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B281 B281 Document Transcript

  • June 3-4, 2009 The 2009 Summit on Washington, DC Lean Six Sigma Optional White Belt Certification: June 2, 2009 for Growth and Innovation Earn up to 18 CPE Credits Improve Business Process Management to Fuel Growth, Innovation and Efficiency You Will Learn How to: Track A: Implement Successful Lean Six Sigma Growth Development Track B: Eliminate the Conflict between Six Sigma and Innovation Track C: Discover Lean Six Sigma Strategic Methodologies and Tools Track D: Utilize Voice of the Customer Techniques to Measure Customer Satisfaction In Association with: Innovative Lean Six Sigma to Grow and Achieve Your Process Improvement Goals www.ASMIweb.com
  • Agenda-At-A-Glance The 2009 Summit on Lean Six Sigma for Growth and Innovation Pre-Conference Certification: Tuesday, June 2, 2009 8:30 Continental Breakfast & Pre-Conference Certification Registration 9:00 Lean Six Sigma White Belt Certification 12:00 Lunch Break 1:00 Lean Six Sigma White Belt Certification Continued 4:00 Pre-Conference Certification Adjourns Day One: Wednesday, June 3, 2009 8:30 Continental Breakfast & Conference Registration 9:00 Keynote Address: Expand Lean Six Sigma Methodology to Drive Business Growth in a Tough Economy 10:15 Break & Refreshments 10:30 Adapt to the Changing Market to Improve Growth Using Lean Six Sigma 12:00 Lunch Break 1:00 Track A: Implement Successful Lean Six Track B: Eliminate the Conflict between Six Sigma Growth Development Sigma and Innovation Incorporate Lean Six Sigma into Your Systematic Innovation Methodology Overall Organizational Business Strategy – Understand the Tools and Power of TRIZ 2:00 Break & Refreshments 2:15 Create a Continuous Process Implement Six Sigma and TRIZ into Your Improvement Culture in a Resistant Innovation Strategy Environment 3:15 Integrate Multiple Lean Tools for Effective Growth Implementation 4:30 Day One Adjourns Top 5 Reasons to Attend: 1. Learn and Maintain Lean Six Sigma Top Line Techniques to Grow Your Organization 2. Eliminate Waste and Process Variance to Achieve Bottom-Line Results 3. Engage with Industry Leaders to Discuss Best-In-Class Practices 4. Develop Lean Six Sigma Initiatives to Improve Customer’s Experience 5. Adapt Performance Improvement and Innovative Strategies to Boost Your Continuous Improvement Program www.ASMIweb.com Page 2
  • Agenda-At-A-Glance The 2009 Summit on Lean Six Sigma for Growth and Innovation Day Two: Thursday, June 4, 2009 8:30 Continental Breakfast 9:00 Keynote Address: Implement Effective Project Selection Strategies to Identify Growth Opportunities 10:15 Break & Refreshments Track C: Discover Lean Six Sigma Strategic Track D: Utilize Voice of the Customer Methodologies and Tools Techniques to Grow Customer Satisfaction 10:30 Integrate Design for Six Sigma (DFLSS) for Accelerate Continuous Improvement Operational Excellence through Application of Lean Six Sigma to Product Development 11:15 Integrate Value Stream Mapping for Using Voice of the Customer (VOC) Excellence in Performance Techniques to Identify Opportunities and Gain a Competitive Advantage 12:00 Lunch Break 1:00 Application Session A: Use Lean Six Sigma to Understand and Outshine Your Competitors’ Offerings 2:30 Break & Refreshments 2:45 Application Session B: Practical Lean Six Sigma Tools and Lessons Learned to Lead Your Growth Team 4:30 Conference Adjourns Discover Cutting Edge and Innovative Techniques to Improve Your Lean Six Sigma Methodology Who Should Attend: Director for Continuous CEOs Improvement CIOs Lean Six Sigma Deployment COOs Leaders VP/Director of Process Improvement Lean Six Sigma Champions VP of Operational Excellence …and anyone participating in Lean Six VP for Quality Sigma or process improvement Head of Operations www.ASMIweb.com Page 3
  • Pre-Conference Certification Tuesday, June 2, 2009 The 2009 Summit on Lean Six Sigma for Growth and Innovation “Will use the 8:30 Continental Breakfast & Pre-Conference Certification Registration tools presented 9:00 to align our Lean Six Sigma Pre-Conference White Belt Certification White Belt Certification approach Our one day intensive White Belt Certification program is a basic course allowing corporate ex- with strategic ecutives to understand the underlying concepts, methods and tools needed for Lean Six Sigma deployment. These individuals will gain a solid understanding of the Lean Six Sigma methodol- objectives” ogy and how it can be applied to various projects. Attendees will learn how to utilize the key tools and techniques needed for a Lean Six Sigma deployment. Each attendee will be required Toni T. Handzel, Dir. Quality to take a 30 minute examination at the conclusion of the course to make sure they have a work- Assurance and Regulatory Affairs, ing knowledge of the information provided. After completion of the course, they will receive VirtualScopics their Lean Six Sigma White Belt Certification. Key Learning Objectives: Understand the history and background of Lean Six Sigma Evaluate the core concepts of Lean and Six Sigma Maximize your understanding of the Lean Six Sigma methodology (focus on DMAIC – Define, Measure, Analyze, Improve, Control) Hear how to develop a project charter Learn how to identify non-value added steps in your processes Develop the skills needed to manage the culture change Understand how to use data property to effectively measures, analyze, improve and control performance Evaluate Voice of the Customer (VOC) techniques Examine the Cost of Poor Quality (CPQ) Learn key data collection strategies Receive basic statistics, graphical analysis and Statistical Process Control (SPC) training Charis Grossman Six Sigma Black Belt Process Improvement, LLC 12:00 Lunch Break 1:00 Lean Six Sigma Pre-Conference White Belt Certification Continued 4:00 Pre-Conference Certification Adjourns www.ASMIweb.com Page 4
  • Day One Wednesday, June 3, 2009 The 2009 Summit on Lean Six Sigma for Growth and Innovation “This gives you 8:30 Continental Breakfast & Conference Registration a great look 9:00 Keynote Address at a successful Expand Lean Six Sigma Methodology to Drive Business Growth in a Tough Economy methodology and Lean Six Sigma has traditionally meant lowering costs and streamlining processes in an effort how to improve to meet quality and efficiency standards. Understand how to integrate Lean Six Sigma prin- ciples to deliver products and services that customers need, drive business growth and use your company” innovative strategies to endure difficult economic times. Shift from purely cost-cutting tactics and invest in appropriate projects to effectively drive Matt Bianchi, Quality Manager, business growth SK Foods Leverage organizational resources to innovate in a competitive environment Generate cost, quality and business improvement to align with your new Lean Six Sigma approach Moshe Schechter Managing Director, Continuous Improvement United Airlines 10:15 Break & Refreshments 10:30 Adapt to the Changing Market to Improve Growth Using Lean Six Sigma Analyze challenges and solutions in innovating a Lean Six Sigma approach during an economic downturn Gain executive buy-in and encourage perpetual innovation amongst leadership for your Lean Six Sigma approach Establish the appropriate tools to set a vision and strategy to drive the growth of your business Phillip Holloman President/Chief Operating Officer Cintas Corporation 12:00 Lunch Break Implement Lean Six Sigma to Reinvigorate and Improve Your Growth Initiatives www.ASMIweb.com Page 5
  • Day One Continued The 2009 Summit on Lean Six Sigma for Growth and Innovation 1:00 Track A: Implement Successful Lean Six Sigma Track B: Eliminate the Conflict between Six Sigma Growth Development and Innovation Incorporate Lean Six Sigma into Systematic Innovation Methodology Your Overall Organizational – Understand the Tools and Power Business Strategy of TRIZ Utilize TRIZ to discover creative solutions Integrate Lean Six Sigma initiatives into to business and technical problems your overarching strategic plan Increase and accelerate capabilities with Understand how to develop strategies and logic and data analysis objectives for deployment Solve problems creatively using the power Make you process improvement initiative a of TRIZ critical part of you long-term strategic plan Ellen Domb Betsy Simmons Former Editor, TRIZ Journal Wal-Mart Black Belt Founder, PQR Group 2:00 Break & Refreshments 2:15 Track A: Implement Successful Lean Six Sigma Track B: Eliminate the Conflict between Six Sigma Growth Development and Innovation Create a Continuous Process Implement Six Sigma and TRIZ into Improvement Culture in a Resistant Your Innovation Strategy Environment Use TRIZ as a systematic innovation methodology Discuss proven best practices for deploying Lean Six Sigma against all odds Apply the Ideal Final Result to assist with problem solving Discover how to motivate your company to use Lean/Six Sigma Identify and remove contradictions to resolve process problems Generate stakeholder buy-in and change the culture mind-set Ellen Domb Former Editor, TRIZ Journal Rob Bryant Founder, PQR Group VP of Quality Lean/Six Sigma Program Lead, CSC 3:15 Integrate Multiple Lean Methodologies for Effective Growth Implementation Use Lean methodologies to increase your organization’s effectiveness Increase flexibility though more efficient utilization of assets and resources Focus on the primary principles and concepts of Lean to eliminate waste Wendy Novicoff, Six Sigma Master Black Belt Director in the Quality/Performance Improvement Program University of Virginia School of Medicine 4:30 Day One Adjourns www.ASMIweb.com Page 6
  • Day Two Thursday, June 4, 2009 The 2009 Summit on Lean Six Sigma for Growth and Innovation 8:30 Continental Breakfast 9:00 Keynote Address: Implement Effective Project Selection Strategies to Identify Growth Opportunities This keynote address will assist organizations in achieving maximum results through integrating Lean Six Sigma project selection strategies effectively. A successful project selection requires identification of the “right” project(s) and understanding the key areas of improvement to target the low hanging fruit and maximize success. Gain the necessary tools to choose projects and sustain business growth Assess, prioritize and select projects with high growth potential Implement standards to produce repeated selection of profitable projects Angi Jennings Heath Management Engineer Adventist Health System 10:15 Break & Refreshments 10:30 Track C: Discover Lean Six Sigma Strategic Track D: Utilize Voice of the Customer Techniques to Methodologies and Tools Grow Customer Satisfaction Integrate Design for Lean Six Sigma Accelerate Continuous Improvement (DFLSS) for Operational Excellence through Application of Lean Six Sigma to Product Development Understand how to effectively move from a DMAIC system to DFLSS to improve Use Lean Six Sigma tools to assess data and quality and decrease variation decide what products and services to offer Implement a DFLSS framework with tools Utilize Lean Six Sigma to identify critical and techniques required to increase value features and specifications for your to your business and customers products and services Overcome barriers to Lean Six Sigma Be aware of customers’ changing needs by implementation and engage project constantly collecting and evaluating data leaders for ensuring enhanced results Kurt Hofmeister Joe Ficalora President Sigma Breakthrough Technologies, Inc. The TOTAL QUALITY Group, Inc. www.ASMIweb.com Page 7
  • Day Two Continued The 2009 Summit on Lean Six Sigma for Growth and Innovation 11:15 Track D: Utilize Voice of the Customer Techniques to Track C: Discover Lean Six Sigma Strategic Grow Customer Satisfaction “Excellent Methodologies and Tools Using the Voice of the Customer (VOC) Integrate Value Stream Mapping for information Techniques to Identify Opportunities Excellence in Performance and Gain a Competitive Advantage Use Value Stream Mapping to discover sharing from the unmet needs and channel opportunities Uncover methods to define and speakers and understand customers priorities and focus Create Marketing Channel Value Maps improvement efforts (MCVM) and use them to make strategic networking with and tactical direction plans and responses Create higher levels of customer satisfaction by educating your business on Apply Value Stream Analysis to your other students” Lean Six Sigma VOC principles and tools marketing and sales environment Paul Bailey, Project Manager, Learn to effectively capture customer Kurt Hofmeister U.S. Air Force feedback to provide the best-in-class President quality product or service The TOTAL QUALITY Group, Inc. Lene Mock Vice President Enterprise Business Process 12:00 Group, Suntrust Bank Lunch Break 1:00 Application Session A Use Lean Six Sigma to Select the Right Projects and Maximize the Use of Your Resources Crucial in the sustainability of your company is an understanding of what sets you apart from your competition and which initiatives will help you gain profitability. This session will use information you have garnered through the conference to help you prioritize your projects and strategies using a benefit and effort matrix. Value Stream Mapping generates multiple opportunities within the scope of your project. Having a systematic way to determine your “go-get” opportunities is a must. Ingrid Redmon Monica Wash Residential Sales Six Sigma Leader Residential Sales and Marketing Business Shaw Industries Group, Inc. Improvement Manager Shaw Industries Group, Inc. 2:30 Break & Refreshments 2:45 Application Session B Innovation Workshop: The CI Tool Game Put your learning to the test! In this hands-on simulation, you will work with your team to significantly transform a process and a product to achieve step-change results. You will also learn that standards do not have to jeopardize creative thinking and product flexibility. Wenyuan Zhou Kaushik Gune Lean Six Sigma Black Belt Lean Six Sigma Black Belt United Airlines United Airlines 4:30 Conference Adjourns www.ASMIweb.com Page 8
  • Post-Conference Webinar June 17, 2009 The 2009 Summit on Lean Six Sigma for Growth and Innovation Post-conference webinars are an extension of learning beyond the two-day event. This 90- minute webinar will enhance your program experience and provide additional resources for immediate implementation of corporate sustainability tools and methodologies. Date: June 17, 2009 Time: 1:00-2:30 PM EST Run a Successful Kaizen Event for Rapid Process Improvement During this interactive webinar, learn to implement the appropriate measures to transform your business model to promote continual improvement. Implement effective and standardized procedures to meet your Lean Six Sigma goals. Understand how to align your Lean Six Sigma initiatives to realize the full impact of your actions. Completion of this webinar will help you to visualize broader market opportunities using innovation, growth strategy and standardized practices to meet or exceed your company’s revenue targets. Identify the processes utilized in designing and managing Kaizen events Seek innovative ideas for improving their processes and retaining a competitive edge Discuss how Kaizen practices can become cost effective and enhance the productivity CODE: F600 Walk Away with Lean Six Sigma Tools to Improve Your Innovation Initiatives www.ASMIweb.com Page 9
  • In-House Training The 2009 Summit on Lean Six Sigma for Growth and Innovation One of the more popular vehicles for accessing the Institute’s educational offerings is the Sponsorship delivery of on-site trainings and management facilitations. Bringing a training or facilitation in-house gives you the opportunity to customize a program that addresses your exact chal- Opportunities lenges and provides a more personal learning experience, while virtually eliminating travel expenses. Whether you require training for your department or for an organization-wide initiative, the advanced learning methods employed by the American Strategic Management As a conference and training Institute will create an intimate training atmosphere that maximizes knowledge transfer to provider, The American enhance the talent within your organization. Strategic Management Customization Institute is an expert in bringing together leaders to We realize that not all obstacles can be overcome by applying an “off-the-shelf solution”. share and discuss While many training providers will offer you some variation of their standard training, the American Strategic Management Institute’s subject matter experts will work with you and best practices and innovations. your team to examine your programs and determine your exact areas of need. The identifica- We connect decision-makers tion of real life examples will create a learning atmosphere that resonates with participants with while at the same time providing immediate return on your training investment. Using inter- respected solution providers. active exercises that employ actual projects or scenarios from your organization, instructors can address specific challenges and align the curriculum of each session to your objectives. ASMI offers five different While the majority of on-site trainings are focused on smaller groups, the American Strate- pre-designed sponsorship gic Management Institute also has the ability to accommodate organizational-wide training packages: initiatives. Utilizing multiple instructors, The Institute has the capacity to deliver courses to groups of up to 300 participants per day. Areas of Expertise • Event Co-Sponsor On-site delivery of single courses, certification programs and entire packages of specialized Session courses are available in the following areas: • Sponsor Luncheon Strategic Planning • Sponsor Performance Measurement Cocktail Project Management • Hour Sponsor Lean Six Sigma Workforce Management • Exhibit Booth Sponsor Budgeting and Forecasting Contracting Performance Reporting Program Evaluation For more information on Administrative Management sponsorships or to get Change Management started, contact Jessica Balanced Scorecard Ward at 703-894-0920 or Ward@PerformanceWeb.org For more information about in-house training options available to you, please contact Jennifer Mueller at 703-894-0920 x 225 or email him at Bryan@PerformanceWeb.org. www.ASMIweb.com Page 10
  • Logistics & Registration The 2009 Summit on Lean Six Sigma for Growth and Innovation Venue and Hotel: Registration Form The 2009 Summit on Lean Six Sigma for Growth and Innovation will be held at The Performance Institute’s Training Center in Arlington, VA, just one block east of the Courthouse stop on the Orange Line of the DC Metro. A public parking garage is located inside of the building for $10/day. Continental To Register, call 703-894-0920, Fax this Form to: 703-894-0482 or breakfast, refreshments and lunch will be provided for delegates on each day. Visit www.ASMIweb.com The Performance Institute Conference Center 1515 N. Courthouse Rd., Suite 600 Arlington, VA 22201 Yes! Register me for The 2009 Summit on Lean Six Sigma for 703-894-0920 Growth and Innovation Add the Pre-Conference White Belt Certification A limited number of rooms have been reserved at the Arlington Add the Post-Conference Webinar Rosslyn Courtyard by Marriott at the prevailing rate of $209 until May 4, 2009. Please call me. I am interested in a special Group Discount for my team Please call the hotel directly and reference code “Lean Six Sigma” when making reservations to get the discounted rate. The hotel is conveniently located three blocks from the Rosslyn Metro station. Please ask the hotel about a Delegate Information complimentary shuttle that is also available for your convenience. Arlington Rosslyn Courtyard by Marriott Name Title 1533 Clarendon Blvd. Arlington, VA 22209 Phone: 703-528-2222 / 1-800-321-2211 www.courtyardarlingtonrosslyn.com Organization Dept. Hotel and Travel costs are not included in conference tuition. Tuition & Group Discounts: Address The tuition rate for attending the The 2009 Summit on Lean Six Sigma for Growth and Innovation is as follows: City Early Bird Rate Regular Rate Conference $1,799 $1,899 State Zip White Belt Certification --------- $699 Post-Conference Webinar --------- $299 Telephone Fax * For the Early Bird Rate, register by March 24, 2009. For more information on group discounts for The 2009 Summit on Lean Six Email Sigma for Growth and Innovation please contact Dave Yerks at 858-866-9381 or email him at Yerks@ManagementWeb.org. Payment Information CPE Credits Check Purchase Order / Training Form Credit Card Delivery Method: Group-live Program Level: Beginner Prerequisites: None Credit Card Number Advanced Preparation: None CPE Credits: Up to 18 Expiration Date Verification no. The American Strategic Management Institute (ASMI) is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Name on Card Billing Zip Complaints regarding sponsors may be addressed to the National Registry of CPE Sponsors, 150 Fourth Avenue North, Nashville, TN 37219-2417. Website: www.nasba.org. Please make checks payable to: The Performance Institute Cancellation Policy For live events: ASMI will provide a full refund less $399 administration fee for Priority Code: B281-WEB cancellations four weeks before the event. If cancellation occurs within two weeks prior to confer- ence start date, no refund will be issued. Registrants who fail to attend and do not cancel prior to the event will be charged the entire registration fee. For webinars: ASMI will provide a full refund less $50 administrative fee for cancellations four weeks before the event. If cancellation occurs within two weeks prior to conference start date, no ASMI: Quality Assurance refund will be issued. Registrants who fail to attend and do not cancel prior to the meeting will be 1515 N. Courthouse Road, Suite 600, Arlington, VA 22201 charged the entire registration fee. Note: As speakers are confirmed six months before the event, some speaker changes or topic changes may occur in the pro- All the cancellation requests need to be made online. Your confirmation email contains links to gram. ASMI is not responsible for speaker changes, but will work to ensure a comparable speaker is located to participate modify or cancel registrations. Please note that the cancellation is not final until you receive a in the program. written confirmation. If for any reason ASMI decides to cancel this conference, ASMI accepts no responsibility for covering airfare, hotel or other Payment must be secured prior to the conference. If payment is not received by the conference start costs incurred by registrants, including delegates, sponsors and guests. date, a method of payment must be presented at the time of registration in order to guarantee your participation at Discounts the event. • All ‘Early Bird’ Discounts must require payment at time of registration and before the cut-off date in order to receive any discount. Quality Assurance ASMI strives to provide you with the most productive and effective educational • Any discounts offered whether by ASMI (including team discounts) must also require payment at the experience possible. If after completing the course you feel there is some way we can improve, time of registration. please write your comments on the evaluation form provided upon your arrival. Should you feel • All discount offers cannot be combined with any other offer. dissatisfied with your learning experience and wish to request a credit or refund, please submit it in • Discounts cannot be applied retroactively writing no later than 10 business days after the end of the training to:
  • About ASMI The American Strategic Management Institute (ASMI) is the nation’s leading authority on measurement and management methodologies for improving individual and organizational performance. ASMI’s mission is to identify, study and disseminate the leading strategic management and performance measurement practices pioneered by best-in-class organizations. Through national conferences, in-house training programs, consulting services and on-going research, ASMI helps organizations access cutting-edge expertise in planning, implementing and evaluating business strategies to address their management challenges and improve organizational results. Methodology ASMI gathers and disseminates comprehensive methodologies specifi cally constructed to address today’s complex managerial realities. Through a collection of industry best practices, input from experts in the fi eld and applicable case studies, ASMI has the knowledge and specialized methodologies to help both you and your organization achieve results. Conferences ASMI’s national conferences provide forums for networking and information exchange among experts in their fi elds. Choose from a variety of national events addressing the current and pressing challenges in performance management, human capital management, financial management, project management, process improvement and marketing. Each event brings together experts to share best practices, topical scenarios and personal experiences. Training All of ASMI’s publicly offered courses can be adapted for your offi ce, department or company. In-house training provides a customized, cost-effective vehicle for educating your staff with a hands-on forum facilitating both team building and project planning. Our in-house training programs are focused on performance measurement, strategic communications, process improvement, strategic planning and change management. Consulting In some cases, personal consultation is more useful and cost-effective than an in-house training session. These consultation projects are designed to maximize the efficiency and profi tability of a company or department by training a few key executives or directors. 1515 N. Courthouse Rd., Suite 600 Arlington, VA 22201 Ph: 703-894-0920 Fax: 703-894-0482 www.ASMIweb.com