Delivering a system Georgi Petrov December/04/2007

Outline Types of delivering Planning to Finish Planning an Install Planning Deployment Finishing a Plan Supporting a Product

Types of delivering

Planning to Finish

Planning an Install

Planning Deployment

Finishing a Plan

Supporting a Product

Types of Delivering Installation Deploying

Installation

Deploying

Planning to Finish Plan delivery early in the project Test installation and deployment early & often Solve installation and deployment problems promptly Make measurements a regular part of installation and deployment efforts Check, double check, and then check again

Plan delivery early in the project

Test installation and deployment early & often

Solve installation and deployment problems promptly

Make measurements a regular part of installation and deployment efforts

Check, double check, and then check again

Planning an Install Identify the target platforms for the installation package Specify what the user will find where, after a successful installation Design the installation package Plan to incrementally build the installation package by identifying which items are included when, and how the increments will be tested Test the installation package on multiple configurations of target the platform Retest the installation as the product changes

Identify the target platforms for the installation package

Specify what the user will find where, after a successful installation

Design the installation package

Plan to incrementally build the installation package by identifying which items are included when, and how the increments will be tested

Test the installation package on multiple configurations of target the platform

Retest the installation as the product changes

Planning Deployment Research the current environment and the postdeployment environment Specify successful completion criteria Outline the tasks and task sequence Plan the deployment by task-person assignments Expect and prepare for problems

Research the current environment and the postdeployment environment

Specify successful completion criteria

Outline the tasks and task sequence

Plan the deployment by task-person assignments

Expect and prepare for problems

Finishing a Plan Engineer solutions Record problems, solutions, and decisions Plan for upgrades, service packs, and replacement Monitor and track customer experiences Stick to the completion criteria

Engineer solutions

Record problems, solutions, and decisions

Plan for upgrades, service packs, and replacement

Monitor and track customer experiences

Stick to the completion criteria

Customer Support Identify the type and length of support early in the project Specify the project requirements for support Plan support by request-assignment pairing Assess support quality and performance Keep the end-point of support highly visible

Identify the type and length of support early in the project

Specify the project requirements for support

Plan support by request-assignment pairing

Assess support quality and performance

Keep the end-point of support highly visible

Sources Henry, J. (2003). Software Project Management . ISBN 0-201-75865-2 Graphics from Yard Waste Management Committee , http://www.dnrec.state.de.us

Henry, J. (2003). Software Project Management . ISBN 0-201-75865-2

Graphics from Yard Waste Management Committee , http://www.dnrec.state.de.us

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Q & A