2. Table of Contents
I). Introduction Statements
1). Background of Topic
2). Objectives of Topic
3). Significance of Topic
II). Body Statements
1). Definition of Attitude and Job Satisfaction
2). Types of Attitude and Job Satisfaction
3). The components of an attitude
4). The main factors affect attitude
5). How to improve an attitude
6). How do Attitude and Job Satisfaction relate?
7). How important of relationship between Attitude and Job Satisfaction
8). Case
III). Conclusion Statements
1). Summary
2). Recommendations

3. Introduction Statements
1). Background of Topic
 At working place, attitude and job satisfaction is what matter to the most
organization nowadays.
 Our group chooses this topic to enhance our knowledge and experience
regarding this field of study in Organizational Behavior Course.

4. Introduction Statements
2). Objectives of Topic
Main Objective
 To find out the relationship between Attitude and Job Satisfaction
Specific Objectives
 To define Attitude and Job Satisfaction and types
 To underline the components of an attitude
 To explain the main factors that affect attitude and key improvement
 To identify how important of relationship between Attitude and Job Satisfaction

5. Introduction Statements
3). Significance of Topic
 We witness that after this study, it help us to know ourselves what really want
and expectation from our job.
 Attitude and Job Satisfaction have many advantages for organization and staffs.
 Finally, we hopefully this study and report serves the other students as their
reference or guide for future study.

6. Discussion Statements
1). Definition of Attitude and Job Satisfaction
 Attitude: A state in which man moves to act or do in social activities with
certain feelings in response to a situation or condition of the objects in the
surrounding environment.
 Job satisfaction: Is how content an individual is with his or her job. Affective
job satisfaction is the extent of pleasurable emotional feelings individuals have
about their jobs overall.

7. Discussion Statements
2). Types of Attitude and Job Satisfaction
 Types of Attitude
1. Job Satisfaction: Reflects the extent to which an
individual likes his or her job.
1. Job Involvement: Defined as the degree to
which one is cognitively pre-occupied with,
engaged in, and concerned with one’s present job.
1. Organizational Commitment: Reflects the
extent to which an individual identifies with
an organization and is committed to its goals.

8. Discussion Statements
 Types of Job Satisfaction
1. Job specification: A job specification is an official document which describes
the duties, required knowledge, skills and abilities, employee characteristics and
minimum qualifications of State jobs.
2. Job enlargement: Job enlargement is simple defined as the horizontal level
expansion of a job.
3. Job enrichment: Is a type of job redesign intended to reverse the effects of
tasks that are repetitive requiring little autonomy.

9. Discussion Statements

10. Discussion Statements
Passive
Exit
• Behavior
directed toward
leaving the
organization
Neglect
• Allowing
conditions to
worsen
Loyalty
• Passively
waiting for
conditions to
improve
Active
ConstructiveDestructive
Voice
• Active and
constructive
attempts to
improve
conditions

11. Discussion Statements
3). The components of an attitude

12. Discussion Statements
4). The main factors affect attitude
1. Personal experience:
2. Culture:
3. Other people are considered
important:
4. Media:
5. Educational Institutions
and Religious:
6. Emotional factors in them:

13. Discussion Statements
5). How to improve an attitude
1. Learn how to train your mind at times when you're feeling down and
negative.
2. Don't compare our self to others.
3. Do our best not to be like others.
4. Remember times in our life.
5. Focus on one thing rather than many.
6. Don't be so hard on our self, we're only human.
7. Be truthful.

14. Discussion Statements
6). How do Attitude and Job Satisfaction relate?
 It is a key factor in realizing organizational and individual goals that in
turn greatly depends on individual’s self-motivation and job
satisfaction. Job satisfaction is one’s attitude towards his job (positive or
negative).
 Satisfaction in work and the
work environment is the basic
constituent of employee job
satisfaction.

15. Discussion Statements
7). How important of relationship between Attitude and Job
Satisfaction
 The emotional state of a worker while working is critical to job attitudes and the
wellbeing at work which is significant in characterizing job attitude.
 Supervision has a significant relationship with productivity.
 Co-workers are a common source of job stress.
 Compensation and progression function as positive reinforcement.
 The supervisor's personality strongly influences the subordinate's satisfaction with
the supervisor.

16. Discussion Statements
8). Case
 Detective Matthews has been employed by the East Hartford Township
Police Department since January of 1989.
 Detective Matthews first worked as a patrol officer and was awarded
Officer-of-the-Year in 1991. Due to his excellent investigation skills, he
was promoted to the position of detective in 1993.
 Detective Matthews’ case load includes investigations of robbery, theft,
fraud, and an occasional homicide, however, he specializes in the
investigation of child abuse and sexual assaults that occur in East Hartford
Township.

17. Conclusion and Recommendation
1). Conclusion
 Work attitudes are our feelings toward our company and job.
 Therefore, companies track feelings toward work and try to create more positive attitudes.
 The main behaviors that contribute to organizational effectiveness are job performance,
citizenship behaviors, absenteeism, and turnover.
 These behaviors are affected by a complex blend of personality and situational factors, and
factors affecting these behaviors and work attitudes will be examined in more detail in
other chapters of this book.

18. Conclusion Statements
2). Recommendations
 Change the current organizational structure for the purpose of proper
communication of knowledge and information from the top management people to
the general employees to achieve organizational goals and objectives
 continue the current practices and approaches within the workplace for the better
involvement and participation of all employees into the decision making process
within the organization
 should be regular meetings and gatherings within the general employees and top
management personnel to share knowledge and information as well as to collect
feedback and suggestions from the general employees
 should adopt and implement on regular basis both measuring of job satisfaction
and work performance and thus provide relevant support and guidance to improve
the skills and competencies that can create more job satisfaction and better work
performance

19. Conclusion statement