Case Study: IBM e2open.com
• E2open solutions provide IBM and its multiple tiers of suppliers with a consolidated view of demand and available supply. IBM is able to proactively manage demand-supply execution, inventory, and
replenishment across its global supply chain.
IBM Uses E2open to Support Its On-Demand Business Model
IBM aims to practice what it preaches. The company’s early support of fully automated
processes—such as order management, service requests and OEM manufacturing
work orders—has served to improve customer satisfaction and operational efficiencies.
And over the years the company has remained committed to continuous improvement through the intelligent application of new technologies, becoming a model for a fully automated enterprise using the most advanced supply chain solutions and practices.