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Workforce Excellence 2010
Collaborate, Innovate and Transform Individuals and                                            April 20-22, 2010
Organizations to be Successful in the 21st Century Economy                                     Arlington, VA


YOU WILL LEARN TO:                                                                             Promote
BUILD & SUSTAIN DEMAND-DRIVEN WORKFORCE PARTNERSHIPS
Engage in meaningful, mutually-beneficial and sustainable partnerships that drive results
                                                                                               Outreach for
LEVERAGE AVAILABLE WORKFORCE FUNDING TO INCREASE SERVICE DELIVERY & INNOVATION                 a Competitive,
Implement strategies to win grants and comply with key federal financial standards for
reporting and implementation
                                                                                               Diverse and
DEVELOP STRONG PERFORMANCE MEASURES FOR WORKFORCE PROGRAM SUCCESS
Learn how to develop performance measures that make sense and create the necessary             Highly Skilled
results for your development programs

MEET THE DEMAND FOR A SKILLED & ACTIONABLE WORKFORCE
                                                                                               Workforce
Develop employment training programs to effectively meet labor market needs



In Association with:                                                                       Earn CPE Credits!
                                                                               www.WorkforceExcellence.org
Day 1   WORKFORCE EXCELLENCE 2010

        Tuesday, April 20, 2010

        8:30                                                              12:15
        Conference Registration and Continental Breakfast                 Lunch Break


        9:00                                                              1:00
        KEYNOTE ADDRESS: Prepare for and Develop a                        Enhance Program Performance for Improved Service Delivery
        Highly Competitive Workforce
                                                                          • Improve program performance to enhance efficiency
        With an unpredictable economy, the competition for jobs has         and increase customer satisfaction and retention
        become strong. Industries are looking for reliable, stable and    • Learn ways to combine program processes and
        skilled workers. As workforce advocates, you need to create an      systems to reduce costs, simplify business processes
        industry-driven system of workforce development to help sustain     and improve the quality of service delivery
        your community. In this interactive keynote, you will learn to:   • Break down agency and program glitches that hinder
        • Identify the challenges and solutions being faced by              results to ensure services
          those in workforce positions
                                                                          RANDALL EBERTS, President, W.E Upjohn Institute
        • Understand how to best target the increasing pool of
          applicants in today’s workforce
                                                                          2:00
        • Identify “next steps” for industry solutions and                Break and Refreshments
          workforce competition

        ALLAN CRAWFORD, Director, Center for a Competitive
                                                                          2:15
                                                                          Establish and Measure Outcomes for Workforce
        Workforce, Arlington Chamber of Commerce
                                                                          Development Programs

        10:00                                                             • Understand how higher unemployment rates have
        Break and Refreshments                                              impacted performance measure standards at the
                                                                            federal level
        10:15                                                             • Learn to develop performance measures that align with
        Partner for Success: Collaborate With Industry and                  services provided specifically by your programs
        Community Leaders to Meet the Needs of Today’s Workforce          • Create measurable outcomes for successes in workforce
        • Create partnerships between education, industry and               training programs that can be tracked and reported accurately
          the community to help build the workforce
                                                                          RUSS H. READ, Executive Director, National Center, Biotechnology
        • Implement proven practices to sustain partnerships and
                                                                          Workforce, NCCCS BioNetwork, Forsyth Tech Community College
          improve the workforce
        • Ensure that schools and communities have the                    3:15
          resources necessary to support workforce development            Panel Discussion: How Do You Meet Customer Needs
                                                                          While Achieving Measurable Results?
        ANN FRANZ, Economic Project Director
        Northeast Wisconsin Community College                             • Align your mission to customer needs for improved
                                                                            service delivery
        11:15                                                             • Create a customer satisfaction model that directly
        Create and Execute a Strategic Plan for Short and                   measures internal results
        Long-Term Workforce Goals                                         • Develop a dialogue between customer and employee
        • Create a strategic plan dividing workforce goals into             factions to maintain a high level of accuracy and profitability
          short and long-term initiatives
                                                                          RUSS H. READ, Executive Director, National Center, Biotechnology
        • Identify the strategies, goals and demonstrated results         Workforce, NCCCS BioNetwork, Forsyth Tech Community College
          that you want to outline
        • Develop unique ways to align your workforce strategy            RANDALL EBERTS, President, W.E Upjohn Institute
          with long term, tangible goals
                                                                          4:15
        PETER A. CRETICOS PH.D., Institute for Work and the Economy       Day One Adjourns


  2     www.WorkforceExcellence.org
Day 1
                                                  WHO SHOULD
About the                                         ATTEND?
Performance Institute
                                                  • HR Directors for Aerospace, Healthcare,
Called “the leading think tank in performance
                                                    Biotech, Manufacturing, Nursing and
measurement for government” on OMB’s
                                                    other high performance sectors
ExpectMore.gov, The Performance Institute
has been a leader in Performance                  • State and Local Workforce Agencies
Management training and policy since              • WIB Members
the 2000 administration transition. As            • Community Colleges
part of the Government Performance
                                                  • Directors of Workforce Planning
Coalition, a group of good government
                                                  • Workforce System Youth Program
organizations, the Institute worked in 2000
to deliver recommendations to the then new          Developers
administration on what would become the           • One-Stop Administrators and
President’s Management Agenda.                      Operational Staff

In 2009, the Institute is leading Innovations     • Job Corps Center Directors
in Government: From Transition to                 • Directors of Organizational
Transformation, or InnoGOV.org, a collection        Development and Career
of forums, research and recommendations to          Administration
bring insight and transformation to the federal
                                                  • Workforce Investment Program
government. The goal of InnoGOV.org is to
centralize the importance of performance,           Managers and Coordinators
accountability and transparency in                • Vocational-Technical Schools
government and to disseminate the leading         • Regional Business Liaisons
best practices to government managers.

The Performance Institute has published             …And all stakeholders in the
several research reports regarding                  development of our nation’s future
performance management initiatives and              workforce
trains over 10,000 government managers
per year on performance-based topics.
Dedicated to improving citizen services
and taxpayer transparency, the Institute uses
a best-practices foundation to deliver the
most effective and tested methodologies for
improving performance.



                                                                www.WorkforceExcellence.org    3
Day 2   WORKFORCE EXCELLENCE 2010

        Wednesday, April 21, 2010

        8:30                                                                  12:15
        Continental Breakfast                                                 Lunch Break

        9:00                                                                  1:00
        KEYNOTE ADDRESS: Develop Talent for the 21st Century                  Forge Career Pathway Development to Meet the Demand
        Workforce and Beyond                                                  for Skilled Workers
        The public workforce structure is ever-changing and is                • Bridge the gap between skill levels and highlight
        challenging its leaders to step up and mold the future of our           advanced training techniques
        country’s workforce. Businesses, educators and workforce              • Enhance workforce readiness with tips for job
        advocates must come together to increase the capacity,                  readiness and advancement
        recruitment and the image of today’s workforce to meet the            • Encourage obtainment of advanced workforce skill sets
        growing demands for labor in the 21st century. In this keynote,         through education and technical training programs
        you will learn to shape a driven and motivated workforce.
                                                                              DR. GIBSON (SUNNY) MORRIS, Executive Director,
        • Understand the latest issues and solutions for workforce concerns   ADWIRED Academy
        • Identify growth challenges and outcomes specific to industry
        • Develop “next step” solutions for workforce development             2:00
          challenges and shortages coming up in the 21st century              Break and Refreshments

        DR. GIBSON (SUNNY) MORRIS, Executive Director,                        2:15
        ADWIRED Academy
                                                                              Cultivate and Incentivize Workers During Economic Uncertainty

        10:00                                                                 • Learn how to maintain productivity in a tough economy
        Break and Refreshments                                                  with proven strategies for combating roadblocks
                                                                              • Incentivize and engage workers who are meeting the
        10:15                                                                   demands of the job even with strained resources
        Recruit 2.0: Design and Implement a Successful                        • Discover new and emerging trends in the workforce
        Recruitment Marketing Plan                                              and how they can stimulate the economy
        • Develop recruitment efforts to attract the most qualified
                                                                              MIMI BACILEK, President, SuccessBuilders, LLC
          applicants in today’s workforce                                     Executive and Leadership Development
        • Deploy successful marketing techniques to tailor your
          plan to fit your organization                                        3:15
        • Showcase advanced recruitment techniques to                         A Post-ARRA World: Has the Recovery Act Created a
          communicate effectively with your target audience                   Sustainable Workforce Model?

                                                                              • Learn how the federal government has created
        TAMI GOETZ, Science Advisor, State of Utah
                                                                                a model for agencies to help support a
        11:15                                                                   sustainable workforce
        Encourage Outreach for a Diverse Workforce                            • Implement ARRA recommendations to stay compliant
                                                                                with your funding guidelines
        • Showcase your mission to diversity in a way that
                                                                              • Discuss the future of workforce recovery programs and
          inspires and attracts top talent
                                                                                initiatives for 2010
        • Appeal to an applicant’s need for an exciting and
          fulfilling work environment                                          ELIZABETH HOLDEN, Senior Fellow
        • Implement cutting-edge recruiting strategies for                    The Performance Institute
          targeting women and minorities in your community
                                                                              4:15
        TAMI GOETZ, Science Advisor, State of Utah                            Conference Adjourn


  4     www.WorkforceExcellence.org
Day 3
WORKFORCE EXCELLENCE 2010

Thursday, April 22, 2010

Post-Conference Workshops are practical, supplementary
application sessions which incorporate and review tools,
                                                                    TOP 5 REASONS
techniques and methods presented during the event.
Participants will obtain a further understanding of how
                                                                    TO ATTEND:
to use newly acquired tools and cutting-edge strategies.
Through group exercises and scenario-based learning,
                                                                               SECURE
you’ll walk away with the expertise and resources                              funding to improve
needed for immediate and practical application.                                capacity for your
Enrollment space is limited, so register today to reserve                      workforce programs
your place.

8:30                                                                           CREATE
Workshop Registration and Continental Breakfast                                innovative strategies and
                                                                               funnel well-trained workers
                                                                               into today’s workforce
9:00
WORKSHOP: Grants Management for Results
As organizations increasingly move towards performance-                        IMPROVE
based grants, more emphasis will be placed on the                              outreach to non-traditional
application and evaluation processes. Agencies and                             populations interested in
organizations will be under increasing pressure to                             workforce growth areas
measure, evaluate and improve the results of their grants.
Performance management is an important tool for your
                                                                               SPUR
grant programs to ensure clearly defined outcomes and                           economic and workforce
accountability. In this workshop, explore all aspects                          development in your
of grant and proposal development and develop a                                community
framework for measuring and reporting the performance
of the programs your organization or agency provides.
                                                                               PROMOTE
• Understand emerging accountability and transparency                          innovation and prepare
  issues in grants management                                                  for an adequate supply of
• Discover best practices for grant writing                                    qualified workers
• Create grant applications that set your organization apart by
  linking performance measures to the effectiveness of your grant
• Acquire and utilize strategies to evaluate your grants and
  report back to the funder
• Target agencies that can help you reach your goals as
  well as focus on methods of fostering these relationships to
  ensure that partnerships are long-lasting
• Link performance-based grants to organizational
  performance measures

ELIZABETH HOLDEN, Senior Fellow,
The Performance Institute


12:00
Workshop Adjourns


                                                                          www.WorkforceExcellence.org         5
WORKFORCE EXCELLENCE 2010

In-House Training & Customization

One of the more popular vehicles for accessing the Institute’s educational offerings is the delivery of on-site trainings
and management facilitations. Bringing a training or facilitation in-house gives you the opportunity to customize a
program that addresses your exact challenges and provides a more personal learning experience, while virtually
eliminating travel expenses. Whether you require training for your department or for an organization-wide initiative,
the advanced learning methods employed by The Performance Institute will create an intimate training atmosphere that
maximizes knowledge transfer to enhance the talent within your organization.

Customization:
We realize that not all obstacles can be overcome by applying an “off-the-shelf” solution. While many training
providers will offer you some variation of their standard training, The Performance Institute’s subject matter experts will
work with you and your team to examine your programs and determine your exact areas of need. The identification of
real life examples will create a learning atmosphere that resonates with participants while at the same time providing
immediate return on your training investment. Using interactive exercises that employ actual projects or scenarios
from your organization, instructors can address specific challenges and align the curriculum of each session to your
objectives. While the majority of on-site trainings are focused on smaller groups, The Performance Institute also has the
ability to accommodate organization-wide training initiatives. Utilizing multiple instructors, the Institute has the capacity
to deliver courses to groups of up to 300 participants per day.

Areas of Expertise:
On-site delivery of single courses, certification programs and entire packages of specialized courses are available in
the following areas:

•   Strategic Planning                      •   Performance-Based Contracting
•   Performance Measurement                 •   Performance Reporting
•   Project Management                      •   Program Evaluation
•   Lean Six Sigma                          •   Administrative Management
•   Workforce Management                    •   Leadership and Change
•   Performance-Based Budgeting

For more information about in-house training and certification options, please contact Jennifer Mueller at 202-739-9619 or
email her at Jennifer.Mueller@performanceinstitute.org


Sponsorship Opportunities:
As a conference and training provider, The Performance Institute is an expert in bringing together leaders to share and discuss best
practices and innovations. We connect decision-makers with respected solutions providers.

The Institute offers four different pre-designed sponsorship packages:
• Event Co-Sponsor                         • Session Sponsor
• Luncheon Sponsor                         • Exhibit Booth Sponsor

For more information on sponsorships or to get started, contact Meredith Mason at 202-739-9707 or email her at
Meredith.Mason@PerformanceInstitute.org


6                  www.WorkforceExcellence.org
WORKFORCE EXCELLENCE 2010

Logistics & Tuition

Venue and Hotel:                                                    CPE Credits:
Workforce Excellence 2010 will be hosted at The Performance                       Delivery Method: Group-live           Program Level: Basic
Institute’s Training Center in Arlington, VA, just one block east                 Prerequisites: None                   Advanced Preparation: None
of the Courthouse stop on the Orange Line of the D.C. Metro.                      CPE Credits: 12 for the conference, 3 for the workshop
A public parking garage is located inside of the building for
                                                                    The Performance Institute is registered with the National Association of State
$10/day. Continental breakfast and refreshments will be             Boards of Accountancy (NASBA) as a sponsor of continuing professional
provided for delegates on each day.                                 education on the National Registry of CPE Sponsors. State boards of
                                                                    accountancy have final authority on the acceptance of individual courses for
         The Performance Institute Conference Center                CPE credit. Complaints regarding sponsors may be addressed to the National
                                                                    Registry of CPE Sponsors, 150 Fourth Avenue North, Nashville, TN 37219-
         1515 N. Courthouse Rd., Suite 600                          2417. Website: www.nasba.org.
         Arlington, VA 22201
         877-992-9521
                                                                    Quality Assurance:
A limited number of rooms have been reserved at the Arlington       The Performance Institute strives to provide you with the most productive
Rosslyn Courtyard by Marriott at the prevailing rate of             and effective educational experience possible. If after completing the
$233.00 until March 22, 2010. This rate is based on the             course you feel there is some way we can improve, please write your
                                                                    comments on the evaluation form provided upon your arrival. Should you
Government Per Diem and is subject to change. Please call           feel dissatisfied with your learning experience and wish to request a credit
the hotel directly and reference code “Workforce Excellence”        or refund, please submit it in writing no later than 10 business days after
when making reservations to get the discounted rate. The            the end of the training to:

hotel is conveniently located three blocks from the Rosslyn         The Performance Institute: Quality Assurance
Metro station. Please ask the hotel about a complimentary           805 15th Street, NW, 3rd Floor
shuttle that is also available for your convenience.                Washington, DC 20005

                                                                    Note: As speakers are confirmed six months before the event, some speaker
         Arlington Rosslyn Courtyard by Marriott                    changes or topic changes may occur in the program.
         1533 Clarendon Blvd.
         Arlington, VA 22209                                        The Performance Institute is not responsible for speaker changes, but will work
                                                                    to ensure a comparable speaker is located to participate in the program.
         Phone: 703-528-2222 / 1-800-321-2211
         www.courtyardarlingtonrosslyn.com                          If for any reason The Performance Institute decides to cancel this conference, The
                                                                    Performance Institute accepts no responsibility for covering airfare, hotel or other costs
                                                                    incurred by registrants, including delegates, sponsors and guests.
Tuition & Group Discounts:
                                                                    We will evaluate individual complaints in a context of collective comments
The tuition rate for attending Workforce Excellence 2010            from the event.
is as follows:
                                                                    Discounts:
 Offerings            Early Bird      Regular Rate
 Conference           $699*           $799                          • All ‘Early Bird’ Discounts must require payment at time of registration
                                                                      and before the cut-off date in order to receive any discount.
 Workshop             $299            $299                          • Any discounts offered whether by The Performance Institute (including team
                                                                      discounts) must also require payment at the time of registration.
* For the Early Bird rate, register before: March 14, 2010.         • All discount offers cannot be combined with any other offer.
                                                                    • Discounts cannot be applied retroactively
For more information on group discounts for Workforce
Excellence 2010 contact: Melvin Hall at 202-739-9630 or             Payment must be secured prior to the conference. If payment is not received by
                                                                    the conference start date, a method of payment must be presented at the time
email him at Melvin.Hall@PerformanceInstitute.org                   of registration in order to guarantee your participation at the event.




                                                                                        www.WorkforceExcellence.org                                        7
WORKFORCE EXCELLENCE 2010

Registration Form

        Call                                          Fax this Form to                                       Visit
        877-992-9521                                  866-234-0680                                           www.WorkforceExcellence.org


Registration Form
   Yes! Register me for Strategic Workforce Excellence 2010
   Yes! Register me for Strategic Workforce Excellence 2010 and Workshop

   Please call me. I am interested in a special group discount for my team

Delegate Information

Name                                                                                                                                        Title


Organization                                                                                                                                Dept.


Address


City                                                                  State                                                                 Zip


Telephone                                                                                                                       Fax


Email


Payment Information
   Check          Purchase Order/Training Form             Credit Card



Credit Card Number                                                    Expiration Date                                                        Verification no.


Name on Card


Billing Address

Please make checks payable to: The Performance Institute

CANCELLATION POLICY: The Performance Institute will provide a full refund less a $399 administration fee for cancellations requested four weeks prior to the
event start date unless cancellation occurs within two weeks prior to the event start date. If a cancellation is requested less than two weeks prior to the event start
date, no refund will be issued. Registrants who fail to attend and do not cancel prior to the event will be charged the entire registration fee. All cancellations must
be requested through the cancellation link found in your attendance confirmation email. Please note that cancellation is not final until you receive a cancellation
confirmation email.

   I have read and accepted the Cancellation Policy above.

ACKNOWLEDGED AND AGREED

By: ______________________________________________________________________________________________ Date: _______________________________________

                                                                                                                                      Priority Code: S275-WEB

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S275

  • 1. Workforce Excellence 2010 Collaborate, Innovate and Transform Individuals and April 20-22, 2010 Organizations to be Successful in the 21st Century Economy Arlington, VA YOU WILL LEARN TO: Promote BUILD & SUSTAIN DEMAND-DRIVEN WORKFORCE PARTNERSHIPS Engage in meaningful, mutually-beneficial and sustainable partnerships that drive results Outreach for LEVERAGE AVAILABLE WORKFORCE FUNDING TO INCREASE SERVICE DELIVERY & INNOVATION a Competitive, Implement strategies to win grants and comply with key federal financial standards for reporting and implementation Diverse and DEVELOP STRONG PERFORMANCE MEASURES FOR WORKFORCE PROGRAM SUCCESS Learn how to develop performance measures that make sense and create the necessary Highly Skilled results for your development programs MEET THE DEMAND FOR A SKILLED & ACTIONABLE WORKFORCE Workforce Develop employment training programs to effectively meet labor market needs In Association with: Earn CPE Credits! www.WorkforceExcellence.org
  • 2. Day 1 WORKFORCE EXCELLENCE 2010 Tuesday, April 20, 2010 8:30 12:15 Conference Registration and Continental Breakfast Lunch Break 9:00 1:00 KEYNOTE ADDRESS: Prepare for and Develop a Enhance Program Performance for Improved Service Delivery Highly Competitive Workforce • Improve program performance to enhance efficiency With an unpredictable economy, the competition for jobs has and increase customer satisfaction and retention become strong. Industries are looking for reliable, stable and • Learn ways to combine program processes and skilled workers. As workforce advocates, you need to create an systems to reduce costs, simplify business processes industry-driven system of workforce development to help sustain and improve the quality of service delivery your community. In this interactive keynote, you will learn to: • Break down agency and program glitches that hinder • Identify the challenges and solutions being faced by results to ensure services those in workforce positions RANDALL EBERTS, President, W.E Upjohn Institute • Understand how to best target the increasing pool of applicants in today’s workforce 2:00 • Identify “next steps” for industry solutions and Break and Refreshments workforce competition ALLAN CRAWFORD, Director, Center for a Competitive 2:15 Establish and Measure Outcomes for Workforce Workforce, Arlington Chamber of Commerce Development Programs 10:00 • Understand how higher unemployment rates have Break and Refreshments impacted performance measure standards at the federal level 10:15 • Learn to develop performance measures that align with Partner for Success: Collaborate With Industry and services provided specifically by your programs Community Leaders to Meet the Needs of Today’s Workforce • Create measurable outcomes for successes in workforce • Create partnerships between education, industry and training programs that can be tracked and reported accurately the community to help build the workforce RUSS H. READ, Executive Director, National Center, Biotechnology • Implement proven practices to sustain partnerships and Workforce, NCCCS BioNetwork, Forsyth Tech Community College improve the workforce • Ensure that schools and communities have the 3:15 resources necessary to support workforce development Panel Discussion: How Do You Meet Customer Needs While Achieving Measurable Results? ANN FRANZ, Economic Project Director Northeast Wisconsin Community College • Align your mission to customer needs for improved service delivery 11:15 • Create a customer satisfaction model that directly Create and Execute a Strategic Plan for Short and measures internal results Long-Term Workforce Goals • Develop a dialogue between customer and employee • Create a strategic plan dividing workforce goals into factions to maintain a high level of accuracy and profitability short and long-term initiatives RUSS H. READ, Executive Director, National Center, Biotechnology • Identify the strategies, goals and demonstrated results Workforce, NCCCS BioNetwork, Forsyth Tech Community College that you want to outline • Develop unique ways to align your workforce strategy RANDALL EBERTS, President, W.E Upjohn Institute with long term, tangible goals 4:15 PETER A. CRETICOS PH.D., Institute for Work and the Economy Day One Adjourns 2 www.WorkforceExcellence.org
  • 3. Day 1 WHO SHOULD About the ATTEND? Performance Institute • HR Directors for Aerospace, Healthcare, Called “the leading think tank in performance Biotech, Manufacturing, Nursing and measurement for government” on OMB’s other high performance sectors ExpectMore.gov, The Performance Institute has been a leader in Performance • State and Local Workforce Agencies Management training and policy since • WIB Members the 2000 administration transition. As • Community Colleges part of the Government Performance • Directors of Workforce Planning Coalition, a group of good government • Workforce System Youth Program organizations, the Institute worked in 2000 to deliver recommendations to the then new Developers administration on what would become the • One-Stop Administrators and President’s Management Agenda. Operational Staff In 2009, the Institute is leading Innovations • Job Corps Center Directors in Government: From Transition to • Directors of Organizational Transformation, or InnoGOV.org, a collection Development and Career of forums, research and recommendations to Administration bring insight and transformation to the federal • Workforce Investment Program government. The goal of InnoGOV.org is to centralize the importance of performance, Managers and Coordinators accountability and transparency in • Vocational-Technical Schools government and to disseminate the leading • Regional Business Liaisons best practices to government managers. The Performance Institute has published …And all stakeholders in the several research reports regarding development of our nation’s future performance management initiatives and workforce trains over 10,000 government managers per year on performance-based topics. Dedicated to improving citizen services and taxpayer transparency, the Institute uses a best-practices foundation to deliver the most effective and tested methodologies for improving performance. www.WorkforceExcellence.org 3
  • 4. Day 2 WORKFORCE EXCELLENCE 2010 Wednesday, April 21, 2010 8:30 12:15 Continental Breakfast Lunch Break 9:00 1:00 KEYNOTE ADDRESS: Develop Talent for the 21st Century Forge Career Pathway Development to Meet the Demand Workforce and Beyond for Skilled Workers The public workforce structure is ever-changing and is • Bridge the gap between skill levels and highlight challenging its leaders to step up and mold the future of our advanced training techniques country’s workforce. Businesses, educators and workforce • Enhance workforce readiness with tips for job advocates must come together to increase the capacity, readiness and advancement recruitment and the image of today’s workforce to meet the • Encourage obtainment of advanced workforce skill sets growing demands for labor in the 21st century. In this keynote, through education and technical training programs you will learn to shape a driven and motivated workforce. DR. GIBSON (SUNNY) MORRIS, Executive Director, • Understand the latest issues and solutions for workforce concerns ADWIRED Academy • Identify growth challenges and outcomes specific to industry • Develop “next step” solutions for workforce development 2:00 challenges and shortages coming up in the 21st century Break and Refreshments DR. GIBSON (SUNNY) MORRIS, Executive Director, 2:15 ADWIRED Academy Cultivate and Incentivize Workers During Economic Uncertainty 10:00 • Learn how to maintain productivity in a tough economy Break and Refreshments with proven strategies for combating roadblocks • Incentivize and engage workers who are meeting the 10:15 demands of the job even with strained resources Recruit 2.0: Design and Implement a Successful • Discover new and emerging trends in the workforce Recruitment Marketing Plan and how they can stimulate the economy • Develop recruitment efforts to attract the most qualified MIMI BACILEK, President, SuccessBuilders, LLC applicants in today’s workforce Executive and Leadership Development • Deploy successful marketing techniques to tailor your plan to fit your organization 3:15 • Showcase advanced recruitment techniques to A Post-ARRA World: Has the Recovery Act Created a communicate effectively with your target audience Sustainable Workforce Model? • Learn how the federal government has created TAMI GOETZ, Science Advisor, State of Utah a model for agencies to help support a 11:15 sustainable workforce Encourage Outreach for a Diverse Workforce • Implement ARRA recommendations to stay compliant with your funding guidelines • Showcase your mission to diversity in a way that • Discuss the future of workforce recovery programs and inspires and attracts top talent initiatives for 2010 • Appeal to an applicant’s need for an exciting and fulfilling work environment ELIZABETH HOLDEN, Senior Fellow • Implement cutting-edge recruiting strategies for The Performance Institute targeting women and minorities in your community 4:15 TAMI GOETZ, Science Advisor, State of Utah Conference Adjourn 4 www.WorkforceExcellence.org
  • 5. Day 3 WORKFORCE EXCELLENCE 2010 Thursday, April 22, 2010 Post-Conference Workshops are practical, supplementary application sessions which incorporate and review tools, TOP 5 REASONS techniques and methods presented during the event. Participants will obtain a further understanding of how TO ATTEND: to use newly acquired tools and cutting-edge strategies. Through group exercises and scenario-based learning, SECURE you’ll walk away with the expertise and resources funding to improve needed for immediate and practical application. capacity for your Enrollment space is limited, so register today to reserve workforce programs your place. 8:30 CREATE Workshop Registration and Continental Breakfast innovative strategies and funnel well-trained workers into today’s workforce 9:00 WORKSHOP: Grants Management for Results As organizations increasingly move towards performance- IMPROVE based grants, more emphasis will be placed on the outreach to non-traditional application and evaluation processes. Agencies and populations interested in organizations will be under increasing pressure to workforce growth areas measure, evaluate and improve the results of their grants. Performance management is an important tool for your SPUR grant programs to ensure clearly defined outcomes and economic and workforce accountability. In this workshop, explore all aspects development in your of grant and proposal development and develop a community framework for measuring and reporting the performance of the programs your organization or agency provides. PROMOTE • Understand emerging accountability and transparency innovation and prepare issues in grants management for an adequate supply of • Discover best practices for grant writing qualified workers • Create grant applications that set your organization apart by linking performance measures to the effectiveness of your grant • Acquire and utilize strategies to evaluate your grants and report back to the funder • Target agencies that can help you reach your goals as well as focus on methods of fostering these relationships to ensure that partnerships are long-lasting • Link performance-based grants to organizational performance measures ELIZABETH HOLDEN, Senior Fellow, The Performance Institute 12:00 Workshop Adjourns www.WorkforceExcellence.org 5
  • 6. WORKFORCE EXCELLENCE 2010 In-House Training & Customization One of the more popular vehicles for accessing the Institute’s educational offerings is the delivery of on-site trainings and management facilitations. Bringing a training or facilitation in-house gives you the opportunity to customize a program that addresses your exact challenges and provides a more personal learning experience, while virtually eliminating travel expenses. Whether you require training for your department or for an organization-wide initiative, the advanced learning methods employed by The Performance Institute will create an intimate training atmosphere that maximizes knowledge transfer to enhance the talent within your organization. Customization: We realize that not all obstacles can be overcome by applying an “off-the-shelf” solution. While many training providers will offer you some variation of their standard training, The Performance Institute’s subject matter experts will work with you and your team to examine your programs and determine your exact areas of need. The identification of real life examples will create a learning atmosphere that resonates with participants while at the same time providing immediate return on your training investment. Using interactive exercises that employ actual projects or scenarios from your organization, instructors can address specific challenges and align the curriculum of each session to your objectives. While the majority of on-site trainings are focused on smaller groups, The Performance Institute also has the ability to accommodate organization-wide training initiatives. Utilizing multiple instructors, the Institute has the capacity to deliver courses to groups of up to 300 participants per day. Areas of Expertise: On-site delivery of single courses, certification programs and entire packages of specialized courses are available in the following areas: • Strategic Planning • Performance-Based Contracting • Performance Measurement • Performance Reporting • Project Management • Program Evaluation • Lean Six Sigma • Administrative Management • Workforce Management • Leadership and Change • Performance-Based Budgeting For more information about in-house training and certification options, please contact Jennifer Mueller at 202-739-9619 or email her at Jennifer.Mueller@performanceinstitute.org Sponsorship Opportunities: As a conference and training provider, The Performance Institute is an expert in bringing together leaders to share and discuss best practices and innovations. We connect decision-makers with respected solutions providers. The Institute offers four different pre-designed sponsorship packages: • Event Co-Sponsor • Session Sponsor • Luncheon Sponsor • Exhibit Booth Sponsor For more information on sponsorships or to get started, contact Meredith Mason at 202-739-9707 or email her at Meredith.Mason@PerformanceInstitute.org 6 www.WorkforceExcellence.org
  • 7. WORKFORCE EXCELLENCE 2010 Logistics & Tuition Venue and Hotel: CPE Credits: Workforce Excellence 2010 will be hosted at The Performance Delivery Method: Group-live Program Level: Basic Institute’s Training Center in Arlington, VA, just one block east Prerequisites: None Advanced Preparation: None of the Courthouse stop on the Orange Line of the D.C. Metro. CPE Credits: 12 for the conference, 3 for the workshop A public parking garage is located inside of the building for The Performance Institute is registered with the National Association of State $10/day. Continental breakfast and refreshments will be Boards of Accountancy (NASBA) as a sponsor of continuing professional provided for delegates on each day. education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for The Performance Institute Conference Center CPE credit. Complaints regarding sponsors may be addressed to the National Registry of CPE Sponsors, 150 Fourth Avenue North, Nashville, TN 37219- 1515 N. Courthouse Rd., Suite 600 2417. Website: www.nasba.org. Arlington, VA 22201 877-992-9521 Quality Assurance: A limited number of rooms have been reserved at the Arlington The Performance Institute strives to provide you with the most productive Rosslyn Courtyard by Marriott at the prevailing rate of and effective educational experience possible. If after completing the $233.00 until March 22, 2010. This rate is based on the course you feel there is some way we can improve, please write your comments on the evaluation form provided upon your arrival. Should you Government Per Diem and is subject to change. Please call feel dissatisfied with your learning experience and wish to request a credit the hotel directly and reference code “Workforce Excellence” or refund, please submit it in writing no later than 10 business days after when making reservations to get the discounted rate. The the end of the training to: hotel is conveniently located three blocks from the Rosslyn The Performance Institute: Quality Assurance Metro station. Please ask the hotel about a complimentary 805 15th Street, NW, 3rd Floor shuttle that is also available for your convenience. Washington, DC 20005 Note: As speakers are confirmed six months before the event, some speaker Arlington Rosslyn Courtyard by Marriott changes or topic changes may occur in the program. 1533 Clarendon Blvd. Arlington, VA 22209 The Performance Institute is not responsible for speaker changes, but will work to ensure a comparable speaker is located to participate in the program. Phone: 703-528-2222 / 1-800-321-2211 www.courtyardarlingtonrosslyn.com If for any reason The Performance Institute decides to cancel this conference, The Performance Institute accepts no responsibility for covering airfare, hotel or other costs incurred by registrants, including delegates, sponsors and guests. Tuition & Group Discounts: We will evaluate individual complaints in a context of collective comments The tuition rate for attending Workforce Excellence 2010 from the event. is as follows: Discounts: Offerings Early Bird Regular Rate Conference $699* $799 • All ‘Early Bird’ Discounts must require payment at time of registration and before the cut-off date in order to receive any discount. Workshop $299 $299 • Any discounts offered whether by The Performance Institute (including team discounts) must also require payment at the time of registration. * For the Early Bird rate, register before: March 14, 2010. • All discount offers cannot be combined with any other offer. • Discounts cannot be applied retroactively For more information on group discounts for Workforce Excellence 2010 contact: Melvin Hall at 202-739-9630 or Payment must be secured prior to the conference. If payment is not received by the conference start date, a method of payment must be presented at the time email him at Melvin.Hall@PerformanceInstitute.org of registration in order to guarantee your participation at the event. www.WorkforceExcellence.org 7
  • 8. WORKFORCE EXCELLENCE 2010 Registration Form Call Fax this Form to Visit 877-992-9521 866-234-0680 www.WorkforceExcellence.org Registration Form Yes! Register me for Strategic Workforce Excellence 2010 Yes! Register me for Strategic Workforce Excellence 2010 and Workshop Please call me. I am interested in a special group discount for my team Delegate Information Name Title Organization Dept. Address City State Zip Telephone Fax Email Payment Information Check Purchase Order/Training Form Credit Card Credit Card Number Expiration Date Verification no. Name on Card Billing Address Please make checks payable to: The Performance Institute CANCELLATION POLICY: The Performance Institute will provide a full refund less a $399 administration fee for cancellations requested four weeks prior to the event start date unless cancellation occurs within two weeks prior to the event start date. If a cancellation is requested less than two weeks prior to the event start date, no refund will be issued. Registrants who fail to attend and do not cancel prior to the event will be charged the entire registration fee. All cancellations must be requested through the cancellation link found in your attendance confirmation email. Please note that cancellation is not final until you receive a cancellation confirmation email. I have read and accepted the Cancellation Policy above. ACKNOWLEDGED AND AGREED By: ______________________________________________________________________________________________ Date: _______________________________________ Priority Code: S275-WEB