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MIS RA Training November 2010
 

MIS RA Training November 2010

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RA,Fraud & Risk Mgt Training Accra November 2010

RA,Fraud & Risk Mgt Training Accra November 2010

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    MIS RA Training November 2010 MIS RA Training November 2010 Document Transcript

    • Global Leader in Audit, Risk, Fraud and Security Training Organised By In Partnership With Auditing Fraud and Revenue Assurance in Telecom Companies Understanding the nature and scope of revenue risk management in telecom companies, as well as the strategies, business processes and tools required to reduce revenue loss Course Director Mark Johnson 20 years experience in telecom Accra, Ghana fraud and revenue assurance 3 day course 16 - 18 November 2010 Quotes from previous telco companies that have attended MIS courses: “Excellent course content, handouts, reference material and additional info given to take away” BT “Very precise and informative” Mobitel EAD Earn 22 CPE credits • Understand how revenue loss occurs within telecom operators, in terms of internal and external frauds and revenue leakage in systems and processes • Recognise the key symptoms of revenue leakage, as well as the manifestation of technical and non-technical risks • Discover key strategies that every operator can adopt to eliminate leakage and improve profitability • Gain expertise in assessing revenue risk exposure and in working with operational teams to devise improved business processes or other solutions • Assure completeness, accuracy, timeliness and security along the entire length of the revenue management chain MIS Training has been accredited by the The highest and most recognisable standard for educational training UK Border Agency Approved Enquire or register today Web: www.findajobinafrica.com/findajobinafrica Email: training@thehordinc.com
    • Auditing Fraud and Revenue Accra, Ghana Assurance in Telecom Companies Understanding the nature and scope of revenue risk management in telecom companies, as well as the strategies, 3 day course business processes and tools required to reduce revenue loss 16 - 18 November2010 Course Director Mark Johnson Mark Johnson is an individual member of the UK Fraud Advisory Panel (FAP) and has 30 years experience in risk management and security, with the past 20 years being spent primarily in the telecom fraud and revenue assurance arena. Mark was formerly the Head of Network Fraud Control for Cable & Wireless plc supporting Group fraud management operations in Eastern Europe, Africa and Latin America through Course focus and features the central design and development of In this intensive and interactive three day seminar you will be introduced to the full range of risks C&W fraud detection software facing modern telecom operators of all types in terms of fraud and revenue leakage. Using practical applications. examples you will gain a full understanding how mobile convergence and a host of new services In 1997, Mark set up his own consulting are increasing business complexity and contributing to rising levels of revenue risk. Through case business. It has just concluded a two year studies you will gain a practical understanding of the role audit can play in identifying key assignment at a major mobile operator vulnerabilities and gaps in business processes, and specifying the most appropriate control where it was responsible for managing frameworks to reduce exposure. the delivery of a very large fraud and Throughout the seminar you will gain unparalleled insights into the actual fraud and revenue revenue assurance application and call controls operated by Telecom Companies and will be given practical examples of how losses occur record database, covering over 30 million and how they are corrected that can be assimilated into your working environment. subscriber accounts. Key topic areas • Understand the operational fraud and revenue assurance issues facing Telecom Companies in the changing world of communications • Recognise the risks associated with Telecom Companies and the methodologies for identifying and controlling those risks • Gain an understanding of how to deploy the most appropriate audit techniques to optimise coverage of fraud and RA leakage • Discover those controls that contribute to the financial statement assertions and how to ensure an adequate internal control framework over financial reporting • Gain an understanding of how to review the fraud and revenue assurance functions in a Telecom Company and make practical and value add recommendations for improvement • Ensure income integrity, security and revenue leakage prevention © MIS Training 2010 Enquire or register today Web: www.findajobinafrica.com/findajobinafrica Email: training@thehordinc.com
    • Who Should Attend Prerequisite None Auditors, Risk Managers, Revenue Assurance and Fraud Managers & Security personnel Learning Level Intermediate within telecom sector Fee GBP £1,795 CPEs 22 Day One Day Two Day Three Telecom Fraud Control Telecom Revenue Assurance Practical Risk Assessments Fraud Categories Common Leakage Scenarios Practical Risk Assessment Techniques • Fraud evolution • Pre-paid services • Simple risk assessment approaches • Key drivers • Post-paid services • Practical risk assessment workshop • Classifying telecom fraud • Fixed Line services Risk Mitigation • Fraud management tools • Data & VAS services • Basic risk planning Mobile Frauds Revenue Assurance Strategies • Practical risk planning workshop • Typical scenarios • Approaches to RA Communicating to Senior Management – Detection tools • Determining ROI • Developing awareness – Investigation techniques • Business case development • Marketing internally – Fraud prevention • Teams structure & skills • Presentation techniques • KPIs and Metrics Fixed Line Frauds • Practical presentation skills session • Typical scenarios RA Tool Selection and Implementation – Detection tools • Scoping, Phasing & Planning – Investigation techniques • Defining key features – Fraud prevention • RFP creation • Vendor selection Bypass • Fundamentals of project management • SIM Boxing • Reporting & Dashboards • IRSF • Impact and response Online Issues • Social networking • Virtual money • Hacking, viruses and Trojans • Phishing and identity theft Enquire or register today Web: www.findajobinafrica.com/findajobinafrica Email: training@thehordinc.com
    • Global Leader in Audit, Risk, Fraud and Security Training Organised By In Partnership With Auditing Fraud and Revenue Assurance in Telecom Companies Understanding the nature and scope of revenue risk management in telecom companies, as well Registration as the strategies, business processes and tools Auditing Fraud and Revenue Assurance in required to reduce revenue loss Telecom Companies 16th - 18th November 2010, Accra, Ghana GBP £1,795 (MT041114) Quote: Hord Inc Accra, Ghana Please register me 16 - 18 November 2010 Customer Information Can’t make this date? Title First name Contact us to find out when we are next running the event Surname Why attend? Title/Position • MIS Training Institute is the global leader in audit and Organisation infosecurity training, with over 30 years experience and having trained over 200,000 delegates EU VAT Number (A copy of your tax certificate is also required) • MIS Training has been accredited by the British Accreditation Council (BAC). The BAC is recognised the world over and represents the clearest mark of educational quality. BAC is Company VAT Number (If applicable) recognised by the UK Border Agency • Gain CPE points towards your professional certification E-Mail Address (Required) Address Ways to register Country Postcode Contact Felix on Telephone Email training@thehordinc.com Fax I have read and agree to the terms & conditions Phone +233(0)545051890 Mobile +233(0)545052688 Web www.findajobinafrica.com/findajobinafrica And Quote: Hord Inc The information you provide will be safeguarded by the Cancellation Policy Euromoney Institutional Investor PLC group whose [Please ensure you have read this carefully before submitting your registration] MIS Training operates a 20 working day cancellation policy. Any cancellations received after 20 days or any delegate that does not attend will be subject to full payment. You may transfer to another subsidiaries may use it to keep you informed of relevant course/conference for a transfer fee of 25% of the initial booking fee plus the difference between the value of the course/conference you products and services. We occasionally allow reputable are transferred to. This will be invoiced or refunded. Please note that the replacement course/conference must take place within 6 months companies outside the Euromoney Institutional Investor of the initial application. Alternatively you may send another colleague to the initial booked course/conference without incurring any PLC group to contact you with details of products that additional fees. A full refund less an administration fee of £100 will be given for cancellation requests received up to 20 working days before may be of interest to you. As an international group we the event. Cancellations must be made in writing and reach the MIS office before the 20 working days deadline. may transfer your data on a global basis for the purposes Accommodation indicated above. If you object to contact by telephone All training venues will be confirmed 3-4 weeks prior to the course start date. For further information please email mistieurope.com or call +44 (0)20 7779 8456. fax or email please tick the relevant box. If you do not want us to share your information with other reputable companies please tick this box Enquire or register today Web: www.findajobinafrica.com/findajobinafrica Email: training@thehordinc.com