Social Intelligence Design (SID)? C ésar Cárdenas Mechatronics Department ITESM Querétaro Campus March 24, 2009
SID attempts to integrate and understand the interactions between designing and social intelligence .
SID involves multiple disciplinary approaches concerning design and implementation of systems and environments:
from group/team oriented collaboration support systems that facilitate common ground building, goal-oriented interaction among participants, to community support systems that support large-scale online-discussion.
SID involves processes associated with the cognitive and social psychological understanding of social intelligence , providing means for predicting and evaluating the nature and consequences of communication media on the nature of discussions, interaction dynamics, and decision making.
SID encompasses also pragmatic considerations from economy, sociology, ethics and many other fields , for social intelligence design has a direct relation with the society.
For SID, all these aspects work complementarily to each other and must be integrated intimately , for good systems cannot be built without good understanding and vice versa .
Natural Interactions - covering theory, modeling and analytical frameworks that have been developed with Social Intelligence Design in mind, including situated computation, embodied conversational agents, sociable artifacts, socially intelligent robots.
Collaboration Technologies and tools - covering innovations to support interactions within communities, covering a range from knowledge sharing systems, multi-agent systems and interactive systems.
Communities - covering community media, communication patterns in online communities, knowledge-creating, network and anonymous communities.
Multidisciplinary perspectives – exploring social intelligence at the intersection of different disciplines, such as, people-place-process, place-technology-interaction, that bring technology, work spaces, social behaviors and process aspects together.
Application Domains - including design, workspaces, education, e-commerce, entertainment, digital democracy, digital cities, policy and business.
SID Granularities [Nishida 07]
SID in a Nutshell by C ésar Cárdenas SID-based System HCI-based System SID Granularity
JM08: Application Domains - including design, workspaces, education , e-commerce, entertainment , digital democracy, digital cities , policy and business.
Social Network Collaboration Social discourse/interaction Conviviality Social bookmars and social search Social group dynamics Group development Reputation Leadership Social simulation Business process Cross cultural Trustworthiness Tacit knowledge transfer Conflict negotiation Workspace design Persuasion Global teamwork Shared understanding and ontologies Social cause and responsibility Multiuser actions Awareness Agency Intention Believability Entrainment Likeability Interactivity Vividness Richness Gaze Artistic and emotional aspects SOCIAL CONSCIOUSNESS & EVOLUTIONARY LEADERSHIP Individualism/Groupism CONSCIOUS EVOLUTION Fractured, dualistic way of thinking/feeling/living (us vs. them, human vs. nature, win/lose) C ésar Cárdenas Model (extension of Nishida Model)