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SAP Screen Personas
Productivity through Personalization
Public
March 2014
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 2Public
Intuitive Screens Enhance Usability

functionalit...
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 3Public
We built SAP Screen Personas to address your needs...
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 4Public
SAP Screen Personas improves user productivity
Cli...
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 5Public
Modernize SAP without disruption
Customer Success Stories
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 7Public
Mining company simplifies IT help desk
Reduce the ...
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 8Public
Customer Need
Project Results
University empowers ...
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 9Public
University empowers maintenance workers
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 10Public
Customer Need
Project Results
Entertainment techn...
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 11Public
Entertainment technology company cuts clicks by 8...
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 12Public
Customer Need
Project Results
Defense company goe...
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 13Public
Customer Need
Project Results
Medical technology ...
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 14Public
Customer Need
Project Results
Gaming company impr...
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 15Public
Seeing is believing
Live Demo
Implementing Personas
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 17Public
Personas is part of a broader UX improvement proc...
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 18Public
The right team ensures a successful Personas proj...
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 19Public
Help your employees do their jobs better
• Number...
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 20Public
Make your people feel smarter
• Number of users
•...
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 21Public
Less rework makes everyone happier
• Number of da...
Summary
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 23Public
Personas delivers productivity through personaliz...
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 24Public
More information
SAP Screen Personas
Product Page...
© 2014 SAP AG or an SAP affiliate company. All rights reserved.
Thank you
www.sapscreenpersonas.com
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 26Public
SAP Screen Personas allows companies to improve
u...
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 27Public
• Improve business user productivity by providing...
© 2014 SAP AG or an SAP affiliate company. All rights reserved. 32Public
More information on SAP Screen Personas and SAP F...
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Sap screen personas_april_2014

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SAP Screen Personas allows companies to improve user productivity through personalization of their SAP ERP screens.
By providing the right information to the right users in the right context, they can get more done in less time with greater accuracy. With more intuitive SAP screens, organizations can enhance user satisfaction, minimize training time, and spend less money on screen modifications.

Published in: Technology

Transcript of "Sap screen personas_april_2014"

  1. 1. SAP Screen Personas Productivity through Personalization Public March 2014
  2. 2. © 2014 SAP AG or an SAP affiliate company. All rights reserved. 2Public Intuitive Screens Enhance Usability  functionality performance user experience
  3. 3. © 2014 SAP AG or an SAP affiliate company. All rights reserved. 3Public We built SAP Screen Personas to address your needs Streamline my business processes Simplify my screens Help me run my business better Reduce the training requirements for my users Personalize my screens by role Make data entry faster and easier
  4. 4. © 2014 SAP AG or an SAP affiliate company. All rights reserved. 4Public SAP Screen Personas improves user productivity Clicks Screen ElementsMore Simple Productivity Training Time Adoption
  5. 5. © 2014 SAP AG or an SAP affiliate company. All rights reserved. 5Public Modernize SAP without disruption
  6. 6. Customer Success Stories
  7. 7. © 2014 SAP AG or an SAP affiliate company. All rights reserved. 7Public Mining company simplifies IT help desk Reduce the number of screens, keystrokes to complete common IT transactions 1-click access to day-to-day functions Automated many tasks, allowing employees to work more efficiently Customer Need Project Results
  8. 8. © 2014 SAP AG or an SAP affiliate company. All rights reserved. 8Public Customer Need Project Results University empowers maintenance workers Simplify SAP usage for maintenance workers, reduce training needs Deployed dashboard that provides 1-click access to all day-to-day functions Automated tasks to simplify processes
  9. 9. © 2014 SAP AG or an SAP affiliate company. All rights reserved. 9Public University empowers maintenance workers
  10. 10. © 2014 SAP AG or an SAP affiliate company. All rights reserved. 10Public Customer Need Project Results Entertainment technology company cuts clicks by 83% Reduce data entry time for common transactions Reduced steps to create “equipment” from 30 to 5
  11. 11. © 2014 SAP AG or an SAP affiliate company. All rights reserved. 11Public Entertainment technology company cuts clicks by 83%
  12. 12. © 2014 SAP AG or an SAP affiliate company. All rights reserved. 12Public Customer Need Project Results Defense company goes live in one month with Personas Simple IT help desk without custom programming Started and finished Personas project in 1 month Delighted 1000 users with simple, intuitive screens
  13. 13. © 2014 SAP AG or an SAP affiliate company. All rights reserved. 13Public Customer Need Project Results Medical technology company simplifies quotation process Sales team wanted to spend more time selling and less time in SAP Streamline the quotation process from 8 screens to 2
  14. 14. © 2014 SAP AG or an SAP affiliate company. All rights reserved. 14Public Customer Need Project Results Gaming company improves call center efficiency by 233% Make call center staff more productive Increase calls processed per hour from 6 to 20
  15. 15. © 2014 SAP AG or an SAP affiliate company. All rights reserved. 15Public Seeing is believing Live Demo
  16. 16. Implementing Personas
  17. 17. © 2014 SAP AG or an SAP affiliate company. All rights reserved. 17Public Personas is part of a broader UX improvement process Identify Processes Simplify Processes Analyze Data Requirements Build Screens Using Personas Automate Where Appropriate
  18. 18. © 2014 SAP AG or an SAP affiliate company. All rights reserved. 18Public The right team ensures a successful Personas project Business Process Expert Personas Expert Design Expert
  19. 19. © 2014 SAP AG or an SAP affiliate company. All rights reserved. 19Public Help your employees do their jobs better • Number of users • % time spent on data entry • Per user annual salary • Improvement range: 50-200% Improve user productivity 50-200% User productivity
  20. 20. © 2014 SAP AG or an SAP affiliate company. All rights reserved. 20Public Make your people feel smarter • Number of users • % trained annually • Training cost per user • Improvement range: 40-60% Decrease training costs 40-60% Training Cost
  21. 21. © 2014 SAP AG or an SAP affiliate company. All rights reserved. 21Public Less rework makes everyone happier • Number of data entry errors annually • Average cost to correct each error • Improvement range: 10-30% Increase Data Quality 10-30% Data Quality
  22. 22. Summary
  23. 23. © 2014 SAP AG or an SAP affiliate company. All rights reserved. 23Public Personas delivers productivity through personalization Works on SAP GUI (Dynpro Screens) (Windows or Mac desktop, Win 8 tablet) Requires Business Suite (ECC 6) Kernel 7.21 or higher Not For Web Dynpro applications, CRM, SRM, iPad, iPhone, Android
  24. 24. © 2014 SAP AG or an SAP affiliate company. All rights reserved. 24Public More information SAP Screen Personas Product Page http://www.sapscreenpersonas.com Fact Sheet http://wiki.scn.sap.com/wiki/download/attachments/298682098/SAP%20Sc reen%20Personas%20information%20sheet%2024690_IS_24690_en.pdf Demo Videos http://www.youtube.com/watch?v=gquHYSGHol8 (intro) http://www.youtube.com/watch?v=tpMdktziC_8 (basic scripting) Product Presentations http://www.slideshare.net/peterspielvogel/ Product Roadmap http://scn.sap.com/community/gui/blog/2014/03/27/sap-screen-personas- roadmap-update-march-2014 How-to instruction videos http://goo.gl/Y8I1s Myth vs. Truth blog series http://goo.gl/B2MIO3
  25. 25. © 2014 SAP AG or an SAP affiliate company. All rights reserved. Thank you www.sapscreenpersonas.com
  26. 26. © 2014 SAP AG or an SAP affiliate company. All rights reserved. 26Public SAP Screen Personas allows companies to improve user productivity through personalization of their SAP ERP screens. By providing the right information to the right users in the right context, they can get more done in less time with greater accuracy. With more intuitive SAP screens, organizations can enhance user satisfaction, minimize training time, and spend less money on screen modifications. Elevator Pitch
  27. 27. © 2014 SAP AG or an SAP affiliate company. All rights reserved. 27Public • Improve business user productivity by providing only the essential screen elements and data to complete business transactions faster and more accurately through fewer data entry fields and reduced scrolling. • Increase SAP adoption by making screens easier to use. • Enhance user satisfaction by automating repetitive tasks and simplifying complex screens through pre-filled fields and pull- down menus, which help the user save time on data entry. • Reduce the cost of personalization by eliminating the need for ABAP programmers or software developers. • Decrease training time for SAP users with intuitive screens. Value Proposition
  28. 28. © 2014 SAP AG or an SAP affiliate company. All rights reserved. 32Public More information on SAP Screen Personas and SAP Fiori SAP Screen Personas Product Page http://www.sapscreenpersonas.com SAP Fiori Product Page http://experience.sap.com/fiori Personas and Fiori are complementary http://scn.sap.com/community/gui/blog/2013/06/12/sap-screen-personas- and-sap-fiori-are-complementary How to choose http://scn.sap.com/community/gui/blog/2013/08/28/sap-fiori-and-sap- screen-personas--how-to-choose Should you start with Personas or Fiori? http://www.slideshare.net/peterspielvogel/sap-screen-personas-and-sap- fiori-help-me-choose Myth vs. Truth post http://scn.sap.com/community/gui/blog/2013/12/10/sap-screen-personas- myth-vs-truth--part-6-fiori-and-personas
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