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  • THE 2009 Insights and Ideas to Transform the Federal Workforce June 10-12, 2009 | Washington, DC PROGRAM HIGHLIGHTS: • Strengthen organizational capacity through strategic recruitment, development and retention • Determine the correct balance of contracted versus government-performed work • Promote improved learning, communication and collaboration throughout government Event Host: Official Media Sponsor:
  • WHO What is Innovations in SHOULD Government? ATTEND: The start of the Obama Administration brings with it unprecedented • Chief Human citizen expectations. The promises of the campaign and the mandate Capital Officers for change are a call to government managers for transformation. In this new economic landscape, it is innovations in government that will • Human Capital deliver results to the American people. InnoGov.org is the platform for Planning Staff sharing these innovations. • Human Resources A product of the leading good government groups, InnoGov.org Managers is a collection of forums, research and recommendations to bring insight and transformation to the federal government. Our goal is • Personnel Staff to centralize the importance of performance, accountability and transparency in government. Our task is to disseminate the leading • Workforce Planning best practices to government managers. Our promise is to help you Managers build the capacity to serve and defend our citizens. • Staffing Directors • Training Officers “Change and reform can’t just be election-year slogans. They IT IS must become fundamental principles of government.” TIME ... to Lead PRESIDENT BARACK OBAMA ... to Strengthen Organizational Capacity EVENT HOST ... to Assess the Use Called “the leading think tank in performance measurement of Contractors in for government” on OMB’s ExpectMore.gov, The Performance Institute has been a leader in Performance Management Government Work Training and Policy since the 2000 administration transition. As part of the Performance Coalition, a group of good government associations, the Institute ... for Collaboration worked in 2000 to deliver recommendations to the then-new administration on what would become the President’s Management Agenda. The Performance Institute has published between Agencies several research reports regarding performance management initiatives and trains over 10,000 government managers per year on performance-based topics. Dedicated to improving citizen services and taxpayer transparency, the Institute uses a best-practices foundation to deliver the ... for Accountability to most effective and tested methodologies for improving performance. the People ... for Innovative Solutions OFFICIAL MEDIA SPONSOR Federal News Radio is a primary source for news and information to Workforce Challenges about the business of the federal government for federal managers and contractors. Both on-air and online, WFED explains the complicated world of the federal government and provides the most IT IS TIME FOR relevant and topical news – in plain language – in a timely and accessible manner. Federal News Radio can be heard on 1500 AM in the DC Metro, 820 AM in Frederick and worldwide at CHANGE. ARE FederalNewsRadio.com. YOU READY?
  • AGENDA AT-A-GLANCE Federal Workforce Policy Forum Day One: June 10, 2009 8:30 Registration and Continental Breakfast 9:00 KEYNOTE ADDRESS Create a Line-of-Sight between Individual Performance and Organizational Outcomes 10:00 Refreshment Break 10:15 Capitalize on the Excitement in Public Service 11:15 Retention Spotlight: Now that you Have the Right People, How do you Keep Them? 12:15 Networking Luncheon 1:15 Unlock the Mystery of Employee Engagement: The Vital Few Competencies 2:15 Refreshment Break 2:30 Innovations in Government Recruitment: A Spotlight on the Franklin Fellows Program 3:30 Human Capital Leadership: An Integrated Strategy for Success 4:30 Day One Adjourns Day Two: June 11, 2009 8:30 Registration and Continental Breakfast 9:00 KEYNOTE ADDRESS Insight on the New Workforce Agenda 10:00 Refreshment Break 10:15 Examine the “Leaders in Motion” Program 11:15 Spotlight on Web 2.0: Use Social Media to Promote Your Organization’s Mission 12:15 Networking Luncheon 1:15 Workforce Improvement: A Lifecycle Approach to Matching Employee Competencies to Agency Needs 2:15 Refreshment Break 2:30 Provide Leadership Experience: Develop Young Government Leaders 3:30 Leadership Competencies: Develop High-Potential Leaders for Tomorrow’s Challenges 4:30 Conference Adjourns Day Three: June 12, 2009 8:30 Workshop Registration and Continental Breakfast 9:00 WORKSHOP : Love ‘Em or Lose ‘Em: Getting Good People to Stay 12:00 Workshop Adjourns www.InnoGOV.org
  • DAY ONE Wednesday, June 10, 2009 8:30 Conference Registration and Continental Breakfast 9:00 KEYNOTE ADDRESS: Create a Line-of-Sight between Individual Performance and Organizational Outcomes The Government Accountability Office named strategic human capital management as one of its “high risk” areas in 2009. The federal government can create as many laws, mandates and executive orders as it likes, but without a trained, motivated workforce, government will not succeed. In results-oriented organizations, there is a clear line of sight between individual performance and organizational success. This keynote will explore how to create that line- of-sight to ensure your organization is high-performing. Ventris Gibson Assistant Administrator for Human Resources Federal Aviation Administration 10:00 Refreshment Break 10:15 Capitalize on the Excitement in Public Service Over 350,000 people applied to work for the Obama Administration, according to CNN; 350,000 people vying for three thousand jobs. This dwarfs the 90,000 that applied to work for the George W. Bush Administration and even surpasses the 135,000 that applied under former President Bill Clinton. It is an exciting time to be in public service; the enthusiasm and interest are palpable, especially from the new generation of workers. This session will discuss how federal managers can capitalize on the immense enthusiasm in public service. Patrina M. Clark Deputy Chief Human Capital Officer U.S. Government Accountability Office 11:15 RETENTION SPOTLIGHT: Now that you Have the Right People, How do you Keep Them? Whether the economy is good or bad, your best people always have choices. Will they choose you? Talent is everything. That’s why engagement and retention matter more than ever before. Managers need their best people to stay with them longer, fully engaged and producing at their peak. Efforts to engage and retain talent should not be something you turn on and off, syncing to the latest economic blip and the corresponding concern about keeping talent. It works best when it’s authentic and perennial; when you clearly believe in it and demonstrate it daily in your actions with the people you want on your team. During this interactive session Career Systems International will you teach you the latest strategies to support you in your ongoing engagement and retention efforts. Beverly Crowell Senior Associate Consultant Career Systems International 12:15 Luncheon www.InnoGOV.org
  • DAY ONE CONTINUED Wednesday, June 10, 2009 1:15 3:30 Unlock the Mystery of Employee Engagement: Human Capital Leadership: An Integrated The Vital Few Competencies Strategy for Success • Use an appreciative inquiry-based approach to • Understand what the financial crisis means for leadership development your workforce • Produce greater engagement and momentum • Gain an understanding of the current political for change landscape and understand the effect it may have • Determine “vital few accelerators” that drive outcomes on you of employee engagement and leadership effectiveness • Utilize the HR function to help shape innovative people strategies within your organization Dr. Jim Trinka Director, ATO Training and Development John Sigmon Federal Aviation Administration Director for Strategic Planning and Automation Office of Human Resources Services Room Library of Congress 2:15 Refreshment Break 4:30 Day One Adjourns 2:30 Innovations in Government Recruitment: A Spotlight on the Franklin Fellows Program • Learn how to tap the knowledge and experience of non government employees through the use innovative fellow programs “This conference provided • Hear how the State Department is using fellows a thoughtful insight into the to provide valuable, pertinent advice and recommendations on foreign policy issues facing the nation future of Government HR.” • Understand how to use senior level professionals from SHANAZ MOBLEY, Strategic Recruitment Officer both the private-sector and non-profit entities to fill Dept. of Health & Human Services mission critical vacancies William P. Pope Senior Advisor for Fellows U.S. Department of State www.InnoGOV.org
  • DAY TWO Thursday, June 11, 2009 8:30 Conference Registration and Continental Breakfast 9:00 KEYNOTE SESSION: Insight on the New Workforce Agenda The Government Accountability Office lists strategic human capital management as one of its “high-risk” areas in 2009. The federal government can create as many laws, mandates and executive orders as it likes, but without a trained, motivated workforce, government will not succeed. Throughout his campaign, President Barack Obama made promises that would completely shake up the federal workforce. He authored a document, “Blueprint for Change,” that contains proposals to reassign middle managers, reduce the number of outside contractors and create new performance standards for workers. This keynote will explore the new workforce agenda and provide insight on what federal workers should expect. Kevin Mahoney Associate Director, Human Capital Leadership and Merit System Accountability U.S. Office of Personnel Management 10:00 Refreshment Break 10:15 Examine the “Leaders in Motion” Program The Defense Finance and Accounting Service (DFAS) created an internship program called Leaders in Motion, one of the most aggressive internship programs in the Defense Department. The program offers participants rotational assignments, training classes, mentoring, challenging projects, travel opportunities, leadership development conferences, visibility with senior leaders and opportunities to work with customers and to develop leadership skills. During this session Diana Benoit, the program manager, will discuss how they transformed the intern program to meet the needs of their agency. Diana Benoit Leaders in Motion Program Manager Defense Finance and Accounting Service 11:15 SPOTLIGHT ON WEB 2.0: Use Social Media to Promote Your Organization’s Mission You’ve heard the buzz words - wikis, blogs, RSS, Flickr, YouTube, Facebook - but what do they mean to you? More importantly, why should you care? The interactive, collaborative and transparent nature of social media is fundamentally changing the way government operates – moving from a top-down structure to one that is at least horizontal and if not bottom-up. At this session, learn how new social media is changing the communication and technology landscape, and explore how you can leverage these techniques to change the way your agency communicates its goals and mission. Andrew Krzmarzick Senior Project Coordinator, The Graduate School Founder, I am Public Service 12:15 Networking Luncheon www.InnoGOV.org
  • DAY TWO CONTINUED Thursday, June 11, 2009 1:15 3:30 Workforce Improvement: A Lifecycle Approach Leadership Competencies: Develop High- to Matching Employee Competencies to Potential Leaders for Tomorrow’s Challenges Agency Needs • Evaluate employees to identify and assess key • Manage employees’ competencies by understanding leadership qualities first what your agency needs – strategically (vision- • Develop mentorship programs for potential leaders oriented), operationally (mission-oriented), and tactically • Maintain training programs to build leadership and (task-, process-, project-, and program-oriented) communication skills • Acquire, retain, and transfer employee competencies John Tindal • Learn a lifecycle approach for identifying, recruiting, Workforce Planning Program Manager and Human hiring, onboarding, developing, engaging, retaining and Capital Accountability Program Manager offboarding employees Workforce Management Office, NOAA Michael J. Novak Senior Business Operations Specialist, Office of Procurement, Internal Revenue Service 4:30 Conference Adjourns 2:15 Refreshment Break 2:30 Provide Leadership Experience: Develop Young Government Leader Malena Brookshire Young Government Leaders “Very useful information from knowledgeable and experienced speakers.” CARMEN ORTIZ, Human Resources Specialist, Department of Treasury www.InnoGOV.org
  • POST- CONFERENCE WORKSHOPS Friday, June 12, 2009 Workshops are designed to be an interactive way for participants to learn the latest management techniques in order to implement them in their workplace. The workshops provide a platform to learn practical applications of current best practices. Space in these comprehensive workshops is limited, so be sure to reserve your seat today. 8:30 Workshop Registration and Continental Breakfast 9:00 WORKSHOP Love ‘Em or Lose ‘Em: Getting Good People to Stay Talent is everything. That’s why engagement and retention matter more than ever before. As a manager, you need your best people to stay with you longer, fully engaged and producing at their peak.Based on the proven strategies of best-seller Love ‘Em or Lose ‘Em: Getting Good People to Stay by Beverly Kaye and Sharon Jordan-Evans, this interactive workshop uses a number of hands-on assessment tools, action activities, and in-class skill building exercises to help managers succeed in their role as talent-focused managers. Managers will understand (and own) their role in retaining and engaging the talent on their team. In addition to uncovering their own talent at risk, they will experience proven strategies to engage their people. They will then practice the skills to succeed (including the “Stay Interview”), develop individual action plans to implement, and walk away with a sound process to follow for engagement and retention success. • Increase awareness as managers recognize the cost and effect of turnover • Identify specific challenges and opportunities • Utilize assessment tools to help build individual retention plans • Prepare for “stay interviews” (retention dialogues) Beverly Crowell Senior Associate Consultant Career Systems International 12:00 Workshop Adjourns www.InnoGOV.org
  • Bring Training to Your Agency One of the more popular vehicles for accessing the Institute’s educational offerings is the delivery of on-site trainings and management facilitations. Bringing a training or facilitation in-house gives you the opportunity to customize a program that addresses your exact challenges and provides a more personal learning experience, while virtually eliminating travel expenses. To ensure professional success, Whether you require training for your department or for an organization-wide you must continually expand your initiative, the advanced learning methods employed by The Performance skills and education. The bar Institute will create an intimate training atmosphere that maximizes knowledge has been raised in government transfer to enhance the talent within your organization. agencies and organizations, and managers want to hire, promote CUSTOMIZATION and work with the most skilled individuals possible. We realize that not all obstacles can be overcome by applying an “off-the- shelf solution.” While many training providers will offer you some variation of To address this need, the Institute their standard training, The Performance Institute’s subject matter experts offers a Certificate in Government will work with you and your team to examine your programs and determine Performance Management. Attend your exact areas of need. The identification of real life examples will create a the three “core” courses and an learning atmosphere that resonates with participants while at the same time additional three “elective” courses providing immediate return on your training investment. Using interactive based on the topics that meet your exercises that employ actual projects or scenarios from your organization, agency’s unique needs. The skills you instructors can address specific challenges and align the curriculum of acquire will then be used to complete each session to your objectives. While the majority of on-site trainings are a “capstone project” on a particular focused on smaller groups, The Performance institute also has the ability issue that you and our department to accommodate organizational-wide training initiatives. Utilizing multiple are facing, which will then be instructors, The Institute has the capacity to deliver courses to groups of up to evaluated by an expert member of 300 participants per day. our staff. AREAS OF EXPERTISE Benefits of Certification: On-site delivery of single courses, certification programs and entire ADVANCE YOUR CAREER packages of specialized courses are available in the following areas: Education and professional • Strategic Planning certification are becoming necessary • Performance Measurement for promotion and requirements for • Project Management coveted positions. In the Certified • Lean Six Sigma Government Performance Manager program, you will acquire the skills • Workforce Management and tools to make you the lead • Performance-Based Budgeting performance management resource • Performance-Based Contracting for your organization. • Performance Reporting MEET NEW CERTIFICATION • Program Evaluation REQUIREMENTS To hold a position • Administrative Management as a performance manager in government you must demonstrate • Leadership and Change compliance with new skills sets required by OMB and Congress. For more information about in-house training options available to you, Receiving your certificate is one key please contact Jennifer Mueller at 703-894-0481 x 217 or email her at way to demonstrate your skills. Mueller@PerformanceWeb.org. CUSTOMIZE A PROGRAM TO FIT YOUR NEEDS Working with Institute training managers, you can select courses that will have direct application and impact to your work. For more information about certification, please contact Damian Wingate at 703-894-0481 or email him at Wingate@PerformanceWeb.org
  • LOGISTICS & REGISTRATION Venue: Tuition: The Federal Workforce Policy Forum will be held at The The tuition rate for the Federal Workforce Policy Forum is Performance Institute in Arlington, VA, just one block east of the as follows: Courthouse Metro stop on the Orange Line. A public parking garage is located just inside of the building. Offerings for On-site Early Bird Regular Government Rate* Rate The Performance Institute Employees 1515 North Courthouse Rd., Suite 600 Policy Forum $899 $699 $799 Arlington, VA 22201 Workshop $450 $350 $399 703-894-0481 www.PerformanceWeb.org Offerings for Private On-site Early Bird Regular Sector Employees Rate* Rate Hotel: Policy Forum $1,299 $999 $1,099 A limited number of rooms have been reserved at the Arlington Workshop $650 $550 $599 Rosslyn Courtyard by Marriott at the prevailing rate of $209 until May 10. This rate is based on the Government Per Diem and is *For the Early Bird Rate, register before February 25, 2009 subject to change. Please call the hotel directly and reference code “Federal Workforce Policy Forum” when making reservations to get Group Discounts: the discounted rate. The hotel is conveniently located three blocks For more information on group discounts for the Federal Workforce from the Rosslyn Metro station. Please ask the hotel about a Policy Forum, please contact Melvin Hall at 703-894-0481 or email complimentary shuttle that is also available for your convenience. him at Hall@PerformanceWeb.org Arlington Rosslyn Courtyard by Marriott Discounts 1533 Clarendon Blvd. • All ‘Early Bird’ Discounts must require payment at time of registration and before Arlington, VA 22209 the cut-off date in order to receive any discount. • Any discounts offered whether by The Performance Institute (including team Phone: 703-528-2222 discounts) must also require payment at the time of registration. Phone: 1-800-321-2211 • All discount offers cannot be combined with any other offer. www.courtyardarlingtonrosslyn.com • Discounts cannot be applied retroactively Cancellation Policy Quality Assurance For live events: The Performance Institute will provide a full refund less $399 The Performance Institute strives to provide you with the most productive and administration fee for cancellations four weeks before the event. If cancellation occurs effective educational experience possible. If after completing the course you feel there within two weeks prior to conference start date, no refund will be issued. Registrants is some way we can improve, please write your comments on the evaluation form who fail to attend and do not cancel prior to the event will be charged the entire provided upon your arrival. Should you feel dissatisfied with your learning experience registration fee. and wish to request a credit or refund, please submit it in writing no later than 10 business days after the end of the training to: For webinars: The Performance Institute will provide a full refund less $50 administrative fee for cancellations four weeks before the event. If cancellation The Performance Institute: Quality Assurance occurs within two weeks prior to conference start date, no refund will be issued. 1515 N. Courthouse Road, Suite 600 Registrants who fail to attend and do not cancel prior to the meeting will be charged Arlington, VA 22201 the entire registration fee. Note: As speakers are confirmed six months before the event, some speaker All the cancellation requests need to be made online. Your confirmation email contains changes or topic changes may occur in the program. The Performance Institute is links to modify or cancel registrations. Please note that the cancellation is not final until not responsible for speaker changes, but will work to ensure a comparable speaker is you receive a written confirmation. located to participate in the program. Payment must be secured prior to the conference. If payment is not received by If for any reason The Performance Institute decides to cancel this conference, The the conference start date, a method of payment must be presented at the time of Performance Institute accepts no responsibility for covering airfare, hotel or other registration in order to guarantee your participation at the event. costs incurred by registrants, including delegates, sponsors and guests. www.InnoGOV.org
  • Registration Form for the LOGISTICS & Federal Workforce Policy Forum REGISTRATION TO REGISTER Call 703-894-0481 Fax this form to: 703-894-0482 or Visit www.InnoGOV.org Yes! Register me for the Federal Workforce Policy Forum Yes! Register me for the Federal Workforce Policy Forum and the Workshop InnoGOV Please call me. I am interested in a special group discount for my team Sponsorship NAME TITLE As a public policy think tank and training provider, The ORGANIZATION DEPT. Performance Institute is an expert in bringing together leaders to share and discuss best practices ADDRESS and innovations. We connect decision-makers with respected CITY STATE ZIP solution providers. TELEPHONE FAX InnoGOV.org offers several sponsorship options: EMAIL • Policy Forums Method of Payment: • Deluxe Event Sponsor Check • Event Sponsor Credit Card • Premium Exhibit Booth Sponsor Purchase Order/Training Form • Exhibit Booth Sponsor • Tote Bag Sponsor CARD NUMBER • Lanyard Sponsor EXP DATE 3 DIGIT CARD VERIFICATION # • Insight Breakfasts • Insight Webinars NAME ON CARD • The 2009 Government Performance Summit BILLING ZIP CODE Please make checks payable to: The Performance Institute For more information on sponsorships or to get started, Note: Payment must be secured prior to the forum. If payment is not received by the forum start date, a method of payment must be presented at the time of registration in order to contact Jessica Ward at guarantee your participation at the event. 703-894-0481 x 215 or Priority Code: W230-WEB Ward@PerformanceWeb.org
  • INNOGOV’S CALENDAR OF EVENTS POLICY FORUMS The 2009 Federal Performance Policy Forum Insights and Ideas to Transform Federal Program Management May 6-8, 2009 | Arlington, VA Program Highlights: • Develop a performance-based framework to achieve program outcomes • Apply an objective evaluation system to measure success • Link program results to fiscal priorities for taxpayer transparency Designed for: Strategic Planning Directors, Program Managers, Program Analysts, Directors, Commanders, Chiefs of Staff, Budget Officers, Performance Evaluators The 2009 Federal Financial Policy Forum Insights and Ideas to Transform Federal Financial Management August 12-14, 2009 | Arlington, VA Program Highlights: • Link agency budgets with annual performance plans • Communicate fiscal priorities to executive, legislative and citizen stakeholders • Manage tight budgets in this new economic landscape Designed for: Financial Managers, Chief Financial Officers, Fiscal Analysts, Accountants, Financial Management Analysts, Project Analysts, Budget Officers THE 2009 GOVERNMENT PERFORMANCE SUMMIT Innovations in Government to Deliver Results to the American People September 23-25, 2009 | Washington, DC The Eleventh Annual Summit Features insights for program, budget, workforce, finance, IT and acquisition managers. Coming soon to GovernmentPerformance.org.