTAGES OVER CONVENTIONAL APPLICATIONS<br />WHY MINKLE SCORES OVER CONVENTIONAL MOBILE APPLICATIONS<br />ADVANTAGES<br /><ul><li>Easy-to-Use Application Development Toolkit
  85. 85. Each of the above proposed applications can be potentially developed in less than 30 minutes (if it does not required complex data binding)
  86. 86. Application Toolkit is aimed at letting non-technical people turn their thoughts into functional applications and deploy them as well
  87. 87. Flexibility
  88. 88. The highly flexible mobile application development toolkit lets you add/change features remotely after the application has been deployed. Re-installation is not required
  89. 89. Ease of Distribution and Deployment
  90. 90. Other than adding features, new applications can also be built and deployed remotely either through GPRS or even SMS!
  91. 91. Connectivity Woes
  92. 92. Every functionality is designed to work on GPRS as well as SMS including deployment of new applications on the Minkle platform.
  93. 93. One App. for all Mobile Phones
  94. 94. No need to worry about building separate applications for different devices. Apps. will work on all phones that have the Minkle platform installed on them </li></ul>8<br />
  95. 95. Thank You<br />9<br />
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