Tracking Performance Equitably: an accessible recognition system template
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"Jane Jacobs argued, contrary to common wisdom in the 1960's, that streets are safer when more people are on them. They are also safer when people are able and willing to watch the street from windows. In The Death and Life of Great American Cities, she explains how to make public streets and public spaces secure. Her ideas are a prescription for real crime prevention, not simply a way to achieve a feeling of security. Safe, well-used streets are inherently livable streets."
Following the wisdom of Jacobs and by applying her principles to labor supervision, I created and adopted this recognition system template in the summer of 2013, later known as the "student worker acknowledgement grid -- or swag sheet," to quickly collect data on the work habit and work ethic of my workers.
This tracking system gave us real-time performance data that required student supervisors to become more engaged with the work of their subordinates, allowed us to give specific and periodic recognition (based upon the principles outlined in Aubrey Daniels book "Bringing Out the Best in People"), track growth/ regression of our workers, & gave the inexperienced workers a sense that the management was involved with their success.
This experiment actually resulted in a significantly measurable rate of improved performance. You will be able to read more about my work once I complete my blog post that will debut at the end of the month: http://gritingrace.wordpress.com/2014/03/03/tracking-performance-equitably/
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