IT Services London Specialist
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IT Services London Specialist

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Over the last decade we have garnered an enviable reputation as one of the specialist London IT support providers. More information to visit this website : http://www.perpetualit.co.uk

Over the last decade we have garnered an enviable reputation as one of the specialist London IT support providers. More information to visit this website : http://www.perpetualit.co.uk

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IT Services London Specialist IT Services London Specialist Presentation Transcript

  • YOU ARE LOOKING AT Perpetual ITPRESENTER TODAY TOPIS IS WELCOME TO THE LEADING IT SERVICES PROVIDER IN THE UK WE ARE CURRENTLY HERE 1 of 7 PERPETUAL ITHas over 15 years experience providing cost effective IT Solutions for businesses.
  • YOU ARE LOOKING AT PRESENTER TODAY TOPIS IS WELCOME TO THE LEADING IT SERVICES PROVIDER IN THE UK WE ARE CURRENTLY HERE 2 of 7 About US Our mission is to deliver high-quality technology solutions that enable companies to meet their business goals more effectively. Our mission is to deliver high-quality technology solutions that enable companies to meet their business goals more effectively. Our service combines technical expertise with practical business sense and experience to create high quality, integrated solutions. What makes us different is that we aim to develop genuine partnerships with our customers. We strive to understand their business priorities, take ownership of projects and provide expert, independent advice to deliver optimum solutions. Our customers choose us because of: our expertise – we are able to offer all elements of a complete ICT service. our people – are a dedicated team of fully qualified service desk engineers, supported by highly qualified Field Engineers. our ownership – we want our customers business to thrive and grow and we are here to help make that happen our flexibility – engineers site visits are scheduled to the convenience of our customers and not the other way round. our personal service – we like to think of ourselves as the IT support department for each individual customer, not a separate entity. our relationship with them – we like to take the time to explain why things happen and what we are doing. We feel our customers deserve that. We are able to remotely access our customers’ machines and servers from our offices to provide quick and responsive action to resolve the majority of our customers’ problems. We schedule regular preventative maintenance service review site visits. Above all we realize and recognize that supporting people is just as important as supporting their technologies. It is in our best interest to keep our customers happy, so we are entirely flexible when it comes to your package. Some customers want an All Inclusive contract in which monthly fees are fixed, others opt for Variable Rate agreement, where fees vary according to demand and usage. PLACE IMAGE HERE Perpetual IT
  • YOU ARE LOOKING AT Perpetual ITPRESENTER TODAY TOPIS IS WELCOME TO THE LEADING IT SERVICES PROVIDER IN THE UK WE ARE CURRENTLY HERE 3 of 7 MEETTHE TEAM Donal is responsible for the development of monitoring programs which ensure that all of our customers’ IT needs are addressed promptly and proactively, and ensuring that all technical work generated meets the company’s procedures and standards of quality. Donal Ward Director Kym runs our customer service helpdesk and co-ordinates our team of on call technicians. She ensures that the correct priorities are allocated to issues which arise and that resources are scheduled accordingly. Kym Saunders Service Delivery Manager Nick is one of our two directors. He is responsible for the future direction of the company, generating new business and retaining the current high standards our customers have come to expect. Nick Day Managing Director
  • YOU ARE LOOKING AT Perpetual ITPRESENTER TODAY TOPIS IS WELCOME TO THE LEADING IT SERVICES PROVIDER IN THE UK WE ARE CURRENTLY HERE 3 of 7 MEETTHE TEAM After experimenting early on with primitive switchgear, Colin joined Pitney Bowes as an engineer, going on to work as a mainframe computer technician in the banking sector. Following an interlude when Colin worked as a professional musician in recording… Colin Robertson Senior Technician As well as her academic achievements, Nuray has eight years extensive practical experience of working with computers and resolving any support issues. She has completed the Microsoft Office Specialist course and has degrees in both mechanical engineering and computing. Nuray Koc Technician Steve has been working in IT for over 15 years, chiefly in the travel industry. Steve was recruited by Perpetual IT in 2007 for his broad broad skill base in providing operational and technical support to computer users. Steve Whitbread Senior Technician
  • YOU ARE LOOKING AT Perpetual ITPRESENTER TODAY TOPIS IS WELCOME TO THE LEADING IT SERVICES PROVIDER IN THE UK WE ARE CURRENTLY HERE 4 of 7 OUR SERVICES IT Services Disaster Recovery Managed IT Services IT Cloud Solutions Desktop Virtualisation Soft wear Solutions
  • YOU ARE LOOKING AT Perpetual ITPRESENTER TODAY TOPIS IS WELCOME TO THE LEADING IT SERVICES PROVIDER IN THE UK WE ARE CURRENTLY HERE 4 of 7 OUR SERVICES IT Services IT Cloud Solutions Perpetual IT: London Based IT Company Perpetual IT are an IT company based in London and specialising in all types of IT services for medium to large businesses. We have over 15 years experience in the IT industry and are leaders in our field when it comes to IT support services. With fully managed services and cloud based solutions Perpetual IT provide a safe and secure way to effectively run your business IT systems. Information Technology is the process used to store, retrieve and transmit the data for your company through computers, servers and networks. With our experience and knowledge in the IT industry we have encountered all the common problems that companies can face with their computer systems. We have the ability to act swiftly and resolve most problems promptly and securely. “Cloud computing is Internet-based computing, whereby shared resources, software, and information are provided to computers and other devices on demand, like the electricity grid” Our cloud based computing service differs from traditional hosting in three very significant ways: It is available on demand, rather like electricity supplied by the National Grid. It is flexible – the user can have as much or as little of a service as they want at any given time. The service is fully managed by the cloud provider. The consumer needs only a basic personal computer and reliable Internet access. Significant innovations in virtualization and distributed computing, as well as improved access to high- speed and more reliable Internet services have accelerated interest in cloud computing.
  • YOU ARE LOOKING AT Perpetual ITPRESENTER TODAY TOPIS IS WELCOME TO THE LEADING IT SERVICES PROVIDER IN THE UK WE ARE CURRENTLY HERE 4 of 7 OUR SERVICES Disaster Recovery Desktop Virtualisation We offer four managed backup service plans to fit your company’s disaster recovery needs and budget. Additionally we offer offsite replication, as well as Full System Recovery in the event of complete server failure.  Shadow Protect One of the biggest challenges companies face is how to maximize business continuity and avoid  business disruption following a server failure. Our Shadow Protect Server and Shadow Protect Small  Business Server solutions provide fast and reliable disaster recovery, data protection and system  migration capabilities to get servers online as quickly as possible. while protecting your entire server  environment including its operating system, applications like Microsoft™ Exchange and SQL, and your  data. Citrix VDI-in-a-Box is an all-in-one desktop virtualization solution (Virtual Desktop Infrastructure (VDI) ) that  runs on off-the-shelf servers to deliver production-ready, centrally-managed virtual desktops to any user,  on any device for less cost than a computer.  VDI-in-a-Box accomplishes this by eliminating expensive  shared storage, high speed interconnects, and infrastructure that traditional VDI requires. VDI-in-a-Box is  a single virtual appliance that provides all of the functionality needed to create provision, manage, and load  balance virtual desktops. Virtual Computer (SMB) NXTOP Enterprise is the leading intelligent desktop virtualization solution. It allows businesses to virtualize  desktops at a fraction of the cost of conventional VDI with a suite of products that makes managing  thousands of desktops and laptops as easy as managing one.
  • YOU ARE LOOKING AT Perpetual ITPRESENTER TODAY TOPIS IS WELCOME TO THE LEADING IT SERVICES PROVIDER IN THE UK WE ARE CURRENTLY HERE 4 of 7 OUR SERVICES Managed IT Services Soft wear Solutions Our responsive helpdesk, accessed via a telephone support helpline, offers a single point of contact  for our friendly and experienced IT hardware and software support engineers. We are Microsoft  Certified Partners, Networking Solutions and Small Business Specialists. Day-to-day Help Desk activities can include: new user account set-ups and old user account administration, ie-setting passwords logging in locked out users resolving minor printing and networking issues identifying possible hardware failure and liaising with warranty suppliers (where appropriate) Software Solutions • Manage your passwords • Document management • Office 2010 • SME Enterprise Solutions
  • YOU ARE LOOKING AT Perpetual ITPRESENTER TODAY TOPIS IS WELCOME TO THE LEADING IT SERVICES PROVIDER IN THE UK WE ARE CURRENTLY HERE 6 of 7 CONTACTUS Perpetual IT works with clients as an  integrated part of their business – from new  companies to large organisations with a  number of offices. Whether you want us to  work to manage your computer network or to  even assist your existing staff on a project,  we have the flexibility to help you. Our proactive approach means we will work  with third party suppliers to support,  resolving and implement your IT needs. From our central London offices we provide  leading IT Support London services whether  it is remotely or even if our engineers are  based on site at your offices. Address: Perpetual IT, Grosvenor House,  160 Gillett Road, Thornton Heath,  CR7 8SN  ZIP Code: CR7 8SN Country: Serbia Telephone: +44 (0)20 8684 8683 Website: www.perpetualit.co.uk Email: sales@perpetualit.co.uk
  • YOU ARE LOOKING AT Perpetual ITPRESENTER TODAY TOPIS IS WELCOME TO THE LEADING IT SERVICES PROVIDER IN THE UK WE ARE CURRENTLY HERE 7 of 7 THANKYOUSEE YOU IN THE NEXT PRESENTATION.