BC COMPLIANCE GROUP, LLC
CASE STUDIES
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CONTRACT COMPLIANCE AUDITS
 Nationwide high-end retailer engages a supplier to provide printer and copier management/maintenance
services. We were able to identify discrepancies in their supplier’s reconciliation methodologies. These
discrepancies mistakenly increased the supplier’s annual billings by $35,000 based upon the client’s current
volumes. In addition to bringing about future savings for our client we also secured them a refund of
$150,000.
 Supplier provides telecom systems maintenance and upkeep. Although our audit found no historical billing
issues we were able to identify a number of cost reduction strategies that will bring in anywhere from
$500,000 to over $1 Million in annual savings. The client will implement these strategies with limited out-of-
pocket cost and with little effect on the existing workload of the client’s IT department. In addition, the client
anticipates that the savings they will achieve will allow them to move forward on an equipment upgrade a
year earlier than initially planned.
 Supplier provides nationwide distribution services. Annual spend is approximately $22 Million per year and
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is entering it’s 4 of a six (6) year contract. Supplier and client had each previously performed their own
respective audits at a high level with limited results. Executive management wanted additional confirmation
that spend was in line and properly managed. Audit is ongoing however our preliminary analysis has
identified a number of issues (just under 1% of spend) previously not identified. In addition to anticipated
recoveries and savings client has voiced interest in our assisting in more effectively managing this spend
moving forward by performing pre-audits before bills are paid.
 Supplier provides security services to regional hospital client. Supplier had long history and strong
connections with client. Discrepancies identified included rate variances, overtime miscalculations and time
discrepancies which brought about $125,000 credit. In addition, Overtime Strategy was able to bring about
10% savings on overall spend based upon previous year spend.
 Supplier provides transaction processing services to our regional client. Client needed to identify areas in
which to cut costs without affecting customer service levels (both internally & externally). Supplier was (and
still is) an integral component of the client’s operations. This required that we also gain a clear
understanding of the clients operations and their contracted SLAs prior to approaching our review.
Discrepancies identified included issues with Credit Service Fees, Incorrect Rates, Account Calculations,
Transmission Overcharges and Reduction Strategies, Postage Analysis, Discount Overcharges which
brought about savings of better than $310,000 (NOTE: Future savings vary based upon client’s volume).
COMMERCIAL LEASE AUDITS
 Client leases over 40,000 square feet of office in Midtown Manhattan. The landlord was using the wrong
Porters’ Wage Rate, as well as also incorrectly calculating the increase in a compounding fashion which
allowed the landlord to in effect charge the increase twice. Our review resulted in a $144,000 recovery for
2005 payments, as well as a reduction of $50,000 per annum (minimum savings) for the remainder of their
Lease Term which runs for 13 more years.
1070 Highway 34 Suite Q Matawan, NJ 07747
Phone: (732) 441-0653 / Fax: (732) 441-0654

BC COMPLIANCE GROUP, LLC
CASE STUDIES
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 Under a blended rate program we began a structured lease audit review for our client (over 300 locations
Nationally & in Canada). Our review began less than ten (10) months ago and we have brought in over
$350,000 in recovery and over $1.5 Million in future savings (over 8 – 10 years). In addition, we are working
closely with their real estate group in reviewing leases to provide insights, language changes and approved
methodologies for cost calculations thereby helping to reduce future audit issues.
 Client leases an office / warehouse in Middlesex County, New Jersey. Audit came about after landlord billed
client for three (3) years previously not billed. Our work identified where landlord charging management
fees not permitted, charging estimated rather than actual expenses, and charging real estate taxes. Our
work resulted in the three (3) years of increases being waived for a savings of $83,000 and estimated
annual savings of $22,500.
SALES & USE TAX
 Client had been previously been audited by the State of North Carolina. While performing a reverse sales &
use tax audit we also reviewed the State’s audit for compliance. We identified where the State wrongfully
assess our client by about $14,000 (@ 19%). The statute of limitations for appeal had expired so working
with the client to correct their process and will use our information should North Carolina audit their books
once again. Our reverse audit identified overcharges of $191,000 and successfully collected $174,500 of
the claimed amount.
 Nationwide client with New Jersey based manufacturing facility. Reverse audit recovered over $215,000 in
erroneous NJ sales & use tax payments. Our work also provided greater insight and guidance into their
process of determining taxability (i.e., who, what, when & how taxable). Sales & use tax course provided to
client focused on their company and industry.
FREIGHT AUDIT & REPORTING
 One of the largest international retailers headquartered in the South was able to recover over $3 Million
Dollars in freight service failures and contract compliance issues. In addition to the ongoing weekly
recoveries, leveraging our strategic partner’s web-based reporting system allows the client to identify
specific spend and trending for all modes of transportation and from all carrier invoices to make business
decisions that have also helped to save the company significant logistics dollars.
TELECOM (NON-CELLULAR)
 We identified for our client, located in the New York Tri-Strate Area five (5) areas of recovery (i.e., claims) for
our client totaling just under $200,000 and savings of $60,000 per year going forward. In addition, four (4)
accepted strategies will bring about an additional $25,000 in annual savings once implemented. This review
is still currently in process with additional savings still to be presented.
ACCOUNTS PAYABLE
 A regional fortune 100 client headquartered in the mid-west recovered recover over $1 Million Dollars in
erroneous payments. Also identify changes in procedures and controls during the engagement that allowed
the client to catch almost $750,000 themselves in the first 12 months after implement (all while our project
was still going on).
1070 Highway 34 Suite Q Matawan, NJ 07747
Phone: (732) 441-0653 / Fax: (732) 441-0654