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  1. 1. Mobile Library Projects at North Carolina State University Tito Sierra NCSU Libraries CNI 2009 Fall Task Force Meeting December 15, 2009
  2. 2. Outline <ul><li>Background </li></ul><ul><li>Mobile Library Projects at NCSU </li></ul><ul><ul><li>NCSU Libraries Mobile </li></ul></ul><ul><ul><li>The WolfWalk Project </li></ul></ul><ul><li>Issues to Consider When Developing Mobile Services </li></ul>
  3. 3. Background
  4. 4. Questions for the Audience <ul><li>How many of you work at an organization with a mobile presence? </li></ul>
  5. 5. Questions for the Audience <ul><li>How many of you work at an organization with a mobile presence? </li></ul><ul><li>How many of you don’t have a mobile presence, but are planning one? </li></ul>
  6. 6. Questions for the Audience <ul><li>How many of you work at an organization with a mobile presence? </li></ul><ul><li>How many of you don’t have a mobile presence, but are planning one? </li></ul><ul><li>How many of you are curious about mobile, but aren’t sure if it’s right for your organization? </li></ul>
  7. 7. Why Go Mobile?
  8. 8. Why Go Mobile? Source: Mary Meeker, “Economy + Internet Trends”, Web 2.0 Summit , October 20, 2009
  9. 9. Why Go Mobile? <ul><li>Mobile devices provide new opportunities for enhancing the user experience with library services and library digital collections </li></ul>
  10. 10. Libraries and the Mobile Web <ul><li>How should libraries approach the </li></ul><ul><li>mobile web space? </li></ul>
  11. 11. Mobile Library Projects at NCSU
  12. 12. NCSU Libraries Mobile
  13. 13. Project Overview <ul><li>A suite of library services </li></ul><ul><li>Optimized to three tiers of mobile devices </li></ul><ul><li>Based on MIT Mobile Web source </li></ul><ul><li>Launched November 2009 </li></ul>
  14. 14. “ MobiLIB” at NCSU (2007)
  15. 15. NC State Mobile Web (2009)
  16. 16. NC State Mobile Web (2009)
  17. 18. NCSU Libraries Mobile (2009) <ul><li>Locations & Hours </li></ul><ul><li>Computer Availability </li></ul><ul><li>Catalog Search </li></ul><ul><li>Ask Us </li></ul><ul><li>Webcams </li></ul><ul><li>News & Events </li></ul>
  18. 19. Guiding Principles <ul><li>Don’t reproduce the library website—distill it to what people would actually use in a mobile context </li></ul>
  19. 20. Guiding Principles <ul><li>Save the time of the library user </li></ul>
  20. 21. NCSU Libraries Mobile Demo http://m.lib.ncsu.edu
  21. 23. Locations & Hours
  22. 26. Computer Availability
  23. 29. Catalog Search
  24. 36. Ask Us
  25. 39. Webcams
  26. 44. News & Events
  27. 47. Usage Analysis <ul><li>Preliminary usage analysis based on first eight weeks of transaction logs </li></ul>
  28. 48. Pageviews by Service
  29. 49. Pageviews by Platform
  30. 50. Project Team <ul><li>David Woodbury , NCSU Libraries Fellow </li></ul><ul><li>Jason Casden , Digital Library Initiatives </li></ul><ul><li>Markus Wust , Digital Scholarship & Publishing Center </li></ul>
  31. 51. The WolfWalk Project
  32. 52. WolfWalk Project Overview <ul><li>A historical guide to NCSU campus landmarks </li></ul><ul><li>Images sourced from University Archives </li></ul><ul><li>In development, scheduled to go live January 2010 </li></ul>
  33. 53. WolfWalk Concept <ul><li>Increase the visibility and accessibility of university archives by integrating this content in a self-directed, location-aware walking tour for mobile devices </li></ul>
  34. 54. Todd Kosmerick (University Archivist) and Adam Berenbak, NCSU Special Collections Research Center
  35. 56. Markus Wust, Content Lead for the WolfWalk Project
  36. 57. Jason Casden, Lead Developer for the WolfWalk Project
  37. 60. WolfWalk Content First freshman class posing in front of Holladay Hall (1890), NCSU University Archives Photo Collection
  38. 61. WolfWalk Content View of card catalog in D.H. Hill Library (1972), NCSU University Archives Photo Collection
  39. 62. WolfWalk Demo http://webdev.lib.ncsu.edu/m/wolfwalk (Early alpha preview)
  40. 78. Project Team <ul><li>Tito Sierra , Digital Library Initiatives </li></ul><ul><li>Jason Casden , Digital Library Initiatives </li></ul><ul><li>Markus Wust , Digital Scholarship and Publishing Center </li></ul><ul><li>Brian Dietz , Special Collections Research Center </li></ul><ul><li>Todd Kosmerick , Special Collections Research Center </li></ul><ul><li>Steven Morris , Digital Library Initiatives </li></ul><ul><li>Joseph Ryan , Digital Library Initiatives </li></ul>
  41. 79. Issues to Consider When Developing Mobile Services
  42. 80. Basic Questions <ul><li>What value does the “mobile” aspect of the project add to the user experience with a library service or collection? </li></ul><ul><li>What incentives do users have to access this content on a mobile device, rather than via existing channels? </li></ul>
  43. 81. Mobile User Experience <ul><li>Designing for mobile is about more than designing for a small screen device </li></ul><ul><li>Designing an effective mobile user experience requires a greater understanding of the user context </li></ul><ul><li>Lack of prevalent models makes this work both challenging and exciting </li></ul>
  44. 82. Native Apps vs Mobile Web Apps <ul><li>Do you build a platform specific “native app” (e.g., iPhone App, Android App), or a mobile website that works across a range of devices? </li></ul><ul><li>What are the tradeoffs of each approach for your project? </li></ul>
  45. 83. When to Make a Native App <ul><li>Charging for it </li></ul><ul><li>Creating a game </li></ul><ul><li>Using specific locations* </li></ul><ul><li>Using cameras </li></ul><ul><li>Using accelerometers </li></ul><ul><li>Accessing the filesystems </li></ul><ul><li>Offline users </li></ul>
  46. 84. The Case for Mobile Web Apps <ul><li>“ I believe that unless your application meets one of these native application criteria, you should not create a native application, but should instead focus on building a mobile web application.” </li></ul><ul><li>— Brian Fling, “Mobile Design and Development” </li></ul>
  47. 85. Shifting Landscape <ul><li>Mobile technology is changing rapidly, making it difficult to plan for what’s next </li></ul><ul><li>New standards and technology are unevenly distributed across platforms </li></ul><ul><li>New interaction models emerging </li></ul><ul><ul><li>Location-Based Services </li></ul></ul><ul><ul><li>Augmented Reality </li></ul></ul>
  48. 86. Location-Based Services Source: Mary Meeker, “Economy + Internet Trends”, Web 2.0 Summit , October 20, 2009
  49. 87. Augmented Reality Source: Layar.eu
  50. 88. Experimentation <ul><li>If you plan to work in the mobile space, be prepared to take risks and experiment </li></ul><ul><li>Don’t overplan—be open to new ideas and opportunities </li></ul>
  51. 89. Thanks! <ul><li>Tito Sierra </li></ul><ul><li>Associate Head for Digital Library Development </li></ul><ul><li>NCSU Libraries </li></ul><ul><li>tito _sierra@ ncsu . edu </li></ul>
  52. 90. More Information <ul><li>NCSU Libraries Mobile: </li></ul><ul><ul><li>http://m.lib.ncsu.edu </li></ul></ul><ul><li>The WolfWalk Project: </li></ul><ul><ul><li>http://www.lib.ncsu.edu/dli/projects/wolfwalk </li></ul></ul>

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