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TechEd CD108

SAP Screen Personas
The power to improve your user experience
Sylvia Barnard and Vinayak Kini M, SAP Custom ...
Disclaimer
This presentation outlines our general product direction and should not be relied on in making a
purchase decis...
Agenda
History of SAP Screen Personas
Architecture
Flavor creation process
Demo – Building screens
 Global settings
 Vis...
History of SAP Screen
Personas
1
History

2
Architecture

3
Develop. Process

4
Building Screens

5
System Admin

6
Business Value

We started with a cus...
Architecture
1
History

2
Architecture

3
Develop. Process

4
Building Screens

5
System Admin

6
Business Value

Non-disruptive add-on...
1
History

2
Architecture

3
Develop. Process

4
Building Screens

5
System Admin

6
Business Value

Non-disruptive add-on...
Flavor creation process
1
History

2
Architecture

3
Develop. Process

4
Building Screens

5
System Admin

6
Business Value

Before you start usin...
1
History

2
Architecture

3
Develop. Process

4
Building Screens

5
System Admin

6
Business Value

It takes a team to de...
1
History

2
Architecture

3
Develop. Process

4
Building Screens

5
System Admin

6
Business Value

Process

Discover

© ...
1
History

2
Architecture

3
Develop. Process

4
Building Screens

5
System Admin

6
Business Value

Process

Discover

De...
1
History

2
Architecture

3
Develop. Process

4
Building Screens

5
System Admin

6
Business Value

Process

Discover

De...
1
History

2
Architecture

3
Develop. Process

4
Building Screens

5
System Admin

6
Business Value

Wireframes

Prototypi...
1
History

2
Architecture

3
Develop. Process

4
Building Screens

5
System Admin

6
Business Value

Wireframes

© 2013 SA...
1
History

2
Architecture

3
Develop. Process

4
Building Screens

5
System Admin

6
Business Value

Process

Discover

De...
Building screens
 Global settings
 Visual elements
 Merging tabs
 Basic scripting
 Table operations
1
History

2
Architecture

3
Develop. Process

4
Building Screens

5
System Admin

6
Business Value

Set the look and feel...
1
History

2
Architecture

3
Develop. Process

4
Building Screens

5
System Admin

6
Business Value

Edit mode lets you mo...
1
History

2
Architecture

3
Develop. Process

4
Building Screens

5
System Admin

6
Business Value

Visual enhancements i...
1
History

2
Architecture

3
Develop. Process

4
Building Screens

5
System Admin

6
Business Value

Merge information fro...
1
History

2
Architecture

3
Develop. Process

4
Building Screens

5
System Admin

6
Business Value

Scripting improves us...
1
History

2
Architecture

3
Develop. Process

4
Building Screens

5
System Admin

6
Business Value

Control the propertie...
1
History

2
Architecture

3
Develop. Process

4
Building Screens

5
System Admin

6
Business Value

Table operations make...
System administration
1
History

2
Architecture

3
Develop. Process

4
Building Screens

5
System Admin

6
Business Value

Administrative settin...
Business value
1
History

2
Architecture

3
Develop. Process

4
Building Screens

5
System Admin

6
Business Value

SAP Screen Personas e...
1
History

2
Architecture

3
Develop. Process

4
Building Screens

5
System Admin

6
Business Value

Calculate the return ...
Additional information
Further Information

SAP Public Web
SAP Screen Personas website:
http://www.sapscreenpersonas.com
Fact Sheet:
http://wiki....
Further Information
SAP Education and Certification Opportunities
RKT Learning Map for SAP Screen Personas 2.0:
http://ser...
Further Information
SAP Education and Learning Opportunities
Make SAP ERP Beautiful with SAP Screen Personas:
http://scn.s...
Thank You!

www.sapscreenpersonas.com
© 2013 SAP AG or an SAP affiliate company. All rights reserved.
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SAP Screen Personas session CD108 at TechEd 2013

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Slides used during 2-hour SAP Screen Personas session at TechEd 2013. This does not include the demo, which comprised more than half of the session.

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Transcript of "SAP Screen Personas session CD108 at TechEd 2013"

  1. 1. TechEd CD108 SAP Screen Personas The power to improve your user experience Sylvia Barnard and Vinayak Kini M, SAP Custom Development Sebastian Steinhauer and Peter Spielvogel, SAP Imagineering – October 2013
  2. 2. Disclaimer This presentation outlines our general product direction and should not be relied on in making a purchase decision. This presentation is not subject to your license agreement or any other agreement with SAP. SAP has no obligation to pursue any course of business outlined in this presentation or to develop or release any functionality mentioned in this presentation. This presentation and SAP's strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement. SAP assumes no responsibility for errors or omissions in this document, except if such damages were caused by SAP intentionally or grossly negligent. © 2013 SAP AG or an SAP affiliate company. All rights reserved. 2
  3. 3. Agenda History of SAP Screen Personas Architecture Flavor creation process Demo – Building screens  Global settings  Visual elements  Merging tabs  Basic scripting  Table operations System administration Business value Further Information © 2013 SAP AG or an SAP affiliate company. All rights reserved. 3
  4. 4. History of SAP Screen Personas
  5. 5. 1 History 2 Architecture 3 Develop. Process 4 Building Screens 5 System Admin 6 Business Value We started with a customer’s need for a better usability © 2013 SAP AG or an SAP affiliate company. All rights reserved. 5
  6. 6. Architecture
  7. 7. 1 History 2 Architecture 3 Develop. Process 4 Building Screens 5 System Admin 6 Business Value Non-disruptive add-on lets you personalize the UX © 2013 SAP AG or an SAP affiliate company. All rights reserved. 7
  8. 8. 1 History 2 Architecture 3 Develop. Process 4 Building Screens 5 System Admin 6 Business Value Non-disruptive add-on lets you personalize the UX © 2013 SAP AG or an SAP affiliate company. All rights reserved. 8
  9. 9. Flavor creation process
  10. 10. 1 History 2 Architecture 3 Develop. Process 4 Building Screens 5 System Admin 6 Business Value Before you start using Personas, understand the process Automate Where Appropriate Build Screens Using Personas Analyze Data Requirements Simplify Processes Identify Processes © 2013 SAP AG or an SAP affiliate company. All rights reserved. 10
  11. 11. 1 History 2 Architecture 3 Develop. Process 4 Building Screens 5 System Admin 6 Business Value It takes a team to deliver a successful Personas project Business process expertise Personas knowledge © 2013 SAP AG or an SAP affiliate company. All rights reserved. Design skills 11
  12. 12. 1 History 2 Architecture 3 Develop. Process 4 Building Screens 5 System Admin 6 Business Value Process Discover © 2013 SAP AG or an SAP affiliate company. All rights reserved. Design Develop Effective Task Flow 12
  13. 13. 1 History 2 Architecture 3 Develop. Process 4 Building Screens 5 System Admin 6 Business Value Process Discover Design Develop Discover Determine who, why, task triggers, task steps, fields, and issues  Kick off meeting to determine roles, key tasks, number and scheduling of participants  Remote interviews with end users  Review session with end users Output: Wireframes and client validated ‘Journey map’ includes existing screen flow and issues © 2013 SAP AG or an SAP affiliate company. All rights reserved. 13
  14. 14. 1 History 2 Architecture 3 Develop. Process 4 Building Screens 5 System Admin 6 Business Value Process Discover Design Develop Design Design screens that resolve customer issue with elegance as design goal  SAP designers create preliminary solutions and validates with SAP business and technical experts  SAP team and customer iterate on designed solution  Customer signs off on design Output: Wireframes, Visual Design and Journey Map © 2013 SAP AG or an SAP affiliate company. All rights reserved. 14
  15. 15. 1 History 2 Architecture 3 Develop. Process 4 Building Screens 5 System Admin 6 Business Value Wireframes Prototyping © 2013 SAP AG or an SAP affiliate company. All rights reserved. 15
  16. 16. 1 History 2 Architecture 3 Develop. Process 4 Building Screens 5 System Admin 6 Business Value Wireframes © 2013 SAP AG or an SAP affiliate company. All rights reserved. 16
  17. 17. 1 History 2 Architecture 3 Develop. Process 4 Building Screens 5 System Admin 6 Business Value Process Discover Design Develop Develop SAP technical team implements the solution  SAP project team and customer implement the agreed design proposal in SAP Screen Personas  Customer validates implementation © 2013 SAP AG or an SAP affiliate company. All rights reserved. 17
  18. 18. Building screens  Global settings  Visual elements  Merging tabs  Basic scripting  Table operations
  19. 19. 1 History 2 Architecture 3 Develop. Process 4 Building Screens 5 System Admin 6 Business Value Set the look and feel for all screens at one time © 2013 SAP AG or an SAP affiliate company. All rights reserved. 19
  20. 20. 1 History 2 Architecture 3 Develop. Process 4 Building Screens 5 System Admin 6 Business Value Edit mode lets you modify individual screens © 2013 SAP AG or an SAP affiliate company. All rights reserved. 20
  21. 21. 1 History 2 Architecture 3 Develop. Process 4 Building Screens 5 System Admin 6 Business Value Visual enhancements improve usability © 2013 SAP AG or an SAP affiliate company. All rights reserved. 21
  22. 22. 1 History 2 Architecture 3 Develop. Process 4 Building Screens 5 System Admin 6 Business Value Merge information from different tabs onto a single screen © 2013 SAP AG or an SAP affiliate company. All rights reserved. 22
  23. 23. 1 History 2 Architecture 3 Develop. Process 4 Building Screens 5 System Admin 6 Business Value Scripting improves user productivity © 2013 SAP AG or an SAP affiliate company. All rights reserved. 23
  24. 24. 1 History 2 Architecture 3 Develop. Process 4 Building Screens 5 System Admin 6 Business Value Control the properties of any screen element © 2013 SAP AG or an SAP affiliate company. All rights reserved. 24
  25. 25. 1 History 2 Architecture 3 Develop. Process 4 Building Screens 5 System Admin 6 Business Value Table operations make finding information easier © 2013 SAP AG or an SAP affiliate company. All rights reserved. 25
  26. 26. System administration
  27. 27. 1 History 2 Architecture 3 Develop. Process 4 Building Screens 5 System Admin 6 Business Value Administrative settings give you complete control © 2013 SAP AG or an SAP affiliate company. All rights reserved. 27
  28. 28. Business value
  29. 29. 1 History 2 Architecture 3 Develop. Process 4 Building Screens 5 System Admin 6 Business Value SAP Screen Personas enhances ERP usability Business User Productivity User Satisfaction Cost of Personalization Training Time © 2013 SAP AG or an SAP affiliate company. All rights reserved. 29
  30. 30. 1 History 2 Architecture 3 Develop. Process 4 Building Screens 5 System Admin 6 Business Value Calculate the return for your business scenarios Improve user productivity Increase data quality  Number of users  % time spent on data entry  Per user annual salary  Improvement range: 30-60% Reduce cost of screen personalization  Number screens modified per year  Average cost per screen  Improvement range: 60-80% © 2013 SAP AG or an SAP affiliate company. All rights reserved.  Number of data entry errors annually  Average cost to correct each error  Improvement range: 10-30% Decrease training costs  Number of users  % trained annually  Training cost per user  Improvement range: 40-60% 30
  31. 31. Additional information
  32. 32. Further Information SAP Public Web SAP Screen Personas website: http://www.sapscreenpersonas.com Fact Sheet: http://wiki.scn.sap.com/wiki/download/attachments/298682098/SAP%20Screen%20Personas%20inf ormation%20sheet%2024690_IS_24690_en.pdf Customer facing presentation: http://www.slideshare.net/peterspielvogel/sap-screen-personas20overviewaugust2013 Watch SAP TechEd Online www.sapteched.com/online © 2013 SAP AG or an SAP affiliate company. All rights reserved. 32
  33. 33. Further Information SAP Education and Certification Opportunities RKT Learning Map for SAP Screen Personas 2.0: http://service.sap.com/~form/sapnet?_SHORTKEY=01100035870000762784& How-to-instructions: http://goo.gl/Y8I1s Intro: http://www.youtube.com/watch?v=gquHYSGHol8 Basic Scripting: http://www.youtube.com/watch?v=tpMdktziC_8 Product tour: http://www.youtube.com/watch?v=h5ABusVy9I4 © 2013 SAP AG or an SAP affiliate company. All rights reserved. 33
  34. 34. Further Information SAP Education and Learning Opportunities Make SAP ERP Beautiful with SAP Screen Personas: http://scn.sap.com/community/gui/blog/2013/03/05/qa-transcript-from-sap-screen-personas-webinar-1 Streamline Quote to Cash Process with SAP Screen Personas: http://scn.sap.com/community/gui/blog/2013/03/09/qa-transcript-from-sap-screen-personas-webinar-2 Planning, deploying, and managing Personas in your SAP environment: http://scn.sap.com/community/gui/blog/2013/03/18/qa-transcript-from-sap-screen-personas-webinar-3 How to improve master data quality with SAP Screen Personas: http://scn.sap.com/community/gui/blog/2013/04/09/qa-transcript-from-sap-screen-personas-webinar-4 Varian Medical Improves Sales and Distribution with SAP: http://scn.sap.com/community/gui/blog/2013/05/02/qa-transcript-from-sap-screen-personas-webinar-5 © 2013 SAP AG or an SAP affiliate company. All rights reserved. 34
  35. 35. Thank You! www.sapscreenpersonas.com © 2013 SAP AG or an SAP affiliate company. All rights reserved.
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