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May 27 - 29, 2009
                                       PMP® Exam Prep Course
                                                                                                  Washington, DC




PMP Exam                  ®

Prep Course
Acquire a Complete Understanding of the PMP® Certification Exam




Navigate the Process Groups and             Learn Tips and Techniques for           Understand Exactly What You
Knowledge Areas of the Latest               Passing the Exam the First Time         Need to Know to Apply for and
PMBOK® Guide                                                                        Pass the Exam
                                            •   Gain valuable tips and study
                                                methods to help prepare for
•   Learn essential PMBOK 4th Edition                                               •   Utilize real sample questions and a
                           ®

                                                the exam
    terminology, tools and techniques for                                               full length practice test to prepare for
    taking the test                                                                     taking the PMP® Exam
                                            •   Create a personalized plan for
                                                self-study preparation leading up
•   Align your knowledge of Project                                                 •   Work with our experts to create a
                                                to test day
    Management with PMBOK®                                                              study plan that fits your needs
    terminology and definitions




In Association with:
                                                                          Receive 18 PDUs and 18 CPE Credits
                                                                            www.PerformanceWeb.org/PMP           1
                                                                                      www.PerformanceWeb.org/PMP
PMP® Exam Prep Course




Who                                    Day 1: May 27, 2009
Should Attend:
                                       8:30
                                       Registration and Continental Breakfast
• Project Managers
                                       9:00
• Program Managers                     PMP® Exam Overview: Review of PMBOK® Standards and
                                       PMP® Credentials
• Portfolio Managers
                                       • Review qualifications for sitting for the PMP® Exam
• Contract Managers                    • Discuss how PMI’s PMBOK® is broken down into five process groups and nine
                                         knowledge areas
• CAPMs
                                       10:00
• Supply Chain Managers
                                       Project Lifecycle and Organization
• Program Analysts
                                       • Review the project lifecycle paying close attention to the various stages from initiation
                                         to execution
                                       • Discuss the role of project stakeholders in the project lifecycle process



What                                   11:00

                                       Project Integration Management
                                       • Develop a project charter and integration of a project management plan
You Will Learn:                        • Implement an effective change control system that clearly identifies and tracks
                                         project changes

• The Format and Makeup of the         12:00
  PMP® Exam                            Lunch Break

• New PMBOK® 4th Edition
  Terminology and Tips

• Tools and Techniques Essential
  for PMP® Exam Success

• Key Concepts, Terms
  and Principles of Project
  Management Necessary to Pass
  the Exam

• Understand and Remember
  Required PMP® Formulas

• Receive Practice Questions and
  Tips on What to Expect for Test
  Content
                                                                                                                                     2
                                                                                              www.PerformanceWeb.org/PMP
PMP® Exam Prep Course




                             Day 1, Continued: May 27, 2009

“Instructor was              1:00

                             Effective Scope Management
 enthusiastic in             • Establish accountability with clear cost and schedule requirements

 presenting the              • Define business outcomes with effective Work Breakdown Structure (WBS) frameworks


  material and               2:00

                             Project Time Management
   encouraged                • Determine project roles and key resources required for project success
participation.”              • Map a project timeline that defines key project checkpoints and promotes fast,
                               high-quality results
       Dewitt Hathcock,
      General Dynamics       3:00
 Information Technology
                             Day One Review and Practice Questions
                             • Practice real PMP® test questions in real test taking conditions
                             • Work with a PMP® certified instructor to determine which knowledge areas need addi-
                               tional practice and further review based on personal performance

                             4:00
                             Day 1 Adjourns




                                                                                                                    3
                                                                                    www.PerformanceWeb.org/PMP
PMP® Exam Prep Course




                                    Day 2: May 28, 2009

     “Exercises were                8:30
                                    Continental Breakfast

    extremely helpful               9:00

        and tips and                Project Cost Management
techniques are great                • Identify and prioritize costs relative to the WBS
                                    • Establish the cost baseline based on the project scope and available resources
for preparing for the
                                    10:30
       PMP® Exam.”                  Quality Management
                                    • Establish project quality standards and systematic quality checks
    Mike McInerery, Electronic
       Consulting Services Inc      • Apply Six Sigma principles to monitor quality requirements

                                    12:00
                                    Lunch Break


                                    1:00

                                    HR Management
                                    • Understand the core competencies of an effective project team
                                    • Learn proven conflict resolution and negotiating skills

                                    2:00

                                    Communication Management
                                    • Explore and understand different communication styles and stakeholder
                                      communication needs
                                    • Accurately monitor and report project performance using earned value management

                                    3:00

                                    Day Two Review and Practice Questions
                                    • Practice real PMP® test questions in real test taking conditions
                                    • Work with a PMP® certified instructor to determine which knowledge areas need addi-
                                      tional practice and further review based on personal performance

                                    4:00
                                    Day 2 Adjourns




                                                                                                                           4
                                                                                           www.PerformanceWeb.org/PMP
PMP® Exam Prep Course




                                      Day 3: May 29, 2009

                                      8:30
    “I learned what to                Continental Breakfast

   study for the exam,                9:00

how much of a subject                 Risk Management
                                      • Review how to create and implement project risk mitigation plans
      you will see and                • Identify and mitigate potential elements of risk in each phase of the project life cycle
pointing out what PMI                 10:30

           focuses on.”               Procurement Management
                                      • Establish and validate clear lines of contract requirements
                  Tammy Ward,
                                      • Acquire solicitation strategies handled by the contracting officer but required in the exam
       American Safety Insurance

                                      12:00
                                      Lunch Break


                                      1:00

                                      Study Techniques, Ethics and Professional Responsibility
                                      • Create your own personalized study plan for passing the exam
                                      • Examine key aspects of PMI’s code of ethics and code of conduct

                                      2:00

                                      Project Management Context, Framework
                                      and Processes
                                      • Learn the importance of projects within an organization
                                      • Explore the differences between projects and programs and how a project life cycle dif-
                                        fers from a product life cycle

                                      3:00

                                      PMP® Examination Tips Tricks and Strategy
                                      • Master some devices that will surely give you an edge
                                      • Learn how to effectively study for the exam

                                      4:00
                                      Day 3 Adjourns




                                                                                                                                     5
                                                                                              www.PerformanceWeb.org/PMP
5
PMP® Exam Prep Course




Sponsorship                              Bring this Program to Your Agency
Opportunities                            One of the more popular vehicles for accessing the Institute’s educational offerings is the
                                         delivery of on-site trainings and management facilitations. Bringing a training or facilitation
                                         in-house gives you the opportunity to customize a program that addresses your exact chal-
                                         lenges and provides a more personal learning experience, while virtually eliminating travel
                                         expenses. Whether you require training for your department or for an organization-wide
As a conference and training             initiative, the advanced learning methods employed by The Performance Institute will create
provider, The Performance Institute      an intimate training atmosphere that maximizes knowledge transfer to enhance the talent
is an expert in bringing together        within your organization.
leaders to share and discuss best
practices and innovations. We            Customization
connect decision-makers with
                                         We realize that not all obstacles can be overcome by applying an “off-the-shelf solution”.
respected solution providers.
                                         While many training providers will offer you some variation of their standard training, The
                                         Performance Institute’s subject matter experts will work with you and your team to examine
The Institute offers five different
                                         your programs and determine your exact areas of need. The identification of real life ex-
pre-designed sponsorship packages:
                                         amples will create a learning atmosphere that resonates with participants while at the same
                                         time providing immediate return on your training investment. Using interactive exercises that
• Event Co-Sponsor
                                         employ actual projects or scenarios from your organization, instructors can address specific
• Session Sponsor                        challenges and align the curriculum of each session to your objectives. While the majority
                                         of on-site trainings are focused on smaller groups, The Performance Institute also has the
• Luncheon Sponsor
                                         ability to accommodate organizational-wide training initiatives. Utilizing multiple instructors,
• Cocktail Hour Sponsor                  The Institute has the capacity to deliver courses to groups of up to 300 participants per day.
• Exhibit Booth Sponsor
                                         Areas of Expertise
                                         On-site delivery of single courses, certification programs and entire packages of specialized
For more information on sponsorships
                                         courses are available in the following areas:
or to get started, contact
                                         • Strategic Planning
Jessica Ward at 703-894-0481 ext.
215 or Ward@PerformanceWeb.org           • Performance Measurement
                                         • Project Management
                                         • Lean Six Sigma
                                         • Workforce Management
                                         • Performance-Based Budgeting
                                         • Performance-Based Contracting
                                         • Performance Reporting
                                         • Program Evaluation
                                         • Administrative Management
                                         • Leadership and Change

                                         For more information about in-house training options available to you, please contact
                                         Mark Bryan at 703-894-0481 ext. 225 or email him at Bryan@PerformanceWeb.org.



                                                                                                                                       6
                                                                                                www.PerformanceWeb.org/PMP
PMP® Exam Prep Course




    Logistics & Registration                                                                                                                 REGISTRATION
    VENUE & HOTEL
                                                                                                                                             1. ONLINE at www.PerformanceWeb.org/PMP
    PMP® Prep will be held at The Performance Institute in Arlington, VA, just one
                                                                                                                                             2. VIA FAX to 703-894-0482
    block east of the Courthouse Metro stop on the Orange Line. A public parking
                                                                                                                                             3. VIA PHONE to 703-894-0481
            garage is located inside of the building.
                                                                                                                                             4. VIA MAIL to 1515 N. Courthouse Road, Sixth Floor
                 The Performance Institute
                                                                                                                                                Arlington, VA 22201
                 1515 N. Courthouse Road, Sixth Floor
                 Arlington, VA 22201                                                                                                         ❍ Yes! Register me for PMP® Prep
                 703-894-0481 | www.PerformanceWeb.org
                                                                                                                                             ❍ Please call me. I am interested in a special Group Discount for my team.
    A limited number of rooms have been reserved at the Arlington Rosslyn
    Courtyard by Marriott at the prevailing rate of $209 until April 27, 2009. Please
                                                                                                                                             Delegate Information
    call the hotel directly for reservations and reference code PMP® Prep. The hotel
    is conveniently located three blocks from the Rosslyn Metro station. Please ask
             the hotel about a complimentary shuttle that is also available for your
             convenience.                                                                                                                    Name                                                           Title

          Arlington Rosslyn Courtyard by Marriott
          1533 Clarendon Blvd.
                                                                                                                                             Office                                                          Organization
          Arlington, VA 22209
    703-528-2222 | www.CourtyardArlingtonRosslyn.com
    Hotel and travel costs are not included in conference tuition.
                                                                                                                                             Address

    TUITION & GROUP DISCOUNTS
    The tuition rate for attending PMP® Prep is:                                                                                             City                                                           State                              Zip
     Offering                                                                       Public                Private
                                                                                    $1099                 $1299
     PMP® Prep
                                                                                                                                             Telephone                                                      Fax
    The Performance Institute offers reduced tuition to groups of three or more. For
    more information, please contact Melvin Hall at 703-894-0481 or
    Hall@PerformanceWeb.org.
                                                                                                                                             Email

    CPE CREDIT                                                                                                                               Payment Information
                       Delivery Method: Group-live                           Program Level: Beginner                                                Training Form/Purchase Order                                 Check (accepted by mail only)
                       Prerequisites: None                                   Advanced Preparation: None                                             Credit Card
                       CPE Credits: 18
    The Performance Institute is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of
    continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority
    on the acceptance of individual courses for CPE credit. Complaints regarding sponsors may be addressed to the National
                                                                                                                                             Credit Card Number                                             Expiration Date
    Registry of CPE Sponsors, 150 Fourth Avenue North, Nashville, TN 37219-2417. Website: www.nasba.org


    PDUS
                                      PMI Registered Education Provider                                                                      Name on Card                                                   3 Digit Card verification #

                                      PDUs: 18
®                                The Performance Institute has been reviewed and approved as a provider of
    project management training by the Project Management Institute. As a PMI Registered Education Provider
                                                                                                                                             Billing Zip Code
    (R.E.P), The Performance Institute has agreed to abide by PMI established quality assurance criteria. “PMI”
    and the PMI logo are service and trademarks registered in the United States and other nations; “PMP” is a
    certification mark registered in the United States and other nations; “PMBOK” and “CAPM” are trademarks
    registered in the United States and other nations by the Project Management Institute, Inc., which is not                                Please make checks payable to: The Performance Institute
    affiliated with The Performance Institute.                                                                                                                                                                                      Priority Code: T326-WEB


    Cancellation Policy
    For live events: The Performance Institute will provide a         registrations. Please note that the cancellation is not final     to request a credit or refund, please submit it in writing no   sibility for covering airfare, hotel or other costs incurred by
    full refund less $399 administration fee for cancellations        until you receive a written confirmation.                         later than 10 business days after the end of the training to:   registrants, including delegates, sponsors and guests.
    four weeks before the event. If cancellation occurs within                                                                         The Performance Institute: Quality Assurance
                                                                      Payment must be secured prior to the conference. If payment
    two weeks prior to conference start date, no refund will be                                                                        1515 N. Courthouse Road, Suite 600                              Discounts
                                                                      is not received by the conference start date, a method of
    issued. Registrants who fail to attend and do not cancel                                                                           Arlington, VA 22201                                             • All ‘Early Bird’ Discounts must require payment at time of
                                                                      payment must be presented at the time of registration in order
    prior to the event will be charged the entire registration fee.                                                                                                                                      registration and before the cut-off date in order to receive
                                                                      to guarantee your participation at the event.                    Note: As speakers are confirmed six months before the
                                                                                                                                                                                                         any discount.
    For webinars: The Performance Institute will provide a full                                                                        event, some speaker changes or topic changes may occur
                                                                                                                                                                                                       • Any discounts offered whether by The Performance Insti-
    refund less $50 administrative fee for cancellations four                                                                          in the program. The Performance Institute is not responsible
                                                                      Quality Assurance                                                                                                                  tute (including team discounts) must also require payment
    weeks before the event. If cancellation occurs within two                                                                          for speaker changes, but will work to ensure a comparable
                                                                                                                                                                                                         at the time of registration.
    weeks prior to conference start date, no refund will be issued.   The Performance Institute strives to provide you with the        speaker is located to participate in the program.
                                                                                                                                                                                                       • All discount offers cannot be combined with any
    Registrants who fail to attend and do not cancel prior to the     most productive and effective educational experience
                                                                                                                                       If for any reason The Performance Institute decides to cancel     other offer.
    meeting will be charged the entire registration fee.              possible. If after completing the course you feel there is
                                                                                                                                       this conference, The Performance Institute accepts no respon-   • Discounts cannot be applied retroactively
                                                                      some way we can improve, please write your comments
    All the cancellation requests need to be made online Your         on the evaluation form provided upon your arrival. Should
                                                                                                                                                                                                                                                                         7
    confirmation email contains links to modify or cancel
                                                                                                                                                                                               www.PerformanceWeb.org/PMP
                                                                      you feel dissatisfied with your learning experience and wish
About The Performance Institute
Called “the leading think tank in performance measurement for government” on
OMB’s ExpectMore.gov, The Performance Institute has been a leader in Performance
Management training and policy since the 2000 administration transition. As
part of the Government Performance Coalition, a group of good government
organizations, the Institute worked in 2000 to deliver recommendations to the then
new administration on what would become the President’s Management Agenda.

In 2009, the Institute is leading Innovations in Government: From Transition
to Transformation, or InnoGOV.org, a collection of forums, research and
recommendations to bring insight and transformation to the federal government.
The goal of InnoGOV.org is to centralize the importance of performance,
accountability and transparency in government and to disseminate the leading best
practices to government managers.

The Performance Institute has published several research reports regarding
performance management initiatives and trains over 10,000 government managers
per year on performance-based topics. Dedicated to improving citizen services and
taxpayer transparency, the Institute uses a best-practices foundation to deliver the
most effective and tested methodologies for improving performance.




For More Information, Visit Our Website at

www.PerformanceWeb.org

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T326

  • 1. May 27 - 29, 2009 PMP® Exam Prep Course Washington, DC PMP Exam ® Prep Course Acquire a Complete Understanding of the PMP® Certification Exam Navigate the Process Groups and Learn Tips and Techniques for Understand Exactly What You Knowledge Areas of the Latest Passing the Exam the First Time Need to Know to Apply for and PMBOK® Guide Pass the Exam • Gain valuable tips and study methods to help prepare for • Learn essential PMBOK 4th Edition • Utilize real sample questions and a ® the exam terminology, tools and techniques for full length practice test to prepare for taking the test taking the PMP® Exam • Create a personalized plan for self-study preparation leading up • Align your knowledge of Project • Work with our experts to create a to test day Management with PMBOK® study plan that fits your needs terminology and definitions In Association with: Receive 18 PDUs and 18 CPE Credits www.PerformanceWeb.org/PMP 1 www.PerformanceWeb.org/PMP
  • 2. PMP® Exam Prep Course Who Day 1: May 27, 2009 Should Attend: 8:30 Registration and Continental Breakfast • Project Managers 9:00 • Program Managers PMP® Exam Overview: Review of PMBOK® Standards and PMP® Credentials • Portfolio Managers • Review qualifications for sitting for the PMP® Exam • Contract Managers • Discuss how PMI’s PMBOK® is broken down into five process groups and nine knowledge areas • CAPMs 10:00 • Supply Chain Managers Project Lifecycle and Organization • Program Analysts • Review the project lifecycle paying close attention to the various stages from initiation to execution • Discuss the role of project stakeholders in the project lifecycle process What 11:00 Project Integration Management • Develop a project charter and integration of a project management plan You Will Learn: • Implement an effective change control system that clearly identifies and tracks project changes • The Format and Makeup of the 12:00 PMP® Exam Lunch Break • New PMBOK® 4th Edition Terminology and Tips • Tools and Techniques Essential for PMP® Exam Success • Key Concepts, Terms and Principles of Project Management Necessary to Pass the Exam • Understand and Remember Required PMP® Formulas • Receive Practice Questions and Tips on What to Expect for Test Content 2 www.PerformanceWeb.org/PMP
  • 3. PMP® Exam Prep Course Day 1, Continued: May 27, 2009 “Instructor was 1:00 Effective Scope Management enthusiastic in • Establish accountability with clear cost and schedule requirements presenting the • Define business outcomes with effective Work Breakdown Structure (WBS) frameworks material and 2:00 Project Time Management encouraged • Determine project roles and key resources required for project success participation.” • Map a project timeline that defines key project checkpoints and promotes fast, high-quality results Dewitt Hathcock, General Dynamics 3:00 Information Technology Day One Review and Practice Questions • Practice real PMP® test questions in real test taking conditions • Work with a PMP® certified instructor to determine which knowledge areas need addi- tional practice and further review based on personal performance 4:00 Day 1 Adjourns 3 www.PerformanceWeb.org/PMP
  • 4. PMP® Exam Prep Course Day 2: May 28, 2009 “Exercises were 8:30 Continental Breakfast extremely helpful 9:00 and tips and Project Cost Management techniques are great • Identify and prioritize costs relative to the WBS • Establish the cost baseline based on the project scope and available resources for preparing for the 10:30 PMP® Exam.” Quality Management • Establish project quality standards and systematic quality checks Mike McInerery, Electronic Consulting Services Inc • Apply Six Sigma principles to monitor quality requirements 12:00 Lunch Break 1:00 HR Management • Understand the core competencies of an effective project team • Learn proven conflict resolution and negotiating skills 2:00 Communication Management • Explore and understand different communication styles and stakeholder communication needs • Accurately monitor and report project performance using earned value management 3:00 Day Two Review and Practice Questions • Practice real PMP® test questions in real test taking conditions • Work with a PMP® certified instructor to determine which knowledge areas need addi- tional practice and further review based on personal performance 4:00 Day 2 Adjourns 4 www.PerformanceWeb.org/PMP
  • 5. PMP® Exam Prep Course Day 3: May 29, 2009 8:30 “I learned what to Continental Breakfast study for the exam, 9:00 how much of a subject Risk Management • Review how to create and implement project risk mitigation plans you will see and • Identify and mitigate potential elements of risk in each phase of the project life cycle pointing out what PMI 10:30 focuses on.” Procurement Management • Establish and validate clear lines of contract requirements Tammy Ward, • Acquire solicitation strategies handled by the contracting officer but required in the exam American Safety Insurance 12:00 Lunch Break 1:00 Study Techniques, Ethics and Professional Responsibility • Create your own personalized study plan for passing the exam • Examine key aspects of PMI’s code of ethics and code of conduct 2:00 Project Management Context, Framework and Processes • Learn the importance of projects within an organization • Explore the differences between projects and programs and how a project life cycle dif- fers from a product life cycle 3:00 PMP® Examination Tips Tricks and Strategy • Master some devices that will surely give you an edge • Learn how to effectively study for the exam 4:00 Day 3 Adjourns 5 www.PerformanceWeb.org/PMP 5
  • 6. PMP® Exam Prep Course Sponsorship Bring this Program to Your Agency Opportunities One of the more popular vehicles for accessing the Institute’s educational offerings is the delivery of on-site trainings and management facilitations. Bringing a training or facilitation in-house gives you the opportunity to customize a program that addresses your exact chal- lenges and provides a more personal learning experience, while virtually eliminating travel expenses. Whether you require training for your department or for an organization-wide As a conference and training initiative, the advanced learning methods employed by The Performance Institute will create provider, The Performance Institute an intimate training atmosphere that maximizes knowledge transfer to enhance the talent is an expert in bringing together within your organization. leaders to share and discuss best practices and innovations. We Customization connect decision-makers with We realize that not all obstacles can be overcome by applying an “off-the-shelf solution”. respected solution providers. While many training providers will offer you some variation of their standard training, The Performance Institute’s subject matter experts will work with you and your team to examine The Institute offers five different your programs and determine your exact areas of need. The identification of real life ex- pre-designed sponsorship packages: amples will create a learning atmosphere that resonates with participants while at the same time providing immediate return on your training investment. Using interactive exercises that • Event Co-Sponsor employ actual projects or scenarios from your organization, instructors can address specific • Session Sponsor challenges and align the curriculum of each session to your objectives. While the majority of on-site trainings are focused on smaller groups, The Performance Institute also has the • Luncheon Sponsor ability to accommodate organizational-wide training initiatives. Utilizing multiple instructors, • Cocktail Hour Sponsor The Institute has the capacity to deliver courses to groups of up to 300 participants per day. • Exhibit Booth Sponsor Areas of Expertise On-site delivery of single courses, certification programs and entire packages of specialized For more information on sponsorships courses are available in the following areas: or to get started, contact • Strategic Planning Jessica Ward at 703-894-0481 ext. 215 or Ward@PerformanceWeb.org • Performance Measurement • Project Management • Lean Six Sigma • Workforce Management • Performance-Based Budgeting • Performance-Based Contracting • Performance Reporting • Program Evaluation • Administrative Management • Leadership and Change For more information about in-house training options available to you, please contact Mark Bryan at 703-894-0481 ext. 225 or email him at Bryan@PerformanceWeb.org. 6 www.PerformanceWeb.org/PMP
  • 7. PMP® Exam Prep Course Logistics & Registration REGISTRATION VENUE & HOTEL 1. ONLINE at www.PerformanceWeb.org/PMP PMP® Prep will be held at The Performance Institute in Arlington, VA, just one 2. VIA FAX to 703-894-0482 block east of the Courthouse Metro stop on the Orange Line. A public parking 3. VIA PHONE to 703-894-0481 garage is located inside of the building. 4. VIA MAIL to 1515 N. Courthouse Road, Sixth Floor The Performance Institute Arlington, VA 22201 1515 N. Courthouse Road, Sixth Floor Arlington, VA 22201 ❍ Yes! Register me for PMP® Prep 703-894-0481 | www.PerformanceWeb.org ❍ Please call me. I am interested in a special Group Discount for my team. A limited number of rooms have been reserved at the Arlington Rosslyn Courtyard by Marriott at the prevailing rate of $209 until April 27, 2009. Please Delegate Information call the hotel directly for reservations and reference code PMP® Prep. The hotel is conveniently located three blocks from the Rosslyn Metro station. Please ask the hotel about a complimentary shuttle that is also available for your convenience. Name Title Arlington Rosslyn Courtyard by Marriott 1533 Clarendon Blvd. Office Organization Arlington, VA 22209 703-528-2222 | www.CourtyardArlingtonRosslyn.com Hotel and travel costs are not included in conference tuition. Address TUITION & GROUP DISCOUNTS The tuition rate for attending PMP® Prep is: City State Zip Offering Public Private $1099 $1299 PMP® Prep Telephone Fax The Performance Institute offers reduced tuition to groups of three or more. For more information, please contact Melvin Hall at 703-894-0481 or Hall@PerformanceWeb.org. Email CPE CREDIT Payment Information Delivery Method: Group-live Program Level: Beginner Training Form/Purchase Order Check (accepted by mail only) Prerequisites: None Advanced Preparation: None Credit Card CPE Credits: 18 The Performance Institute is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding sponsors may be addressed to the National Credit Card Number Expiration Date Registry of CPE Sponsors, 150 Fourth Avenue North, Nashville, TN 37219-2417. Website: www.nasba.org PDUS PMI Registered Education Provider Name on Card 3 Digit Card verification # PDUs: 18 ® The Performance Institute has been reviewed and approved as a provider of project management training by the Project Management Institute. As a PMI Registered Education Provider Billing Zip Code (R.E.P), The Performance Institute has agreed to abide by PMI established quality assurance criteria. “PMI” and the PMI logo are service and trademarks registered in the United States and other nations; “PMP” is a certification mark registered in the United States and other nations; “PMBOK” and “CAPM” are trademarks registered in the United States and other nations by the Project Management Institute, Inc., which is not Please make checks payable to: The Performance Institute affiliated with The Performance Institute. Priority Code: T326-WEB Cancellation Policy For live events: The Performance Institute will provide a registrations. Please note that the cancellation is not final to request a credit or refund, please submit it in writing no sibility for covering airfare, hotel or other costs incurred by full refund less $399 administration fee for cancellations until you receive a written confirmation. later than 10 business days after the end of the training to: registrants, including delegates, sponsors and guests. four weeks before the event. If cancellation occurs within The Performance Institute: Quality Assurance Payment must be secured prior to the conference. If payment two weeks prior to conference start date, no refund will be 1515 N. Courthouse Road, Suite 600 Discounts is not received by the conference start date, a method of issued. Registrants who fail to attend and do not cancel Arlington, VA 22201 • All ‘Early Bird’ Discounts must require payment at time of payment must be presented at the time of registration in order prior to the event will be charged the entire registration fee. registration and before the cut-off date in order to receive to guarantee your participation at the event. Note: As speakers are confirmed six months before the any discount. For webinars: The Performance Institute will provide a full event, some speaker changes or topic changes may occur • Any discounts offered whether by The Performance Insti- refund less $50 administrative fee for cancellations four in the program. The Performance Institute is not responsible Quality Assurance tute (including team discounts) must also require payment weeks before the event. If cancellation occurs within two for speaker changes, but will work to ensure a comparable at the time of registration. weeks prior to conference start date, no refund will be issued. The Performance Institute strives to provide you with the speaker is located to participate in the program. • All discount offers cannot be combined with any Registrants who fail to attend and do not cancel prior to the most productive and effective educational experience If for any reason The Performance Institute decides to cancel other offer. meeting will be charged the entire registration fee. possible. If after completing the course you feel there is this conference, The Performance Institute accepts no respon- • Discounts cannot be applied retroactively some way we can improve, please write your comments All the cancellation requests need to be made online Your on the evaluation form provided upon your arrival. Should 7 confirmation email contains links to modify or cancel www.PerformanceWeb.org/PMP you feel dissatisfied with your learning experience and wish
  • 8. About The Performance Institute Called “the leading think tank in performance measurement for government” on OMB’s ExpectMore.gov, The Performance Institute has been a leader in Performance Management training and policy since the 2000 administration transition. As part of the Government Performance Coalition, a group of good government organizations, the Institute worked in 2000 to deliver recommendations to the then new administration on what would become the President’s Management Agenda. In 2009, the Institute is leading Innovations in Government: From Transition to Transformation, or InnoGOV.org, a collection of forums, research and recommendations to bring insight and transformation to the federal government. The goal of InnoGOV.org is to centralize the importance of performance, accountability and transparency in government and to disseminate the leading best practices to government managers. The Performance Institute has published several research reports regarding performance management initiatives and trains over 10,000 government managers per year on performance-based topics. Dedicated to improving citizen services and taxpayer transparency, the Institute uses a best-practices foundation to deliver the most effective and tested methodologies for improving performance. For More Information, Visit Our Website at www.PerformanceWeb.org