Sap screen personas_webinar4_master_data_20130403

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Slides from SAP Screen Personas webinar that originally broadcast on April 3, 2013. Speakers Sebastian Steinhauer and Florian Doerr talk about how to use Personas to improve master data quality, including a demo.
Watch the full recording at http://www.sap.com/community/showdetail.epx?ItemID=24436

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Sap screen personas_webinar4_master_data_20130403

  1. 1. Webinar Series: Enhance Usabilitywith SAP Screen PersonasPart 4: Improve Master Data Quality with SAP Screen PersonasApril 3, 2013 Florian Doerr Sebastian Steinhauer Solution Engineer Product Owner SAP Brazil SAP Imagineering
  2. 2. Webinar Series:Enhance Usability with SAP Screen Personas Make SAP ERP Beautiful with SAP Screen Personas Available on-demand Streamline Order to Cash Process with SAP Screen Personas Available on-demand Personalization without Programming: SAP Screen Personas Available on-demand Improve Master Data Quality with SAP Screen Personas Today How Varian Medical is improving usability with SAP Screen Wed 4/24 Personas in the Order Management process (in 3 weeks)© 2012 SAP AG. All rights reserved. 2
  3. 3. Agenda: Maintaining Meaningful Master Data• Master data overview• Data quality issues• MM01 master data demo• Personas feature review – inside the demo• Q&A© 2012 SAP AG. All rights reserved. 3
  4. 4. Data Quality and Business Impact“It is a capital mistake to theorize before one has data.” Sherlock Holmes, Sir Arthur Conan DoyleDecisions are no better than the data driving them.Data are critical input to almost all decisions and implicitly define common terms inan enterprise – contributing significantly to the organizational culture.Total cost of poor data quality has cost impact but is hard to track and quantify. Case studies show that data quality directly impacts 8-12 percent of revenueData and data quality is critically important!© 2012 SAP AG. All rights reserved. 4
  5. 5. Where does bad data come from?System workaroundsDynamic change of business and process Fields are used for a different purpose by convention – this data is not captured and institutional group knowledge is created When moving to a new market existing software needs to be adjusted to reflect market specific changesHigh system complexity or system shortcomingsAnd interdependent data Complex screens encourage users to only fill out validated content Interdependent data that is not validated (most institutionally) has a high tendency of being entered partially wrongLack of common data standards or knowledge© 2012 SAP AG. All rights reserved. 5
  6. 6. Example from webinar #2 - Streamline Quote to CashProcess with SAP Screen Personas Before  AfterIntuitive, streamlined screens reduce the risk of bad data entry© 2012 SAP AG. All rights reserved. 6
  7. 7. Intuitive screens reduce the chances of failure© 2012 SAP AG. All rights reserved. 7
  8. 8. Creating simple screens - diving a little deeperEasy wins Automated steps on a • prefilling and hiding fields • single screen • tool tips • across screens • custom labels • using server-side dataReducing complexity by using • radio buttons • drop down list boxes • tab merging© 2012 SAP AG. All rights reserved. 8
  9. 9. Personas allows IT to make business users happier.Business users get more done, faster, with fewer errors.
  10. 10. Final webinar in the series:How Varian Medical Wed • Learn how Varian Medical personalizesis improving 4/24 SAP to improve the productivity of theirusability with SAP (in 3 business usersScreen Personas in weeks) • See examples of screens thatthe Order streamline transaction flows andManagement eliminate keystrokes, enhancing SAPprocess usabilitySpecial guest speaker:Jason JesterManager, Enterprise Applications, Varian Medical Systems© 2012 SAP AG. All rights reserved. 10
  11. 11. More Information:SAP Screen Personas www.sapscreenpersonas.comProduct Page http://wiki.sdn.sap.com/wiki/download/attachments/298682098/Fact Sheet SAP_Screen_Personas_customer_fact_sheet.pdf http://www.youtube.com/watch?v=gquHYSGHol8 (intro)Demo Videos http://www.youtube.com/watch?v=tpMdktziC_8 (basic scripting)PowerPoint http://www.slideshare.net/peterspielvogel/sap-screen-Presentation personas-overview-december-2012-15542219Register for final http://www.sap.com/campaign/na/usa/CRM-XU13-CDP-webinar PERSHWC/index.html© 2012 SAP AG. All rights reserved. 11
  12. 12. Webinar Archives:Webinar 1 replay http://www.sap.com/community/showdetail.epx?ItemID=24419 http://scn.sap.com/community/gui/blog/2013/03/05/qa-Q&A from Webinar 1 transcript-from-sap-screen-personas-webinar-1Webinar 2 replay http://www.sap.com/community/showdetail.epx?ItemID=24423 http://scn.sap.com/community/gui/blog/2013/03/09/qa-Q&A from Webinar 2 transcript-from-sap-screen-personas-webinar-2Webinar 3 replay http://www.sap.com/community/showdetail.epx?ItemID=24425 http://scn.sap.com/community/gui/blog/2013/03/18/qa-Q&A from Webinar 3 transcript-from-sap-screen-personas-webinar-3© 2012 SAP AG. All rights reserved. 12
  13. 13. Thank You! www.sapscreenpersonas.com
  14. 14. See the full recordinghttp://www.sap.com/community/showdetail.epx?ItemID=24436

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