Intro UPS, FedEx (twice), Airborne Express Biz Σ nrich = No notches
Rules For accuracy OR DISTANCE Write name Single sheet No tape Guinness = 193 feet/ 27.9 seconds
Why do you think Wile E. Coyote is my hero? What are the best parts of WEC?
You did 3 out of 4 Biz depends on process improvement, need all four. Reactive >> be proactive Do not be satisfied with the status quo Iterative process
PDCA Process 6 steps on ladder = 6 tasks of PDCA Crazy Story Mind remembers pictures
Stephen Covey says . . . Management is efficiency in climbing the ladder of success; leadership determines whether the ladder is leaning against the right wall.” Solve the right problem. How do you know it’s a problem? There has to be a number You must be able to measure it, to manage it. How will you measure it?
Analyze >>>> Anal Anal retentive Hyphen: Noun = no Hyphen; Adjective = Hyphen. The problem is visual >> the number Map process backwards = why 5 times 4 M’s = Manpower, Material, Method, Machinery Pareto 80/20
What is the real cause? Get rid of the weed Go to the root Measure the impact of the root cause and corresponding impact on the symtomatic problem. Task list = who, what, when, where, & how
Use the plan, dude. How do you eat an elephant?
Give your plan a check up Make sure you can measure it You have done all that. CONGRATULATIONS.
This is the 4 th step. Success = celebrate, document and wider implementation Or Not = revise plan and try again. Toyota management, small incremental changes = Kaizen.
4 aerodynamic forces? You cannot control gravity. You can control the other three.
Rules Teams Names Single sheet No tape
Intro to Plan Do Check Act
Pete DiSantisEfficiency Expert
Paper Plane ExerciseWork alone – Write your name on the planeDesign and build your paper planeCompetition is for furthest distance
Simple 4 Step Process Plan Do Act Check To improve your operation
PlanIdentify The Right Problem Select the problem to be analyzed Clearly define the problem and establish a precise problem statement Set a measurable goal for the problem solving effort Establish a process for coordinating with and gaining approval of leadership
PlanAnalyze The Problem Identify the processes that impact the problem and select one List the steps in the process as it currently exists Map the Process Validate the map of the process Identify potential cause of the problem Collect and analyze data related to the problem Verify or revise the original problem statement Identify root causes of the problem Collect additional data if needed to verify root causes
PlanDevelop Solutions Establish criteria for selecting a solution Generate potential solutions that will address the root causes of the problem Select a solution Gain approval and support of the chosen solution Plan the solution
DoImplement a Solution Implement the chosen solution according to plan Implement on a trial or pilot basis
CheckEvaluate Results Gather data on the solution Analyze the data on the solution
ActDetermine Next Steps Identify systemic changes and training needs for full implementation Adopt the solution Plan ongoing monitoring of the solution Continue to look for incremental improvements to refine the solution Look for another improvement opportunity OR Decide to revise your plan and try again.
Aerodynamics Refresher G r a g a Dr v i t y L i st f ru t Th
How would you implement . . . Plan Do Act Check to improve your paper plane?
Paper Plane Exercise – Part IIImplement PDCACollaborate to design and build your paper planeCompetition is for furthest distance