1870s Charles Darwin first comments on the term Emotional Intelligence 1930s Social intelligence first identified by EL Thorndike 1940s Wechser suggests that affective components of intelligence may be essential to success in life 1950s Psychologist, Abraham Maslow,describes how people can build emotional intelligence
1970s Howard Gardner’s book, The Shattered Mind , introduces the concept of multiple intelligences 1980s Psychologists Peter Salovey and John Mayer publish their landmark article 1990s Daniel Goleman popularizes EI with his best selling book that advocates EI ahead of IQ
The top 3 EI models in use today are:
Salovey-Mayer Model Has four emotional branches and suggests that your motions make you smarter via:
emotional perception & identification;
emotional facilitation of thought;
emotional understanding; and
The Bar-On Model Comprises five domains upon which to assess your emotional-social traits. These are:
self awareness and self expression;
social awareness and interpersonal relationship;
emotional management and regulation;
change management; and
The Goleman Model Takes the approach that EQ provides the foundation for competencies of personal and social skills that lead to superior performance in the work place.
Goleman contrasts self
as opposed to other .
Then acknowledges the differences between recognition
and regulation .
Would you like a summary?
‘ To understand and measure the abilities and traits related to recognising and regulating emotions in ourselves and in others’
Food for thought.
Is EI a new science or something that’s always been inherent in psychological studies and methods?
The most gifted leaders are self-aware
They understand and control their emotions
whilst intuitively grasping how others feel.
But what’s in it for you?
Loyal and trusting relationships;
increased energy and effectiveness under pressure;
and the ability to create a brighter future.
It’s not too late
EI can be learnt at any age
and generally increases as we get older.
Do you think globalisation has affected EI?
Has EI spread within Western society simply because societal and cultural norms have changed?
Is there a down side to EI?
Some think EI is too vague,
some think EI is difficult to measure,
and some think EI is dangerous when forced upon employees.
EI, what do you think?
References Caruso, D, Salovey, P, 2004, The Emotionally Intelligent Manager, Jassey-Bass, San Francisco, CA Plutchik, R, 1997, Circumplex Models of Personality and Emotions, American Psychological Association, Washington, DC http://psychology.about.com/od/personalitydevelopment/a/emotionalintell.htm, viewed 29th July 2009 Bar-On, R. ‘The Bar-On Model of Emotional-Social Intelligence’ (2007), Reuvenbaron.org, viewed 3 August 2009, http://www.reuvenbaron.org/bar-on-model Bar-On, R. (2006) ‘The Bar-On model of Emotional-Social Intelligence (ESI)’, Psicothema, 18, supl., 13-25. Caruso, D. (2004) ‘Defining the inkblot called Emotional Intelligence’, Consortium Emotional Intelligence website, viewed 3 August 2009, <http://www.eiconsortium.org/research/ei_issues_and_common_misunderstandings_caruso_comment.htm>. Chapman, A. ‘Emotional Intelligence (EQ)’ (2009), Businessballs.com, viewed 3 August 2009, <http://www.businessballs.com/eq.htm> Cherniss, C. ‘Emotional Intelligence: What it is and Why it Matters’, paper presented at the Annual Meeting of the Society for Industrial and Organisational Psychology, New Orleans, 15 April 2000. Consortium for Research on Emotional Intelligence in Organisations, ‘Measures: ECI2.0 and ESCI’, viewed 3 August 2009, http://www.eiconsortium.org/measures/eci_360.html Cooper, R. K., (1997), Applying emotional intelligence in the workplace, Training and Development, Vol. 51, Issue. 12, pp 31-38 Emmerling, R.J. and Goleman, D. (2003) ‘Emotional intelligence: issues and common misunderstandings’, Consortium Emotional Intelligence website, viewed 3 August 2009, http://www.eiconsortium.org/research/ei_issues_and_common_misunderstandings.htm Goleman, D. (2004) “An EI based theory of performance’, Consortium for Emotional Intelligence website, viewed 3 August 2009, http://www.eiconsortium.org/research/ei_theory_performance.htm Matthews, G., Zeidner, M. and Roberts, R. (2004) Emotional Intelligence: science and myth, introduction/chapter 1: The MIT Press Web Site, viewed 3 August 2009, <http://mitpress.mit.edu/catalog/item/default.asp?ttype=2&tid=10191&mode=toc. Mayer, J., Salovey, P. and Caruso, D. (2000) ‘Models of Emotional Intelligence’, Handbook of Intelligence, ed. R. J. Sternberg, pp 396-420, Cambridge, Cambridge Uni Press. Conte J, 2005 ‘A Review and Critique of Emotional Intelligence Measures’ Journal of Organizational Behaviour, vol. 26 no.4 pp 433-40 Leading by Feel, Harvard Business Review, January 2004, Vol. 82, Issue. 1, pp 27-37 Kruml, S, Geddes, D, 2005 ‘Catching Fire without Burning out: Is there an ideal Way to perform Emotional Labour?’ in Organisational Behaviour Pearson Education Australia, Frenchs Forests, NSW. P279 Liao, H, Chuang, A, 2004, ‘A Multilevel Investigation of Factors Influencing Employee Service Performance and Customer Outcomes’, Academy management Journal, vol.47, no.1 pp 41-58. Locke E, 2005 ‘Why Emotional Intelligence is an invalid concept’ Journal of Organizational Behaviour, vol. 26 no.4 pp 425-31. Robbins, S, Judge, T, Millet, B, Waters-Marsh, T 2008 Organisational Behaviour Pearson Education Australia, Frenchs Forests, NSW. Strack, F, Stepper, L, Martin, S, 1988, ‘Inhibiting and Facilitating Conditions of the Human Smile: A Nonobstrusive Test of the Facial Feedback Hypothesis’ Journal of Personality and Social Psychology, vol. 54, pp 768-77.