How to build vibrant communities (updated)

How to build vibrant Communities
Peter H. Reiser
Principal Field Technologist GSS CTO Office
http://blog.sun.com/peterreiser

Agenda
From Web .1 to Web n+1
So .. what are the BIG paradigm shifts?
Enterprise 2.0 strategy
How to build vibrant communities
Demo

Old World - Business Process (Web .1)
Software to automate business process
'Over served'

Web 1.0 - Have Lunch or 'Be Lunch'
community Technology Processes Hope
Consumer to business
Standardization of Technology
'Under served'
.com bubble
Scared about dis-intermediation

Web 2.0 – Exhibitionism & Mashup
Community Tagging Technology Processes Semantic Web Community Equity Open Source Social Networking
Netvibes.com

Social Networking Know-How

Social Networking Know-How Know-Who

Social Networking Know-How Know-Who knows how

Web n+1 – Participate and Win!
sharing is power Technology Processes Semantic Web Value Drive Communities Open Source

What is Semantic Web?

The Semantic Challenge (dog=computer)

So .. what are the BIG paradigm shifts?

Web n+1 Paradigm Shifts
Web centric
Pull and push
Downloads & hits
Read-only
Social networking
People centric
Mash-up
Community Equity
Read/Write
Value driven Communities
Dot Com
Web 2.0

Why? Enterprise 2.0

Enterprise 2.0 Strategy
WHO I AM
About Me
Contact information
My Skills
My Contributions
My Social Network
My Credentials
People centric/Read Write

WHO I AM
About Me
Contact information
My Skills
My Contributions
My Social Network
My Credentials
WHAT I NEED
More training
To publish
To collaborate
To find something
A pay raise
People centric/Read Write Mashup Enabled

WHO I AM
About Me
Contact information
My Skills
My Contributions
My Social Network
My Credentials
WHAT I NEED
More training
To publish
To collaborate
To find something
A pay raise
PERSONAL MASHUP
Personal to me
Real time
Context aware
People centric/Read Write Mashup Enabled Value Driven

but still .....
Social Sites
Portal
Wikis
Forums
Intranet
Blogs
Email
How do I find? How can I contribute? What's in it for me?

moving from
Knowledge is Power

moving from
Knowledge is Power
to
Sharing is Power

How to build vibrant communities Architecture Methodology Value System Community 1 Community 2 Community n

Technical Architecture Community Services Community Equity System (CES)

Methodology

Community Equity
How do I gain capital in a virtual world?
How do I know my value?
What is in it for me?
How do I gain social reputation & trust?
What is the impact on Web next....

Community Equity CONTRIBUTION EQUITY Attachments Wiki Blogs IP SKILLS EQUITY Enterprise User Skills Rating Training PARTICIPATION EQUITY Rate Comment Re-use Tags ROLE EQUITY Business Projects Formal Informal CQ+PQ+SQ+RQ Personal Equity

Information Equity Content Activities People create modify download view rate comment tag

Personal Equity my Community Equity Activities Me Contribution create modify tag Participation view rate comment reuse People

Demo
CEC 2007
MyProfile
Tagging
Rating
Myshare
Search
Community Equity

CEC 2007

MyProfile

My Share
Wiki Model
Collaboration

Tagging
Easy Tagging of a Wiki page
Tag cloud per page
Tag suggestions

Rating/Commenting

Search Last searches Document Categories Related Tags Knowledgeable people Related Communities Related email aliases

Community Equity

Thank you [email_address] http://blogs.sun.com/peterreiser

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How to build vibrant communities (updated)

by Peter Reiser on Oct 02, 2008

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