981 Chap12 Biz Operations And Materials (Final)

652 views
587 views

Published on

0 Comments
0 Likes
Statistics
Notes
  • Be the first to comment

  • Be the first to like this

No Downloads
Views
Total views
652
On SlideShare
0
From Embeds
0
Number of Embeds
2
Actions
Shares
0
Downloads
12
Comments
0
Likes
0
Embeds 0
No embeds

No notes for slide

981 Chap12 Biz Operations And Materials (Final)

  1. 1. Lecture 12 Operations and Materials Management: Managing the Production and Flow of Goods and Services
  2. 3. <ul><li>Describe the nature of the operations and materials management process and explain how it builds competitive advantage and profitability. </li></ul><ul><li>Identify the five main components of operations and materials management costs and the methods companies use to reduce them. </li></ul>
  3. 4. <ul><li>Differentiate three major kinds of operating systems companies use to produce goods and services. </li></ul><ul><li>Understand total quality management (TQM) can significantly improve both quality and productivity. </li></ul>
  4. 5. <ul><li>Describe three materials management methods companies use to improve the flow of resources into and out of the production system and increase operations efficiency . </li></ul>
  5. 6. CEO for UTC United Technologies Corp. <ul><li>2000, One of the most profitable companies in the world. </li></ul><ul><li>Process disciplines </li></ul><ul><li>From Otis to UTC </li></ul><ul><li>UTC is on Top of its Games </li></ul><ul><li>Achieving Competitive Excellence </li></ul>
  6. 11. <ul><li>Materials Management </li></ul><ul><li>Includes the activities necessary to find and purchase high-quality raw materials or low-cost components and deliver them to operations as efficiently as possible </li></ul>
  7. 12. <ul><li>Operations and Materials Management Process </li></ul><ul><li>Input Stage </li></ul><ul><li>Operations Stage </li></ul><ul><li>Output Stage </li></ul>
  8. 15. <ul><li>Operations and Materials Management Process </li></ul><ul><li>Input Stage </li></ul><ul><ul><li>Raw materials </li></ul></ul><ul><ul><li>Components </li></ul></ul><ul><ul><li>Labor </li></ul></ul><ul><ul><li>Customers </li></ul></ul>
  9. 16. <ul><li>Operations and Materials Management Process </li></ul><ul><li>Operations Stage </li></ul><ul><ul><li>Skills </li></ul></ul><ul><ul><li>Knowledge </li></ul></ul><ul><ul><li>Machines </li></ul></ul><ul><ul><li>Experts </li></ul></ul>
  10. 19. <ul><li>Developing expertise in OMM activities </li></ul><ul><li>Superior productivity </li></ul><ul><li>Quality innovation </li></ul><ul><li>Responsiveness to customers </li></ul>
  11. 23. <ul><li>Operating Systems </li></ul><ul><li>Mass production is based on the use of automated machines and SOP’s to control the work process </li></ul><ul><li>Companies operate mass production systems to manufacture large quantities of standardized products to reduce operating costs </li></ul>
  12. 25. <ul><li>Total Quality Management </li></ul><ul><li>An operations technique for continuous improvement to increase quality and reduce costs </li></ul><ul><li>TQM can be used to improve the efficiency and effectiveness of any operating system </li></ul>
  13. 27. <ul><li>Materials Management Methods </li></ul><ul><li>To build competitive advantage - </li></ul><ul><li>Computer aided materials management </li></ul><ul><li>Global supply chain management </li></ul><ul><li>Just-in-time inventory systems </li></ul>

×