PETER
DALSGAARD,
CHRISTIAN
DINDLER,
KIM
HALSKOV     UNDERSTANDING
THE
DYNAMICS
OF
ENGAGING
INTERACTION
IN
PUBLIC
SPACES
How does engaging interaction unfold in practice?Which main factors influence engagement?How does engagement evolve ?
AGENDAHow does engaging interaction unfold in practice?       Project
backgroundWhich main factors influence engagement?   ...
AGENDAHow does engaging interaction unfold in practice?                                                  Project
backgroun...
UNIVERSITY
OF
AARHUS   FACULTY
OF
ARTS        CENTER
FOR
             CENTER
FOR
                                         ...
UNIVERSITY
OF
AARHUS   FACULTY
OF
ARTS        CENTER
FOR
             CENTER
FOR
                                         ...
ENGAGEMENT
    •                    Engagement
at
the
centre
of
research
agendas
IN
LITERATURE       (Rogers

2006)       ...
ENGAGEMENT    •                   A
perspective
on
interaction
(akin
to
usability
or
affect)OUR
APPROACH               •   ...
THE
LEGO
TABLETangible
tabletop
interaction
lets
users
peek
inside
Lego
boxes
in
a
department
store
THE
LEGO
TABLETangible
tabletop
interaction
lets
users
peek
inside
Lego
boxes
in
a
department
store
THE
LEGO
TABLETangible
tabletop
interaction
lets
users
peek
inside
Lego
boxes
in
a
department
store
THE
LEGO
TABLETangible
tabletop
interaction
lets
users
peek
inside
Lego
boxes
in
a
department
store
THE
LEGO
TABLETangible
tabletop
interaction
lets
users
peek
inside
Lego
boxes
in
a
department
store
THE
LEGO
TABLETangible
tabletop
interaction
lets
users
peek
inside
Lego
boxes
in
a
department
store
THE
LEGO
TABLETangible
tabletop
interaction
lets
users
peek
inside
Lego
boxes
in
a
department
store
THE
LEGO
TABLETangible
tabletop
interaction
lets
users
peek
inside
Lego
boxes
in
a
department
store
THE
LEGO
TABLE
THE
HYDROSCOPESLearning
about
marine
biology
through
co‐creation
and
co‐exploration

in
an
aquarium
THE
HYDROSCOPESLearning
about
marine
biology
through
co‐creation
and
co‐exploration

in
an
aquarium
THE
HYDROSCOPESLearning
about
marine
biology
through
co‐creation
and
co‐exploration

in
an
aquarium
THE
HYDROSCOPESLearning
about
marine
biology
through
co‐creation
and
co‐exploration

in
an
aquarium
THE
HYDROSCOPESLearning
about
marine
biology
through
co‐creation
and
co‐exploration

in
an
aquarium
THE
HYDROSCOPES
AARHUS
BY
LIGHTInviting
social
and
playful
interaction
in
order
to
transform
a
public
space
AARHUS
BY
LIGHTInviting
social
and
playful
interaction
in
order
to
transform
a
public
space
AARHUS
BY
LIGHTInviting
social
and
playful
interaction
in
order
to
transform
a
public
space
AARHUS
BY
LIGHTInviting
social
and
playful
interaction
in
order
to
transform
a
public
space
AARHUS
BY
LIGHTInviting
social
and
playful
interaction
in
order
to
transform
a
public
space
AARHUS
BY
LIGHTInviting
social
and
playful
interaction
in
order
to
transform
a
public
space
AARHUS
BY
LIGHTInviting
social
and
playful
interaction
in
order
to
transform
a
public
space
AARHUS
BY
LIGHTInviting
social
and
playful
interaction
in
order
to
transform
a
public
space
AARHUS
BY
LIGHT
ASPECTS
OF
ENGAGEMENT                        

PHYSICALPhysical
manipulations
and
bodily
movementEmbodiment:
‘The
property
of
being
manifest
in
and
part
of
the
world’
(D...
PHYSICAL                                                                                        SOCIALPhysical
manipulatio...
PHYSICAL                                                                                            SOCIALPhysical
manipul...
PHYSICAL                                                                                            SOCIALPhysical
manipul...
DYNAMICS
OF
ENGAGEMENT                     

EMERGENCEWhat
are
the
first
traces
of
engagement?What
causes
it
to
occur?                               DYNAMICS
OF
ENGAGEM...
EMERGENCE                      RELATIONSWhat
are
the
first
traces
of
   How
are
the
different
aspects
of
engagement?        ...
EMERGENCE                      RELATIONS                      TRANSFORMATIONSWhat
are
the
first
traces
of
   How
are
the
di...
SIX
VIGNETTES
OF
ENGAGING
INTERACTION                                    

A
FEW
FINDINGS
A
FEW
FINDINGSThe
aspects
are
intertwined

‐
some
may
be
more
influential
at
given
points
in
time
A
FEW
FINDINGSThe
aspects
are
intertwined

‐
some
may
be
more
influential
at
given
points
in
timeSocial
dynamics
were
very
...
A
FEW
FINDINGSThe
aspects
are
intertwined

‐
some
may
be
more
influential
at
given
points
in
timeSocial
dynamics
were
very
...
A
FEW
FINDINGSThe
aspects
are
intertwined

‐
some
may
be
more
influential
at
given
points
in
timeSocial
dynamics
were
very
...
A
FEW
FINDINGSThe
aspects
are
intertwined

‐
some
may
be
more
influential
at
given
points
in
timeSocial
dynamics
were
very
...
FUTURE
WORK   •                  Developing
the
framework
and
making
it
more
operational                  ‐
perhaps
throug...


SUMMARY
SOCIAL                CULTURAL         ENGAGEMENTPHYSICAL              CONTENT                                 

SUMMARY
SOCIAL                CULTURAL         ENGAGEMENTPHYSICAL              CONTENT                                 

SUMMARY
SOCIAL                CULTURAL   EMERGENCE         ENGAGEMENT              RELATIONSPHYSICAL              CONTENT    TRANS...
SOCIAL                         CULTURAL                                            EMERGENCE          ENGAGEMENT          ...
UNDERSTANDING
THE
DYNAMICS
OF
ENGAGING
INTERACTION
IN
PUBLIC
SPACES             WWW.CAVI.DK            PETER
DALSGAARDWWW....
THANK YOU      UNDERSTANDING
THE
DYNAMICS
OF
 ENGAGING
INTERACTION
IN
PUBLIC
SPACES              WWW.CAVI.DK            PE...
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Understanding the Dynamics of Engaging Interaction in Public Spaces

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Presentation of the paper Understanding the Dynamics of Engaging Interaction in Public Spaces at the Interact 2011 conference in Lisbon.

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  • Understanding the Dynamics of Engaging Interaction in Public Spaces

    1. 1. PETER
DALSGAARD,
CHRISTIAN
DINDLER,
KIM
HALSKOV UNDERSTANDING
THE
DYNAMICS
OF
ENGAGING
INTERACTION
IN
PUBLIC
SPACES
    2. 2. How does engaging interaction unfold in practice?Which main factors influence engagement?How does engagement evolve ?
    3. 3. AGENDAHow does engaging interaction unfold in practice? Project
backgroundWhich main factors influence engagement? Aspects
of
engagementHow does engagement evolve ? Dynamics
of
engagement
    4. 4. AGENDAHow does engaging interaction unfold in practice? Project
backgroundWhich main factors influence engagement? Aspects
of
engagementHow does engagement evolve ? Dynamics
of
engagement 




LEGO
TABLE





































HYDROSCOPES


































AARHUS
BY
LIGHT
    5. 5. UNIVERSITY
OF
AARHUS FACULTY
OF
ARTS CENTER
FOR
 CENTER
FOR
 ADVANCED
VISUALIZATION
 DIGITAL
URBAN
LIVING AND
INTERACTION
    6. 6. UNIVERSITY
OF
AARHUS FACULTY
OF
ARTS CENTER
FOR
 CENTER
FOR
 ADVANCED
VISUALIZATION
 DIGITAL
URBAN
LIVING AND
INTERACTION
    7. 7. ENGAGEMENT
 • Engagement
at
the
centre
of
research
agendas
IN
LITERATURE (Rogers

2006) • Specific
design
strategies
for
fostering
engagement
 (Gaver
et
al
2004,
Dalsgaard
&
Dindler
2009) • Particular
attributes
that
support
engagement
 (Edmonds
et
al
2010) • Assemblies
of
technologies
 (Hindmarsh
et
al
2002)
    8. 8. ENGAGEMENT • A
perspective
on
interaction
(akin
to
usability
or
affect)OUR
APPROACH • Dual
nature:
 ‐
a
means
for
analyzing
of
interaction ‐
insights
may
sensitize
and
influence
design • A
focus
on
the
system
that
we
design
and
the
immediate
 relations
between
user(s)
and
that
system
is
too
narrow
 • By
comparing
the
three
cases
it
seems
clear
that
we
 cannot
adequately
understand
and
explain
what
is
going
 on
if
we
focus
on
the
system
that
we
design
and
the
 immediate
relations
between
user(s)
and
that
system ‐>
we
need
to
adopt
a
more
systemic
perspective
    9. 9. THE
LEGO
TABLETangible
tabletop
interaction
lets
users
peek
inside
Lego
boxes
in
a
department
store
    10. 10. THE
LEGO
TABLETangible
tabletop
interaction
lets
users
peek
inside
Lego
boxes
in
a
department
store
    11. 11. THE
LEGO
TABLETangible
tabletop
interaction
lets
users
peek
inside
Lego
boxes
in
a
department
store
    12. 12. THE
LEGO
TABLETangible
tabletop
interaction
lets
users
peek
inside
Lego
boxes
in
a
department
store
    13. 13. THE
LEGO
TABLETangible
tabletop
interaction
lets
users
peek
inside
Lego
boxes
in
a
department
store
    14. 14. THE
LEGO
TABLETangible
tabletop
interaction
lets
users
peek
inside
Lego
boxes
in
a
department
store
    15. 15. THE
LEGO
TABLETangible
tabletop
interaction
lets
users
peek
inside
Lego
boxes
in
a
department
store
    16. 16. THE
LEGO
TABLETangible
tabletop
interaction
lets
users
peek
inside
Lego
boxes
in
a
department
store
    17. 17. THE
LEGO
TABLE
    18. 18. THE
HYDROSCOPESLearning
about
marine
biology
through
co‐creation
and
co‐exploration

in
an
aquarium
    19. 19. THE
HYDROSCOPESLearning
about
marine
biology
through
co‐creation
and
co‐exploration

in
an
aquarium
    20. 20. THE
HYDROSCOPESLearning
about
marine
biology
through
co‐creation
and
co‐exploration

in
an
aquarium
    21. 21. THE
HYDROSCOPESLearning
about
marine
biology
through
co‐creation
and
co‐exploration

in
an
aquarium
    22. 22. THE
HYDROSCOPESLearning
about
marine
biology
through
co‐creation
and
co‐exploration

in
an
aquarium
    23. 23. THE
HYDROSCOPES
    24. 24. AARHUS
BY
LIGHTInviting
social
and
playful
interaction
in
order
to
transform
a
public
space
    25. 25. AARHUS
BY
LIGHTInviting
social
and
playful
interaction
in
order
to
transform
a
public
space
    26. 26. AARHUS
BY
LIGHTInviting
social
and
playful
interaction
in
order
to
transform
a
public
space
    27. 27. AARHUS
BY
LIGHTInviting
social
and
playful
interaction
in
order
to
transform
a
public
space
    28. 28. AARHUS
BY
LIGHTInviting
social
and
playful
interaction
in
order
to
transform
a
public
space
    29. 29. AARHUS
BY
LIGHTInviting
social
and
playful
interaction
in
order
to
transform
a
public
space
    30. 30. AARHUS
BY
LIGHTInviting
social
and
playful
interaction
in
order
to
transform
a
public
space
    31. 31. AARHUS
BY
LIGHTInviting
social
and
playful
interaction
in
order
to
transform
a
public
space
    32. 32. AARHUS
BY
LIGHT
    33. 33. ASPECTS
OF
ENGAGEMENT 

    34. 34. PHYSICALPhysical
manipulations
and
bodily
movementEmbodiment:
‘The
property
of
being
manifest
in
and
part
of
the
world’
(Dourish
2001)Distributed
and
interactive
cognition:
sense‐making
through
physical
action
and
interaction
with
world
(Hutchins
1995,
Gedenryd
1998)Affective
engagement:
being
influenced
by
surroundings
even
before
conscious
sense‐making
(Fritsch
2009) ASPECTS
OF
ENGAGEMENT 

    35. 35. PHYSICAL SOCIALPhysical
manipulations
and
bodily
movement Social
interaction
(O’Hara
et
al
2003)
Embodiment:
‘The
property
of
being
manifest
in
and
 Co‐experience
(Forlizzi
&
Battarbee
2004)part
of
the
world’
(Dourish
2001) Self‐expression
through
interaction
(Goffman)Distributed
and
interactive
cognition:
sense‐making
through
physical
action
and
interaction
with
world
 Social
interaction
patterns
(Nielsen
et
al
2009)(Hutchins
1995,
Gedenryd
1998)Affective
engagement:
being
influenced
by
surroundings
even
before
conscious
sense‐making
(Fritsch
2009) ASPECTS
OF
ENGAGEMENT 

    36. 36. PHYSICAL SOCIALPhysical
manipulations
and
bodily
movement Social
interaction
(O’Hara
et
al
2003)
Embodiment:
‘The
property
of
being
manifest
in
and
 Co‐experience
(Forlizzi
&
Battarbee
2004)part
of
the
world’
(Dourish
2001) Self‐expression
through
interaction
(Goffman)Distributed
and
interactive
cognition:
sense‐making
through
physical
action
and
interaction
with
world
 Social
interaction
patterns
(Nielsen
et
al
2009)(Hutchins
1995,
Gedenryd
1998)Affective
engagement:
being
influenced
by
surroundings
even
before
conscious
sense‐making
(Fritsch
2009) ASPECTS
OF
ENGAGEMENTCULTURALCultural
norms
and
conventions:
situations
embody
particular
forms
of
practicePeople
stage
their
behaviour
accordingly:
performing
perception
(Dalsgaard
&
Hansen
2008)Artifacts
and
institutions
reflect
and
reinforce
cultural
practices
(cultural‐historical
activity
theory)Spatial
practices:
following
and
bending
the
rules
(De
Certeau
1984) 

    37. 37. PHYSICAL SOCIALPhysical
manipulations
and
bodily
movement Social
interaction
(O’Hara
et
al
2003)
Embodiment:
‘The
property
of
being
manifest
in
and
 Co‐experience
(Forlizzi
&
Battarbee
2004)part
of
the
world’
(Dourish
2001) Self‐expression
through
interaction
(Goffman)Distributed
and
interactive
cognition:
sense‐making
through
physical
action
and
interaction
with
world
 Social
interaction
patterns
(Nielsen
et
al
2009)(Hutchins
1995,
Gedenryd
1998)Affective
engagement:
being
influenced
by
surroundings
even
before
conscious
sense‐making
(Fritsch
2009) ASPECTS
OF
ENGAGEMENTCULTURAL CONTENT‐ORIENTEDCultural
norms
and
conventions:
situations
embody
 Parts
vs
compositionparticular
forms
of
practice Investing
attention
and
effort
into
content
People
stage
their
behaviour
accordingly:
 (Dewey,
Borgman)performing
perception
(Dalsgaard
&
Hansen
2008) Recognizable
structures
and/or
elements
of
Artifacts
and
institutions
reflect
and
reinforce
cultural
 conflict
(Genette
1983)practices
(cultural‐historical
activity
theory) Static
and
linear
vs
dynamic
and
non‐linear
Spatial
practices:
following
and
bending
the
rules
 (Aarseth
1994,
Manovich
2001)
(De
Certeau
1984) 

    38. 38. DYNAMICS
OF
ENGAGEMENT 

    39. 39. EMERGENCEWhat
are
the
first
traces
of
engagement?What
causes
it
to
occur? DYNAMICS
OF
ENGAGEMENT 

    40. 40. EMERGENCE RELATIONSWhat
are
the
first
traces
of
 How
are
the
different
aspects
of
engagement? engagement
related?What
causes
it
to
occur? How
do
they
influence
one
 another?
 DYNAMICS
OF
ENGAGEMENT 

    41. 41. EMERGENCE RELATIONS TRANSFORMATIONSWhat
are
the
first
traces
of
 How
are
the
different
aspects
of
 How
does
engagement
change
engagement? engagement
related? over
the
course
of
time?What
causes
it
to
occur? How
do
they
influence
one
 How
do
changes
occur
within
 another?
 one
aspect
of
engagement?
 How
do
the
relations
between
 different
aspects
shift? DYNAMICS
OF
ENGAGEMENT 

    42. 42. SIX
VIGNETTES
OF
ENGAGING
INTERACTION 

    43. 43. A
FEW
FINDINGS
    44. 44. A
FEW
FINDINGSThe
aspects
are
intertwined

‐
some
may
be
more
influential
at
given
points
in
time
    45. 45. A
FEW
FINDINGSThe
aspects
are
intertwined

‐
some
may
be
more
influential
at
given
points
in
timeSocial
dynamics
were
very
prominent
in
all
cases‐
people
generally
moved
fluidly
between
different
social
configurations
    46. 46. A
FEW
FINDINGSThe
aspects
are
intertwined

‐
some
may
be
more
influential
at
given
points
in
timeSocial
dynamics
were
very
prominent
in
all
cases‐
people
generally
moved
fluidly
between
different
social
configurationsPhysical
framing
plays
a
larger
role
than
expected‐
the
assembly
in
which
an
installation
is
placed
must
be
carefully
considered
    47. 47. A
FEW
FINDINGSThe
aspects
are
intertwined

‐
some
may
be
more
influential
at
given
points
in
timeSocial
dynamics
were
very
prominent
in
all
cases‐
people
generally
moved
fluidly
between
different
social
configurationsPhysical
framing
plays
a
larger
role
than
expected‐
the
assembly
in
which
an
installation
is
placed
must
be
carefully
consideredCultural
aspects
can
hinder
or
promote
interaction
(especially
for
grown‐ups)‐
they
can
seemingly
change
over
the
course
of
time
as
new
practices
are
formed
    48. 48. A
FEW
FINDINGSThe
aspects
are
intertwined

‐
some
may
be
more
influential
at
given
points
in
timeSocial
dynamics
were
very
prominent
in
all
cases‐
people
generally
moved
fluidly
between
different
social
configurationsPhysical
framing
plays
a
larger
role
than
expected‐
the
assembly
in
which
an
installation
is
placed
must
be
carefully
consideredCultural
aspects
can
hinder
or
promote
interaction
(especially
for
grown‐ups)‐
they
can
seemingly
change
over
the
course
of
time
as
new
practices
are
formedContent‐oriented
aspects
are
hard
to
determine
through
observation‐
we
can
infer
elements
from
observation,
but
need
richer
empirical
methods
    49. 49. FUTURE
WORK • Developing
the
framework
and
making
it
more
operational ‐
perhaps
through
development
of
annotation
techniques • Utilizing
or
developing
better
methods
for
understanding

 engagement
with
content • Using
the
framework
pro‐actively
in
design
experiments
    50. 50. 

SUMMARY
    51. 51. SOCIAL CULTURAL ENGAGEMENTPHYSICAL CONTENT 

SUMMARY
    52. 52. SOCIAL CULTURAL ENGAGEMENTPHYSICAL CONTENT 

SUMMARY
    53. 53. SOCIAL CULTURAL EMERGENCE ENGAGEMENT RELATIONSPHYSICAL CONTENT TRANSFORMATIONS 

SUMMARY
    54. 54. SOCIAL CULTURAL EMERGENCE ENGAGEMENT RELATIONSPHYSICAL CONTENT TRANSFORMATIONS 




LEGO
TABLE





































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AARHUS
BY
LIGHT 

SUMMARY
    55. 55. UNDERSTANDING
THE
DYNAMICS
OF
ENGAGING
INTERACTION
IN
PUBLIC
SPACES WWW.CAVI.DK PETER
DALSGAARDWWW.DIGITALURBANLIVING.DK WWW.PETERDALSGAARD.COM
    56. 56. THANK YOU UNDERSTANDING
THE
DYNAMICS
OF
 ENGAGING
INTERACTION
IN
PUBLIC
SPACES WWW.CAVI.DK PETER
DALSGAARD WWW.DIGITALURBANLIVING.DK WWW.PETERDALSGAARD.COM
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