Linda Lane Resume cell : 206-850-4452
User Experience Designer, Product Manager
http://www.wonderlane.com/ Seattle Bellevue Redmond mailto:firstname.lastname@example.org
Linda Lane is an experienced user interface designer and product strategist, an information technology
design manager with 20 years of experience in analysis: designing, planning, marketing, and managing
innovative software solutions for public facing software at technical and financial firms such as
Microsoft, Amazon, RealNetworks, MSN, Visa, and others. Lane works with all phases of the software
development life-cycle and contributes user interface design, product management, functional design
planning and analysis, UI / UX testing, SEO, and documentation skills.
Products she designed or advised on include Microsoft Word mail merge, Microsoft eMail, Adobe
Photoshop bitmap filter, Microsoft Visual Studio, Microsoft eCommerce platform Order Management
5.0., PremeraBlue Cross RapidRate, Microsoft Spaces, Microsoft security Geo.Map, Amazon
Downloader, Amazon eCommerce, Firewallet - an application for Google’s Android, and high-end
products from VISA Corp and Hirsch Electronics. Lane supervised work on more than 50 enterprise level
ecommerce sites, many in foreign languages.
She possesses strong leadership qualities and mentors and trains junior designers; Lane received a
Microsoft Award for Excellence in mentoring. She taught Informatics at the University of Washington;
information architecture for Web sites, presenting information on user-centered Web design, privacy
policies, and Web security.
Her focus is to infuse life into customer facing designs for business. For example everyone prefers useful
software; on the Web and with software applications this means designing clean, beautiful, engaging,
easy to use websites and fun applications with a community focus.
Master of Science in Information Management from the University of Washington’s iSchool Linda Lane’s
study focuses on design methods for interaction, systems, image tagging and structures for Search
Engine Optimization (SEO), metadata, and change. She studied user-centered design in the Department
of Human-Centered Design and Engineering at the University of Washington. She holds a Bachelor of
Fine Art in Art from the private art and design school Cornish. Linda is also a Photographer Libre.
Linda Lane’s Resume http://www.wonderlane.com email@example.com 206-850-4452 Page 1
2009- MHCD STUDENT- UNIVERSITY OF WASHINGTON, MASTER OF HUMAN CENTERED DESIGN CANDIDATE, UCD USER
2011 CENTERED DESIGN AND ENGINEERING CERTIFICATE , UW SEATTLE (EXPECTED)
2006- MSIM - UNIVERSITY OF WASHINGTON, MASTER OF SCIENCE IN INFORMATION MANAGEMENT
2009 Member of the University of Washington’s Architectural Commission
Representative to the UW Faculty Council on Educational Technology
The Information Management Framework
Design Methods for Interaction and Systems (HCI, UI, UX)
Human Aspects of Information Systems
Organization of Information Resources (Metadata, Information Architecture)
Management of Information Organizations (Business Management)
User Interface Design & Privacy–Independent Study: TA Informatics
Information Services and Resources (Program, Product management)
Principles of Database and Semi-Structured Data Systems (XML, RDB)
Principles of Law, Policy, and Ethics in Information Management
User-Centered Design Processes
Research Theory and Application in Technical Communication (Statistics)
Stakeholders, Information, and Technology
Capstone: The Fruit and Its Path, photography, tagging, search engine optimization
CORNISH, BFA - BACHELOR OF FINE ARTS IN ART. PAINTING, FILMMAKING
CALIFORNIA STATE UNIVERSITY, SACRAMENTO, VISUAL BASIC
UNIVERSITY OF ALASKA, ANCHORAGE, FINE ARTS, COMPUTER SCIENCE
Jakob Nielsen's “Web Usability” | Edward Tufte's “Presenting Data and Information”
CEO Magazine White Paper on Saving IT Costs 2007
Ovimagazine writer 2006-current, blog
• Information Architect Institute http://www.iainstitute.org/
• SIGGRAPH http://www.siggraph.org/
• SIGCHI http://www.sigchi.org/
• Microsoft Alumni Network http://www.msanet.org/
• Architectural Commission Representative and Educational Technology Faculty Council
(former University of Washington government appointment)
WOR K EXP E R IE N CE -
Wonderlane LLC, California USA, and Mexico Nov 2008 – current
Web UI designer, Web Marketing, and Photographer Libre
Design small business websites; consult on web marketing for clients based in New Zealand, London,
Bhutan, and Mexico (Guadalajara, Mazatlan). Direct remote business photography, extensive travel, and
publish images on Flickr while waiting for the US economy to pick up!
Magenic Technologies, Visa Corp. and others, Aug– Nov 2008 SF, CA
Business Analyst Senior Consultant and Sr. User Interface Designer in the Bay Area for Visa Corp’s
Web-based end user applications, and Windows based access control and security software systems.
SharePoint branding design for EA. UI design for Android-powered phone application (on the T-Mobile G1).
Linda Lane’s Resume http://www.wonderlane.com firstname.lastname@example.org 206-850-4452 Page 2
Wonderlane LLC, Consultant in WA, CA, NY Mar 2003 – 2008
Sr. UI Design Architect Consultant, DirectApps, Redmond, Bellevue, WA Feb – April 2008 for large
corporate e-commerce and simple games design, invented new marketing tools, create and iterate
design flows, mockups, wireframes, workflows, prototypes, illustrations, design options, plan user
interface usability testing and define requirements.
User Interface Designer Consultant, Amazon, Seattle, Aug 2007 – Feb 2008 User
interface product design for Windows Web downloader. See downloader. (-5 weeks photographer in
Asia between two projects) create and iterate design flows, mockups, wireframes, workflows,
prototypes, requirements. E-commerce UI, invented new marketing tool for Amazon.
Product Management Consultant, Microsoft Business Group Center of Excellence (BGCOE) Unit
planning and scope for Product Activation and Anti-Piracy Initiatives (Windows, Office, and all
software products) – analyze and write planning artifacts to support current and future operations
programs and projects in cross portfolio efforts on $7 – $30 million budget. Communicate budget to
Unit for upcoming fiscal year (FY08). Provide planning, capability mapping, and roadmaps to identify
business change requirements to support the high level vision and strategy: scope business cases,
product plans, and document user scenarios. Advise on internal marketing and ROMs to control IT
• Windows Vista Security Tool
• PIDPlus, key retrieval for lost software keys
• Order Management onboard to Sell Keys for Tax Advantaged Locations
• Measures and metrics for evaluation
Teaching Assistant in Web Tools and Development University of Washington, iSchool, Informatics,
Introduction to fundamental web technologies with an emphasis on scripting and programming.
Includes both client and server technologies. Examined effective information architecture for Web
sites, information presentation on Web pages, privacy policies, and Web security. 5 credit class. TA
while in MSIM program.
Program Manager Consultant Product Activation Operations, Document business requirements,
write functional specifications, prepare PowerPoint presentations, VISIO dataflows and system maps,
develop business and use cases for download authentication based on Active X controls over a .NET
framework for geolocation software ‘Geo.Map’: Coordinate project logistics through SharePoint
services and Microsoft’s SDLC light waterfall process.
Lead a team of 18 – advising 2 functional analyst/PMs, 9 developers (C+/C++, .NET, SQL), and 7
testers building backend functionality for Microsoft's Product Activation and Windows Genuine
Advantage software. Scrum master. User interface experience manager; travel to LA.
1Create and patent original product ideas, and names
2Interview candidates and recommend new hires
3UI / UX advisor on Office 12 Download Center, using Groove Networks for communication.
Product Manager Consultant, MSN Spaces Groups and Member Directory
As a worldwide Product Manager in MSN blogging software worked on go to market capabilities for
international product launch April 7, 2005. Review and identifying policy, process, procedure, and
feature improvements, write Code of Conduct, MSN Safety Guiding Principles, and GTM
documentation. Test and produce business user acceptance reporting. Created worldwide mapping
and recommendation of Support improvements, build information SharePoint site (FrontPage) for
teams, and advised on safety features in product and across MSN Communities. Marketed Spaces to
107.7 The End Radio station for sponsorship of The End Fest 14 alternative music annual concert.
Lead cross functional teams based in Europe and the US.
Linda Lane’s Resume http://www.wonderlane.com email@example.com 206-850-4452 Page 3
Sr Product Manager, UI Designer, Usability Analyst Consultant for Government Agencies and
small businesses, in Washington and California
Web planning, program management, e-commerce, and marketing consulting for all sizes of
businesses and government agency’s Web sites. Draft marketing proposals, gather requirements,
establish scope, and revise existing sites and/or design and build new sites. Gather or create content,
create wireframes, mockups, do photography and make 'look and feel' designs for use on the Web
and in appropriate styles of marketing and branding. Managed small teams of database and web
Product Manager, UI Designer Consultant, Designed Microsoft's new proprietary worldwide e-
commerce solution in Worldwide Operations. Implemented two major e-commerce sites for Microsoft
on existing Order Management /Order Processing platform (ASP porting to ASP.Net) in six
languages. Provided analysis of twenty one e-commerce sites and process to redesign OM 5.0
interface. New interface will provide completely flexible interface over .NET framework to upgrade
more than 100 e-commerce sites, and more easily add new tenants to highly successful e-commerce
platform. Advise on tools, processes, privacy and other related issues.
Premera Blue Cross, eBusiness, Lynnwood, WA, June 2001 - Feb 2002
Sr Systems Analyst
Managed the design and development of RapidRate, the first web based application for Washington and
Oregon medical insurance Brokers and Agents to rate policies. Web enable a 2 billion dollar a year
financial firm, based in Washington, Oregon, and Alaska through process and MS Project management
planning. Lead cross discipline teams of up to 10 people. SQL and Visual Basic application. Lead UI
testing through BlinkIA and Security audits.
Rare Medium, Inc., Rare CSP, OC, CA, Aug 2000 - Dec 2000
Principle Strategist, e-Commerce Enterprise Director
Directed department and advised on new product evolution, sales, and marketing endeavors for B2C and
B2C product line (VB and COM using the Microsoft platform). Lead team of 27 employees; project
managers, software engineers, design techs, business process engineers and assistants, creating e-
commerce sites using the RareCSP e-Commerce engine. Liaison to executive management of client
Pandesic, Web Dev Srvs Folsom, CA, Aug 1999 - Aug 2000
Developer Relations Manager, e-Commerce Web Developer Manager (Release Manager)
Pandesic was the largest e-commerce B2C ASP in the US by 2000; for 100 enterprise level e-commerce
sites, many earning a million a month or more. Launched more than 48 enterprise level e-commerce sites
and site extensions in one year, setting the record for 2000. Promoted to Developer Relations Manager
after starting the Pandesic development education program. Managed 4 full time direct reporting staff and
10+ developers and technical engineers. ERP / SAP solutions backbone via the Pandesic application,
using RSS feeds.
Northshore Tech Group Seattle, WA, Feb 1999 - Aug 1999
Product Manager, UI Designer
Internet solutions technology project manager reported directly to CEO, spec'ing business to business,
triple-tier, e-commerce sites for several clients. Create multiple e-commerce internet sites, charity auction
site. Manage, plan and create related Internet, Extranet, and Intranet sites, to interconnect with national
distributor’s databases. Managed teams of 5 developers, database engineers, and business process
Meridian Partners LTD, Bellevue, Washington, Oct 1997 - Jan 1999
Project Manager, Webmaster, Marketing Manager
Managed 22 technical employees through empowering and improving their skill sets on Web based
solution projects, implementing cutting edge technology (ASP); report directly to CEO, CFO, Exec. VP.
Product development planning and estimate project completion dates. Allocate resources, interview
candidates and employees for web-based projects, and Windows based applications. Train employees in
Linda Lane’s Resume http://www.wonderlane.com firstname.lastname@example.org 206-850-4452 Page 4
Web design, graphics, HTML and practical cooperative work methods. Manage Web site developers,
programmers, scripters, testers and project managers. Define business needs, create business
partnerships through events. Meet with prospective clients.
RealNetworks, Inc, Seattle, Washington, April 1996 - October 1997
Research Engineer, Web Designer
Strategic Web site planning and user interface design for end users and internal support engineers.
Devised solutions to high demand support needs for the first state of the art audio, video and multimedia
streaming Internet software by using the client to interact with Web page as the information delivery
Freelance Consultant Seattle Oct 1993 - Sept 1995 Used & taught Aldus and Adobe products.
Microsoft, Systems Redmond Oct 1989 - Sept 1993
MSDN Digital Graphics Specialist
Pioneered development of graphics processing techniques for online software. Prepared all graphics for
high visibility software development product, the Microsoft Developer's Information MSDN and Technet
CDs from worldwide sources. Managed cross functional teams of 2-4 people per project. As a support
engineer and Mentor answered 18,000+ inquiries on technical subjects.
+ Linda Lane received The Microsoft Excellence Award, Graphics Business Unit, 1992
Linda Lane’s Resume http://www.wonderlane.com email@example.com 206-850-4452 Page 5