User-centred innovation at
Digital World Research Centre

                                      David Frohlich
           ...
David Frohlich - Background
Hewlett Packard Labs Bristol & Bangalore (1990, 1991- 2004)
Senior Research Scientist

Helen H...
History
DWRC was established in 1998 as a multi-disciplinary research centre in the
School of Human Sciences at the Univer...
Current approach
The Digital World Research Centre (DWRC) aims to develop and apply
a process of user-centred innovation i...
Current people
Director              David Frohlich

Group Administrator   Kristina Langhein

Research Associates   Alicia...
Research methods

                   Concept generation                    Envisionments
                                 ...
Current and recent work
CURRENT PROJECTS
•Bespoke: Increasing social inclusion through citizen journalism and bespoke desi...
Further information




                      David Frohlich
                      d.frohlich@surrey.ac.uk

              ...
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User-centred innovation at Digital World Research Centre

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Summary of the research at the Digital World Research Centre of the University of Surrey. Presented at "Implementing Future Networks, Content and Services with Secure and Efficient Systems." At the University of Surrey 20th Sept 2010

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User-centred innovation at Digital World Research Centre

  1. 1. User-centred innovation at Digital World Research Centre David Frohlich Director 20th September 2010 www.dwrc.surrey.ac.uk
  2. 2. David Frohlich - Background Hewlett Packard Labs Bristol & Bangalore (1990, 1991- 2004) Senior Research Scientist Helen Hamlyn Research Centre, Royal College of Art (2001-2003) Visiting Industry Fellow Digital World Research Centre, University of Surrey (2005- present) Director, Professor of Interaction Design www.dwrc.surrey.ac.uk
  3. 3. History DWRC was established in 1998 as a multi-disciplinary research centre in the School of Human Sciences at the University of Surrey. It now resides within the Faculty of Arts and Human Sciences and is affiliated to the Department of Sociology. Early work concentrated on understanding the social impact of new technologies such as mobile phones, e-books and the internet. Current work is focused on understanding new forms of media production and consumption, and developing ways of supporting them with novel media genres, formats, devices and services. www.dwrc.surrey.ac.uk
  4. 4. Current approach The Digital World Research Centre (DWRC) aims to develop and apply a process of user-centred innovation in digital media technology, based on the interplay of user, design, business and technology research. We also strive to apply this technology for social benefit through various forms of inclusive research and design. www.dwrc.surrey.ac.uk
  5. 5. Current people Director David Frohlich Group Administrator Kristina Langhein Research Associates Alicia Blum-Ross Chris Lim Kristen Eglinton PhD students Abigail Durrant Sandeep Chandra Ashwath Phil Ely Owen Daly-Jones Sam Zargham Connie Golsteijn Jocelyne Cady Spence Visiting fellows Risto Sarvas (Helsinki Institute of IT) Patrick Jordan (Richard Appleby Ali Al-Azzawi (Openia Ltd) Jane Vincent (U Surrey) www.dwrc.surrey.ac.uk
  6. 6. Research methods Concept generation Envisionments Demonstrations Focus Groups Questionnaires Iteration Design concepts Field observation User Specifications Lab Experiments Recordings & logs Requirements In situ interviews Controlled observation Real-world Prototyping Assimilation Prototypes Revision Activity Field trials Interviews Questionnaires Deployment www.dwrc.surrey.ac.uk
  7. 7. Current and recent work CURRENT PROJECTS •Bespoke: Increasing social inclusion through citizen journalism and bespoke design. EPSRC/Digital Economy project. •SUS-IT : Sustaining IT use in older people. ESRC/New Dynamics of Ageing project. •CGM: Community generated media for the next billion. EPSRC/Digital Economy ‘Research in the wild’ project. •Lucid: Learning, understanding and communicating about information design. AHRC Network •A roadmap for Big Society research and impact. AHRC Connected Communities network. RECENT COMPLETED PROJECTS •StoryBank: Sharing stories across digital divides. EPSRC ‘Bridging the Global Digital Divide’ project. •Forgotten images: Kodak funded project examining the triggers and patterns for photo re- use in the home. •Cross-media communication. BT and DTI funded Knowledge Transfer Partnership. •Sonic Interventions. Microsoft-funded project on the character and management of the domestic soundscape. •Teen use of mobiles. A Vodafone-funded study of the use of mobile phones by 11-16 year olds. •Weegie: Community storytelling on the audiophoto desk. EPSRC Leonardo Network project. www.dwrc.surrey.ac.uk
  8. 8. Further information David Frohlich d.frohlich@surrey.ac.uk Kristina Langhein k.langhein@surrey.ac.uk www.dwrc.surrey.ac.uk

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