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About Accomplished executive with track record of driving growth and operational efficiencies in technology and marketing service agencies. Proven success at building and leading teams that deliver multimillion-dollar customer engagement activations in highly competitive markets.
Embraces design thinking techniques to enable disruptive customer engagement strategies. An advocate of experience and service design in re-imagining industry leading omni-channel experiences
Specialties: Emerging Technology, Design Thinking, Customer Experience, Omni-Channel, Digital Marketing Strategy