Brief Resume of Linda Lane


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Brief Resume of Linda Lane

  1. 1. Linda Lane Resume cell : 206-850-4452 User Experience Designer, Product Manager Seattle Bellevue Redmond Linda Lane is an experienced user interface designer and product strategist, an information technology design manager with 20 years of experience in analysis: designing, planning, marketing, and managing innovative software solutions for public facing software at technical and financial firms such as Microsoft, Amazon, RealNetworks, MSN, Visa, and others. Lane works with all phases of the software development life-cycle and contributes user interface design, product management, functional design planning and analysis, UI / UX testing, SEO, and documentation skills. Products she designed or advised on include Microsoft Word mail merge, Microsoft eMail, Adobe Photoshop bitmap filter, Microsoft Visual Studio, Microsoft eCommerce platform Order Management 5.0., PremeraBlue Cross RapidRate, Microsoft Spaces, Microsoft security Geo.Map, Amazon Downloader, Amazon eCommerce, Firewallet - an application for Google’s Android, and high-end products from VISA Corp and Hirsch Electronics. Lane supervised work on more than 50 enterprise level ecommerce sites, many in foreign languages. She possesses strong leadership qualities and mentors and trains junior designers; Lane received a Microsoft Award for Excellence in mentoring. She taught Informatics at the University of Washington; information architecture for Web sites, presenting information on user-centered Web design, privacy policies, and Web security. Her focus is to infuse life into customer facing designs for business. For example everyone prefers useful software; on the Web and with software applications this means designing clean, beautiful, engaging, easy to use websites and fun applications with a community focus. Master of Science in Information Management from the University of Washington’s iSchool Linda Lane’s study focuses on design methods for interaction, systems, image tagging and structures for Search Engine Optimization (SEO), metadata, and change. She studied user-centered design in the Department of Human-Centered Design and Engineering at the University of Washington. She holds a Bachelor of Fine Art in Art from the private art and design school Cornish. Linda is also a Photographer Libre. Linda Lane’s Resume 206-850-4452 Page 1
  2. 2. Education- 2009- MHCD STUDENT- UNIVERSITY OF WASHINGTON, MASTER OF HUMAN CENTERED DESIGN CANDIDATE, UCD USER 2011 CENTERED DESIGN AND ENGINEERING CERTIFICATE , UW SEATTLE (EXPECTED) 2006- MSIM - UNIVERSITY OF WASHINGTON, MASTER OF SCIENCE IN INFORMATION MANAGEMENT 2009 Member of the University of Washington’s Architectural Commission Representative to the UW Faculty Council on Educational Technology The Information Management Framework Design Methods for Interaction and Systems (HCI, UI, UX) Human Aspects of Information Systems Organization of Information Resources (Metadata, Information Architecture) Management of Information Organizations (Business Management) User Interface Design & Privacy–Independent Study: TA Informatics Information Services and Resources (Program, Product management) Principles of Database and Semi-Structured Data Systems (XML, RDB) Principles of Law, Policy, and Ethics in Information Management User-Centered Design Processes Research Theory and Application in Technical Communication (Statistics) Stakeholders, Information, and Technology Capstone: The Fruit and Its Path, photography, tagging, search engine optimization CORNISH, BFA - BACHELOR OF FINE ARTS IN ART. PAINTING, FILMMAKING CALIFORNIA STATE UNIVERSITY, SACRAMENTO, VISUAL BASIC UNIVERSITY OF ALASKA, ANCHORAGE, FINE ARTS, COMPUTER SCIENCE USABILITY SEMINARS Jakob Nielsen's “Web Usability” | Edward Tufte's “Presenting Data and Information” PUBLICATIONS CEO Magazine White Paper on Saving IT Costs 2007 Ovimagazine writer 2006-current, blog Memberships: • Information Architect Institute • SIGGRAPH • SIGCHI • Microsoft Alumni Network • Architectural Commission Representative and Educational Technology Faculty Council (former University of Washington government appointment) WOR K EXP E R IE N CE - Wonderlane LLC, California USA, and Mexico Nov 2008 – current Web UI designer, Web Marketing, and Photographer Libre Design small business websites; consult on web marketing for clients based in New Zealand, London, Bhutan, and Mexico (Guadalajara, Mazatlan). Direct remote business photography, extensive travel, and publish images on Flickr while waiting for the US economy to pick up! Magenic Technologies, Visa Corp. and others, Aug– Nov 2008 SF, CA Business Analyst Senior Consultant and Sr. User Interface Designer in the Bay Area for Visa Corp’s Web-based end user applications, and Windows based access control and security software systems. SharePoint branding design for EA. UI design for Android-powered phone application (on the T-Mobile G1). Linda Lane’s Resume 206-850-4452 Page 2
  3. 3. Wonderlane LLC, Consultant in WA, CA, NY Mar 2003 – 2008 Completed Projects: Sr. UI Design Architect Consultant, DirectApps, Redmond, Bellevue, WA Feb – April 2008 for large corporate e-commerce and simple games design, invented new marketing tools, create and iterate design flows, mockups, wireframes, workflows, prototypes, illustrations, design options, plan user interface usability testing and define requirements. User Interface Designer Consultant, Amazon, Seattle, Aug 2007 – Feb 2008 User interface product design for Windows Web downloader. See downloader. (-5 weeks photographer in Asia between two projects) create and iterate design flows, mockups, wireframes, workflows, prototypes, requirements. E-commerce UI, invented new marketing tool for Amazon. Product Management Consultant, Microsoft Business Group Center of Excellence (BGCOE) Unit planning and scope for Product Activation and Anti-Piracy Initiatives (Windows, Office, and all software products) – analyze and write planning artifacts to support current and future operations programs and projects in cross portfolio efforts on $7 – $30 million budget. Communicate budget to Unit for upcoming fiscal year (FY08). Provide planning, capability mapping, and roadmaps to identify business change requirements to support the high level vision and strategy: scope business cases, product plans, and document user scenarios. Advise on internal marketing and ROMs to control IT costs. • Windows Vista Security Tool • PIDPlus, key retrieval for lost software keys • Order Management onboard to Sell Keys for Tax Advantaged Locations • Measures and metrics for evaluation Teaching Assistant in Web Tools and Development University of Washington, iSchool, Informatics, Introduction to fundamental web technologies with an emphasis on scripting and programming. Includes both client and server technologies. Examined effective information architecture for Web sites, information presentation on Web pages, privacy policies, and Web security. 5 credit class. TA while in MSIM program. Program Manager Consultant Product Activation Operations, Document business requirements, write functional specifications, prepare PowerPoint presentations, VISIO dataflows and system maps, develop business and use cases for download authentication based on Active X controls over a .NET framework for geolocation software ‘Geo.Map’: Coordinate project logistics through SharePoint services and Microsoft’s SDLC light waterfall process. Lead a team of 18 – advising 2 functional analyst/PMs, 9 developers (C+/C++, .NET, SQL), and 7 testers building backend functionality for Microsoft's Product Activation and Windows Genuine Advantage software. Scrum master. User interface experience manager; travel to LA. 1Create and patent original product ideas, and names 2Interview candidates and recommend new hires 3UI / UX advisor on Office 12 Download Center, using Groove Networks for communication. Product Manager Consultant, MSN Spaces Groups and Member Directory As a worldwide Product Manager in MSN blogging software worked on go to market capabilities for international product launch April 7, 2005. Review and identifying policy, process, procedure, and feature improvements, write Code of Conduct, MSN Safety Guiding Principles, and GTM documentation. Test and produce business user acceptance reporting. Created worldwide mapping and recommendation of Support improvements, build information SharePoint site (FrontPage) for teams, and advised on safety features in product and across MSN Communities. Marketed Spaces to 107.7 The End Radio station for sponsorship of The End Fest 14 alternative music annual concert. Lead cross functional teams based in Europe and the US. Linda Lane’s Resume 206-850-4452 Page 3
  4. 4. Sr Product Manager, UI Designer, Usability Analyst Consultant for Government Agencies and small businesses, in Washington and California Web planning, program management, e-commerce, and marketing consulting for all sizes of businesses and government agency’s Web sites. Draft marketing proposals, gather requirements, establish scope, and revise existing sites and/or design and build new sites. Gather or create content, create wireframes, mockups, do photography and make 'look and feel' designs for use on the Web and in appropriate styles of marketing and branding. Managed small teams of database and web developers. Product Manager, UI Designer Consultant, Designed Microsoft's new proprietary worldwide e- commerce solution in Worldwide Operations. Implemented two major e-commerce sites for Microsoft on existing Order Management /Order Processing platform (ASP porting to ASP.Net) in six languages. Provided analysis of twenty one e-commerce sites and process to redesign OM 5.0 interface. New interface will provide completely flexible interface over .NET framework to upgrade more than 100 e-commerce sites, and more easily add new tenants to highly successful e-commerce platform. Advise on tools, processes, privacy and other related issues. Premera Blue Cross, eBusiness, Lynnwood, WA, June 2001 - Feb 2002 Sr Systems Analyst Managed the design and development of RapidRate, the first web based application for Washington and Oregon medical insurance Brokers and Agents to rate policies. Web enable a 2 billion dollar a year financial firm, based in Washington, Oregon, and Alaska through process and MS Project management planning. Lead cross discipline teams of up to 10 people. SQL and Visual Basic application. Lead UI testing through BlinkIA and Security audits. Rare Medium, Inc., Rare CSP, OC, CA, Aug 2000 - Dec 2000 Principle Strategist, e-Commerce Enterprise Director Directed department and advised on new product evolution, sales, and marketing endeavors for B2C and B2C product line (VB and COM using the Microsoft platform). Lead team of 27 employees; project managers, software engineers, design techs, business process engineers and assistants, creating e- commerce sites using the RareCSP e-Commerce engine. Liaison to executive management of client firms. Pandesic, Web Dev Srvs Folsom, CA, Aug 1999 - Aug 2000 Developer Relations Manager, e-Commerce Web Developer Manager (Release Manager) Pandesic was the largest e-commerce B2C ASP in the US by 2000; for 100 enterprise level e-commerce sites, many earning a million a month or more. Launched more than 48 enterprise level e-commerce sites and site extensions in one year, setting the record for 2000. Promoted to Developer Relations Manager after starting the Pandesic development education program. Managed 4 full time direct reporting staff and 10+ developers and technical engineers. ERP / SAP solutions backbone via the Pandesic application, using RSS feeds. Northshore Tech Group Seattle, WA, Feb 1999 - Aug 1999 Product Manager, UI Designer Internet solutions technology project manager reported directly to CEO, spec'ing business to business, triple-tier, e-commerce sites for several clients. Create multiple e-commerce internet sites, charity auction site. Manage, plan and create related Internet, Extranet, and Intranet sites, to interconnect with national distributor’s databases. Managed teams of 5 developers, database engineers, and business process planners. Meridian Partners LTD, Bellevue, Washington, Oct 1997 - Jan 1999 Project Manager, Webmaster, Marketing Manager Managed 22 technical employees through empowering and improving their skill sets on Web based solution projects, implementing cutting edge technology (ASP); report directly to CEO, CFO, Exec. VP. Product development planning and estimate project completion dates. Allocate resources, interview candidates and employees for web-based projects, and Windows based applications. Train employees in Linda Lane’s Resume 206-850-4452 Page 4
  5. 5. Web design, graphics, HTML and practical cooperative work methods. Manage Web site developers, programmers, scripters, testers and project managers. Define business needs, create business partnerships through events. Meet with prospective clients. RealNetworks, Inc, Seattle, Washington, April 1996 - October 1997 Research Engineer, Web Designer Strategic Web site planning and user interface design for end users and internal support engineers. Devised solutions to high demand support needs for the first state of the art audio, video and multimedia streaming Internet software by using the client to interact with Web page as the information delivery mechanism. Freelance Consultant Seattle Oct 1993 - Sept 1995 Used & taught Aldus and Adobe products. Microsoft, Systems Redmond Oct 1989 - Sept 1993 MSDN Digital Graphics Specialist Pioneered development of graphics processing techniques for online software. Prepared all graphics for high visibility software development product, the Microsoft Developer's Information MSDN and Technet CDs from worldwide sources. Managed cross functional teams of 2-4 people per project. As a support engineer and Mentor answered 18,000+ inquiries on technical subjects. + Linda Lane received The Microsoft Excellence Award, Graphics Business Unit, 1992 Linda Lane’s Resume 206-850-4452 Page 5