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The 2009 Summit on Lean Six Sigma for Growth and Innovation

The 2009 Summit on Lean Six Sigma for Growth and Innovation

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  • 1. June 3-4, 2009 The 2009 Summit on Washington, DC Lean Six Sigma Optional White Belt Certification: June 2, 2009 for Growth and Innovation Earn up to 18 CPE Credits Improve Business Process Management to Fuel Growth, Innovation and Efficiency You Will Learn How to: Track A: Implement Successful Lean Six Sigma Growth Development Track B: Eliminate the Conflict between Six Sigma and Innovation Track C: Discover Lean Six Sigma Strategic Methodologies and Tools Track D: Utilize Voice of the Customer Techniques to Measure Customer Satisfaction In Association with: Innovative Lean Six Sigma to Grow and Achieve Your Process Improvement Goals www.ASMIweb.com
  • 2. Agenda-At-A-Glance The 2009 Summit on Lean Six Sigma for Growth and Innovation Pre-Conference Certification: Tuesday, June 2, 2009 8:30 Continental Breakfast & Pre-Conference Certification Registration 9:00 Lean Six Sigma White Belt Certification 12:00 Lunch Break 1:00 Lean Six Sigma White Belt Certification Continued 4:00 Pre-Conference Certification Adjourns Day One: Wednesday, June 3, 2009 8:30 Continental Breakfast & Conference Registration 9:00 Keynote Address: Expand Lean Six Sigma Methodology to Drive Business Growth in a Tough Economy 10:15 Break & Refreshments 10:30 Adapt to the Changing Market to Improve Growth Using Lean Six Sigma 12:00 Lunch Break 1:00 Track A: Implement Successful Lean Six Track B: Eliminate the Conflict between Six Sigma Growth Development Sigma and Innovation Incorporate Lean Six Sigma into Your Systematic Innovation Methodology – Overall Organizational Business Strategy Understand the Tools and Power of TRIZ 2:00 Break & Refreshments 2:15 Create a Continuous Process Implement Six Sigma and TRIZ into Your Improvement Culture in a Resistant Innovation Strategy Environment 3:15 Integrate Multiple Lean Tools for Effective Growth Implementation 4:30 Day One Adjourns Top 5 Reasons to Attend: 1. Learn and Maintain Lean Six Sigma Top Line Techniques to Grow Your Organization 2. Eliminate Waste and Process Variance to Achieve Bottom-Line Results 3. Engage with Industry Leaders to Discuss Best-In-Class Practices 4. Develop Lean Six Sigma Initiatives to Improve Customer’s Experience 5. Adapt Performance Improvement and Innovative Strategies to Boost Your Continuous Improvement Program www.ASMIweb.com Page 2
  • 3. Agenda-At-A-Glance The 2009 Summit on Lean Six Sigma for Growth and Innovation Day Two: Thursday, June 4, 2009 8:30 Continental Breakfast 9:00 Keynote Address: Implement Effective Project Selection Strategies to Identify Growth Opportunities 10:15 Break & Refreshments Track C: Discover Lean Six Sigma Strategic Track D: Utilize Voice of the Customer Methodologies and Tools Techniques to Grow Customer Satisfaction 10:30 Integrate Design for Six Sigma (DFLSS) for Accelerate Continuous Improvement Operational Excellence through Application of Lean Six Sigma to Product Development 11:15 Integrate Value Stream Mapping for Using Voice of the Customer (VOC) Excellence in Performance Techniques to Identify Opportunities and Gain a Competitive Advantage 12:00 Lunch Break 1:00 Application Session A: Use Lean Six Sigma to Understand and Outshine Your Competitors’ Offerings 2:30 Break & Refreshments 2:45 Application Session B: Practical Lean Six Sigma Tools and Lessons Learned to Lead Your Growth Team 4:30 Conference Adjourns Discover Cutting Edge and Innovative Techniques to Improve Your Lean Six Sigma Methodology Who Should Attend: CEOs Director for Continuous Improvement CIOs Lean Six Sigma Deployment COOs Leaders VP/Director of Process Improvement Lean Six Sigma Champions VP of Operational Excellence …and anyone participating in Lean Six VP for Quality Sigma or process improvement Head of Operations www.ASMIweb.com Page 3
  • 4. Pre-Conference Certification Tuesday, June 2, 2009 The 2009 Summit on Lean Six Sigma for Growth and Innovation “Will use the 8:30 Continental Breakfast & Pre-Conference Certification Registration tools presented to align our 9:00 Lean Six Sigma Pre-Conference White Belt Certification approach White Belt Certification with strategic Our one day intensive White Belt Certification program is a basic course allowing corporate ex- objectives” ecutives to understand the underlying concepts, methods and tools needed for Lean Six Sigma deployment. These individuals will gain a solid understanding of the Lean Six Sigma methodol- Toni T. Handzel, Dir. Quality ogy and how it can be applied to various projects. Attendees will learn how to utilize the key Assurance and Regulatory Affairs, tools and techniques needed for a Lean Six Sigma deployment. Each attendee will be required VirtualScopics to take a 30 minute examination at the conclusion of the course to make sure they have a work- ing knowledge of the information provided. After completion of the course, they will receive their Lean Six Sigma White Belt Certification. Key Learning Objectives: Understand the history and background of Lean Six Sigma Evaluate the core concepts of Lean and Six Sigma Maximize your understanding of the Lean Six Sigma methodology (focus on DMAIC – Define, Measure, Analyze, Improve, Control) Hear how to develop a project charter Learn how to identify non-value added steps in your processes Develop the skills needed to manage the culture change Understand how to use data property to effectively measures, analyze, improve and control performance Evaluate Voice of the Customer (VOC) techniques Examine the Cost of Poor Quality (CPQ) Learn key data collection strategies Receive basic statistics, graphical analysis and Statistical Process Control (SPC) training 12:00 Lunch Break 1:00 Lean Six Sigma Pre-Conference White Belt Certification Continued 4:00 Pre-Conference Certification Adjourns www.ASMIweb.com Page 4
  • 5. Day One Wednesday, June 3, 2009 The 2009 Summit on Lean Six Sigma for Growth and Innovation “This gives you 8:30 Continental Breakfast & Conference Registration a great look 9:00 Keynote Address at a successful Expand Lean Six Sigma Methodology to Drive Business Growth in a methodology and Tough Economy Lean Six Sigma has traditionally meant lowering costs and streamlining processes in an effort how to improve to meet quality and efficiency standards. Understand how to integrate Lean Six Sigma prin- ciples to deliver products and services that customers need, drive business growth and use your company” innovative strategies to endure difficult economic times. Shift from purely cost-cutting tactics and invest in appropriate projects to effectively drive Matt Bianchi, Quality Manager, business growth SK Foods Leverage organizational resources to innovate in a competitive environment Generate cost, quality and business improvement to align with your new Lean Six Sigma approach 10:15 Break & Refreshments 10:30 Adapt to the Changing Market to Improve Growth Using Lean Six Sigma Analyze challenges and solutions in innovating a Lean Six Sigma approach during an economic downturn Gain executive buy-in and encourage perpetual innovation amongst leadership for your Lean Six Sigma approach Establish the appropriate tools to set a vision and strategy to drive the growth of your business 12:00 Lunch Break Implement Lean Six Sigma to Reinvigorate and Improve Your Growth Initiatives www.ASMIweb.com Page 5
  • 6. Day One Continued The 2009 Summit on Lean Six Sigma for Growth and Innovation 1:00 Track A: Implement Successful Lean Six Sigma Growth Development Incorporate Lean Six Sigma into Your Overall Organizational Business Strategy Integrate Lean Six Sigma initiatives into your overarching strategic plan Understand how to develop strategies and objectives for deployment Make you process improvement initiative a critical part of you long-term strategic plan Track B: Eliminate the Conflict between Six Sigma and Innovation Systematic Innovation Methodology – Understand the Tools and Power of TRIZ Utilize TRIZ to discover creative solutions to business and technical problems Increase and accelerate capabilities with logic and data analysis Solve problems creatively using the power of TRIZ 2:00 Break & Refreshments 2:15 Track A: Implement Successful Lean Six Sigma Strategy Development Create a Continuous Process Improvement Culture in a Resistant Environment Discuss proven best practices for deploying Lean Six Sigma against all odds Understand managing the culture change and overcoming opposition Generate stakeholder buy-in and change the culture mind-set Track B: Eliminate the Conflict between Six Sigma and Innovation Implement Six Sigma and TRIZ into Your Innovation Strategy Use TRIZ as a systematic innovation methodology Apply the Ideal Final Result to assist with problem solving Identify and remove contradictions to resolve process problems 3:15 Integrate Multiple Lean Methodologies for Effective Growth Implementation Use Lean methodologies to increase your organization’s effectiveness Increase flexibility though more efficient utilization of assets and resources Focus on the primary principles and concepts of Lean to eliminate waste 4:30 Day One Adjourns www.ASMIweb.com Page 6
  • 7. Day Two Thursday, June 4, 2009 The 2009 Summit on Lean Six Sigma for Growth and Innovation 8:30 Continental Breakfast 9:00 Keynote Address: Implement Effective Project Selection Strategies to Identify Growth Opportunities This keynote address will assist organizations in achieving maximum results through integrating Lean Six Sigma project selection strategies effectively. A successful project selection requires identification of the “right” project(s) and understanding the key areas of improvement to target the low hanging fruit and maximize success. Gain the necessary tools to choose projects and sustain business growth Assess, prioritize and select projects with high growth potential Implement standards to produce repeated selection of profitable projects 10:15 Break & Refreshments 10:30 Track C: Discover Lean Six Sigma Strategic Methodologies and Tools Integrate Design for Lean Six Sigma (DFLSS) for Operational Excellence Understand how to effectively move from a DMAIC system to DFLSS to improve quality and decrease variation Implement a DFLSS framework with tools and techniques required to increase value to your business and customers Overcome barriers to Lean Six Sigma implementation and engage project leaders for ensuring enhanced results Track D: Utilize Voice of the Customer Techniques to Grow Customer Satisfaction Accelerate Continuous Improvement through Application of Lean Six Sigma to Product Development Use Lean Six Sigma tools to assess data and decide what products and services to offer Utilize Lean Six Sigma to identify critical features and specifications for your products and services Be aware of customers’ changing needs by constantly collecting and evaluating data 11:15 Track C: Discover Lean Six Sigma Strategic Methodologies and Tools Integrate Value Stream Mapping for Excellence in Performance Use Value Stream Mapping to discover unmet needs and channel opportunities Create Marketing Channel Value Maps (MCVM) and use them to make strategic and tactical direction plans and responses Apply Value Stream Analysis to your marketing and sales environment www.ASMIweb.com Page 7
  • 8. Day Two Continued The 2009 Summit on Lean Six Sigma for Growth and Innovation Track D: Utilize Voice of the Customer Techniques to Grow Customer Satisfaction “Excellent Using the Voice of the Customer (VOC) Techniques to Identify Opportunities and Gain a Competitive Advantage information Uncover methods to define and understand customers priorities and focus sharing from the improvement efforts Create higher levels of customer satisfaction by educating your business on Lean Six Sigma speakers and VOC principles and tools networking with Learn to effectively capture customer feedback to provide the best-in-class quality product or service other students” 12:00 Paul Bailey, Project Manager, Lunch Break U.S. Air Force 1:00 Application Session A: Use Lean Six Sigma to Understand and Outshine Your Competitors’ Offerings Crucial in the sustainability of your company is an understanding of what your competitors offer. This hands on application session will use information you have garnered through the conference to study what your competitors are doing right to stay in business. Analyze their strategy and discover how consumers evaluate key attributes when selecting a product or service. Evaluate how customers make various trade-off when finally deciding on this pur- chase. After discussing these factors, create effective maps showcasing customer values and core activities. Finish off the session learning which areas to target your innovation and Lean Six Sigma methodology to effectively expand your business structure. 2:30 Break & Refreshments 2:45 Application Session B: Practical Lean Six Sigma Tools and Lessons Learned to Lead Your Growth Team Many organizations have successfully deployed Lean Six Sigma projects enterprise-wide and have saved millions of dollars. Without the dissemination of these best practices and lesson learned, other organizations may encounter similar pitfalls and mistakes that could easily be avoided. After all, the only “true” best practices are those that are shared. Regardless, if you are currently deploying Lean Six Sigma or are looking to start, this interactive session will allow you to truly see how to design and develop the appropriate infrastructure for training leaders and managing successful Lean Six Sigma projects. Don’t miss out on this opportunity to hear the “tales from the trenches” as experts and practitioners from the service, transac- tional industries share their stories, best practices and lessons learned. 4:30 Conference Adjourns www.ASMIweb.com Page 8
  • 9. Post-Conference Webinar June 17, 2009 The 2009 Summit on Lean Six Sigma for Growth and Innovation Post-conference webinars are an extension of learning beyond the two-day event. This 90- minute webinar will enhance your program experience and provide additional resources for immediate implementation of corporate sustainability tools and methodologies. Date: June 17, 2009 Time: 1:00-2:30 PM EST Run a Successful Kaizen Event for Rapid Process Improvement During this interactive webinar, learn to implement the appropriate measures to transform your business model to promote continual improvement. Implement effective and standardized procedures to meet your Lean Six Sigma goals. Understand how to align your Lean Six Sigma initiatives to realize the full impact of your actions. Completion of this webinar will help you to visualize broader market opportunities using innovation, growth strategy and standardized practices to meet or exceed your company’s revenue targets. Identify the processes utilized in designing and managing Kaizen events Seek innovative ideas for improving their processes and retaining a competitive edge Discuss how Kaizen practices can become cost effective and enhance the productivity CODE: F600 Walk Away with Lean Six Sigma Tools to Improve Your Innovation Initiatives www.ASMIweb.com Page 9
  • 10. In-House Training The 2009 Summit on Lean Six Sigma for Growth and Innovation Sponsorship One of the more popular vehicles for accessing the Institute’s educational offerings is the delivery of on-site trainings and management facilitations. Bringing a training or facilitation Opportunities in-house gives you the opportunity to customize a program that addresses your exact chal- lenges and provides a more personal learning experience, while virtually eliminating travel expenses. Whether you require training for your department or for an organization-wide As a conference and initiative, the advanced learning methods employed by the American Strategic Management training provider, The Institute will create an intimate training atmosphere that maximizes knowledge transfer to American Strategic enhance the talent within your organization. Management Institute is an expert in bringing Customization together leaders to share We realize that not all obstacles can be overcome by applying an “off-the-shelf solution”. and discuss best practices While many training providers will offer you some variation of their standard training, the and innovations. We American Strategic Management Institute’s subject matter experts will work with you and your team to examine your programs and determine your exact areas of need. The identifica- connect decision-makers tion of real life examples will create a learning atmosphere that resonates with participants with respected solution while at the same time providing immediate return on your training investment. Using inter- providers. ASMI offers active exercises that employ actual projects or scenarios from your organization, instructors five different pre-designed can address specific challenges and align the curriculum of each session to your objectives. sponsorship packages: While the majority of on-site trainings are focused on smaller groups, the American Strate- gic Management Institute also has the ability to accommodate organizational-wide training • Event Co-Sponsor Session initiatives. Utilizing multiple instructors, The Institute has the capacity to deliver courses to • Sponsor Luncheon groups of up to 300 participants per day. • Sponsor Cocktail • Hour Sponsor Areas of Expertise • Exhibit Booth Sponsor On-site delivery of single courses, certification programs and entire packages of specialized courses are available in the following areas: For more information on sponsorships or to get Strategic Planning started, contact Jessica Ward Performance Measurement at 703-894-0920 or Project Management Ward@PerformanceWeb.org Lean Six Sigma Workforce Management Budgeting and Forecasting Contracting Performance Reporting Program Evaluation Administrative Management Change Management Balanced Scorecard For more information about in-house training options available to you, please contact Mark Bryan at 703-894-0920 x 225 or email him at Bryan@PerformanceWeb.org. www.ASMIweb.com Page 10
  • 11. Logistics & Registration The 2009 Summit on Lean Six Sigma for Growth and Innovation Venue and Hotel: Registration Form The 2009 Summit on Lean Six Sigma for Growth and Innovation will be held at The Performance Institute’s Training Center in Arlington, VA, just one block east of the Courthouse stop on the Orange Line of the DC Metro. A public parking garage is located inside of the building for $10/day. Continental To Register, call 703-894-0920, Fax this Form to: 703-894-0482 or breakfast, refreshments and lunch will be provided for delegates on each day. Visit www.ASMIweb.com The Performance Institute Conference Center 1515 N. Courthouse Rd., Suite 600 Arlington, VA 22201 Yes! Register me for The 2009 Summit on Lean Six Sigma for 703-894-0920 Growth and Innovation Add the Pre-Conference White Belt Certification A limited number of rooms have been reserved at the Arlington Add the Post-Conference Webinar Rosslyn Courtyard by Marriott at the prevailing rate of $209 until May 4, 2009. Please call me. I am interested in a special Group Discount for my team Please call the hotel directly and reference code “Lean Six Sigma” when making reservations to get the discounted rate. The hotel is conveniently located three blocks from the Rosslyn Metro station. Please ask the hotel about a Delegate Information complimentary shuttle that is also available for your convenience. Arlington Rosslyn Courtyard by Marriott Name Title 1533 Clarendon Blvd. Arlington, VA 22209 Phone: 703-528-2222 / 1-800-321-2211 www.courtyardarlingtonrosslyn.com Organization Dept. Hotel and Travel costs are not included in conference tuition. Tuition & Group Discounts: Address The tuition rate for attending the The 2009 Summit on Lean Six Sigma for Growth and Innovation is as follows: City Early Bird Rate Regular Rate Conference $1,799 $1,899 State Zip White Belt Certification --------- $699 Post-Conference Webinar --------- $299 Telephone Fax * For the Early Bird Rate, register by March 24, 2009 and use discount code EBDC. Email For more information on group discounts for The 2009 Summit on Lean Six Sigma for Growth and Innovation please contact Dave Yerks at 858-866-9381 Payment Information or email him at Yerks@ManagementWeb.org. Check Purchase Order / Training Form Credit Card CPE Credits Delivery Method: Group-live Program Level: Beginner Credit Card Number Prerequisites: None Advanced Preparation: None CPE Credits: Up to 18 Expiration Date Verification no. The American Strategic Management Institute (ASMI) is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of Name on Card Billing Zip accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding sponsors may be addressed to the National Registry of CPE Sponsors, 150 Fourth Avenue North, Nashville, TN 37219-2417. Website: www.nasba.org. Please make checks payable to: The Performance Institute Priority Code: B281-WEB Cancellation Policy For live events: ASMI will provide a full refund less $399 administration fee for cancellations four weeks before the event. If cancellation occurs within two weeks prior to confer- ence start date, no refund will be issued. Registrants who fail to attend and do not cancel prior to the event will be charged the entire registration fee. For webinars: ASMI will provide a full refund less $50 administrative fee for cancellations four ASMI: Quality Assurance weeks before the event. If cancellation occurs within two weeks prior to conference start date, no 1515 N. Courthouse Road, Suite 600, Arlington, VA 22201 refund will be issued. Registrants who fail to attend and do not cancel prior to the meeting will be Note: As speakers are confirmed six months before the event, some speaker changes or topic changes may occur in the pro- charged the entire registration fee. gram. ASMI is not responsible for speaker changes, but will work to ensure a comparable speaker is located to participate All the cancellation requests need to be made online. Your confirmation email contains links to in the program. modify or cancel registrations. Please note that the cancellation is not final until you receive a If for any reason ASMI decides to cancel this conference, ASMI accepts no responsibility for covering airfare, hotel or other written confirmation. costs incurred by registrants, including delegates, sponsors and guests. Payment must be secured prior to the conference. If payment is not received by the conference start Discounts date, a method of payment must be presented at the time of registration in order to guarantee your • All ‘Early Bird’ Discounts must require payment at time of registration and before the cut-off date in order to receive any participation at discount. the event. • Any discounts offered whether by ASMI (including team discounts) must also require payment at the Quality Assurance ASMI strives to provide you with the most productive and effective educational time of registration. experience possible. If after completing the course you feel there is some way we can improve, • All discount offers cannot be combined with any other offer. please write your comments on the evaluation form provided upon your arrival. Should you feel • Discounts cannot be applied retroactively dissatisfied with your learning experience and wish to request a credit or refund, please submit it in writing no later than 10 business days after the end of the training to:
  • 12. About ASMI The American Strategic Management Institute (ASMI) is the nation’s leading authority on measurement and management methodologies for improving individual and organizational performance. ASMI’s mission is to identify, study and disseminate the leading strategic management and performance measurement practices pioneered by best-in-class organizations. Through national conferences, in-house training programs, consulting services and on-going research, ASMI helps organizations access cutting-edge expertise in planning, implementing and evaluating business strategies to address their management challenges and improve organizational results. Methodology ASMI gathers and disseminates comprehensive methodologies specifi cally constructed to address today’s complex managerial realities. Through a collection of industry best practices, input from experts in the fi eld and applicable case studies, ASMI has the knowledge and specialized methodologies to help both you and your organization achieve results. Conferences ASMI’s national conferences provide forums for networking and information exchange among experts in their fi elds. Choose from a variety of national events addressing the current and pressing challenges in performance management, human capital management, financial management, project management, process improvement and marketing. Each event brings together experts to share best practices, topical scenarios and personal experiences. Training All of ASMI’s publicly offered courses can be adapted for your offi ce, department or company. In-house training provides a customized, cost-effective vehicle for educating your staff with a hands-on forum facilitating both team building and project planning. Our in-house training programs are focused on performance measurement, strategic communications, process improvement, strategic planning and change management. Consulting In some cases, personal consultation is more useful and cost-effective than an in-house training session. These consultation projects are designed to maximize the efficiency and profi tability of a company or department by training a few key executives or directors. 1515 N. Courthouse Rd., Suite 600 Arlington, VA 22201 Ph: 703-894-0920 Fax: 703-894-0482 www.ASMIweb.com