Information resources – Lotus Notes/Domino Where to find informations and support Petr Kunc, petr_kunc@cz.ibm.com

I WANT TO... ...know something ...find something ...solve something

...know something

...find something

...solve something

I WANT TO KNOW SOMETHING

Documentation https:// www.ibm.com/developerworks/lotus/documentation/

Redbooks http ://www.redbooks.ibm.com

Lotus developerWorks http ://www.ibm.com/developerworks/lotus

Technical articles http ://www.ibm.com/developerworks/views/lotus/libraryview.jsp

Lotus Wikis http ://www.lotus.com/ldd/dominowiki.nsf

Discussion http:// www.ibm.com/developerworks/lotus/community/

RSS channels http ://www.ibm.com/developerworks/lotus/community/rss.html

Education http ://www-304.ibm.com/jct03001c/services/learning/ites.wss/cz/cs?pageType=course_list&subChapter=9781&subChapterInd=S&subChapterName=Notes+and+Domino+8&chapter=5876&chapterName=Lotus+software

Certification http ://www-03.ibm.com/certify/certs/lt_index.shtml

I WANT TO FIND SOMETHING

Download http ://www.ibm.com/developerworks/lotus/downloads/more.html

IBM Fix Central http:// www.ibm.com/support/fixcentral/

IBM Support Toolbar http:// www.ibm.com/software/support/toolbar/

IBM Support Portal http:// www.ibm.com/support/entry/portal/

I WANT TO SOLVE SOMETHING http ://www.google.com

Google http ://www.google.com

Open Service Request (SR) – report a problem http ://www.ibm.com/software/support/probsub.html

IBM Support Handbook (how IBM Support works) http ://www14.software.ibm.com/webapp/set2/sas/f/handbook/home.html