English for Hotel Business: Part 3 Hotel Facilities

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English for Hotel Business: Part 3 Hotel Facilities

  1. 1. 331303<br />English for Hotel Business<br />Asst.Prof. Phunsuk Kannarik<br />
  2. 2. Part 3Hotel Facilities<br />
  3. 3. Facilities of Various Hotels<br /> in Thailand<br />
  4. 4. RAMA GARDENS<br />
  5. 5. Hotel Facilities<br />Facilities & Service      <br />       Finest hotel properties, world-class standards of comfort and convenience, and a professional quality of service that blend efficiency with the warmth of traditional Thai hospitality in a contemporary touch. For your convenience, the Rama Gardens Hotel provides extensive facilities and service for your comfortable stay.<br />
  6. 6. Hotel Facilities<br />Swimming pool <br />Barber shop and beauty salon <br />Business Centre <br />Catering Design Consultant <br />Complimentary Shuttle Bus service  to/from downtown <br />Crew Lounge <br />Currency Exchange <br />Garden Club Floor <br />
  7. 7. Hotel Facilities<br />Laundry & Dry cleaning service <br />Limousine and car rental <br />Medical Services <br />Outside Catering <br />Parking <br />Shopping arcade with jewelry, tailor, books, boutiques & drug store <br />Tour desk & travel agency<br />
  8. 8.
  9. 9. HOTEL FACILITIES<br />Spa Botanica<br />Health Club<br />Swimming pool<br />Tennis courts<br />Golf<br />Jogging<br />Restaurants & Bars<br />Meetings & Conferences<br />Audio-Visual Equipment<br />Telefax Services<br />Foreign Exchange<br />Parking<br />Pool Terrace Café & Bar<br />
  10. 10. <ul><li>Major credit cards accepted
  11. 11. Multi-lingual hotel staff
  12. 12. Valet parking and limousine service
  13. 13. 24-hour in-room dining
  14. 14. Daily morning newspaper
  15. 15. Same-day laundry service, 7 days a week
  16. 16. City-wide paging facilities
  17. 17. Parcel and postal services
  18. 18. Concierge service
  19. 19. Shopping Arcade
  20. 20. Doctor’s clinic and doctor on call 24 hours
  21. 21. Baby-sitting service
  22. 22. Baby cots
  23. 23. Children’s hamper on request</li></li></ul><li>THE EMPRESS <br />HOTEL & CONVENTION CENTER<br />
  24. 24. Facilities and Services<br /><ul><li>Baby Sitting Service and Baby Cribs
  25. 25. Banquet and Conference Facilities
  26. 26. Business Center with Internet service
  27. 27. Car Park (Capacity : 200 vehicles)
  28. 28. Concierge Services
  29. 29. Credit Cards accepted
  30. 30. Daily bed Turndown
  31. 31. Doctor (24 hrs.)
  32. 32. Guest Services Manager
  33. 33. Health Center
  34. 34. Laundry and Dry Cleaning Service
  35. 35. Money Exchange
  36. 36. Hotel Sauna
  37. 37. Sauna
  38. 38. Shopping Arcade
  39. 39. Swimming Pool
  40. 40. Transfer to/from the airport, Limousine </li></ul> and Tour Desk<br /><ul><li>24-hours Room Service
  41. 41. Limousine and Taxi Service
  42. 42. Tour desk</li></li></ul><li>AMARIWATERGATE HOTEL<br />
  43. 43. Hotel Facilities/Other services<br />Sivara Spa<br />Sivara Salon <br />24-hour reception, porter and concierge service <br />24-hour business centre with email and internet access <br />Video conference service <br />Postal services <br />Foreign exchange facilities <br />Laundry and valet services <br />Limousine service <br />Babysitter <br />Shopping arcade <br />Tour desk (sightseeing service) <br />Separate group check-in lounge <br />Broadband internet access <br />Wireless internet access (Wi-fi) <br />
  44. 44. Sivara Salon<br />
  45. 45. swimming pool and sun deck <br /> gymnasium <br />Facilities<br />squash courts <br />aerobics and work-out studio<br />
  46. 46. Sports & Recreation<br />Swimming pool with jacuzzi and sun deck <br />Children's pool <br />Clark Hatch Fitness Centre featuring: <br /> squash courts, cardio vascular room, gymnasium, aerobics and work-out studio, saunas, steam rooms<br />
  47. 47. Swimming pool with sun deck<br />
  48. 48. jacuzzi bath<br />
  49. 49.
  50. 50. HOTEL FACILITIES<br /><ul><li> Traditional Thai Massage
  51. 51. Laundry Service
  52. 52. Postal Stamps & Mailing
  53. 53. Souvenir Shop
  54. 54. Room Service (0600-2300 hrs)
  55. 55. Telefax Services
  56. 56. Foreign Exchange
  57. 57. Swimming pool</li></li></ul><li>Word Study<br />Many guests have special needs. What facilities<br /> would the following people require?<br />A group of business persons<br />A family with young children<br />A family with a baby<br />A group of elderly persons<br />5. A group of foreign guests<br />
  58. 58. Are King size beds available in the rooms?<br />Do you have rooms with a bathtub?<br />What television channels are available in the rooms?<br />Do you have non-smoking rooms?<br />Are safety deposit boxes available at the hotel?<br />Is e-mail available at the hotel?<br />Questions about Hotel Facilities<br />

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