BCIC Values Mission Vision (2011)
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BCIC Values Mission Vision (2011)

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BCIC Values Mission Vision (2011) Presentation Transcript

  • 1. Values are
who
we
areMission is
what
we
are
here
to
doVision is
who
we
want
to
be
  • 2. ValuesEmployee
Engagement Innova:veRelentless
Customer
 CompassionateFocus
Professional PassionateOpen
and
Authen:c IntegrityLearning 2
  • 3. 3
  • 4. We
believe
that
happier
employees
 make
happier
customers We
are
only
successful
as
Engaged individuals
if
we
succeed
as
a
teamEmployees
 We
are
empowered
 We
provide
opportuni:es
for
team
 members
to
grow 3
  • 5. Relentless
Customer
Focus
 4
  • 6. We
measure
ourselves
against
our
 customers’
expecta:ons We
try
to
accommodate
each
Relentless
 customers’
needsCustomer
 We
care
about
our
customers
and
Focus
 want
them
to
feel
at
home
with
us We
provide
solu:ons
efficiently
 and
effec:vely,
striving
for
 constant
improvement 4
  • 7. Professional 5
  • 8. We
have
the
technical
skills
and
 knowledge
needed
to
do
our
jobs We
hold
ourselves
accountable
for
Professional results We
strive
for
excellence We
try
to
deliver
maximum
results
 from
available
resources 5
  • 9. Open
andAuthen:c 6
  • 10. We
ac:vely
seek
others’
views We
accept
feedback
without
 defensivenessOpen
and We
admit
mistakesAuthen:c We
are
eager
to
share
our
ideas
 with
others 6
  • 11. Learning 7
  • 12. We
are
curious
about
the
world We
are
constantly
thinking
about
 ways
to
improve We
review
our
decisions
and
Learning ac:ons
so
that
we
can
get
beFer We
constantly
look
for
 opportuni:es
to
add
value
 7
  • 13. Innova:ve 8
  • 14. We
see
problems
as
challenges
to

 be
overcome We
do
not
accept
that
things
 always
have
to
be
the
way
they
are
 nowInnova:ve We
are
willing
to
take
risks,
 provided
they
are
not
reckless;
and
 to
make
mistakes,
provided
we
 learn
from
them We
envision
a
beFer
way,
and
 work
towards
it 8
  • 15. Compassionate 9
  • 16. We
treat
others
the
way
that
we
 would
like
to
be
treated We
ac:vely
try
to
see
things
Compassionate through
the
other
person’s
eyes We
care
about
people We
believe
that
by
serving
 others
we
secure
our
future 9
  • 17. Passionate 10
  • 18. We
celebrate
success We
demand
excellencePassionate We
do
not
accept
mediocrity We
go
the
extra
mile
 (or
however
many
it
takes) 10
  • 19. Integrity 11
  • 20. We
are
true
to
our
word We
tell
it
like
it
is,
tacNully
and
 respecNullyIntegrity We
look
for
the
right
road,
not
 the
easy
road We
see
things
as
they
really
are,
 not
as
we’d
like
them
to
be 11
  • 21. Mission 12
  • 22. MissionOur
mission
is 12
  • 23. MissionOur
mission
isto
provide
peace
of
mind
to
our
customers 12
  • 24. MissionOur
mission
isto
provide
peace
of
mind
to
our
customersby
delivering
solu:ons 12
  • 25. MissionOur
mission
isto
provide
peace
of
mind
to
our
customersby
delivering
solu:onsthat
protect
their
valued
assets 12
  • 26. Vision 13
  • 27. VisionTo
be
the
most
mo:vated,
empowered
team
in
our
market,
living
our
values
in
service
of
our
customers. 13
  • 28. Living
up
to
the
words 14
  • 29. Living
up
to
the
wordsLeaders
have
to
walk
the
walk 14
  • 30. Living
up
to
the
wordsLeaders
have
to
walk
the
walkValues
have
to
be
represented
in:•Job
descrip:ons 14
  • 31. Living
up
to
the
wordsLeaders
have
to
walk
the
walkValues
have
to
be
represented
in:•Job
descrip:ons•Hiring
standards 14
  • 32. Living
up
to
the
wordsLeaders
have
to
walk
the
walkValues
have
to
be
represented
in:•Job
descrip:ons•Hiring
standards•Goals 14
  • 33. Living
up
to
the
wordsLeaders
have
to
walk
the
walkValues
have
to
be
represented
in:•Job
descrip:ons•Hiring
standards •Metrics•Goals 14
  • 34. Living
up
to
the
wordsLeaders
have
to
walk
the
walkValues
have
to
be
represented
in:•Job
descrip:ons•Hiring
standards •Metrics•Goals •Incen:ves 14
  • 35. Living
up
to
the
wordsLeaders
have
to
walk
the
walkValues
have
to
be
represented
in: •Job
descrip:ons •Hiring
standards •Metrics •Goals •Incen:vesEach
of
us
has
to
hold
herself
or
himself,
and
those
around
us,
accountable 14