“If I had a great name for a product, I’d build a business around it” - Maurice Kanbar (Inventor) Author of ‘SECRETS FROM AN INVENTORS NOTE BOOK’“Was Dirty Dancing a successful movie, because it was a great film? No. Thetitle brought the people into the theatre. I doubt they would have come out if itwere called “Weekend at Catskills”
Categories of names…• Names can be broadly categorized into the following:• Source names: – Ascribe a person or place in connection with them• Descriptive names: – Describe a characteristic, ingredient, purpose, function or appearance• Suggestive names: – They operate through connotation working, within the brain as a simile or a metaphor• Random names : – Appear to have no connection with the referents
Source Names• Ascribe a source or origin… – Indian Airlines, Air India – Canada Dry – Salem – Ford – Godrej – Tata – Hewlet-Packard, Dell ‘Identify who founded or owns an enterprise, or where a product may be found or what market territory it covers’ Ideal when the group has established credentials or the geographical location can add value
Descriptive names• Affirms some attribute by which the product, service or company wishes to be known… – General Motors – Newsweek – Radio city – Big Bazar – Coca-Cola These names describe the product or service, using straight forward language and words Ideal for establishing strong associations with the category
Suggestive Names• They operate through connotation & allusion, working within the brain as a simile, metaphor and cultural reference• Examples.. – Eden: A brand of dried fruits – Garrison: Brand of dead bolt locks (Military post) – Sprint: Suggests speed – Bible Bar: Has the seven foods from the promised land – SUVs’: Explorer, Forester, Escape… – Hush-Puppies
The power of thinking out of the circle • Orange • Yahoo! • Google • Apple • Manhattan • Virgin • Mirchi/ Red • Spice • Pogo • Yes Bank • Onida Candy (14 inch TV for youngsters) • ShareKhan • Oxygen (cellular service in Canada)
Our approach• Out of the circle• Do not describe but DISTINGUISH• Young, friendly, hip• Breaking Rules!!!!
• A good name delivers an idea, concept or benefit. – Can’t believe it’s not butter, No more tears, Safari
• ‘Word names’ usually are superior to ‘name names’ – Orange v/s BPL or BSNL – Budget v/s Avis – Apple v/s Dell – Sprint v/s MCI ‘Unless of course the name already has established positive values and heritage’
• Names work harder when they have tangible sensory referents “Memory for picture/ sound is superior to memory for words”• Kim R. Robertson, professor at Trinity University – Texas, has extensively studied brand names as a marketing tool. – Concrete names with tangible visual/ sound referents work better than abstract names • Examples: Dove, Mustang, Rabbit, Apple V/S Pledge, Tempo, Premier etc. • Ferrari, Zoom…
• A good name has the ability to uniquely distinguishes a company or service from its competition – Vergin, Go, Spice – Java – Apple – Axe – Google – Manhattan – Yes Bank – Pogo, Aaj Tak – Mirchi
• A good name is short crisp and concise… – Chevrolet became Chevy – FedEx – Coke – Jag – Advil v/s Ibuprofin Harvard psychologist, George Miller found that only seven pieces of information like, seven brands in a category or seven digits in a phone number – could easily be held in short term memory, this may be why consumers instinctively simplify names
• A good name bundles associations and is rich in implications – Example: Viagra • The older drug for in this category was called “VASOMAX”. The new wonder drug – Viagra, combines ‘Vigor’ and ‘Niagara’ (Falls) and thus suggests vitality, strength and natural force
• New entrants in categories tend to break the clutter with their names… – HDFC, ICICI, HSBC, CitiBank, SBI…and then there is “Yes Bank” – AI, IA, Jet Airways, Sahara… Go, Spice – Star News, Zee News, BBC… Aaj Tak – Credit cards… Manhattan
Our approach• Source – Leveraging the ESSAR legacy• Making it young• Specific to Mobile services
Random Names• Appear to have no relation to the referents – Yahoo! • Jery Yang and David Filo first named the protal ‘David and Jerry’s Guide’. Realising that it was pretty ungainly, they searched further. They began looking for words beginning with ‘ya’ (the universal computing acronym for ‘yet another’) David Filo then stumbled upon Yahoo! And took it, also because his father use to cal him ‘little yahoo’ when he was a boy. – Apple: • Steve Jobs, was visiting an orchard and concluded that the apple was the most perfect fruit and he wanted his company to be perfect too. Apple capitalized on being different from other computer makers, as fresh and uncomplicated as a fruit Orange
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