Crossing bordersRethinking Learning in OrganizationsChristian Glahn

Dutch distance education university No on-campus courses Flexible and personalized learning approx. 20k students Main campus Heerlen 21 Study Centres across the Netherlands and Belgium 2009 25th anniversary Home of the IADTUOU.NL

Dutch distance education university

No on-campus courses

Flexible and personalized learning

approx. 20k students

Main campus Heerlen

21 Study Centres across the Netherlands and Belgium

2009 25th anniversary

Home of the IADTU

Competence Centre for educational technologies and e-learning approx. 120 staff Interdisciplinary research and development Learning and Cognition Learning Networks Learning Media National and international projects for education and industry Member in international standardization committeesCELSTEC

Competence Centre for educational technologies and e-learning

approx. 120 staff

Interdisciplinary research and development

Learning and Cognition

Learning Networks

Learning Media

National and international projects for education and industry

Member in international standardization committees

The CELSTEC LaboratoryExploring the educational technologyof the futureMobile learningUbiquitous learningWorkplace learning PersonalizationUsability (incl. eye tracking studio)Games and simulationsTechnology scoutingInformation and training eventsActive working environment

Where are the people?The Working Situation 20 Staff 5 Countries8 large scale projects flexible workplaces high mobility

20 Staff

5 Countries

8 large scale projects

flexible workplaces

high mobility

Our Learning ProblemInnovating together

In an international highly mobile group we ask ourselvesWhat Holds group work together?

Communicating is not enough!Photo owned by http://www.flickr.com/photos/johnmueller/3814846567/

Knowledge Sharing

Knowledge Sharing is Learning in a Group

Knowledge SharingHomepage Extranet Information Intranet Information Project Wikis(http://celstec.org)

Extranet Information

Intranet Information

Project Wikis

Knowledge SharingPublic Document Repository Research reports Publications Open access to all documents(http://dspace.ou.nl)

Research reports

Publications

Open access to all documents

Knowledge SharingStaff Web-logs Research documentation Project coordination Early research and trends(http://elgg.ou.nl)

Research documentation

Project coordination

Early research and trends

Knowledge SharingShared mind maps Research documentation Project planning Brainstorming(http://www.mindmeister.com)

Research documentation

Project planning

Brainstorming

Knowledge SharingSocial Information Portal Web-logs Social Bookmarks Integration not replication

Web-logs

Social Bookmarks

Integration not replication

Too Many systems confuse the staffLet’s face the obvious

Engage People into SharingFun and payoff are important

More Knowledge SharingReflection support widgets Review current work Identify learning activities Identify learning needs Review learning progress

Review current work

Identify learning activities

Identify learning needs

Review learning progress

Engagement and Reflection need ContextLocationPeersTasksProjectsContextCollaborationConceptsTimeParticipationEvents

Context can be Constructed and ShapedLocationPeersTasksProjectsContextCollaborationConceptsTimeParticipationEvents

Contextualize InformationWeb-based Desktop applicationPersonalComprehensive overview

Contextualize InformationMobile Personal Quick overview(Semi-) automatic filtering

Contextualize InformationAmbientSocialQuick overviewAd-hoc discussions

Contextualize InformationOnly one source of information

Knowledge Sharing using Video

High quality A lot of preparation “Long” production line Long term investmentEducational VideoKnowledge Sharing using Video

High quality

A lot of preparation

“Long” production line

Long term investment

Educational Video Portal

Study Coach

Interactive VideosEmergo Framework Game like interaction Students can influence the story lineDidactic guiding possibleIt is easy to author story lines

Game like interaction

Students can influence the story line

Didactic guiding possible

It is easy to author story lines

Educational VideoFlash MeetingKnowledge Sharing using Video Low to mid quality Meeting documentation Synchronous and asynchronous communication modes Deeper communication modes

Low to mid quality

Meeting documentation

Synchronous and asynchronous communication modes

Deeper communication modes

Flash MeetingLive discussionsDiscussion replay

Educational VideoFlash MeetingKnowledge Sharing using VideoScreen and Lab Casts Mid to high quality Show and tell Software and concept related information sharing

Mid to high quality

Show and tell

Software and concept related information sharing

Screen and Lab Casts

Educational VideoFlash MeetingKnowledge Sharing using VideoScreen and Lab Casts Mid to high quality Easy to use Quick capturing of situations Show and tellCommunity building Process related information sharingAd-hoc Video

Mid to high quality

Easy to use

Quick capturing of situations

Show and tell

Community building

Process related

Community ChannelSearch YouTube for CELSTEC to find out more!

Integrated podcasting service Desktop delivery Mobile delivery External training (for students) Internal training and sharing (for staff and partners)Educational VideoFlash MeetingKnowledge Sharing using VideoScreen and Lab CastsAd-hoc Video

Desktop delivery

Mobile delivery

External training (for students)

Internal training and sharing (for staff and partners)

ConclusionConnecting a group in a multi-national environmentCommunication is not enoughSharing knowledge leads to learningEngage people for sharing is importantContextualize informationLower barriers for creating information

Contact informationDr. Christian Glahn Assistant ProfessorCentre for Learning Sciences and TechnologiesEMail: christian DOT glahn AT ou DOT nlhttp://celstec.org http://www.ou.nlhttp://www.slideshare.com/phish108