Bruck micro learning for gov-knowledge_pulse_unpsd_barcelona_ slideshare_100610

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Public administration, e-government, performance improvement, training investments, microlearning, e-learning, capacity building, knowledge management, best practice, personalisation, organisational …

Public administration, e-government, performance improvement, training investments, microlearning, e-learning, capacity building, knowledge management, best practice, personalisation, organisational development,

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  • 1. Developing Knowledge Assets for Public Service Delivery Enhancement: The MicroLearning Approach United Nations Public Service Day, Barcelona June 2010 Prof. Dr. Peter A. Bruck CEO and Chief Researcher United Nations 2010 Public Service Day
  • 2. The e-Train Challenge Making learning as easy and effective as possible! Taking it step by learning step ! United Nations 2010 Public Service Day
  • 3. Challenges for modern public administration employees: Knowledge work Employees in public administration have to: Switch from routine work to knowledge work Fulfil many different task:: multitasking Cope with many changes: new terms and vocabulary Learn continuously United Nations 2010 Public Service Day
  • 4. The Step-by-Step Approach of MicroLearning Developing Knowledge Assets for Public Service Delivery Enhancement United Nations 2010 Public Service Day
  • 5. Let‘s say this is your learning material: E-TRAINING The usual problem: As time progresses The seminar binders And manuals travel Down in priority – After 3 to 4 weeks They are out of sight. One more forgotten Learning material on The pile of history! United Nations 2010 Public Service Day
  • 6. Aim of the MicroLearning Approach Making learning as easy and effective as possible! Taking it step by learning step ! United Nations 2010 Public Service Day
  • 7. BUT issue: there is not enough time for sustained learning on a typical working day … United Nations 2010 Public Service Day
  • 8. The agenda is full … The head is filled to the brink …. United Nations 2010 Public Service Day
  • 9. In such a situation – how can one learn ? ? United Nations 2010 Public Service Day
  • 10. Insight Learning must be much easier! Learning can be easier! And e-technology can be made to help us! United Nations 2010 Public Service Day
  • 11. Easy: MicroLearning E-solution based on learning card system and learning psychology of memorization MicroLearning-Steps – a flow of short impulses is created to assist the learner to steadily progress Repeated unobtrusive, following a smart personalized pattern Integrated into the daily (working) routine! United Nations 2010 Public Service Day
  • 12. A new approach to e-Trainings: Microlearning with the Knowledge Pulse United Nations 2010 Public Service Day
  • 13. Contact: Prof. Dr. Peter A. Bruck Ph.D., CEO and Chief Researcher bruck@researchstudio.at Business Development: Mag. Rainer Schilcher, Head of Operation schilcher@researchstudio.at Project Development Contact: DI Gregor Cholewa, Product Manager cholewa@researchstudio.at Thank you for your attention! www.knowledgepulse.com | www.microlearning.org | www.researchstudio.at United Nations 2010 Public Service Day