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Separating Problems from Software in Technology-Based Conversations Peter Ellis, MSIM InfoCamp Seattle October 10, 2009
On Twitter? Please do live tweet. Tag with #infocamp! React! Twitter: peterellis | me@petercellis.com | Peter Ellis, MSIM
You’re talking about a problem with the company’s ability to locate documents. The company, as a Microsoft shop, has at its disposal a license for Microsoft SharePoint 2007 Enterprise Edition. You begin to discuss how the problem might be solved with SharePoint, since this will reduce the IT department’s grumblings about the plan and they were planning on installing it anyway. Twitter: peterellis | me@petercellis.com | Peter Ellis, MSIM
What’s the problem? Twitter: peterellis | me@petercellis.com | Peter Ellis, MSIM
Why bother separating the two? ,[object Object]
Ability to ensure that you actually solve the problem
Need to be able to define scope
SanityTwitter: peterellis | me@petercellis.com | Peter Ellis, MSIM
“We needtoshoveitoutthedoornow!” Great, but.. Really? You sure about that? Is it defined? Is it scoped? Does pushing it out damage our reputation? Twitter: peterellis | me@petercellis.com | Peter Ellis, MSIM
Technology is a medium.  If you don’t know the problem, if you don’t define scope…. Twitter: peterellis | me@petercellis.com | Peter Ellis, MSIM
…how do you know what technology you need? Twitter: peterellis | me@petercellis.com | Peter Ellis, MSIM
OR Twitter: peterellis | me@petercellis.com | Peter Ellis, MSIM

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Separating Problems From Software In Technology Based Conversations

  • 1. Separating Problems from Software in Technology-Based Conversations Peter Ellis, MSIM InfoCamp Seattle October 10, 2009
  • 2. On Twitter? Please do live tweet. Tag with #infocamp! React! Twitter: peterellis | me@petercellis.com | Peter Ellis, MSIM
  • 3. You’re talking about a problem with the company’s ability to locate documents. The company, as a Microsoft shop, has at its disposal a license for Microsoft SharePoint 2007 Enterprise Edition. You begin to discuss how the problem might be solved with SharePoint, since this will reduce the IT department’s grumblings about the plan and they were planning on installing it anyway. Twitter: peterellis | me@petercellis.com | Peter Ellis, MSIM
  • 4. What’s the problem? Twitter: peterellis | me@petercellis.com | Peter Ellis, MSIM
  • 5.
  • 6. Ability to ensure that you actually solve the problem
  • 7. Need to be able to define scope
  • 8. SanityTwitter: peterellis | me@petercellis.com | Peter Ellis, MSIM
  • 9. “We needtoshoveitoutthedoornow!” Great, but.. Really? You sure about that? Is it defined? Is it scoped? Does pushing it out damage our reputation? Twitter: peterellis | me@petercellis.com | Peter Ellis, MSIM
  • 10. Technology is a medium. If you don’t know the problem, if you don’t define scope…. Twitter: peterellis | me@petercellis.com | Peter Ellis, MSIM
  • 11. …how do you know what technology you need? Twitter: peterellis | me@petercellis.com | Peter Ellis, MSIM
  • 12. OR Twitter: peterellis | me@petercellis.com | Peter Ellis, MSIM
  • 13.
  • 14. Dialog about the specific problem being attacked. Ask why.
  • 15. Ask questions intended to attack the problem
  • 16. Thinking about the technology is not bad, it’s distracting at the wrong timesTwitter: peterellis | me@petercellis.com | Peter Ellis, MSIM
  • 17. THERE IS NO ONE SIZE FITS ALL THERE IS NO ONE SIZE FITS ALL THERE IS NO ONE SIZE FITS ALL THERE IS NO ONE SIZE FITS ALL THERE IS NO ONE SIZE FITS ALL THERE IS NO ONE SIZE FITS ALL THERE IS NO ONE SIZE FITS ALL THERE IS NO ONE SIZE FITS ALL Twitter: peterellis | me@petercellis.com | Peter Ellis, MSIM
  • 18. Now it’s your turn. Let’s talk. Twitter: peterellis | me@petercellis.com | Peter Ellis, MSIM