From Communication to vibrant communities

from Internal Communications to Vibrant Communities Peter H. Reiser Chief Architect Social Community Framework http://blogs/sun.com/peterreiser http://twitter.com/peterreiser 1

Paradigm Shifts ? 2

From Web centric Some content … 3

To People centric 4

from Intranet from 90 – 10 from 90 – 10 5

To Vibrant Communities from 90 – 10 from 90 – 10 to 10 – 90 to 10 – 90 6

From Web Metrics 7

To Social Value 8

Its all about people communities and value! 9

How ? 10

How to build vibrant communities Community 1 Community 2 Community n Value System Methodology Architecture 11

Federated Architecture Portal/Widgets MyShare MyTags MyContributions My Skills MySocial MyEquity MyCommunities Web Services Federated Services Community Feed Wiki Attachment Tagging Blog Equity Syndication Rating Search Forum Comment Ontology Microblogging Social Graph Security & Entitlement Services (IdM) Enterprise Store URL Attachments Tags Activities People Groups Statistics 13

Architecture Community 1 Community 2 Community n If You Value Systemit, Will Build They Come? Methodology Architecture 14

Methodology Community 1 Community 2 Community n Value System Methodology Architecture 15

Community Methodology MMFI – Make Me Feel Included What is the common cause ? Do you listen to me? Do you understand me? WIIFM – What Is In it For Me Can you provide what I need any time, anywhere on any device? MMFV – Make Me Feel Valued Can I trust you? Do you trust me? Do you value me? How ? 16

Value System: Social Capital • How do I build value in a virtual world? • How do I know my value? • What is my contribution and participation value ? • How do I gain virtual reputation & trust? 18

Community Equity CONTRIBUTION PARTICIPATION EQUITY EQUITY Attachments Rate Wiki Comment Blogs Re-use CQ+PQ+SQ+RQ IP Tags Personal SKILLS EQUITY Equity ROLE EQUITY Enterprise Business User Projects Skills Rating Formal Training Informal 19

SunSpace - a successful implementation 20

What is SunSpace ? • A concept and architecture • Calculates “community equity” designed to build and for people, communities and nourish vibrant communities content as a means to within an organization. promote participation • The architecture of SunSpace • Integrates with existing promotes participation and knowledge bases and nurtures organic repositories in an development of knowledge organization in communities • Promotes sharing and focuses on and satisfies individual needs of participants 21

What is SunSpace ? • A concept and architecture • Calculates “community equity” designed to users 25'000 build and for people, communities and nourish vibrant communities 400+ organization. communities content as a means to within an promote participation • The10X growth in 6 month Integrates with existing architecture of SunSpace • promotes participation and knowledge bases and Social Community Platform nurtures organic repositories in an Architecture, Methodology, Value System development of knowledge in communities organization • Promotes sharing and focuses on and satisfies individual needs of participants 22

Thanks ! • peter.reiser@sun.com • http://blogs.sun.com/peterreiser • http://twitter.com/peterreiser 23

Demo 24

MyProfile 25

Communities 26

Secure microblogging 27

Personalized Search 28

From Communication to vibrant communities

by Peter Reiser on Nov 10, 2009

Accessibility

Categories

Tags

Upload Details

Usage Rights

1 Embed 4

Statistics

From Communication to vibrant communities — Presentation Transcript