ANDTEK Solutions Overview

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ANDTEK Solutions Overview

  1. 1. <ul><li>ANDTEK Overview </li></ul><ul><li>Value-Added Applications for Unified Communication Networks </li></ul>
  2. 2. <ul><li>Founded in 2000, Headquarter in Germany </li></ul><ul><li>Cisco Technology Development Partner </li></ul><ul><li>Integrated solutions to increase productivity, security and customer satisfaction. </li></ul><ul><li>Specialized on Unified Communications Applications </li></ul>Overview
  3. 3. <ul><li>Solutions for various areas </li></ul>ANDTEK Solutions <ul><li>Computer Telephony </li></ul><ul><ul><li>Control Phones </li></ul></ul><ul><ul><li>CTI Client </li></ul></ul><ul><ul><li>Outlook Integration </li></ul></ul><ul><ul><li>Click-to-Dial </li></ul></ul><ul><li>Mobile Business Applications </li></ul><ul><ul><li>Corporate Callback </li></ul></ul><ul><ul><li>Secure access to corporate information </li></ul></ul><ul><ul><li>Mobile Conferencing Services </li></ul></ul><ul><li>Advanced Services </li></ul><ul><ul><li>Announcements </li></ul></ul><ul><ul><li>Manager/Assistant </li></ul></ul><ul><ul><li>Call Lists </li></ul></ul><ul><ul><li>Conferencing </li></ul></ul><ul><ul><li>Callback </li></ul></ul><ul><li>Security Recording </li></ul><ul><ul><li>Voice Recording </li></ul></ul><ul><ul><li>IP Phone Security </li></ul></ul><ul><ul><li>Silent Monitoring </li></ul></ul>Provisioning
  4. 4. <ul><li>Delivered as flexible modules </li></ul>ANDTEK Solutions <ul><li>Computer Telephony </li></ul><ul><ul><li>AND Desktop </li></ul></ul><ul><ul><li>AClook for Outlook </li></ul></ul><ul><li>Mobile Business Applications </li></ul><ul><ul><li>AND Mobile </li></ul></ul><ul><li>Add-On Features </li></ul><ul><ul><li>AND Phone Group … </li></ul></ul><ul><ul><li>AND Phone CallBack </li></ul></ul><ul><ul><li>AND Phone CallList </li></ul></ul><ul><ul><li>AND Phone Settings </li></ul></ul><ul><ul><li>AND Phone Routing </li></ul></ul><ul><li>Security, Recording </li></ul><ul><ul><li>AND Phone Lockout </li></ul></ul><ul><ul><li>AND Phone Recorder </li></ul></ul><ul><ul><li>AND Phone Broadcast </li></ul></ul><ul><ul><li>AND Phone Observer </li></ul></ul>Provisioning
  5. 5. <ul><li>All functions integrated on one platform </li></ul>ANDTEK Modules AND Phone Group Lockout Broadcast Recorder Directory Observer Settings CallRouting AND Desktop Desktop AND Phone Express AND Apps Customized Unified Communications Applications Applications for Unified Communications Manager Express Phone control application with Outlook integration and click-to-dial Applications for Communications Manager CallBack Mobile Business Applications AND Mobile
  6. 6. ANDTEK OS and Hardware AND Phone Group Lockout Broadcast Recorder Directory Observer Settings Callrouting Desktop Applications for Unified CallManager AND Apps Windows Linux Windows 2000/XP Windows 2003 SMALL MEDIUM LARGE HW OS AND Phone Group Lockout Broadcast Recorder Directory Observer Settings Callrouting Desktop Applications for Unified CallManager Callback Callback AND Apps Red Hat based
  7. 7. <ul><li>Client Software and Operating Systems </li></ul>ANDTEK Modules AND Desktop Phone control application with MS Outlook integration and click-to-dial Mac Windows Linux Windows 2000/XP Windows 2003 Windows Vista Mac OS X Red Hat SUSE AND Mobile Mobile Business Applications iPhone OS Android
  8. 8. <ul><li>AND Phone Group </li></ul><ul><ul><li>Service for team communication </li></ul></ul><ul><ul><li>Busy lamp field </li></ul></ul><ul><li>AND Phone Group MA </li></ul><ul><ul><li>Enhanced Manager/Assistant Services </li></ul></ul><ul><li>AND Phone Group ACD </li></ul><ul><ul><li>Decentralized call center services </li></ul></ul><ul><ul><li>Attendant console services </li></ul></ul><ul><li>Manager/Assistant and ACD Services </li></ul>ANDTEK Modules (1/5)
  9. 9. <ul><li>AND Phone Settings </li></ul><ul><ul><li>IP Phone profiles </li></ul></ul><ul><ul><li>Setting IP Phone parameters </li></ul></ul><ul><li>AND Phone CallBack </li></ul><ul><ul><li>Internal and external call back </li></ul></ul><ul><ul><li>Notification service </li></ul></ul><ul><li>AND Phone CallList </li></ul><ul><ul><li>Centralized call list </li></ul></ul><ul><ul><li>Calls while busy </li></ul></ul><ul><ul><li>To-Do call list </li></ul></ul><ul><li>Call Handling on IP phones </li></ul>ANDTEK Modules (2/5)
  10. 10. <ul><li>AND Phone Directory </li></ul><ul><ul><li>Directory and database integration </li></ul></ul><ul><ul><li>Reverse number lookup </li></ul></ul><ul><li>AND Phone Broadcast </li></ul><ul><ul><li>Voice announcement services </li></ul></ul><ul><ul><li>Crisis conferencing </li></ul></ul><ul><li>AND Phone Menu </li></ul><ul><ul><li>Hierarchial menus on IP phones </li></ul></ul><ul><ul><li>Graphical display </li></ul></ul><ul><ul><li>Service speed dials </li></ul></ul><ul><li>Directory and Notification Services </li></ul>ANDTEK Modules (3/5)
  11. 11. <ul><li>AND Phone Recorder </li></ul><ul><ul><li>Voice recording </li></ul></ul><ul><ul><li>Silent monitoring </li></ul></ul><ul><li>AND Phone Lockout </li></ul><ul><ul><li>Locking IP phones </li></ul></ul><ul><li>AND Phone CallRouting </li></ul><ul><ul><li>Source-based call routing </li></ul></ul><ul><ul><li>Speed dials </li></ul></ul><ul><li>Security Services </li></ul>ANDTEK Modules (4/5)
  12. 12. <ul><li>AND Phone Observer </li></ul><ul><ul><li>Display IP camera snapshots </li></ul></ul><ul><ul><li>Door opener service </li></ul></ul><ul><li>AND Desktop </li></ul><ul><ul><li>Computer-Telephony-Integration </li></ul></ul><ul><ul><li>Click-to-Dial </li></ul></ul><ul><ul><li>MS Outlook Integration </li></ul></ul><ul><li>Attendant Console </li></ul><ul><li>CTI and Surveillance Services </li></ul>ANDTEK Modules (5/5)
  13. 13. <ul><li>Simple IP phone services </li></ul><ul><li>Displaying of information </li></ul><ul><li>Customized Applications for Unified Communication </li></ul>AND Apps
  14. 14. Reference Architecture <ul><li>Non-IP </li></ul><ul><li>Actuators </li></ul><ul><li>Lights </li></ul><ul><li>Blends </li></ul><ul><li>AC </li></ul><ul><li>Relays </li></ul><ul><li>Sensors </li></ul><ul><li>Switches </li></ul><ul><li>Temperature </li></ul>Headquarter Branch Branch IP Phones Desktop PC IP Phones Speaker Desktop PC Wireless Corporate Servers Voice Recording Sensor IP Phones + Wireless AND Phone Application Server (APAS) Unified Communications Manager (CCM) GSM/UMTS Mobile Devices Provisioning IP Network

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